Dental Excellence

70 reviews

Suite 302, Level 3/147 Pirie St, Adelaide SA 5000, Australia

www.dental-excellence.com.au

+61884231091

About

Dental Excellence is a Cosmetic dentist located at Suite 302, Level 3/147 Pirie St, Adelaide SA 5000, Australia. It has received 70 reviews with an average rating of 4.5 stars.

Photos

Hours

Monday8AM-6PM
Tuesday8AM-6PM
Wednesday8AM-5PM
ThursdayClosed
FridayClosed
Saturday8AM-6PM
Sunday8AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of Dental Excellence: Suite 302, Level 3/147 Pirie St, Adelaide SA 5000, Australia

  • Dental Excellence has 4.5 stars from 70 reviews

  • Cosmetic dentist

  • "This was the weirdest experience with a dentist I've ever had"

    "I tend to only post positive reviews, but I rely heavily on reviews when choosing a dentist so want to be honest"

    "Worst experience ever"

    "Like many people I can find going to the dentist an anxiety inducing experience"

    "I highly recommend Dental Excellence"

Reviews

  • J B

This was the weirdest experience with a dentist I've ever had. I purchased a deal via Groupon. The Groupon price was for a checkup and clean, and was about half the price of what is usually charged. It was valid only with certain dentists on certain days, so I thought that maybe it was so the business could fill spots that are usually quiet. When I arrived and checked in with reception, I was asked whether I wanted a tour of the clinic. I was surprised by this, but said yes. And I was shown every room and machine in the clinic. This made me feel uncomfortable because it was such an unusual practise for a dentist. I was then sat down in the office, where the dentist, using plastic models of teeth and gums, told me all the possible problems that could might be found during an examination, although it was advised that they may not find these things wrong. Then I had the checkup and clean. At the end of the clean, I was told that I needed a further deep clean, which would be done on another day, and would cost $200+. I have never been to a dentist where I've had to go back for another clean - just clean my teeth properly in the first session, for goodness sake! Finally, I was presented with pages and pages of dental work that was recommended, bolstered with scare-mongering tactics - the dentist saying that the work was to prevent future issues, like root canals, that could cost me a lot of money and a lot of pain. I note that the last dental visit I had, about a year ago, said the same issues I have were more cosmetic, and I just needed to make sure I didn't brush too hard - compare that with a recommended $7000+ list of dental work! My gut told me something wasn't quite right as soon as I was given the clinic tour. I won't be going back - I don't trust them. It is a sales-driven practice. Beware!

  • Carina

I tend to only post positive reviews, but I rely heavily on reviews when choosing a dentist so want to be honest. Presented for a chipped tooth/filling. The good: A nice clinic that appears to have 'all the toys'. Staff are friendly enough and professional. Clear and concise communication. Could be seen at short notice. Good location if you want the city (Pirie Street). The 'bad': I'm pretty anxious at dentists so repeated mentions of root canals and crowns, when I declined them already, does nothing except upset me. I also don't understand why crowns are so strongly suggested for teeth that you suspect will need a root canal in weeks/months. The process for 1 filling took a little over an hour, which is longer than I'm used to (sadly I have plenty of experience with big fillings). The nerve block hurt more than any I've ever experienced (again, I've had a lot) and actually made me cry. My final invoice ended up including $130 for a limited exam and single xray, then as I was leaving, I was told I could come back another day for full dental xrays and a comprehensive exam for $79 (new patient offer); probably should have been offered to me earlier (though admittedly I still may have chosen the limited exam). Not a bad practice by any means, just not the practice for me.

