DXL Big + Tall is a Men's clothing store located at 2021 Gallatin Pike N #276, Madison, TN 37115. It has received 265 reviews with an average rating of 4.6 stars.
Monday | 10AM-7PM |
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Tuesday | 10AM-7PM |
Wednesday | 10AM-7PM |
Thursday | 12-6PM |
Friday | 10AM-7PM |
Saturday | 10AM-7PM |
Sunday | 10AM-7PM |
The address of DXL Big + Tall: 2021 Gallatin Pike N #276, Madison, TN 37115
DXL Big + Tall has 4.6 stars from 265 reviews
Men's clothing store
"This place is way overpriced"
"Why I have never been here before is a mystery"
"This is an awesome store with a wide selection! The interior of the store is beautiful and modern, and the staff are very friendly and helpful! Jon helped me with my selection, and his assistance greatly increased my satisfaction with the visit! He helped me find exactly what I was looking for and had me out the door in no time! This was my first visit to this store, but I find myself looking forward to future visits! I know shopping online can be convenient, but the online experience is incomparable to the brick-and-mortar experience where someone that cares actually helps you! This was a 100% "Five-Star" experience!"
"Excellent store, excellent staff! Nina and Amanda are so involved with their customers and love being of service"
"This particular DXL in Madison at Rivergate Mall the prices are always extremely high for example one pair of black Levi’s is $100 I have always shop there because I have a big tall man the last time I had her pick out socks for me she gave me the wrong size and I cannot return them because I have worn them she also gave me the wrong shirts I’ve worn them so I cannot return them the prices are extremely high but if you’re a big tall man you must shop there the staff is extremely courteous and extremely helpful"
This place is way overpriced. I may be fat, but I'm not stupid... I used to shop here back in the day, and they charge designer prices for "house brand" clothing. None of the clothes last very long either as they are all very cheaply made. This fat guy shops at a place in the mall that sounds like "A.P. Denny's".They have a decent sized B&T section at the Rivergate mall location. If you want to see more, the Cool Springs "Denny's" has a lot more to choose from. Also, with regards to that particular mall retailer. They have many designer brands available for decent prices if you can catch them on clearance. Brands like Claiborne, Lacoste, Levis, and Adidas. You can also find a large selection of B&T stuff at their website and if something doesn't fit or if you don't like it, you can return it to the local store.
Why I have never been here before is a mystery. I had to get clothes for a funeral so I drove an hour and a half to get there. Literally within 15 minutes I was ready to be out the door! It made my head spin. I have never seen such service in many a decade. That was certainly old time service. All the employees were very sweet. When I stepped in and said what I wanted I was actually measured, which NEVER happens! I was so surprised to see ready made things in my size because I'm huge. Right off the rack. Boom! Done! Instead of just settling for the pitiful amount of clothes you can find in large sizes in the stores and online these days, I will definitely be back! I didn't have time to browse around but did see nice things at reasonable prices. I was on a mission so I will go back when I have more time.
This is an awesome store with a wide selection! The interior of the store is beautiful and modern, and the staff are very friendly and helpful! Jon helped me with my selection, and his assistance greatly increased my satisfaction with the visit! He helped me find exactly what I was looking for and had me out the door in no time! This was my first visit to this store, but I find myself looking forward to future visits! I know shopping online can be convenient, but the online experience is incomparable to the brick-and-mortar experience where someone that cares actually helps you! This was a 100% "Five-Star" experience!
Excellent store, excellent staff! Nina and Amanda are so involved with their customers and love being of service. My fiance and I go in often and whenever we go and Nina and Amanda are there we end up staying for more than an hour. Usually just walking around and shopping but mostly because the staff makes the experience so welcoming you feel comfortable enough to stay. There is no pressure to buy but they are always there ready to help if you need it. Can't tell you how much I love those two women. Nina especially, she's the sweetest woman there, and so loving. Love the DXL at this location.
