Croydon hills pharmacy

59 reviews

6/10 McAdam Square, Croydon Hills VIC 3136, Australia

www.croydonhillspharmacy.com.au

+61397256653

About

Croydon hills pharmacy is a Pharmacy located at 6/10 McAdam Square, Croydon Hills VIC 3136, Australia. It has received 59 reviews with an average rating of 4.3 stars.

Photos

Hours

Monday8:30AM-7PM
Tuesday8:30AM-7PM
Wednesday9AM-5PM
Thursday10AM-1PM
Friday8:30AM-7PM
Saturday8:30AM-7PM
Sunday8:30AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Croydon hills pharmacy: 6/10 McAdam Square, Croydon Hills VIC 3136, Australia

  • Croydon hills pharmacy has 4.3 stars from 59 reviews

  • Pharmacy

  • "The owner is the main pharmacist"

    "My doctor emailed me a prescription"

    "EXPENSIVE!! BUYER BEWARE! STAY AWAY! Walked in at lunchtime for a certified copy of my drivers license, only to be told they don't have a scanner"

    "I came into PharmaSave the other week because I was not near my usual pharmacy and was in need of a few things"

    "Had a lovely and efficient experience at this pharmacy today from who I learnt was the lovely Kira"

Reviews

  • Daniel

The owner is the main pharmacist. He's name is David, and is of Asian background (not that it has anything to do with this review) I'm just describing the pharmacist to potential customers. The other reviewers were all spot on! The rest of the female staff are lovely. But the pharmacist is rude, patronising, couldn't care less, and I honestly can't believe the shop is still trading with service like that. Very over priced too. So if you want to be spoken to like a POS, and you are happy to pay his inflated prices. Head on down to Croydon Hills Pharmacy in Mc Adams square. The guy obviously hates his job and needs to either retire or go and work in a NON customer relations role. I've been in many times over last 12 months and it's always the same. It's a huge thumbs down from me, and id score it 0/10 if it wasn't for the friendly helpful girls that are working in there. So I will give it a 2.5/10 By the Way this pharmacist couldn't care less about what people are saying about his pharmacy on Google reviews. Again just goes to show how much he cares for his patients / customers.

  • Stephen

My doctor emailed me a prescription. I understand that the chemist needs an original. Instead of stating that an original was needed, the Chemist just barked "I can't fill that!" in a rude manner. Only after I asked him if my doctor could email a copy was I told that my doctor could email a copy to the chemist, as long as he posted the original to the chemist. Again, this was stated in an insulting and condescending manner. The chemist was extremely rude and short while speaking with me. I had my doctor contact another chemist located further away from my house. That chemist filled my prescription, while treating me properly. We won't be seeking service from Croydon Hills Pharmacy again. The chemist at this pharmacy needs a lot of work on his customer service.

  • David Beaumont

EXPENSIVE!! BUYER BEWARE! STAY AWAY! Walked in at lunchtime for a certified copy of my drivers license, only to be told they don't have a scanner. Returned later that day with a scanned copy only to be met by a young girl behind the desk who informed me that there would be a $3 charge for the pharmacists signature! With my shock she then proceeded to inform me that the pharmacy was doing the public a favour for charging for certifications and that we should be lucky its not $5 or more! Complete money grab! Can't get believe they charge anyone! A fee wouldn't even include a photocopy! The length of time she argued for was longer than the time it would have taken the pharmacist to verify the copy.

  • Eilish Vaughan

I came into PharmaSave the other week because I was not near my usual pharmacy and was in need of a few things. Completely disoriented and in a bit of a hurry I was quickly greeted by Katrina who was lovely enough to take me around to find all the items I needed to that I could be in and out. She was knowledgeable and even recommended some better things than I was after and they’ve lived up to her advice perfectly. I left with a smile on my face and a new go to pharmacy. Thank you to Katrina, she was amazing!

  • Grace Ashford

Had a lovely and efficient experience at this pharmacy today from who I learnt was the lovely Kira. After asking if I needed any assistance (I did, as this was not my local pharmacy), her guidance and proper working manner allowed her to direct me to my item of need, and instructed me on appropriate use and expected effect of the laxatives I was inquiring about. Thoroughly pleased with her obvious enthusiasm for her business, always excellent to see young adults thriving in the work force. 5 stars.

