Douglas Square Auto Service

125 reviews

11540 24 St SE #102, Calgary, AB T2Z 3K1, Canada

douglassquareauto.mechanicnet.com

+14037208010

About

Douglas Square Auto Service is a Auto repair shop located at 11540 24 St SE #102, Calgary, AB T2Z 3K1, Canada. It has received 125 reviews with an average rating of 4.9 stars.

Photos

Hours

Monday7:30AM-5:30PM
Tuesday7:30AM-5:30PM
Wednesday7:30AM-5:30PM
Thursday7:30AM-5:30PM
FridayClosed
SaturdayClosed
Sunday7:30AM-5:30PM

F.A.Q

Frequently Asked Questions

  • The address of Douglas Square Auto Service: 11540 24 St SE #102, Calgary, AB T2Z 3K1, Canada

  • Douglas Square Auto Service has 4.9 stars from 125 reviews

  • Auto repair shop

  • "I have been taking my vehicles to Douglas Square since 2008, when they were still a Certigard shop"

    "Rubbish!! One of the worst service I ever seen"

    "All the great postings you see on here are because of how much these folks care about their customers"

    "Best shop I’ve ever been to"

    "Took my Fiat 500 Abarth 2013 to Douglas Auto and they were astounding all the way from the beginning to the end"

Reviews

  • Steve Havill

I have been taking my vehicles to Douglas Square since 2008, when they were still a Certigard shop. Top notch guys who will tell you honestly what needs to be done and what doesn't. The first time I took a vehicle in, I gave them the maintenance schedule from my dealership, and told them that's what I wanted. They told me they would do the whole list if that's what I wanted, but that I didn't need half of it. I was pleasantly shocked. A mechanic that willingly gave up revenue because it's the RIGHT THING TO DO!! Second demonstration of their high level of service came after an oil change in 2010 or 2011. There was an issue with the filter, (not their fault) and within 24 hours, all the oil had leaked from the engine. I called them. They sent a tow truck, paid for a tow to their facility, rectified the situation, and then the owner (at least I think he's one of the owners) personally came to my house, and cleaned the oil off my garage floor himself. Show me a shop that would take the trouble to clean your floor for you? These guys are building a business one car at a time, and have fully earned my loyalty.

  • Vicas Soni

Rubbish!! One of the worst service I ever seen. I went there by seeing the reviews here. First of all, I have to wait almost one and half month to drop the car and after I went there I have told them I have 2 issues in my car and they did only issue fixed and when I asked them about this they said just drop the car again and they said we’ll take care the issue and didn’t do anything. Again I called them and for the same issue and then they little giving me time to drop the car after another month. WOW. His unbelievable ans is “I don’t have time to fix that”meaning they don’t want to do them job. and took money $550 from me and still I have to bare that issue. Even I don’t have another car I have keep dropping car and returning in public transportation. They should understand that even know that. Just want to tell you people don’t go by reviews. Worst experience. NEVER EVER GO this location.

  • Dan Bilodeau

All the great postings you see on here are because of how much these folks care about their customers. I can't tell you how nice it is to have trust with your AutoService company. But I can tell you that it's made the decision easy to own a vehicle and let it age gracefully a little bit. This has saved us thousands of dollars over the last 12 years since we have been going to them. They once saved me $3000, of which I had already cleared them to go ahead with. I got a call later when the owner had kept digging and found a loophole that made it fall under warranty!! I couldn't believe it, especially since he found it after I had said "go ahead" with the work. What else is there to say? Thank you guys for being such a bright spot in the community and setting the ethical standard to your proffession!

  • Sunshine Drop

Best shop I’ve ever been to. I brought my 2011 Honda CRV here for a major engine repair earlier this year. They are very reasonably priced and do such great work. They always explain everything and I never feel like they’re trying to upsell me or do anything unnecessary. Yesterday I had my vehicle back for something else, they did a thorough inspection and found the issue which was just a broken splash guard rubbing on my tire. They took the time to check the entire vehicle and recheck the engine too. They do great work and listen to all my concerns. Highly recommended! Sometimes it’s a wait to get in because they do such good work. but it’s 100% worth the wait.