This particular DXL in Madison at Rivergate Mall the prices are always extremely high for example one pair of black Levi’s is $100 I have always shop there because I have a big tall man the last time I had her pick out socks for me she gave me the wrong size and I cannot return them because I have worn them she also gave me the wrong shirts I’ve worn them so I cannot return them the prices are extremely high but if you’re a big tall man you must shop there the staff is extremely courteous and extremely helpful.
The quality of the clothes is expensive. Just before I went into the store located in Madison Tennessee, three shoplifters walked in, took as many items that they could carry and walked out. While I was shopping I learned from the clerk that the shoplifters hit the store in Franklin. The clerk informed me that the policy is to not call the police and that the company “writes” it off. Could be why it’s so expensive. All locations need security.
Nina and Jon were more than helpful with my sisters and I . We were visiting from Memphis to get some Christmas shopping out of the way and they made sure we took great care of our dad with a great selection and amount of clothes. Also after we found everything that we were looking for our dad they offered coupons and who does not love coupons because I do! Go shop with Nina and Jon they are beyond helpful and give the best customer service !
I dont know why I have never been to a DXL store before but I was very happy with the selection of formal clothing and the fact that everything actually had my sizes available. The help I received from Nina was excellent and both her and her manager were so nice. Nina was very knowledgeable and helped me put together a great looking wardrobe to wear to my company's event. I had a fantastic experience and will be back very soon!
I’ve been to 2 name brands store to get me a last minute suit for my fathers funeral. No luck at all because of my size. I mean I spent at least an hour and half at each store. I walked into DXLand I was greeted by a man name John. He was very friendly and helpful. John had me dressed very nice and I was out the door within 35 mins. I will recommend DXL and I will return this department store in the future.
Felt very uncomfortable Blonde head woman followed me around kept telling me about people stealing in her store. I came to shop not hear about her theft issues in her store I watched she did not speak like that to her white patrons. So offensive and insensitive it was intentional or she does not have a clue of how insensitive that is to a African American customer
Went in there today IAM bad with names but I got great customer service I got a belt shirt and 3 pairs of jeans she's really good was glad to help 2 of them will be shipped to me I was in one in MA in may only difference they had more clearance marked down more ! But customer service is better here thanks for the help !!! …
Took my husband to get fitted for a suit for my daughter’s wedding. Nina was extremely helpful and my husband left and looked like a million bucks! Much different than the non eventful experience we had at Mens Warehouse which I will never return to regardless of any sale. I will only shop DXL for now on!!
First off,, the service is great and very personalized.. I can not say anything bad about that. The selection however is not great and the prices are unjust. I realize that more fabric is necessary to cover someone with more surface area, but the pricing of a tee shirt or a pair of shorts is just obscene.
I drove 40 miles to the rivergate location they open at noon. The manager decides to take an hour lunch from 1 until 2? I've been a dedicated customer for years but I guess it's time to switch over to King Size if I can't actually check the clothes out in person. Thank you for wasting my Memorial Day!
Every time I visit your stores, I receive exceptional customer service. In the past month, I’ve shopped in two different states and my experiences couldn’t be better. My last time was in Gallatin, TN. Rodney assisted me and couldn’t have been more helpful or pleasant. DXL has great people.
The saleswoman Cat, she made all of the difference in the world. I had an interview the next day and was in deperate need of a new suit. Cat treated me like I was one of her sons. She made sure I got what I needed and looked good. Cat is a credit to this store. Thank you so much!
I Google for store hours, drive from Clarksville tn going by the hours Google posted, they know close @6pm . Waste of time and gas, I even called both Nashville area locations. No voicemail or even a messaging system to notify of the new store hours. Gas ain’t that cheap yet!!
outstanding service. friendly, helpful staff. as always, this store has some good clothing choices for bigger men. it is a little pricey for the quality and the choices have been somewhat limited, but it is reliable and really the only consistent store for big and tall.
I went on vacation and left every shirt, except the one I had on, at home. Stopped by for my first time to get a few just for my trip. The ladies that was working were super helpful and extremely nice. DXL has my business from now on mainly because of them.
