Dave & Buster's New Orleans

4575 reviews

1200 Poydras St Unit 601, New Orleans, LA 70113

www.daveandbusters.com

+15042263300

About

Dave & Buster's New Orleans is a Restaurant located at 1200 Poydras St Unit 601, New Orleans, LA 70113. It has received 4575 reviews with an average rating of 3.7 stars.

Photos

Hours

Monday11AM-12AM
Tuesday11AM-1AM
Wednesday10AM-1AM
Thursday10AM-12AM
Friday11AM-12AM
Saturday11AM-12AM
Sunday11AM-12AM

F.A.Q

Frequently Asked Questions

  • The address of Dave & Buster's New Orleans: 1200 Poydras St Unit 601, New Orleans, LA 70113

  • Dave & Buster's New Orleans has 3.7 stars from 4575 reviews

  • Restaurant

  • "Horrible Disaster My son's birthday ok"

    "Our server started off slow"

    "Place is nice, clean and super fun"

    "Thank you for the free grape candy slushies; I really appreciate it after those machines stole all my coins"

    "Server Preston and Kate or kale or whomever were unprofessional"

Reviews

  • K S. Hart

Horrible Disaster My son's birthday ok. Reserved table 6pm,get there no table 6:15 seated at table 6:45 no waitress has come to the table takes to a manger she said I'm so sorry will send one right away 7:15 waitress finally shows up she got the drink orders 7 sodas,1 beer, 2 mix drinks 7:45 no drinks talk to a manger again waitress shows up with 5 of the 7 sodas we ordered 2sodas missing plus 3 drinks from the bar its 8:10 no missing drinks no food which was ordered same time as the drinks talk to a manger she goes to get drinks 8:30 no food has come yet which was ordered around 7:20 talk to manager again 9PM some of the food comes 4 people didn't receive there order including the birthday boy NO WAITRESS NO FOOD talk to manager again 9:15 waitress comes to table saying our ordered was looked over but there fixing it now 9:35 still no food birthday boy hungry talked to a manger again this the 3rd manger I've talk to waitress comes to table 9:45 no food asked for refills on 2 drinks waitress forgot food finally came with no refills it's 10pm Yes they comped my order and gave me 4 game cards I appreciate that but the whole experience it was not enough I was upset about my son not receiving his food for more than 2hours I was embarrassed because I invited guest 6pm-10pm DISASTER FIRST TIME AND LAST BIRTHDAY RUINED WITH A BUNCH OF CHAOS 0Stars
Meal type
Dinner
Price per person
$10–20
Food: 2
Service: 1
Atmosphere: 3

  • Greg

Our server started off slow. We then realized she was over worked. Taking care of an entire section on her own. During college football, on a Saturday. We waited a solid half hour for our food. 2 orders of chicken tenders and a grilled steak salad. Chicken was cold, dried out, breading mushy, yet the blue cheese with it was boiling hot, as though it sat under the warmer in the kitchen for a long period of time. The grilled steak salad was mushy as though it sat in the fridge all day, the steak was cold and rubbery. Not appealing. The manager did his job professionally and quickly. I made a simple complaint about the quality without making a scene. He removed the salad from the bill and fixed the chicken very quickly. Following that our server was available a little more and she was still professional! I applaud the staff for handling everything as they did. We'll be back. Maybe not on a Saturday night, but we'll be back.
Service
Dine in
Meal type
Dinner
Price per person
$10–20

  • Johnathan Durr

Place is nice, clean and super fun. The food was excellent and the beer selection was fantastic. Great place to go before the saints game or during a night out. Just two things more would make it 5 star - it always seems like the staff doesn’t have a clear game plan, there are people just running about sometimes; and second, they have elevator trouble when they open before regular hours for events. We had to wait 20 minutes for a staff member with an elevator pass to come let us in on game day. Edit 11/7 - sad to say, this place has gone downhill and quickly. No clear organization, our seats were stolen while we played games, and the bartender and waitress fought over where we could sit. This was my last visit
Service
Dine in
Meal type
Other
Price per person
$10–20
Features
Dine in: Yes
Outdoor seating: No
Takeout: Yes
Delivery: Not sure
Curbside pickup: Not sure

