El Gringos Locos is a Mexican restaurant located at 122 Station St, Penrith NSW 2750, Australia. It has received 497 reviews with an average rating of 4.1 stars.
Monday | 5-9PM |
---|---|
Tuesday | 12-10PM |
Wednesday | 12-10PM |
Thursday | 12-9PM |
Friday | Closed |
Saturday | 5-9PM |
Sunday | 5-9PM |
The address of El Gringos Locos: 122 Station St, Penrith NSW 2750, Australia
El Gringos Locos has 4.1 stars from 497 reviews
Mexican restaurant
"EDIT"
"Let me start by acknowledging we arrived to a packed restaurant without a reservation, shortly after it had filled up with the post-Panthers crowd and were squeezed in immediately"
"I have to say that the customer service was at no fault for this review"
"Quick disclaimer: We arrived at 6pm (early in my mind for dinner service) and we needed to leave early so it meant we didn't get to experience the entire night"
"Craving Mexican food and myself and hubby decided to have dinner here"
EDIT.. Guess who came back? 2 years later I found myself at your doorstep once again. I'm so impressed with the change! 1st this I noticed was obviously the new menu. I could see you took a lot of the unessarary items that were previously on there. . I opted for the wings, a chicken Taco, I was going tonget the burritto again, the waitress recommended the enchilada, so I thought I'd give it a go. Wings came 1st and they were cooked so well, nice and crispy and Juicy, I had 2 of each of the flavours. The BBQ was my favourite, everything was amazing. Night and day in comparison to when I came 2 years ago. I wish I came back sooner. Host informed me of the changes the owner made. 10/10 guys. The decor when you walk in is very bright and happy, typical of a fun Mexican themed restaurant. It is not too busy for dinner time, though I believe that it is a new restaurant and it is Monday night, 4 tables including myself. Nice ambience in the place I was thrown off while ordering as was expecting traditional Mexican instead of Tex Mex. The menu is very large, 4 pages for food, entrees, mains ect.....2 pages for desserts and 6 I said 6 pages for drinks!!! The staff we nice and friendly enough, my waitress was very attentive, welcomed me with a bottle of cold water and a small bowl of flavoured popcorn. As I sit here I can help but feel that all this space it a waste for what is generally according to the menu, basically a take away shop. I cant imagine many people would come for tacos and burrittos to a restaurant and pay a premium when there are other cheaper and really good options. The food is going to have to be exceptional to warrant $25 for a burrito. At first glance, not too impressed, looks a little dry and boring. ive never had a toasted burritto before, unfortunately another cook that loves throwing away parsley. Chips are fresh thin cut it seems, has a very subtle favouring on it, not too bad. First bite, disappointing, no spiciness at all, that could be for the kids but I did opt for the spicy option requesting it be made as spicy as possible. Such a shame, I had high hopes but my $25 burritto is way overpriced for what it is. I really want to like it, its just really bland and boring lacking a lot of flavour. It should be bursting with fresh flavoursome goodness and its just not. Other places do a $15 burritto much superior to this. This place really could have a lot of potential if it were changed to a traditional Mexican restaurant which are scarce instead of a taco burritto and booze shop that are a dime a dozen right now. If I go to a Mexican restaurant I expect to see Pozole or Chiltomate even some tapas at the very least. They did have a seafood paella, that I was considering, though after the buritto quality, im glad I skipped it as it was substantially more expensive. I ate 1/4 of my burritto and left it at that. The staff were very apologetic asked if I would like to speak to the manager but I said its fine. For me 4/10 very unfortunate I really wanted this place to be great. Edit: I came back again tonight, I felt that I needed to give these guys another chance. I ordered a pork taco, and the chilli beef bowl. The taco was smaller than expected, like a slider taco, but it was quite nice the textures and flavours melded well together. My loaded fries, yes loaded fries. The waitress took my order wrong, but it was an easy mistake as we were talking about the beef chilli bowl and the loaded fries. So, the loaded fries, beautifully spiced beef but unfortunately hot saucy beef on top of thin cut fries after a few minutes turn to a beefy potato mush, not very appealing at all. I wish I could have eaten it. Unfortunately after a few bites while trying to navigate around all the potatos it just became a bowl of slop. Again, I really wanted to love this place. So much so I'm back the very next day. Unfortunately, what succeeded today over yesterday was over shadowed by tonight's service. I do wish you all the luck El Gringos Locos. Just some food for thought, I'd consider a complete overhaul of your menu.