  • Agnieszka Agnieszka

Worst experience ever. Unprofessional approach to customer needs and requests. I have purchased a Groupon Voucher on 16.1.20. The voucher is valid until 28.2.20 so i have made an appointment on line for the earliest time available which turned out to be 6.2.20 to make sure that i get my prefered time. A receptionist rang me back on the 18.1.20 and said that since i have purchased a Groupon voucher i cant get the time that i want now and she needs to cancel my original appointment for 6.2.20 and reschedulle to March 2020. I beg your pardon?? I have bought a voucher that expires on 28 February 2020, yet my prefered appointment is now cancelled and reschedulled after the voucher expiry?? Are you for real? What kind of business are you running here? Sham,sham, sham. You are happy for me to pay the Groupon voucher, yet you wont honor it as it will expire end of February? Shame on you scammers. This matter is now reported to Groupon and relevant Government Agencies. Shame on you

  • Felicity Rachael

Like many people I can find going to the dentist an anxiety inducing experience. However, unlike other dentists I have always felt safe, cared for and at peace getting treatment with Dental Excellence. For me it is worth the extra travel time to continue to be seen by them, even though I no longer live or work close by. Thanks to their excellent work they picked up issues early enough to prevent serious problems and they provided me with the teeth education to ensure I knew how to prevent further problems. Despite this being the consequence of my own ill-advised actions they never made me feel any less for not having followed their advice initially. I would strongly recommend them to anyone who has anxieties around getting dental treatment. The staff are competent, respectful, kind, caring, and professional and the office environment is very calming which I have found very helpful and relieving.

  • Ang Snow

I highly recommend Dental Excellence. I had a great experience (not a word I often associate with a dentist visit) with them. I needed some specialist dental work done and messaged them over the Xmas break. I also messaged 3 other local dentists. I provided preliminary info as I understood the product I required may not be familiar to them. Dental Excellence responded promptly by email, letting me know they were closed but would look into my product query in the meantime and I could make an appointment with the Dentist (Dr. Karn) once they officially reopened after the Xmas break. Out of all the dentists I messaged, they responded most quickly and were professional and knowledgeable. They were able to complete the dental procedure for me before Australia Day. Their rooms are modern and comfortable, their customer service fantastic and the quality of their work excellent.

  • Daniela Naumovski

Highly recommend this place !! Dr Jain has been such a huge help in treating me and my teeth ! She was so willing to help me by giving me different treatment options, explaining the procedures of each one and what was the best option. She made sure to find any other issues in my mouth and get them fixed asap. Her service has really helped me !! You'll also get to see the results at the end and also receive information on the issue, how they fixed it, the cause, and how to prevent further damage in the future. I was made to feel comfortable and relaxed with the option of playing a movie :) Karen the admin was extremely welcoming and helpful with payment options, :) Recommend this place ! My go-to dentist from now on C:

  • Chad Eglinton

They answered all of my questions and provided me with a lot of information so i could make an informed decision regarding my dental care. They also maintain excellent service before and after the dental work to ensure that are recovering well and suffer no complications. As for the procedure itself, they run through everything that will happen in detail before it occurs and provide you with Headphones and distraction via Netflix as they work, and only speak to you when needed until the end. This makes for a much more pleasant experience than other dentists who try to hold conversations with you during the procedure. By far the best dental experience I have had.

  • JJ

Terrible experience, terrible attitudes, doesn’t allow customers to ask questions, never coming back. I booked a cleaning which costs me 189 dollars. It only last 20 mins and only cleansed my lower part of teeth. I asked politely and nicely whether the dentist cleaned my upper part of teeth. She got grumpy immediately and said I doubted her professionalism and her ability, and asked me to find other dentists elsewhere. Hey, it is my legal right as a customer to ask questions and give suggestions, not even mentioned I payed almost 200 dollars. Totally not worth 189bucks experience, extremely disappointed.

  • Peter Lee

Very Very friendly front staff and dental hygienist. Netflix with headphones on screen while you have your teeth cleaned! And the best of all, Dr Anu was an excellent clinician. She genuinely cares for her patients and takes time to educate her patients on everything to caring for their teeth. Pain free cleaning, and teeth appears 3 times whiter after cleaning. Can’t wait for after whitening treatment. All in house equipment ready made available to minimise time and cost wastage, have on site X-rays, 3 D printer for caps/crowns and a few more that I couldn’t remember! It’s like a hospital! Fully equipped

  • ellag21

I really cannot recommend this place highly enough. Karen and Lydia on reception are absolute gems. They are so helpful in providing all the info you need to know about pretty much everything. Dr Kahn and her assistant team are incredible. They provide the care and love that make a dentist experience special and as least traumatic as possible. I felt heard and understood every step and reassured along the way. Distraction by netflix was a good touch as well. Cannot thank the team enough. Sometimes it is just one person who makes the experience memorable but here it was everyone. Thank you.