  • Amy J

Thank you for the free grape candy slushies; I really appreciate it after those machines stole all my coins. It's a great place for a photoshoot, very fun atmosphere. I don't like how a lot of the machines stopped giving out tickets. I think that is ridiculous considering how expensive it is already and the good prizes take years to get, as is. So why do this...? Confusing Any time I had a problem with a machine, I was able to get help though. Wednesdays = half off games so I only really go on Wednesday nights. It can be a nice quiet time to go, not too crowded!
Price per person
$30–50
Food: 3
Service: 5
Atmosphere: 4
Recommended dishes
Game
Wheelchair accessibility
Elevator so easy to reach 6th floor for those who are unable to use stairs

  • emile

Server Preston and Kate or kale or whomever were unprofessional. Rude very dismissive. Dirty pool table area. Small plates. No Napkins. No utensils. No salt and pepper. Too much money to pay for poor customer service.
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 3
Service: 1
Atmosphere: 1
Vegetarian options
No gluten ingredients and still possibilities of cross contaminatination as indicated on menu.smh. Server preston gave us our check right after we got our food. Very dismissive if u ask me.
Parking space
Plenty of parking
Parking options
Paid parking lot
Parking
Imited spots and over priced

  • Serina S

The slowest bar tenders and servers. It always takes a really long time even when they aren't busy. We ordered an appetizer and entree . Even though the restaurant was dead it took 20 min to get a drink then we waited for the food. The appetizer never came. I could understand if they were slammed but that was not the case. It's like that everytime we go. The food is actually good but the service is terrible. The games are fun and make it worth going but your be better off eating before you come.
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 2
Service: 1
Atmosphere: 5

  • Debra Bell

Horrible, Horrible, HORRIBLE! Cold burnt food and the service was worse. Overcharged us and still didn't get the order right. Waited for and hour for wings that we returned because the wete cold when we first got them and cold when we got them back an hour later. HORRIBLE SERVICE AND FOOD!
Service
Dine in
Meal type
Dinner
Price per person
$50–100
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Buffalo Wings, Triple Bacon Burger
Kid-friendliness
The kids enjoyed playing the games and that's the only good thing I can say about these nasty attitude nonfriendly people.

  • Lacey Alas

If I could give zero stars I would. Staff was extremely unfriendly, food was cold and the atmosphere in general was terrible. Staff member stood behind my husband and sons booth while we ate the waitress never asked how our food was and oddly enough they only had paper for the receipt we signed not showing us what we were being charged for. Hands down the worst experience I've ever had in a restaurant. Staff shouldn't walk around vaping while working...When I asked to speak to a manger I was told they didn't have one working...
Food: 1
Service: 1
Atmosphere: 1

  • Samantha Lewis

Had a work event last week omgggg the quest challenges we did was fun and exciting the fact that they had 2 referee’s GB & Keisha made it even more hype they did an awesome job the servers and staff was very helpful as well I’m definitely booking an event so we can do the challenge
Service
Dine in
Meal type
Dinner
Price per person
$30–50
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Triple Bacon Burger
Parking space
Somewhat difficult to find parking
Parking options
Paid parking lot
Parking
Parking sucks

  • P Ieong

The wait staff is extremely slow with service. I think the manager/host really tries to go the extra mile. He was running around doing the most so much that he was sweating profusely. Too bad his staff doesn't feel the same way. Food is pricey but you get a decent portion. A huge variety of games and every once and a while the machine will charge your gamecard but the game won't register that you paid. I do like that they have decent prizes to trade your tickets in for.
Service
Dine in
Meal type
Dinner
Price per person
$30–50

  • Kri (Klmbean)

Took my Godson here. We had fun playing games. Some games didn't work and I lost money on them. I did get refunded for one. It wasn't crowded, so was great. No waits on any games. We had lunch. Food was okay. Bloody Mary was spicy. Didn't enjoy too much but drank it. They did have the Saints game on.
Service
Dine in
Meal type
Lunch
Price per person
$20–30
Food: 4
Service: 4
Atmosphere: 5
Recommended dishes
Game
Kid-friendliness
Bring your wallet. Lots of games for the kids..young and old.

