No staff at all. Took 1 hr to pay and was told could only pay with cash! Ridiculous. 1 teller who was so slow and busy updating her papers until I ask her to serve us. The rest apparently on a 1.5 hr lunch at 3 pm!! And then Edgars wonders why they struggling. Its you customer service and experience!!!

Two tellers available over weekends, so you stand in the queue for a long time. When viewing the perfume the lady was rather rude and would not assist. They also didn’t have a variety of perfume to select from. Staff are rude and not friendly or helpful.

Went in to Edgar's Greenstone today at about 12h30. There was two cashiers on duty, one went on a tea or a lunch break and the other could not help as a customer went to change something. After 30 minutes I left my items and went to shop at

I understand that Edgars is going through a crisis,but that does not mean that the staff should be rude and drag their feet to help. The lady that "helped" us at the customer service desk was quite annoyed because we disturbed her afternoon

System offline, have to pay cash, Edgars card doesn't work because system offline. Had to draw cash, then teller at Edgars doesn't have the change in register. Not to mention having an item of clothing I couldn't buy yet it was on display

Not a bad experience, but not a Great one, the Staff needs serious training on customer service, smile even if it's fake! The reason I go back to places is purely on how I get treated. Finish up with the job at hand and then talk to your

I gave two stars as I was there in the week and had a far more pleasant experience! I took pictures in the week from a few places thet I wanted to spend money on today. Amazing lady helped me on Wednesday took a picture or two of what I

I bought a golf shirt on 17 June 2023. Took it in on Monday 19 June 2023 for a bigger size. I was asked twice if the shirt was worn. Redundant question, if I required a bigger size how would the smaller one be worn???. Constance whom I

Can swipe my card to pay my account. But not allowed to buy on my account because they say I'm not the account holder, been using the same account for the last 8 years.... going to close this account already started buying somwhere...

So good to see the positive changes at Edgars stores. Hilda was extremely helpful and friendly. Maniki who is a, security guard did not think twice to offer me a basket and while George was away from the fitting rooms she assisted in

youd think that a organisation under financial pressure would at least make an effort to open their doors on time, poor service, why bother trying to rescue a company if you cant make a professional effort, no more Edcon for us

Edgars is now robbing its customers. Edgars is charging a service fees of R30 every month as if it's a bank. As long as you had an account with Edgars even on R0. 00 balance every month they charge you a service fee of R30

Absolutely no pride om this shop. From the employee at the door being rude to everyone. To the staff not wanting to assist with anything and only being on their phone. They used to be a respected now I would not recommend.

Horrible service staff always have an attitude with customers. No issues with management they very helpful and care about the customer needs but not ever going back. 3rd time having this experience not looking for a 4th.

I received horrible service on a Saturday. Hardly any tills open so lines were long and chaotic. The staff themselves were allowing people to skip in the queues and were so rude and unhelpful.

So Edgars has an ongoing special on their Knitwear and jackets. I pick up a jacket right under the banner/notice/advert that specifically notes the above, i.e 30% off Jackets and knitwear.

Superior customer service received from Greenstone Edgars Manager and Staff. Always ready to go the extra mile The Mobile Sales Team very well versed and well rounded with their product

No boy school shirts & not enough school clothing for boys. Yet 3 rows for girls.... There are more boys age 5 to 15 then girls. Please start getting your demographics correct

Very pleasant experience always. Friendly staff and Manger. Nomsa, was especially helpful when i needed assistance. And the salesman Wiseman. Im always greeted with smiles

Absolutely shocking service received at Edgars Greenstone Shopping Centre yesterday. I fully understand is the festive season. Under staffed and just plain bad manners!

The customer journey through to payment is shocking. Terribly slow service overall, no sense of urgency from the most of the staff. This needs to be addressed urgently

I am happy to say I enjoyed shopping at Edgar's, I haven't shopped there for quite awhile, due to there being no stock on the shelves, but will shopping there again

Poor customer service.The staff rarely know what to do. They do not even understand, what is being asked of them.If you can go to another Edgar's store,please do.

Not much to this store, but Edgars in general has become pretty generic and boring! I used to adore their cosmetic department and now you barely have choices!

Hire more cashier's who are will to work, friendly n experienced on using their card socket when we pay by card. Please add more clothes for new born babies

If only 0 star was an option! Useless staff and arrogant so called manager! Only 2 tellers working with a shop full of people! Everyone looks at you with

I would suggest that your staff need training, spent an hour looking for jeans and not a single staff members approached me to offer assistance.

Vastly improved store. Their specials are good and have a nice selection of clothes. Well for men atleast. Buy most of my clothing here now.

Sale...... Disappointing, the large size collection of the past has disappeared. Troubled stock management, we can't all be L or XL, sorry.

Not much variety to choose from. Never found sizes of what we needed at thus store. Edgar's is not what it used to be, disappointing.

The Focus of Edgars Management should now be on customer service yet 25 people in a row for 20 min while only 2 cashiers arworking on

Nice store, but shopping queues very slow & no dedicated returns counters. Info /reception area was totally abandoned

Pathetic service received. Went into the store to exchange shoes and received the most appalling service ever.

Gugu at the cosmetic till is an absolute waste of staff. Shocking how badly she treats customers.

Excellent service from Edgars Greenstone, very helpful staff, really willing to assist! Thank you

Staff is always keen to help, their fashion range is also to die for. No complaints thus far.

There's always queues here. There is only one place to pay and the cashiers are super slow.

Rude staff. 1 cashier. Not a good representation of a company that needs customers.

Not so cool service and quality have been sliding for a long time at all the stores.

Service slow and messy shop no organisation, absolute chaos