I like your store big sizes my grand son is 17 and it almost 600 wear a your sizes seven dxl shirts and 5dxl shorts and pants I'm on disable his mother is too can t afford them I wonder if y'all need a .model so he can buy what he needs to wear thank you
My experience with DXL was great! Service from the time I hit the door to when I left was spectacular. The associates were very knowledgeable in helping find the right outfit for me. Very appreciative and I will be coming back. Thank you DXL!!!
Horrible selection of clothing at this store. I’ve been to other DXL locations and they have so much better quality. I’m not sure why this location is full of cheap clothes and others have quality brands. The staff is nice and willing to help.
The staff were super helpful. I came in to find a dark suit for a particular event I am attending. The staff quickly and efficiently assist with measurements, size selection, and fitting. The whole experience was pleasant.
This is the place for big & tall, big & short. DXL has it. Fair price for clothes. Fellas I know we don't like shopping and may get discouraged when stores don't have what we want. I didn't have that issue here.
Great store with excellent staff and management. If you're big and tall these are the folks to see. The clothing selection is excellent and the staff are so helpful and kind. I highly recommend this place.
Too expensive for what they sell. Just because I wear 3X doesnt mean they can charge 3X for their clothes. For example, a 3XL Beastie Boys t-shirt is $39.99.. that's more than you'd pay at the concert!!!
This was the best place my husband had a hard time finding clothes but when we went here we found everything we needed and then some the management was on top of everything without even having to ask
Keke, the manager there, was PHENOMENAL to work with. She took great care of me and made sure everything fit right and matched well together. Highly recommend and will definitely be returning there
Love this store. Staff is always friendly and this is the one physical store that is fat guy friendly in the area. I traveled for an hour to get here several times and will continue to do so.
Always a high class place to shop, very personal service. It's like having your own assistant for style, if you want it, or shop freely with no hassels or intervention. Highly recommended.
Awesome store;the associates very helpful in getting you what you need in the store. I recommend everyone go there for clothing attire if you need something to wear doing the seasons.
Wow! Just wow! Drove 1 1/2 to get here. Expecting to be here for hours. Keke is AMAZING. So, so helpful. Got my man a new wardrobe 30min. So tickled. So impressed. So, worth the trip.
Used to be my favorite store until they changed their pants. They shortened the stride and changed the depth of their pockets. When you have a great product, leave it alone.
This store is very expensive. However, Cat was very nice and extremely helpful and we were able to leave with exactly what we were looking for. Extra long tees for my guy.
Love the level of customer service I receive when I shop at this store. They make you feel welcome and they truly want to help. Always great service at this location.
Great people, great placen would be a perfect 5 stars but the high prices holds them back. Other than that it's a great place to shop. Always clean and very helpful!
Great place to find big and tall clothing. The staff are always helpful and if they don’t have a size in stock they can order it and have it shipped directly to me.
The staff was very friendly, I had a very important meeting to attend and they went out of their way to make sure I had everything I needed for that day. Thank you!
Dxl is a good place to shop if your a big man 2xl to 7xl sizes alot of clothes to choose from been shopping there for years and your clothes last for years also
Super friendly customer service. Good selection of nice mens clothes. The young lady with short hair that helped me was AWESOME!!! Sorry I didn't get her name.
KAT AND KIKI ARE AMAZING!!! THEY ALWAYS REMEMBER MY SON AND REALLY ENGAGE HIM. HE IS AUTISTIC. I REALLY APPRECIATE BOTH OF THEM. HE LOVES SHOPPING THERE.
Had to exchange pants I bought in another state. The sales attendant was extremely helpful, no hassle exchange, and a pleasant, clean, efficient store.
Staff is absolutely terrific. Great selection of clothing. Prices are extremely outrageous and seems like price gouging of Tall and overweight people.
I can recommend this location only for people who are about 6 ft and below if you are tall 61 and above City Gear does not have anything for you
Tiki was great! She was helpful and very knowledgeable. I would encourage any one that could use DXL to travel to Madison TN. and ask for Tiki.