  • Joselyn D

If you come just avoid the bar and restaurant all together. The tables are disgusting sticky. The wait staff is obnoxiously slow. Manager stands around with his thumb up his a$$. Food was good and timely. Takes hour for them to take your order then another hour just to get the check. Staff hiding behind the counter just to use their phone at the prize booth. Oh man this place is a wreck.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Recommended dishes
Buffalo Wings

  • Christina Paro

First impression: Dirty. The seats were dirty with food particles not wiped off and a dirty place setting. Unfriendly hostess staff but the server was nice and the service was good. The food was fairly good but I only got an appetizer and a good cocktail. Lots of seating and screens to watch games on. Good for game days. No review regarding their arcade games.
Service
Dine in
Meal type
Lunch
Price per person
$10–20

  • Sharena Beverage

Lots of fun, good food and great prices! We took our 10 and 7 year old here for fun on our vacation and we had a blast. On top of that, the food was good and they offer gluten free and vegan options. I had the bowl and it was top notch fresh veggies. I added salmon and it was sooo good.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5

  • Umeca Briscoe

The service and food are always great! This time, the hamburger sliders were somewhat overcooked, and the food was a little late coming out. Nonetheless, the manager took care of the issue, and everything else went along as planned.
Service
Dine in
Meal type
Dinner
Price per person
$30–50
Food: 3
Service: 5
Atmosphere: 5
Recommended dishes
Game

  • Kelly O

We are here from out of town and attempted to visit. Took almost an hour for a table and when we were seated, after 30 minutes we got up and left as there wasn’t a server in sight. We noticed the wait for food was 16 min for takeout and our kids were hungry so we attempted to order online and they cancelled the order within minutes. What a joke.
Service: 1
Atmosphere: 1

  • BrooksHouseofHope

The staff was not that attentive as I feel they should have been myself and my family along with other customers waited a long time before someone approached us. However, there was this one lady that was cleaning the tables, she tried to accommodate everyone. The food was OK. It wasn’t what I expected. The drinks are I should say but the games made up for everything else.

  • Ashley Greenwood

Not only do my kids love this place but so do I. The food is great and they have a great variety of games. Service is hit or miss but the food makes up for it! I went right before the COVID shut down and just received an email that they are

  • Chalsee Brannam

This is not a family place. They will not accommodate any seating for elderly. After spending a nice amount for 6 kids and 8 adults. The kids and elderly stayed in the downstairs lobby waiting on the cars rather than walking or standing in

  • analisa harvey

staff is great. Jamal from special events is fabulous. The winners circle staff were super friendly and nice. The attitudes were spectacular and fit for dave and busters. (Rebecca, Kay, Ashley, Raven, Ty'Jae, Yolanda and Kaylah). The game

  • Curtis Cunningham

What a great place for adults & kids to eat, play arcade games, and watch multiple TV's for sports events, etc. It has only one way in & out so there is security for kids, kid parties, etc. The elevator opens on the 6th floor and there is

  • Katlyn Dion

Always a fun place to visit with friends and family! I've been going to this Dave and Buster's for several years now and it's always been a blast. I'd just recommend eating somewhere else because the food here is okay, it's definitely not

  • Hana Smith

The restaurant was nice and clean. We ordered the chicken strips and the wings. We ordered the food around 8:08 and didn't get out food until 8:40. The fries were very salty and we ordered extra fries, told the waitress about it and still

  • Matt Doman

My first time in Dave & Buster's the other day. I stopped in to have a cheeseburger for lunch. I sat at the bar and received the best service from a young lady named Ari. She recommended a great beer (I forget which one...) and a nacho

  • Kelly Kittles

Beast burger, chicken avocado sandwich and wings. Thomas gave us a great friendly customer service and backed it up with amazing food. Walked in at lunchtime and was seated in a timely manner, ordered drinks and food shortly after. Our

  • Daphne Armstrong Richards

Had a nice time here my food was good, husband food was a Lil tough but the management was nice and accommodating to us. Games were fun also.
Service
Dine in
Food: 3
Service: 5
Atmosphere: 5

  • Kevin Callahan Jr

Every American has heard of Dave and Busters if you've ever looked into an arcade. The closest one to me is in New Orleans so even though it's only 35 min away for me I have stayed away till today.

  • Guilherme Peruca

UFC PPV perfect place to watch the fight and enjoy a nice and fairly priced meal! Churros was spot on! New favorite place to hangout!

  • derri scott

The service, drinks and food was awesome! Game time as well! My daughter and I had a great mother and daughter adventure! More

  • Paola Ramos

The food was good. Good environment. My only thing is the staff ....The kids were all excited because of the arcade

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