Domino's Pizza

303 reviews

2331 W Madison St, Chicago, IL 60612

www.dominos.com

+13126009121

About

Domino's Pizza is a Pizza delivery located at 2331 W Madison St, Chicago, IL 60612. It has received 303 reviews with an average rating of 2.7 stars.

Photos

Hours

Monday10:30AM-12AM
Tuesday10:30AM-1AM
Wednesday10:30AM-1AM
Thursday10:30AM-12AM
Friday10:30AM-12AM
Saturday10:30AM-12AM
Sunday10:30AM-12AM

F.A.Q

Frequently Asked Questions

  • The address of Domino's Pizza: 2331 W Madison St, Chicago, IL 60612

  • Domino's Pizza has 2.7 stars from 303 reviews

  • Pizza delivery

  • "Manager Gabriel was very rude "

    "Domino's has really stepped up their game in recent years"

    "This is the worst dominos I’ve ever had the displeasure to deal with, although none have been outstanding"

    "Never again! The last 2 times I ordered was blatant unprofessional behavior from the staff"

    "I love your Philly Cheese Steak sandwich and went to your store yesterday to buy one"

Reviews

  • ivory Snow

Manager Gabriel was very rude ...hung up in my face after i spend 200.00 order for two ofour company sites. I called to check eta of pizza he was very rude. I will never order from this place again. Customers should always be treated with respect especially when spending money. We deserve better!

  • Arthur Oliver

Domino's has really stepped up their game in recent years. Pizza is very tasty, especially the domino’s deluxe. They were flexible and I got the food within 30 minutes! It was fresh, hot and extremely delicious. I was very pleased with the customer service and the quality of the food.

  • Alana Johnson

This is the worst dominos I’ve ever had the displeasure to deal with, although none have been outstanding. When ordering food from dominos you always have to expect they’re going to mess up or miss some part of your order (literally happens

  • Megan Patrese

Never again! The last 2 times I ordered was blatant unprofessional behavior from the staff. One order was a pick up and the app said my order was ready, but when I arrived the staff was sitting around eating and I waited over 20 minutes for

  • Judith Wojnarowicz

I love your Philly Cheese Steak sandwich and went to your store yesterday to buy one. The man was ALONE he was so polite and so fast in fact that is the best experience I have had in that store in all the years of I have gone there. He kept

  • Mara Williamson

I don't expect much from Domino's, but the last two orders I placed had non-edible raw pizza dough. RAW DOUGH. This process is automated, so I'm left to wonder what could possibly be going on at this location to reproduce raw dough twice in

  • Will Press

What a horrible Domino’s. Ownership should be ashamed of this store. Echoing what a lot of the other negative reviews have said. I placed an order here, and it was in quality check for 35 minutes. I finally called the store and the guy told

  • Mike Ramos

Poor Service, Never Order here!!! Had a order placed on the phone and 2 hours after placement when near closing time for them, i Give a call for issue on hand and see where my pizza is! To end up with them Telling me they had tried to call

  • Zach Shepard

The online ordering experience was fine. But it took the driver and/or whoever made my order over an hour to deliver it. And when he arrived, the driver said he didn't have a 20oz drink I ordered, so he gave me a 2 liter of something else.

  • Farhad Sami

The worst store to order. My order was delayed for 30 min after the app said it was delivered. Horrible communication. When i got my order, it was the wrong pizza. The store guy first tried to fool me that it was the correct pizza but when

  • Lantina Withers

Today is Friday 12-3-2021 at 9pm i went in to place a order, the young lady who took my order was very unprofessional she had both hear headphones In her ear she wouldn't speak up so i can hear, so of course she got my order WRONG, and NO

  • kae Thompson

I came to this location I place a online order and SPECIFICALLY asked to cut my pizza in squares. They cut my pizza in slices then cut it in squares. I was told that they was going to replace my order. I get here and Kareem giving me hell

  • Kay Thompson

Terrible don’t go here. They made a mistake on my order. It looked terrible and they totally told me no to a refund… a guy from the back that isn’t a manager had to come out and tell me he’s sorry for his employees actions. I’m disgusted.

  • Katlynn Tester

If I could give it zero stars I would. A worker ignores my boyfriend standing at the front for 15 mins waiting for an online order pick up. Mind you there is no one else in line. Two more people then walk in. The employee asks the people

  • Molly Matelski

The last time I ordered a pizza it was estimated at 1 1/2 hours for arrival. A little long, but my stepdaughter and I were craving pizza so I was willing to wait. In the end, it took nearly 3 hours to arrive, putting my stepdaughter far

  • Adam White

HORRIBLE customer service, and just a horribly ran store. I've ordered from my fair share of Dominos, and this one is by far the worst. I ordered a pizza and bread twists at 9:45pm. The app said that it was delivered, when it was not. I

  • Yidedya Mehdi

I was charged 3 times which means I paid $50.88 for one large veggie pizza. I wasn’t asked what ingredients I need on pizza, when I confirm and showed them I was charged 3 times on my banking transactions history they told me they will

  • Sean Cronin

Waited over 1.5 hours for the delivery to arrive. After over an hour I decided to call and find out what was going on. Spent 20 mins being put on hold multiple times before then receiving a call from the store where the manager had the

  • Kadeesha Williams

I ordered for delivery and never got my pizza. The manager on duty this day said they would make another and deliver it I had to call them back 30 mins later then she told me she would give me a $10 credit when I had spent $20. I am 3

  • Faria

Im a frequent customer of this Dominos location as I work around the area. I order gluten free because I'm allergic to gluten. Every single time I order I have to go through a new issue. Last time they didnt have gluten free and didnt

  • Edgar Alc

Pizza was severely undercooked, cheese wasn't even melted all the way and the dough was mushy. I had to cook it at home in my airfryer. They looked super busy, but I'd be willing to wait to have my pizza done correctly More

  • Yara Moustafa

I was worried bc everyone was hating on this location but I got carry out and it was in my car within 30 seconds of hitting “I’m here” and the food was hot and yummy! More

  • Chiffon

The service was fast and my family was satisfied with the pizza. I am impressed about the two minute carry out rule! More

  • Kennedy Wilson

I placed an order and I got it delivered gave us the wrong items and they’re not answering the phone. How unprofessional

  • Valneice Ramsey

This place wack! Bad service, and they always messing up your order, and people who work there are rude More

  • Leiland Bradley

Love the guys in there really do a great job, with a smile and hospitality.
Service…
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  • Ольга Бакушкина

Fresh ingredients, exceptional taste. A fantastic choice for any dining occasion.

  • Javier Bedolla

1 Star is being very, very generous. Absolutely terrible service at this dump.

  • Olivia Green

Food was great and Bertha was awesome. So nice!
Service
Delivery…
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  • mohamed abdel ghany

Really nice staff …

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