  • Dorinda Hafner

My goodness me, never knew visiting a dentist can actually be an enjoyable experience!! I’m always a tad nervous about dental visits anticipating pain & horror of drills etc but Dental Excellence changed all that! From my first emergency call with a badly broken, half expelled, super sensitive molar to their immediate warmest of welcomes, respectful reassurance every step of the way, nurturing and the best of pain free treatments, I AM HOOKED! Thanks a million Dental Excellence you really lived up to your name!

  • Joseph Bayley

I recently underwent LANAP & tooth extraction with Dental Excellence. I am extremely happy with my experience. The clinic is very clean and the staff are highly professional. The dentist was gentle and careful throughout my procedures and took every step possible to reduce discomfort. The after-care information I have received is very detailed and easy to follow. Im looking forward to completing my treatment. I would reccomend Dental Excellence highly to anyone considering them

  • Luana Moreno

Honestly this was hands down the best dentist appointment I ever had. Dr. Veena was so caring and skilled I had half my tooth filled, with exposed nerve, and didn't feel pain at all. The whole set up at the chair also helps, with Netflix and headphones and all that, really distracts you from the discomfort. Not super cheap, but you can definitely see where the money is going, since the rooms are super well equipped, and the dentists are absolutely top notch.

  • xiao zheng

Had LANAP done today, had a few shots during the surgery, however I didn't really feel all of them (thanks to the magic wand and Renu' s magic hand), the entire experience is really great, the team pays attention to lots of details, e.g. Assistant kept tapping me on my shoulder to distract while I was getting the injections. Only having tiny bit bleeding when I get home, no pain, no swelling. I think Renu is highly skilled with this technique.

  • Malek Halawani

booked for fillings, because what i had broke and came off. booked and gone then realize that they are not doing the fillings!!! they were blaming me because when i booked, i told them (i wanted fillings done) and i didnt mention that (i want it done because it hurts!!!) either way they gave me another booking a week later to do the fillings for tooth that is hurting so i walked out and went somewhere else to get it done run for your lives

  • Gabriela Voyer

I've had a great experience at Dental Excellence! The team is amazing, Dr Renu Karn is lovely and so dedicated, always assisting her patients to make the best informative decision on treatments and providing the best care and advice. I would also like to thank Karen and Ana for their great assistance over my visits, always so helpful and caring. I cannot recommend this clinic highly enough. Wishing all the best and success in the future :)

  • Nya Murray

This is a dental practice that provides not only excellent care, but also caring professionals who go the extra mile to ensure patient comfort. They have kept up with advances in dentistry with best practice technology, including LANAP, a revolutionary laser treatment for periodontal disease. I am so happy that after 10 years of ineffective treatment, at last my disease has been effectively treated. Highly recommend this practice.

  • Janet

I had 5 loose teeth and gum & bone disease. I was referred back to a Periodontist which didn't cure the problem 2 years ago and faced the prospect of losing the 5 teeth and a plate. So I did some more research and found Dental Excellence. After lazer therapy and a few splints, I kept my 5 teeth and my gum disease is now gone. Thank you Dental Excellence for your amazing technology.

  • Amrita R

I had a really positive experience. The dentist was thorough, and the staff were friendly and knowledgeable. I generally dislike dental appointments so it was also nice to have the choice of watching what was happening (via a tiny camera in my mouth) or zoning out and watching netflix on the screen in front of my chair. overall a good experience so I plan to keep using them.