  • Grey Shadowmeare

Took my Fiat 500 Abarth 2013 to Douglas Auto and they were astounding all the way from the beginning to the end. Mike Kearney was great over the phone and a pleasure to deal with as well as everyone else starting off, and from that point on everything went more than smooth. These guys are on it! They had everything done fast and they're great at what they do. Their reviews say it all, and I think there's a lot of value in that. After what I just experienced I have a lot of respect for this company and their people, and I will DEFINETLY take my car back to them in the future. They did my Timing belt kit and water pump, as well as my micro v-belt/serpentine belt.

  • Kevin Travers

Brought my car in for a routine oil change and when I brought it home noticed that old damage sustained to my front bumper had been repaired. Almost surgically. Without asking. Frickin’ unbelievable. My Mother is still in shock at how good the repair looks. I didn’t even notice it until she mentioned it to me. She said check the bill they must have added a line item to it. Nope. Free! If you want your car to be magically repaired just take it in to the Douglas Square Auto Service and say hi to Paul and Rob. They, alongside with the rest of the staff, are the nicest and most professional people you will ever meet. Thank you guys!

  • Ryan MacKenzie

My new shop for sure! My car broke down on deerfoot near Douglasdale and I rolled my car into the shop never having been there before. I was there before opening and they still let me in the shop and got things moving for my car, with no appt. They called took the time to explain to me what broke on my car (crankshaft pulley bolt sheared off in the keyway), explained my options and even showed me a video of the problem. They quoted me a price, fixed it under budget, and got it to me a day earlier than they said. I will be back for sure and definitely recommend.

  • Jim Bladon

Mike and his team have been providing exceptional service and looking after our family vehicles for many years. Not only do they provide a fantastic range of services…they cover all makes and models. We have a large Dodge diesel, a couple of foreign imports. And a domestic. And they can do it all. Excellent service team. Super competent and skilled mechanics. Fair pricing. And a friendly overall vibe in the shop. I refer everyone their way. And they treat everyone I refer like they would treat me. Very cool in this day and age!

  • Canuck Fan

Very reliable shop. Been using them for about 12 years. Knowledgeable, honest, and don't push work that doesn't need to be done. They always explain full costs including labor and parts. Rob and Paul are wicked guys! Update: we thought we had a major issue with our vehicle, turned out to be a very minor fix, so minor that it was taken care of with the turn of a screw driver. Shop could have told me it was a major issue and I would have believed them, instead handed the keys back with the problem solved. 100% great shop - updated March 2023.

  • Ashton Nguyen

A great independently owned shop to take your car to. Everyone is very nice, owner is awesome, and technicians are highly competent. I've never had any issues with the work that's been done on my cars by them, and they always only point out other issues that even to someone who doesn't know about cars are pretty clearly recommendations out of honesty, not because they are trying to rip you off. Honest business is good business in the automotive industry for sure, and I definitely recommend them.

  • Gemma Smiddy

Have been going here for 2 years now and have always had a great experience. The people working there are always polite, helpful and professional and take the time to explain what the issues are and what the options are (including the cost). I honestly know very little about cars so appreciate that I can trust them to fix the issue and not suggest unnecessary things (which I’ve found at other places in the city). Will continue to use and recommend to others even if I move out of the area.

  • Dwayne Eadie

Had an issue with an oil leak on my car this fall and took it to these guys. Been a customer for a few years and always happy with their work. This time, the fix did not stop the oil leak. When I called them about it, they came over and checked and added oil, drove the car back to the shop, fixed the issue again at no charge, then came back and cleaned the floor of my garage, the driveway and the street in front of my house! That is old fashioned customer service!

  • Christina Gompf-Alksne

Professional and trusted service, reasonable prices, timely repairs. Friendly and welcoming staff, very pleased whenever I need car maintenance, or an oil change, an inspection is done, so I know I am leaving with a good running vehicle. If any future maintenance is required, it is listed under my file, so I know what I may have to take care of that next time I get an oil change. The only place I trust to maintain our vehicles.

  • Meghan Trebilco

These guys are fantastic! I brought my car in a month or so ago b/c she wouldn't start, and I had no idea why. They got it all fixed up that same day, explained everything that was going on with it, and didn't charge me left right and center like other places have in the past. Then had to bring it in last week b/c I blew a tire, they took it in that morning and I got it back 2 hours later! Amazing service by great people.