Nina was great and so helpful and personable. My husband tried every jacket in the store and she keep attending and helping him great Service
This is where I go to buy my. Blue jeans and t -shirts. The staff is very friendly, and greats u as soon as you walk in the door.
The best place to get clothes for big guys. Downside, it's extremely expensive. But the staff is ALWAYS friendly and helpful.
The staff in this store was excellent!!!! Definitely recommend and I will visit again the next time I'm in town!! Thank you!!
Keke was awesome. She got me measured and answered all my questions with a smile. Definitely appreciated her professionalism.
It looks like I'll be making a trip here because it seems like a 66 350 lb man is always made comfortable at this location
Fantastic store. The employee working was very helpful and polite, the selection is impressive. Will definitely come back!
It's always nice to try in clothes before you order them. This place has a good selection and great knowledgeable staff
Needed a dress shirt at the last minute (and close to closing time) and the sales woman was very friendly and helpful.
Bought a brand new suit there. Very friendly and helpful staff. Good quality items. Will definitely shop there again.
I can find stuff that fits and in colours I like. My issue is why they still use huge obnoxious tags in dress shirts.
The gentleman there was extremely knowledgeable and helpful. A great store for bigger people who want nice clothes.
Very professional and the saleswoman knew the stock available. I hate shopping, but she made it quick and easy.
Nice employees .lots of selection.kinda pricy.didnt have husband's size but did mail correct sizes to our home
I'm a little on the big side and never fail to find what I'm looking for and love the value and pricing.
Staff was very friendly and helpful. This is the second time I have visited their store. I will be back.
Great service, cool, trendy looks for the bigger guy. Alterations are beautiful and we'll done.
John took good care of me and the clothes look and fit great. Alterations were also well done.
Great experience, haven’t had that type of service in a clothing shop since I don’t know when!
The ladies here were very helpful, and helped me find a sweatshirt that would fit my husband.
Service is A-1 and you can find everything you're looking for and actually look good in it.
If your rich and a big fella… this is your spot…. If your broke don’t even think about it.
The people who help me is outstanding they are great and make you feel li family I love it
The sales clerk was very helpful and nice. She made my shopping experience very pleasant.
Always very helpful and friendly staff for funding what need and suggest what looks good.
The staff were very attentive and would willing to give ideas on what looked good on me.
As expensive as they are, I wish they had more of a selection of shirts and pants.
From the moment we walked in the door they were welcoming & very accommodating.
Friendly and knowledgeable staff. Quality apparel, got what I needed quickly.
Great customer service! And an awesome selection with various sizes and fits!
Wished I had help in shoe dept. But found shoes I liked. And made purchased.
Every time we come into this store Jon is very helpful and fun to talk with.
Excellent Selections....Prompt Professional Assistance inside the store!!!
Great choices for big and tall men. Wish the prices were a little lower.
Great store and great staff. Always lots of clothes that actually fit!
Outstanding customer service but they didn't have a great selection
Great clothes. You pay a premium. But excellent quality and service
It a very nice place to shop and find big size clothes for big men.
My favorite place to shop. Clothes fit me well and not overpriced!
Helpful and knowledgeable staff. Good selection. Love the coupons.
Amanda did everything possible to meet our needs. She was awesome!
Great place to shop if your a bigger guy. Good quality of clothes.
The Staff is Awesome Every Time We Shop! My Man Loves This Store!
Excellent selection of clothing lines, amazing customer service!
kat was amazing the best customer service i have ever recieved
A little pricey, but we'll worth it. Good quality clothing.
Excellent service. They cater to men who don't like to shop
This place is great. They have clothes that fit perfectly.
Friendly, helpful staff and well organized store.
Very nice employee's and awesome new clothing.
Love it great staff Got all the help I needed
Great customer service good prices.
A bit expensive but quality stuff
Very friendly and helpful staff.
5 star service.