  • Annie Cree

I brought my daughter to Dental Excellence after a very high quote from another orthodontist. Dr Khan came up with a much better value option that was faster, cheaper and addressed things on our wishlist that were not going to be addressed by the first orthodontist. Highly recommend. The only place in Adelaide I would take my loved ones to or go to myself.

  • Katelyn Middleton

Had my wisdom teeth done yesterday at Dental Excellence by Dr Welyn Gordo. She was amazing I have barely any pain post surgery. She kept checking I was okay during the surgery. I felt I was good hands. I definitely suggest them if you dental work. Karen on the desk was fantastic as well. She explained the wisdom teeth removal and post surgery treatment.

  • JAMPA KALDAN

Dr Khan is a thorough, dedicated brilliant dentist of the highest caliber. I would recommend her to anyone with any serious dental issues. After seeing 4 dentists with this current issue, she is the only one who came up with a comprehensive solution. She is also gentle, caring and empathetic on a real level, and her knowledge is extensive.

  • Carolyn Willems

I now have had three tooth extractions, 1 molar and two wisdom teeth. I had far less pain this time, using dental excellence, then previously. My mouth is far less swollen. Despite it being a wisdom tooth removal. The staff were kind and friendly. Despite the location being far from my home, I will be returning. Highly recommend.

  • Daniel

Thank you Dr Anu and her assistant Olivia! I had a broken tooth that needed attention urgently and they fit me into their busy schedule two days later. The team here are very professional and caring, and I loved how everything was explained both prior to and during the process - it made for a pleasant, anxious-free experience.

  • Amith Paranavithana

I had a wonderful experience during my recent check-up at this clinic. The staff were friendly and professional, and they made me feel at ease throughout the entire visit. The dentist was thorough and explained everything very clearly. I appreciate the clean and modern facility and highly recommend this place for dental needs

  • Mack Matabang

I’ve been with them for years now and they take great care of their patients. I just had my dental checkup and clean today and, as usual, I was extremely satisfied with the service. Shout out to Dr. Gordo, Dr. Karn, Karen, Ana and Armita! Looking forward to seeing y’all on my next dental checkup.

  • Len

This was a few years ago so hopefully the questionable way this practice operates has changed. I was told my teeth would all fall out if I didn't pay thousands of dollars to fix it. I went to another dentist and got a second opinion and my teeth are in great condition and have been ever since.

  • Walter Kiess

Warm, friendly, calm and extremely professional. Excellent quality work. Would happily recommend them to everyone. I've had a Dentist phobia for years but the team at Dental Excellence are so patient and caring they help me get through all the procedures with grace and dignity. Thanks team!

  • Justin Richard

Switched to dental excellence after experiencing less than excellence at my previous dentist. Dr Karn and her staff are caring and professional beyond my expectations. Her patients care and treatment is the only priority which you feel the moment you step into their practice.

  • Matt Matabang

This is, by far, the best dental service I've ever been to. The staff, the facilities, all of it are top notch. Even reception makes you fall inlove with the people, even if you miss their names. I like them taking care of my teeth. Would highly recommend to anyone!

  • Min

Excellent service. Highly recommended. The dentist was very enthusiastic and provided a lot of useful information and the other staff were very friendly always welcoming the customers and always making me feel comfortable when I had service there …

  • Metal Queen

The reception staff are bullies and I had an awful experience with their so-called friendly staff, and wouldn't ever recommend this practice to anyone. One star goes to the dentist herself and her assistant, but fire the whole front staff. They're revolting.

  • kezzie Mustang

Professional friendly staff, with outstanding clinical practice. I was impressed with the orientation and information provided prior to procedure. Everything explained and discussed prior to treatment- excellent dental practice!!

  • Smaroula La Paglia

I have been going to Renu for a number of years now and have also referred family members. A highly professional and very friendly dentist and her team of clinicians and admin support are also highly professional and friendly.

  • Peter Partridge

The best dentist I have ever visited. Dr. Karn is very professional and good at her work. You always feel comfortable in her hands. All of the other ladies that work there are lovely and friendly and make it a joy to visit.

