Untruthful and lying travel agency, booked a reservation couple years back before COVID-19 pandemic happened in 2020, and to cancel my reservations due to the airline cancelling all their flights, etc. Was stated by the owner/operator of the agency Tamer Ali, that we were able to receive a credit for 1 year or a refund but with a $400 dollar cancellation fee per ticket, as stated from airline and not the agency (ECO-TRAVEL) . (Opted out to get a refund minus the $400 per ticket) After all this, I proceeded to go through my insurance through my credit card company (for the $800 lost from the so called CANCELATION FEE from the airline), and they required a invoice from ECO TRAVEL. So I proceed and emailed the agency to ask for a invoice/receipt after multi-emails and waiting, Tamer final sent me the invoice. AT THE VERY BOTTOM OF THE INVOICE, IT STATED, CHANGE FEE OF $300 AND CANCELATION FEE OF $400 . Overall terrible experience with this travel agent and their office, will book my own flights myself from now on.

Very respectful individual. Mr. Tamer took all my preferences into consideration, before taking action. He helped me figure out the best solutions that would accommodate me and my families best interest. Overall, best service! I highly highly recommend this Travel Agency to anyone that wants to fly anytime soon or future. He also takes full precautions when it comes to his customers. He keeps quite a difference between him and his customers, with a shield between customer and himself. Hand sanitiser, in every corner, as well as he cleans the chair after a customer is done. He is fully aware of what needs to happen during this crisis. I had a really good experience while changing some tickets. He did the impossible! Thank you Mr. Tamer!!

In Feb 2022 I stopped in their location on 127th st and asked about getting my Air Canada tickets transferred to an Ecoupon was told to email their reservations email account. Never did get a response from my email on Feb 6th. Was also never informed that my Air Canada credits because there were not in an ecoupon form actually expired at the end of March 2022. So due to very poor customer service now I am out that money.

Had a great experience with Tamir at Eco Travel. We booked last minute in a red hot market and he was able to find something within our budget and dates that worked perfect for our family. This was the second time we used Eco Travel in the past few years, and both experiences were great. I would highly recommended anyone traveling abroad to at least inquire with the group before booking anywhere else. Thank u very much

There is a difference between knowing how to do something and doing it good. Eco Travel does really good. I always have an exceptional service, very responsive and professional. Mr. Tamer, asked me a lot of questions before he planned my honeymoon so he can figure out the best for me. The plan was detailed enough and I didn't have to think about anything during my trip. I highly recommend them!!

I am going to share my excellent experience with Eco-travel, I was in serious situation at airport and the time in Edmonton was too late, the brother TAMER, was online with me most of the time unlit we resolved the problem. By the way wasn’t our problem. He was so generous to give his time for his client.

Tamir was great! I had to book last minute time sensitive flight and his help was incredible. He was very knowledgeable and even though prices were crazy high he found something that worked in the budget and the best option. Thank you Tamir for bringing my family together! Cant thank you enough

I had a great experience booking with Eco-Travel for the first time. Tamer was amazing, he considered all my requests and was over my expectations with everything, booking times, price, route and stop over times. Will absolutely book with them again. Highly recommended Thank you

had a great experience booking with Eco-Travel for the first time. Tamer was amazing, he considered all my requests and was over my expectations with everything, booking times, price, route and stop over times. Will absolutely book with

He is responsible, respectful, cooperative, patient and understanding, and he guarantees that you will leave his office with full satisfaction and happiness regarding the prices and the route of the trip .

I went to Umrah with a group of 50 which was booked with eco travel and I was very impressed on how organized it was. I definitely recommend eco travel for all travel services

The staff here work extremely hard to find the best price and best route for you. Will definitely be coming back to purchase more tickets in the future. Thank you.

This place is amazing. Service is outstanding. Staff are very personable and friendly. I went to several agencies and nothing comes close!

It is a very good travel agency that provides travel, Umra and Haj service with very decent prices. I encourage everyone to visit.

Highly recommended! I was extremely satisfied with Mr.Tamer has proven to be very courteous and helpful, wonderful experience!

Very kind employees. Willing to help you by all means. Highly professional and knowledgeable. I am very happy with them

You will not find a better place with professional honest people. Tamer always finds a way to get you the help.

Mr. Ahmed is an amazing person... Professional and very friendly.. highly recommend to deal with this guy

Tamir is the man to see ,very knowledgeable and always get you the best deal for your travel needs.

They said they are going to call me back many times but they do not. I’m still waiting!!!!!!

Super professional and nice staff, excellent customer service and very reasonable prices

One of the most discerning travel agents in Edmonton, They are dealing by credibility.

The best service ever! This is my favourite travel agency by far! Highly recommended

Tamer he is the best I'm very happy with his service He gave me a great deal …

Nice and friendly staff providing exceptional services... Totally recommend!

Had a great experience purchasing my plane ticket here. Thank you.

I had a great experience with them. Tamer is really knowledgeable

There really helps with the best deals on flight

Excellent services and quick response, thanks

Excellent services and quick response, thanks

hajj visa apply very good Allah help you

The best travel Agency team in Edmonton

excellent service. Thank you very much

Great customer service Good hotels

Great service..highly recommended!

great service highly recommended

Very helpful and knowledgeable.

…

Tamer always takes care of me

Always nice and top service!

Good service, honest owner.

Very nice and kind staff!!

Good customer service

Very helpful agency

Very good service

The best …

Great company

Great …

Good