  • Rainy K

I have visited this pharmacy a few times since new management took over. I'm very impressed with the service and attention to detail. If an item I require isn't stocked their friendly staff have been more than happy to order the item for me. The prices are fair too and can't be compared to chemist warehouse as they don't give any personal service or process scripts in such a timely manor as Croydon hills pharmacy does. I'll definitely be back. The new owner is lovely.

  • Anne Robinson

Excellent services! my mother in law just moved to Cherry Tree village recently and her next door neightbour using this pharmacy and recommend us to come here. and we were very happy with our first visit. the pharmacist have explained very thoroughly about the webster pack service they provide and the daily FREE delivery to my mother in law door step and all of these extra services are all free of charge . I would recommend this pharmacy highly

  • Pru Oswin

Rudest Chemist Ever...Asked for advice to have the chemist, first off, not even acknowledge my presence in the empty chemist but to then continually roll his eyes at me, be rude and not listen to anything I had to say or ask. This is not the first instance he has been rude when picking up a prescription or asking for advice. Not normally a reviewer but my gosh, Im sorry. To speak to customers like that. Wow.

  • Rymieb

First time to get my prescription here and will unfortunately be the last..I usually pay $14 at Chemist Warehouse and today it cost me $23!!! I understand that smaller pharmacies are unable to fully compete with the likes of Chemist Warehouse but I'm sorry $9 in the difference is an absolute joke! Was looking for a new local pharmacy as I have just moved to the area but sadly this wont be it.

  • Soraya Agha

From the moment I walked through the door of Pharmasave today Katrina’s service was outstanding. She had smile and a positive energy, happy to help me out with any questions I had. Katrina was able to help me select the products I needed and maintained friendly and high quality customer service throughout our interaction. Will definitely be coming back to Pharmasave. Great job Katrina!

  • Anna Ozols

I had a terrific shopping experience here, thanks to the help of Katrina. Katrina was very attentive to my needs and went above and beyond to make sure I was cared for. Katrina was highly professional as well as kind, which are very valuable qualities. Thank you PharmaSave for this wonderful experience!

  • Brittiney Somerdale

I am a frequent customer at Croydon Hills Pharmacy and let me tell you this the girl Kira is one of the most gorgeous and friendliest staff member I have ever met she never fails to help and my kids adore her! She definitely knows what she is on about.

  • Karl Or

Great local one stop shop for all pharmaceutical need. They have stocked an extensive range of Face masks to choose from, plenty of choices for both Kids & Adult. Big Thanks to Rory for booking me in for early access to 2 doses of the Moderna Vaccine

  • Isaac Bridges

Was purchasing medicine for my sister, had no idea what I was looking for. I was served by Katrina who was extremely helpful and gave me recommendations for which products would be ideal for my sister. Awesome job Katrina !

  • Bec Waterhouse

Was served by a lovely girl called Kira. She helped me find a concealer that matched my skin tone. She was so helpful and friendly, and none of my questions seemed to inconvenience her, such great customer service!!

  • sandra williams

Bad application of Vaccine injected too high in shoulder coursing injury to arm that is debilitating loss of movement and months of physio. Don’t go here for any vaccine they are not trained well enough

  • Liv Hunter

Had a great experience shopping today. Katrina was extremely helpful with my grandma being so patient and understanding as she is an older women. We both really appreciate her efforts. Thankyou Katrina

  • alice saw

Whenever I come in to Croydon Hills Pharmacy and am served by Kira she is honestly so friendly and patient if you ever find yourself at Croydon Hills Pharmacy I recommend going via Kira she is amazing!

  • Melissa Windley

Was served by Kira, she was a wonderful! So helpful and i left feeling more than satisfied, there wasnt a single thing she couldve done to make my experience any better. I will definitely be returning

  • Mandy Brown

Kira is not only one of the most gorgeous girls in the store but one of the most caring and helpful person I have ever been served by thank you Kira for your on going great service and hard work!