  • Sam Pawan

I was blown away by the care, quality and services offered. Fantastic team. Not everyone see the place as they are inside a building but worth a shot if you are looking for a good dentist. Highly recommended.

  • Kelly-Marie Rowe

Love Dr. Karn and the staff here. They make every visit a pleasure. I have had multiple things done here and have never had an issue. Grateful to have found such a great dental practice

  • Jayde Chapman

Dr Gordo was amazing. She removed all 4 wisdom teeth. So quickly, very patient and gentle. The staff are amazing. They have gone above and beyond to help me with anything i need!

  • han Copping

Fantastic team who are very caring about their patients. They use great new technology making sure people are looked after in the best way and get the most out of their visit.

  • Sidath Chandrasena

Have been going to Dental Excellence for many years now. Dr Karn and her team have always been friendly, professional and welcoming. Would recommend this place to everyone!

  • Ebony Davies

Dental Excellence really live up to their name. I felt so looked after from start to finish. Would recommend to anyone. For once I’m not dreading going back to the dentist!

  • Tania Cannella

I highly recommend Dental Excellence for anyone looking for a welcoming environment full of friendly & professional staff who offer amazing dental services.

  • sarah furnell

Dr Karn is amazing. Always makes you feel comfortable. I was terrified of dentists and since seeing her I refuse to go elsewhere. Highly recommend.

  • Andrew Pym

Wonderful dentist! Friendly staff and super comfty chairs with a tv!!! Absolutely love going to the dentist now which I thought I’d never say.

  • DuperQ

finding a good dentist can be quite "tricky" A rather usual visit. An awkward tour of many high end dental equipment * Spidey sense tingling.

  • L Su

Strong recommend. Dr Karn is very patient and professional. Detailed checked and explained. Worth a visit even without insurance cover.

  • Nat Boyar

The latest equipment, knowledge and skilled staff make this as the name suggests - an excellent dental practice! Thank you Dr. Karn.

  • Dimitri Petropoulos

Best dentist I have ever been to. Pain free treatment, caring and personalised service eased my dental phobia - highly recommended.

  • Rajan Pandey

Very professional, friendly staffs, timely reminders. I am pleased with Dr. Karn's service. Very hard working Dr. Must try......

  • Nimali Abeygunasekara

The advice, service and absolute care provided by Dr Renu and team is excellent. I would highly recommend Dental Excellence.

  • Brett Shilling

Very friendly and professional staff make you feel very comfortable. Already recommending them to my friends and family

  • Carl Noutz

The best dental surgery I have been to. Fixed my teeth and gave me back a smile that I can not be embarrassed about.

  • Andy Fay

Best dentist I have been to hands down .Dr Karn is amazing & I would strongly recommend this practice to anyone

  • Santacārī Bhikkhunī

Dr Karn is so friendly and gentle and kind. Her work is of really high quality. I couldn't be happier Ayya

  • Mehdi Rahimi

Very relaxing,calm environment with excellent dentist who provide excellent services.thanks . …

  • Anne Butler

Overpriced and poor workmanship. Lucky Dr Greg at North Adelaide fixed their shonky efforts.

  • Kumudu Gamage

An excellent service and very friendly and professional staff. Highly recommended!

  • Thaminda Kankani

Excellent service and a excellent Dentist. I am a very happy custermer.

  • Swordman Wong

Excellent service. Hi-tech dental equipments. Very friendly staffs.

  • Christopher Lu

Had a very pleasant visit today and the service was amazingly good.

  • Leesha Scott

Very accommodating and will go above and beyond to help you out.

  • Lauren Ranford

Thorough and knowledgeable. Fantastic servos, friendly staff.

  • Samantha Hamilton

Very friendly and accommodating and gave clear advice.

  • Kelly Banwell

Excellent service in a calm environment.

  • SAKITHA GURUGE

Best dental place! …

  • Armita Kadelia
  • Avi Gautam
  • Bec Evans
  • Chris Barry
  • Mangirdas Aa

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