  • alex leclerc

Got a bunch of work done on my engine and clutch. Car worked fine for 1 day before the transmission gave out. Ended up being a freak accident, no ones fault. These guys went out of there way to find me the needed part ( of which there was one new one in north America) fixed my car up within a day or two and didn't charge for labour or anything. Some of the best customer service in this day and age. Highly recommend

  • Bikford

Just had a wonderful first-time experience at this garage. Mike, the owner, was super in accommodating me on short notice. I found him to be very knowledgeable and honest (not trying to push unnecessary services), and the cost to be really, really reasonable. They were really fast and efficient. I would highly recommend this garage. i will be an ongoing customer in the future. Good job Mike and team!

  • Mike Ramsay

I've used Douglas Square Auto Service for maintenance and repairs on every car I've ever owned. Even though I live across the city now, I refuse to switch shops. These guys are solid and trustworthy. They've helped me make difficult decisions and have gone above and beyond more than a few times. Their customer service and workmanship is exceptional to say the least.

  • Amber Anderson

Took my old Malibu into them not knowing what was wrong and they had an answer for me by the end of the day. They had my car back to me within 2 days even though there was extensive work. Super friendly staff, very quick service/return time, no bs and good pricing. They will have my continued business and I will be referring them to anyone who needs good mechanic

  • Gwen Nowosad

When you own a car you need this team as part of your regular vehicle maintenance program. Owner operated and customer service second to none. Thirteen years and counting I've been a customer and my trust in this team has never waivered. Referring people to Douglas Square Auto Service is incredibly easy....I'm always thanked by those that take my suggestion.

  • mannm181

Mike and his team took our car in for general maintenance and to look into a few issues for us. They were totally transparent in what they looked for and what they found and explained everything really clearly. I can't tell you how much we appreciated being talked to honestly and what value we got for our money. I will never take my vehicle anywhere else!

  • Dave Brown

If you need a garage for repairs this is the place you want to go! They are fair totally honest used good parts reasonably priced Ford told me I needed repairs on my Explorer and upon their Douglas Square Auto checking I only needed half the repairs Ford told me. I was in and out in 3 hours at one third the price. Mike Paul and his guys are outstanding

  • Dee McDonald

They charge so much for a small job - the dealer is cheaper ! If you got lots of money to waste you can choose to go … they used to be fair but now they rip people off, they are busy now so they don’t care anymore about their customers. They lost us as customers but they don’t care , they care only about this review thou ….

  • Megan Eichhorn

My family has been coming here for over 20 years. They're the only place in the city that my parents and I will go for trusted vehicle service. Top-notch service, staff are awesome and friendly and we always recommend them to anyone in need of vehicle service. Thanks to all the staff. :)

  • Glen Belbeck

I've been using this company for my car servicing since 2002. Very happy this week when I had them hunt for a leak in my 2 year old Michelins. No appointment, and nail found and tire fixed in just over two hours! Cost - $0.00 ( bought the tires there). Great service again! Thanks Rob!

  • Dale Jones (steel_and_gears)

Been a customer for years with them, and continue to be impressed by their awesome service! Easy to talk to, extremely professional and will always go the extra distance to diagnose issues instead of just relying on computer codes, etc like so many dealerships do. Highly recommended!!

  • J P

I’ve just recently started using them mainly because they work on a few guys from works vehicles and they’re always happy with the service they provide. After having a few vehicles serviced there I know now why my colleagues were happy, great work guys and happy to be a new customer.

  • Shannon R

Mike was fantastic, as was everyone in the shop. They were genuine, fast and very thorough, and explained every step and repair needed. All with a smile and answered any questions I had. I will be coming back for all my needs to this location, they were recommended and now I see why!

  • Mike Baltgailis

The service given by this shop is exceptional. Mike and Rob go out of their way to find cost effective solutions to all issues, and the mechanics do great work. Our family use the shop for three very different vehicles, and have always been very happy with any work we've had done.

  • Erica Shumansky

Consistently a great service. I've never deal with a repair shop that gives frank and honest advice like they do; even if it won't benefit them. They treat everyone so well and with such respect; very refreshing from a repair shop! Thanks so much, we will be long term clients!!

  • Cheryl Tenszen

Everyone who works here is amazing!! My car has been acting up over the last few months, whenever I pop in unannounced they always help me, set me up with an appointment and make me feel confident that my car won't die in the mean time lol a big thank you to everyone ❤️ …

  • Avi Singh

The mechanics that I dealt with are real, they will let you know what you can do and when to let go of a vehicle. I was informed of the situation after they looked at SUV, which helped me make the decision to let go of that vehicle. I would take my any of my vehicles to them.

