Careless with the patient. I rang on Monday 31st July to book an appointment for my friend and the receptionist confirmed it was booked for Thursday 3rd August at 11am. On the day of the appointment, my friend arrived there and there was nothing booked for her. I immediately rang the clinic, spoke to the receptionist, she remember of my call because of the symptoms I described to her but she informed that there was no appointment, that it was deleted. Hello? How can you delete a patient appointment without telling the patient? I asked her that and her answer was that it could happen and that the clinic was fully booked, they couldn't do anything about it, my friend would have to book another appointment for the following week. I found it very disrespectful and careless with the patient, they didn't care at all. The patient took the day off to attend this appointment as she needed it and they didn't care. No consideration that she was already there. The receptionist was rude in dealing with the situation and even told me to feel free to book somewhere else. Not professional at all. I have used the service before and never had a problem that is the reason I recommended it but after these I am very disappointed.

ES: La Doctora Svetlana fue extremadamente clara, explicándolo todo cuidadosamente para que todo estuviera claro. En mis tres años en Dublín, puedo decir que ella es la mejor GP que he visitado. Y volveré, desde luego. EN: Dr Svetlana was extremely clear, explaining everything carefully to make all crystal clear. In my 3 years living in Dublin I can say she is the best GP I have ever visited. And I will come back, for sure.

I’m a student in Blackhall and needed to see a g.p in Dublin 7. I rang the surgery in the morning and received an appointment for the same day. I found Dr. Svetlana to be very patient, thorough and pleasant to deal with and would recommend her to anyone, especially students who are far from home and need to see a g.p.

Great experience, the dr Svetlana Maev was very professional and the receptionist also. I had a good and gread service there, the dr was very attentive. I recommended her and the clinic.

Fantastic caring and rare profissional. So hard to find good doctors nowadays and Dr Svetlana really exceed the expectations.

Dr Svetlana has being our GP for the past 5 years and she's a brilliant professional. Highly recommended

I high recommend Dr Sventlana Maev. She is very kind, professional and also fast with the test results.

Dr Svetlana Maev was very professional and kind,also girl on reception.Would recommend to everyone.

The Doctor and the staff are amazing, so friendly and professional! ❤️ …

A very nice and professional doctor, explained everything well and in detail

Very friendly and competent GP. Girls at reception are very friendly also

I highly recommend her. She’s been my GP for over a year

She is a fantastic doctor. So caring for her patients

Extremely professional and genuinely committed.

Svetlana Maev,amazing doctor !

Extremely thorough

Best doctor!

Best doctor!