Service
Dine in
Meal type
Dinner
Price per person
$40–60
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Tacos, Quesadilla, Spicy Chicken Wings
Let me start by acknowledging we arrived to a packed restaurant without a reservation, shortly after it had filled up with the post-Panthers crowd and were squeezed in immediately. The atmosphere is fantastic, owners have put alot of thought into the theming and small details of the dining room. Was just beautiful to sit in the outdoor dining area, and the Mexican musician serenading diners until about 8:30pm is such an authentic and fun touch. He’s great with kids and a lovely singer. Servers were prompt to respond to table lights indicating a need for service, producing drinks and meeting needs very promptly with a smile. The kitchen struggled to cope with the dinner rush. The meals took over an hour, our entrees must have gone astray but were fast to arrive when we nudged a worker (after 45 minutes), and we saw other diners leaving without meals, choosing to cancel dessert because of the length of time to be served. We chose to skip dessert for the same reason despite a delicious looking dessert menu. In the end the wait was worth it, and the reason the restaurant still gets 4 stars despite the wait is because the food was delicious. The dip trio, buffalo wings, kids tacos and our adult meals were sooo good. My very picky kids demolished the dip trio (admittedly we were super hungry by the time it came) and I highly recommend it. Will definitely return but maybe on a less busy night next time.
Service
Dine in
Meal type
Dinner
Price per person
$20–40
Food: 5
Service: 3
Atmosphere: 5
Recommended dishes
Chicken & Seafood Paella, Pulled Pork Taco, Corn Chips, Spicy Chicken Wings, Chorizo Cheese Dip
Parking space
Plenty of parking
Parking options
Free parking lot, Free street parking
Parking
Easy street and lot parking available in the Kmart complex.
Kid-friendliness
Affordable and simple kids menu that avoids nuggets while still offering familiar choices. Menu mentions a kids activity pack but this was not provided.
I have to say that the customer service was at no fault for this review. The lady that greeted us at the front and the gentleman that took out order were very nice and super approachable. They gave a very warm welcome to the restaurant and even a very friendly goodbye. My 2 stars are only here because of them. The restaurant was also very aesthetic, definitely pleasing to the eye. It really gave me happy vibes. However in terms of the food that we ordered - I can't say it was horrible, but it wasn't fantastic either. The presentation of the food was really nice, however it did not taste as good as it looked. For Entree we ordered the Mexi Prawns; which was actually the only thing I genuinely enjoyed. I liked the mix of buffalo sauce and the ranch dip - however, still wouldn't say it was fantastic. For mains we got the beef tacos, prawn tacos and the beef nachos. With the prawn taco's, it tasted very plain. Definitely felt like I could have bought frozen crumbed prawns from Aldi, and assembled this myself - and it probably would've had more flavour. The beef in the taco's and nacho's had a similar texture to canned tuna, and didn't feel meaty at all. I love Mexican food, and this did not taste authentic. Not sure if they've adjusted the flavour to fit a certain demographic, but the beef was too sweet to taste like beef? I don't even know how to explain this. I also ordered a Lychee mocktail - the first sip i took was a bit shocking because it tasted like i just slurped a whole lot of syrup that didn't even taste like lychee. I literally added water into this drink to make it somewhat enjoyable. In total, including the 10% surcharge for Sundays, we paid $118 - which was still quite a steep price to feel unsatisfied at the end of our experience. My boyfriend and I joked about how GYG or Mad Mex would've hit the spot better, for a much better price too.
Service
Dine in
Meal type
Dinner
Price per person
$40–60
Quick disclaimer: We arrived at 6pm (early in my mind for dinner service) and we needed to leave early so it meant we didn't get to experience the entire night. Firstly, the service from the team was faultless, the entire team were aware of everything happening in the venue and very attentive to our needs or perceived requirements. There is a system to order and pay online whilst you are dinning in the venue however they have a cool system where you use a light up bottle to get the team's attention (great for a serious introvert like myself). The food is fine, if anything it was potentially lacking some of the authenticity of a mexican restaurant so I am not entirely sure where the venue is positioned in terms of its offering but there is certainly nothing wrong with the food. We arrived at 6pm, ordered by 6:10pm and the food was at our table 20 minutes later - I feel like this could be slightly longer than expected but I am no expert with all things food so I am happy to be corrected. The experience and venue - probably the strongest selling point behind the effectiveness of the team. The decor is great, the experience is great and the venue looks amazing - really well done team! Again, we did arrive and leave early so we missed the band but we did see them starting up as we were leaving (no points lost here, love the idea - we just couldn't hang around on this occasion). One thing I did find a little strange. . . no dessert options other than cocktails unless I missed them. Granted, I don't need dessert but I would have thought it would be a simple add on for kids dinning out. Regardless, great team, great venue, good food!