  • Ryan McLean

Had my car and truck in for some front end work, brakes and tires. These guys were honest and and easy to deal with, they had a chance to do some unnecessary work but opted to tell me the the truth. Because of this level of service they have gained a new customer for life.

  • Aly Jacques

Amazing experience. I normally do all the maintenance on my jeep but did not have the time and with the cold weather I didn't want to do it. Fixed what I asked them to and my jeep is running amazing now. Honest prices, I will be using them again in a heart beat. Thank you

  • Paul Harvie

This place has been servicing my vehicles for a couple years now and has been servicing my wife's vehicles for over 20 years. They are courteous, professional, reasonable, hilarious to visit with and they do amazing work! Highly recommend them for all your vehicle needs!

  • Kevin MagsDad

I've been dealing with these guys for years. Always get an honest assessment of what's wrong with my car and fixed fast. They always try to find lower cost parts, which just appreciate! They do a fantastic job and the bill is never as bad as I'm expecting.

  • Kara Sallows

Booked an appointment to have our truck looked at, the guy on the phone was very nice, and actually helpful as to what may be the cause of my vehicle running rough or not starting. Felt in good hands. Will update this review after we get the truck back!

  • Steve Lane

A couple of weeks ago I took my 2009 Honda Odyssey in to get the rear main crank seal replaced. Mike Kearney and his staff did an amazing job. They were very professional and I highly recommend taking your vehicle to Douglas Square Auto Service.

  • Barrett Wilson

Honorable and trustworthy, this should be your local auto body shop. The guys here will treat you like family and won’t try to pull a fast one for your car. They’ve worked on my car several times, and have always given sound advice.

  • Lucie Dubnick

If you want excellent service and honesty, search no more. Ive been going to this location for over 20 years and have always been extremely satisfied. Everyone’s courteous and very professional. Love those guys …

  • Mikey D

Wr are new to the neighborhood and thought I would give these guys a try. Took my truck here for an oil change and electrical inspection and they did not disappoint. Even fixed a few minor things I noticed later for free!

  • Tracy de Kleine

Excellent service! Everyone is amazing to work with and they all deliver personal service that is by far extremely valued and appreciated. Was referred here by a friend and it is where I will take my car from now on!

  • Desmond Phillips

These guys are awesome. Took my truck in despite a fully booked schedule, and when the issue recurred, they towed my vehicle and fixed it the same day at no cost to me. It is great to have a mechanic you can trust!!

  • D Jones

The service is always great and friendly. The staff are always willing to take the time and explain what repairs or maintenance were completed. I have been going here for over 15 years and strongly recommend them.

  • Wil Rushmer

Two words about Mike and the ship he Captains here, helpful & fair. In my 26 years of driving and dealing with vehicle issues, this is the first time I've used those words. New customer for life, thanks Mike!

  • Omar Polyniak

I tried these guys because there were close to home and the reviews were great. I have had an amazing experience, start to finish. They are now fixing my wifes and both kids cars. I highly recommend them.

  • Brad Gooden

I've been coming here since I purchased my very first car. These guys go above and beyond. They are very trustworthy mechanics that do good work for a good price. This shop will always have my business.

  • Chad Stroich

The service, price and workmanship was excellent. I dropped my car off late the day before and they were able to have it ready the next day. Would recommend them any time. I will definitely be back!

  • Dave Senior

First time going to this garage based on reviews and previous experience at another Auto Select business. Went for a general service. Work was done on time, staff was friendly and thorough.

  • James Hennig

I always take my vehicle here for oil changes. The staff are friendly and always willing to answer all my questions. I never feel like they are trying to sell me services I don't need.

  • Shannon T

The people here are absolutely wonderful! They have been servicing all of the vehicles in my family since they opened and have been nothing but excellent throughout the years.

  • Simon Zak

I think this company is excellent and honest. The work seems to be high quality and I have definitely noticed the relatively affordable prices (work that is actually needed).

  • Andrew Burns

Simply the best shop in south Calgary. Always accommodating, honest and fair. These folks do great work for a fair price and never shock you. What a service shop should be.