  • Sophie Catherine

Was served by a lovely girl named Katrina yesterday. She was very professional and helpful in assisting me to find what I was after and I’m feeling much better! Thanks Katrina for your help :)

  • Casey Dykes

Pharmasave isn’t my usual chemist but I went in last week to buy some lashes. Katrina helped me select the best ones for the occasion and did it with a smile on her face. Will return!

  • Google User

Many thanks to Tonya for her professional service and empathetic manner, whilst I was enduring an embarrassing condition. The topical ointment is working well. A customer for life.

  • Sebastian Kostas

My first experience at this chemist... was served by a great guy called Kyle. Some of the best customer service I have ever experience from this guy, really impressed

  • Ronald Franken

Kira the pharmacy assistant was most helpful and knowledgeable about the medications I purchased very nice young lady makes a change from the others working there

  • Isabel Lagos

Katrina helps my grandmother each week with her prescriptions in the village and I can’t thank her enough for her outstanding work. Going above and beyond.

  • Ben Sheahan

I came in last week with a question about my own personal health and the staff member Kira was nothing but non-judgmental and so helpful… thank you Kira!

  • Sarah M

Was very pleased with the friendly service I received today from Kira She was very informative and helpful with my purchases Will shop here again

  • Jack Walsh

I was served by a girl I believed named Katrina, who went above and beyond with helping me. Had an amazing attitude and dedication to the job.

  • Olivia Dunham

So so expensive. I filled a script, lower cost version and it was $19.... same script actual brand one at any other chemist is $8. Mind blown.

  • Kira Franken (KiraJane04)

the junior staff here are very friendly, Olivia is a very lovely girl. Parking gets very busy but the staff are very knowledgeable

  • Wendy Lagos

Lovely pharmacy. Got great customer service today from Katrina who was so friendly and helped me with all my questions.

  • Giuseppe

Family and I have had all our covid vaccines here and they were very professional. Excellent service from the team. A+

  • Kate G

There was a young fellow who confused me this morning, but I got Katrina's help and she instantly cleared it up.

  • Jack Taylor

Great prices, the staff at the counter provided fantastic service, and the pharmacists are very helpful! ★★★★★

  • jamie mcarthur

Great experience shopping here, served by a girl called Kira. Was able to help me find everything I needed.

  • brianna allderidge

The staff members are extremely helpful. Kira, I think her name was, was lovely. Keep up the great work x

  • Kristine Elefan

Great quality customer service. The help from the girls, Kira and Katrina, was incredibly impressive.

  • James Heron

I went to PharmaSave and was assisted by Kira , she was a lovely girl and was extremely helpful

  • Isaac Bridges

Katrina is such a great worker. Such a nice young girl and so so helpful. 5 stars from me!!

  • Michael Farnbach

A great pharmacy, and has the human warmth that the large chains have absent these days.

  • colin allderidge

I have found Kira a very friendly and approachable staff member, keep up the good work.

  • Vanny Bui

The staffs are lovely here. Plenty of parking. Competitive price. Five star service.

  • Kyisha Freeman

Had a lovely experience here, Kira was especially helpful - will definitely be back

  • Laura Baxter

Kira was such a great help when I visited the pharmacy last week. Thanks Kira!

  • Silsass Mint

What wonderful staff, The assistant Kira is particularly lovely …

  • Curtis Allderidge

Friendly staff, good atmosphere and great customer service by Kira.

  • atticus cook

Service was good, Katrina was a very understanding and patient

  • Ian Drury

Friendly staff. Lots of choices in store. Reasonable prices.

  • fred loader

Thanks Kira for your help. Your suggestion was spot on. Fred

  • Riley Woody

Kyle helped me out. Excellent service!! Will be returning.

  • Jaide Clark

Emma was really helpful and went above and beyond!

  • Christian Lagos

Thanks a lot Katrina for your outstanding work!

  • Emily Moore

By far the best pharmacy in Croydon.

  • Izzy L

Katrina above and beyond as per

  • Wayne Murphy

Quick service, friendly staff

  • Sarah Wilson
  • Rawaan Osman
  • broadwaysongs

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