Craving Mexican food and myself and hubby decided to have dinner here. Customer Service - was slow could have been more attentive. Food was MEH!! didn't hit the spot to be honest, ordered the; Mozzarella Sticks - reasonable serving, quite tasty. Chipotle BBQ Chicken Wings - bland bland bland. Nachos - Barbacoa (mex shredded beef) - can feed 2 people easily somewhat edible. Chicken & Seafood Paella - This had to be the worst thing I have ever come across to be honest I have no idea what was happening with this "dish" I honestly wouldn't even have called it a Paella it was just a complete mess such a small serving, for $40 *shakes head* not worth it at all. The restaurant was not busy at all, we waited over 30 mins for the food to arrive, an extra 10 mins trying to get a waitress to come over we actually thought about waving the bottle around to get them to notice us. Waitress then advised that all entree's ordered the same time as the mains all come out at the same time which I found weird. Our food came out and the Mozzarella Sticks were enjoyable enough but you can't really go wrong with deep fried sticks, the wings were ok, wished they had more flavour. The worst thing had to be the Paella omg never again. Talk about a dog's breakfast it legit tasted like microwavable fried rice with Doritos Salsa Dip dumped on top, stone cold seafood and chicken. If you want a watered down westernised version of Mexican style food then yes come on down but for those of you who want traditional Mexican food you won't find it here at all.
Meal type
Dinner
Price per person
$100–120
Where to start… I have never had an experience like last night … There is actually too much to write in one post but I’m actually still shocked at the service at EL GRINGOS Last night me and my girlfriends went out for dinner arrived at 6:30 firstly took more then 5 mins to get noticed at the counter .. Then we sat down both waiters that serviced as had no training at all which isn’t their fault but didn’t even know what drinks we wanted we had to spell it out for them and help tell them what category they are under etc Then!! THEN we ordered our entrees at 7:00pm for them not to be at our table until 8:15pm !!! by this point we had asked and complained I think 2 times when they arrived only 1 out of 3 entreees came out we asked again yep yep few more minutes …. 20 mins later after we asked yet again they finally came out at this point we couldn’t actually believe it we were ready to walk out … We also ordered our main meals way before this as we thought oh maybe we will since there’s a wait not thinking it would be 1.5 hours later…. I should mention 3 other families and tables walked out before we did Lastly we finally complained again for us to be told that our mains were not even ready or prepared yet yet previously that they will be up in a few moments That was it we canceled our order and left The excuse was They had “new “ kitchen staff which “let them down” tonight …. I will never be back
Service
Dine in
Meal type
Dinner
Food: 1
Service: 1
Atmosphere: 1
The entertainment was great and when we eventually got our food the food was pretty good. The main letdown was the service. We waited over an hour for our food and there were a few wrong dishes brought out. When no one claimed the dishes we were met with eyerolls from the female server which was a bit disappointing. We werent rude to the staff either as all of us work in customer service so we get it. We did have a rather big table so we were understanding to an extent of some delay but it began to get pretty ridiculous, especially since i did book in advanced. We started putting orders in at around 7:30 and our mains didnt come out until 9:15. The restaurant did not look overly busy so im not sure if lack of staff were to blame or not. The young male server that wore a blazer was fantastic and did the best he could. He always had a smile and verbally confirmed our orders. Even when i confirming the bill he was very patient. I hope he is appreciated by management as he is a great worker. I think this restaurant would be good for a small group or a couple but i wouldnt recommend having a large group.
Service
Dine in
Meal type
Dinner
Price per person
$40–60
Food: 4
Service: 2
Atmosphere: 3
My friend and I had a not so great experience. I ordered the trio tacos and one of which was meant to be a ""grilled" prawn and unfortunately arrived as deep fried prawn. I mentioned it to the wait staff who advised their menu had been printed incorrectly, (okay, fine) however this being a response with NO solution to a paying customer. In addition, No alternative taco or different menu item was provided at the time. Wait staff should have advised me at the time of my ordering that the grilled prawn is not grilled but deep fried. And they should ALSO explain to the customer the difference between ordering three tacos and ordering a TRIO tacos because they are priced differently, to which we only found out upon payment. It was NOT written on the menu itself nor by wait staff at the time of ordering. To end the experience, At the time of payment, the additional cost for these tacos was brought up to our surprise, NO discount or reparation was offered, just a "sorry about that and have a good day" Needless to say, it was a highly disappointing experience and poor customer service.
