I must say… The BEST service I have ever received from a retail store. Mary went out of her way to make sure I get the shoe I want to purchase for my mother on Mother’s Day. Mary went to collect a pair of boots from another store on her day off so that it is delivered in time for Mother’s Day. unreal! THANK YOU MARY

I had a lovely experience shopping for shoes at Ecco St Ives. Mary at Ecco, assisted me from start to finish and was so helpful,, patient, experienced and kind. I'm very grateful for her assistance and look forward to seeing her again... with my next shoes! Thank you so much Mary.

Attended st Ives ecco store looking for a pair of comfortable walking shoes for Europe. The ecco team there were fantastic, extremely knowledgeable on their products. Mary's customer service was exceptional. Thank you ecco team st Ives for a truly great shopping experience.

Maria was absolutely amazing. She was helpful, gave expert advice & guidance which led us to purchase the absolute best shoes for my cousin with problem feet. Can't thank her enough.

Did not realise there was a shop at St Ives! Staff here are very attentive and got a great pair of hiking boots to take to New Zealand!