  • Heather Stoley

Professional, friendly and knowledgeable. They always get me in as soon as possible (even last minute). Would recommend them to anyone for any maintenance or car concerns!

  • chris walker

I had my 1988 Chevy Silverado tow over to Douglas Square Auto to have some repairs done. Rob wanted to do an estimate before they got started due to the fact the truck

  • Carlos Macias

thei advise is fantastic, they always look for your benefit and not for the money. they have helped us multiple times in crisis moments with my vehicle 100% recommended

  • Chelsey Craig

Rob and the team here were so friendly and helpful on getting the starter fixed in my car. They got the diagnostic and repair done quick and at a good price.

  • M0

They were friendly, and helpful when discussing what needed to be done. Their rates were best when getting quotes and did a great job fixing my Honda pilot.

  • Keely Bays

The folks here are very knowledgeable, sincere and truly caring. I came here on an enthusiastic recommendation, and add my own to it. Thanks guys!

  • Kyle McIntyre

Very friendly business owner and staff. Mike takes care of his customers so you never have to worry, if anything goes wrong it always gets fixed

  • Morgan Caswell

We have been customers here since 2005 and never go anywhere else. Great service, fair prices, and they always go above and beyond for everyone.

  • J. Ben Owens

Honest. That it. That’s all anyone needs from their mechanic. Mike, Paul and Rob are all honest. I’ve been going to them for over 15 years.

  • Shawna S

Have been with them since the beginning. Mike, Rob and Paul are the best and I have recommended them to my whole family and many friends.

  • Julia Sheppard

I’ve had a few vehicles into Douglas Square Auto multiple times and I am always happy with the work they do & their professionalism.

  • Jordan Lee

The guys here are really good people. They're honest and take care when dealing with your vehicle. Book your car in now!

  • Jeff Horn

Top notch service from Mike & the gang! Will be my go to from now on for my whole family!! Thanks again Mike!!

  • Cynthia

Great shop . Will do what need to get done and will put a smile on your face at the end of your service .

  • Rick Cuzzetto

Excellent service by knowledgeable and friendly staff. I have been bringing my cars here for 15 years.

  • steve walkom

Small town feel and trustworthy quality staff. Have and will continue to recommend Mike and his staff.

  • Dave G

These people are awesome!!! They seem to work on everything at a reasonable price. Even my Porsche

  • Triona Valley

Very professional, courteous, friendly and honest. They go above and beyond. Highly recommend!

  • Brendan Nickles

Service is great and pricing is fair. The team is honest and will take care of you

  • John G

Always great service and honest advice. Wouldn't take my vehicle anywhere else.

  • Nathan Rose

It was my first time taking my old Volvo here and I will definitely be back

  • S C

The only.place I will take my vehicles, trustworthy and fairly priced.

  • Dorron Scherger

Always great and friendly knowledgeable service. Highly recommended.

  • Jason Pocherewny

Great place and people. Trustworthy and reliable. Highly recommend.

  • Kelly Yyc Tremblay

Great service and amazing staff from the front end to the back end!

  • Jeremy Fidelack

Excellent service at a completive rate. I'll be back again.

  • Aiden Pocherewny

Very helpful staff, have dealt with on numerous occasions.

  • Nupur Vikas Soni

don’t go here by google reviews. worst experience I had…

  • Jeff Newitt

The people were friendly, and was easy to cash out.

  • Alison

Quality work and always honest. Highly recommend!!

  • Goldie Zohar

Honest and great service! My car only goes there.

  • Foster Stewart

Always courteous and thorough. Reasonable prices.

  • Kyle Hoeght

Friendly service and the quote was very accurate.

  • Joe nicholson

Awesome service, will definitely return 5 stars

  • Eldon Oswald

Great local shop honest and great service

  • Lindsay Johnston

Honest business, so happy we found it.

  • Adam Czarnecki

Honest business with fair prices.

  • Kyle N

Great and knowledgeable staff!

  • Abid Saeed

Easy, reliable and friendly

  • Colin Nordick

Great people and experiance

  • Brett Trebb

Great service and prices!

  • Nancy Honeychurch

I trust these guys 100%.

  • Gary Jacobson

Great honest business.

  • A K

True Professionals!

  • Denisa Nedavaskova

Excellent service

  • Jacqueline Rade

I love y’all

  • Joshua Reid
  • Kaden Schroh

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