Meal type
Dinner
Price per person
$40–60
Food: 1
Service: 1
Atmosphere: 1
Went in on a Thursday night for dinner. Medium sized place with seating inside and an enclosed outside area. The wait staff were very friendly and got us settled in no time. The place colourfully decorated and warm and inviting. We ordered jalapeno poppers and the loco changa for starters and for the main we got the pork tacos and beef nachos. All the food was excellent and flavored well. The poppers had some great heat to it and the changa was really good, I definitely recommend getting it! I read that this place gets crowded during game nights (footy stadium is right next door). And there might be music and other entertainment on weekends, so if you prefer that definitely visit on weekends.
Service
Dine in
Meal type
Dinner
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
Jalepeño Poppers, Jalapeno Poppers
Vegetarian options
Vegetarian options of many of the dishes were available.
Parking space
Plenty of parking
Parking options
Free parking lot, Free street parking
Parking
Park in the Nepean Village area, there's plenty of parking there.
Long story short: very tasty, super accommodating and will go back despite my allergies Short story long: we visited after a round of an Escape Room, so we decided to give this place a go since it's new and why not. They accommodated my allergies, the staff was a god send, really appreciate how they worked so well with it. Def so appreciative of it, thank you guys again. So we had some tacos (manage to have a tiny bit of the fish taco and it's tasty), nachos (loved it, pity they ran out of the protein without tomato but still so good but others enjoyed the nachos), corn (soooooo good), chicken tacos (friend loves it) and a few other things. The dip trio was tasty and the other one, creamy corn dip was best, I really enjoyed that. We also had a few alcoholic drinks (Dead Sakura is def worth having) and the flavoured fruit soft drinks were def worth checking out. Watermelon and Mandarin are top choices for me. I give it a four for now, despite being so amazing, cause I want an excuse to go back and find out how everyone else feels about the rest of the menu. Also, some more cocktails cause so many sound good If in Nepean, go check out!
Had my birthday dinner here last night, Absolutely amazing, the staff where so great, I think it is the manager or owner, she is lovely, she will do her best to have everyone pleased and catered for. I got my birthday sombrero, to take home, love it. I also got the 1.6litre cocktail, it was delicious. Thank u ElGringo Loco, I really appreciate the effort everyone went to. We had 13 people plus a baby, so we where a large group that the staff handle exceptionally. Would definitely recommend this place, for any occasion..
Service
Dine in
Meal type
Dinner
Price per person
$40–60
Food: 5
Service: 5
Atmosphere: 5
Vegetarian options
There are vegetarian options here, a great Mexican selection for those who don't want meat.
Parking
It is the same parking lot as nepean village, but it's set in one of the corners, right on an entry, plenty of parking here and on the street.
Kid-friendliness
There is also a kids menu for children under under 10.
Wheelchair accessibility
All flat ground, disable parking right out side.
First thing that grabbed our attention was the service. Hostess was on point. Happy and polite greeting that is rare to find in an Australian restaurant. We ordered drinks and multiple starters. She checked on us several times before food was even cooked. Food was cooked fast and very tasty. Definitely above standard. Hostess checked again that we were happy with our food and took order for more starters and main. Additional starters arrived and a few minutes later another check to make sure everything was good and when would we like main. Main was served, a few minutes later a check to see that we were happy. Food was all good. All of it. Restaurant nice and clean. The kind of place you would still eat at again even if the service was Australian standard we had no complaints. So definitely recommend, bring money for tips if the service you get is anything like what we received. Will be eating here again.
Food: 4
Service: 5
Atmosphere: 4
It's was our first time coming here and based off our night we will be back all the time! Staff were amazing. The atmosphere of the restaurant is bright and it is stunning inside, lights everywhere and colours. Bathrooms clean. The food came out shortly after we ordered and it was amazing. Every cocktail I tried was delicious and unique, I've never seen anything like them. The pinacolada and Sangria were the bomb! I would come back just for those! Service was fast and our waitress checked in alot to make sure we were happy - we were. The Mexican singer really made the night, he sang a song for our table and I had so much fun. The man who took our payment was the best (beard and hair in pony tail.) He made sure everything on our table was correct and asked how our food was ect, really making sure we had a good time. Highly reccomend this little restaurant! I will be coming back all the time.
Food: 5
Service: 5
Atmosphere: 5
Not toddler friendly. They recommend something for my daughter then charge you for it like one plain churro cost me $6.50 and a bowl of rice for $6. I wasn’t expecting it for free but I wish you’d consider that it’s for a toddler who would only eat a small amount and still learning to eat and therefore you should charge a minimum not half price for one plain churro and a full price for the rice. The rice wasn’t even that soft with hard chunky bits of rice. It was our first time to eat out in weeks and that bill just ruined my night as I felt like your staff took advantage. Some might say the price is not much but to me being a single parent is.
Service
Dine in
Meal type
Dinner
Price per person
$20–40
Kid-friendliness
Make something less of a price for a baby under 2 and not charge a parent full adult price
We were a table of 15 (including children) and were told we couldn't order from the tap and go because the system was down. At the same time, we watched other tables order through the same system. The service was soul crushingly slow. As one person's meal came out we all launched at it and shared it, unsure of when the next meal would arrive. We aren't that close. The chaos of the staff not knowing who ordered what or what went where, and the hanger that grew and grew across the HOUR AND A HALF we waited for our food is.... Unforgettable. Just don't. Food isn't worth the wait anyway.
Price per person
$60–80
Food: 2
Service: 1
Atmosphere: 2
Recommended dishes
Tacos, Mozzarella Sticks, Quesadilla, Salad, Burritos, House Made Churros 13, Pulled Pork Taco, Corn and Prawn, Corn Chips
First time going here, Walked in the decor was amazing, staff very friendly and helpful all night! They sat us down served with cold water and popcorn. Service was very quick got our entrees very quickly and our mains not long after. Ordered a couple cocktails and they were beautiful awesome cocktails! I ordered Krasky cheese dip, it was so amazing tasted so good definitely recommend! Nachos were beautiful and big! Partner ordered chicken wings and quesadilla and loved it! Over all food and drinks were amazing, staff very helpful. Only downside was the price was a little expensive, although we did go on a public holiday… at the end when looking at Receipt noticed all meals cost a bit more than on the menu and we had to pay a $10 get on top of that… But for the taste and experience Will definitely be going back!
Our first time trying this place out tonight with an interstate guest and God the food is AWFUL. Bland as hell, not presented nicely, tasted like it was prepared by teenagers… Not in any way real Mexican food and if I’m honest the food at Mad Mex is better than here so that should say something. The colourful restaurant was the only good thing, but you don’t come just for the scenery!! The staff were really lethargic - we had to ask for cutlery and napkins and they somehow forgot my meal until I asked for it. None of them seemed happy to be there to be honest. A really big disappointment because I was really looking forward to it but with the poor service and the horrible food we sadly won’t be back. Try harder Gringos.
Food: 1
Service: 1
Atmosphere: 3
What can I say? I just love this place. We often come here. At least once a month colourful atmosphere kid friendly. I love the outdoor area. Reece Pam and , the team are exceptional with their service, their was some new staff on last night,Thank you for your promptness always checking in. I always order the enchiladas meal is so filling. If anybody is hesitant to come with the kids, it is a perfect place for kids to have an introduction to Mexican .start off your your Mexican experience with a range of cocktails to choose from finish off with some churros.
Service
Dine in
Meal type
Dinner
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Mozzarella Sticks, House Made Churros 13
Absolutely fantastic. While not traditional Mexican food more western Mexican everything we ordered was HOT FRESH TASTY AND WORTH IT. The atmosphere with the live mariachi was fantastic. Staff were super friendly and always there never making us wait. All up with 4 meals drinks each and dessert shared our bill was just over 200. Totally worth it.
Service
Dine in
Meal type
Dinner
Price per person
$40–60
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Burritos, Chilli Con, House Made Churros 13, Pulled Pork Taco, Corn Chips
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
Ample parking withing the Nepean square area
Our favourite Mexican Place before last Wednesday’s visit. The serving’s changed: 1. Jalapeño Poppers were 10/10 and now they’re 3/10 because they used to serve 6pcs of good size jalapeños and now they are cut in half, filled with some cheese (used to be salsa) 2. Buffalo wings were ridiculous. Very small, there’s not much meat, similar size of a quail or chick and tasted like it was fried many times. I know Wednesday is a $1/wing night but at least serve a decent size not just like in the photo We did not bother ordering mains as we were like a cat on a hot tin roof!
Service
Dine in
Meal type
Dinner
Price per person
$40–60
Food: 1
Service: 2
Atmosphere: 3
First time visiting. Fantastic decor & great atmosphere. Only thing missing was salsa dancing! Food was slightly overpriced. We ordered the mozzarella sticks which were nice and brought out quickly, nachos which were a pleasantly huge serving, & one of each of the chicken / prawn / Beef tacos. I ordered 2 margaritas, I’d recommend a small garnish to differentiate each flavour and make it just that little bit fancier. Loved the range of house margarita flavours! Will be coming back for birthday drinks during a happy hour. We were served by Renrick who was so attentive, had exceptional customer service skills and truly tipped the scales to making the night an overall positive experience!
Excellent customer services, including the best authentic Mexican food. Their food was so delicious that my family and I, we are planning to come back for every Mexican food night. Also they have a real Mariachi by the name of Diego, with great music and Mexican vibes. I highly recommend the food and Mariachi experience.
Service
Dine in
Meal type
Dinner
Price per person
$100–120
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Single Taco, Carnitas, Burritos, Pulled Pork Taco
Kid-friendliness
My 18 month son loved this place, he was watching the mariachi playing his guitar and loving the music.
Do not expect authentic Mexican. The place has beautiful decor and great customer service but when it comes to food it’s greatly disappointing a complete let down. We ordered Chicken nachos, Chicken enchiladas and Chicken tacos, the pulled chicken filling was too sweet and tasted like bolognese sauce and tortillas were way too thick. We had to drench the mains with Tabasco sauce on the table to gulp it. Each mains costed like $25 and drinks were $12. Only positive things about this place is excellent ambience and great customer service, it’s one time visit restaurant.
Service
Dine in
Meal type
Brunch
Price per person
$80–100
First time coming here and was not disappointed!! The staff probably thought I was crazy because I was so amazed by everything. When we were seated we were given a little bowl of popcorn to enjoy while browsing the menu. When you are ready to order you switch a little lamp on and the staff come over and take your order. The servings were so generous and delicious (only took a photo of the chips and dip because I couldnt wait to tuck into the mains) and the price was well worth it. The decor was bright, colourful and inviting. I can't wait to come back again!!
Service
Dine in
Meal type
Lunch
Price per person
$40–60
My daughters 13th birthday is a very special occasion. She chose this restaurant for her birthday dinner. She actually didn't get dinner. After 2.5 hours of waiting we actually got up and left. The manager abusively tried to tell us to pay for our cans of Coke and one kids meal we received in this time. The wife calmly told him to eff himself and we left. A special occasion ruined and zero effs given by the restaurant. One of their staff quit also as we saw her out the front and she said she was sick of being abused by this manager. Do yourself a favour and eat somewhere else.
Food: 1
Service: 1
Atmosphere: 1
My partner and I went there for dinner this Saturday and the vibe was absolutely amazing thanks to the staff & Diego :) The food & beverage options did not disappoint, I would definitely recommend visiting this restaurant for a date night / birthday or any celebrations. Thank you for such a nice night .
Service
Dine in
Meal type
Dinner
Price per person
$60–80
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Mozzarella Sticks, Quesadilla, Spicy Chicken Wings
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
Easy free parking available
Service is amazing, food- far from it.. I do not recommend eating here, if you're after "authentic mexican". The food is bland and definitely not authentic. Would not call it Mexican We had the guacamole (which was just avocado, had to add lemon and salt myself) and mozzarella sticks for entree, they were boring but we were hungry, so they were eaten Had the pulled beef enchilada, pulled pork nachos and caesar salad for mains, portion size is decent but flavour and texture I agreed to pay for the 2 entrees and drinks but not for the mains as they were not eaten and they were understanding
Service: 5
I would like to pass on our thanks for a great lunch on the weekend. Your wait staff were prompt, kind, and patient. Food was delicious and portions generous (we took a couple of tacos home with us- excellent late supper as no-one needed dinner!) Well done, and thank you,
Service
Dine in
Meal type
Lunch
Price per person
$40–60
Food: 4
Service: 4
Atmosphere: 4
Recommended dishes
Salad, Pulled Pork Taco, Spicy Chicken Wings, Jalapeno Poppers
Parking space
Plenty of parking
Parking options
Free parking lot, Free street parking
We celebrated our sons 18th Birthday with family at El Gringos. We had an amazing night. The food quality is fantastic and full of flavour. Great value as well. Our son requires gluten free meals and when we asked at the time of booking the restaurant asked if this was due to allergy or by choice. It’s so amazing that they understood. The staff working that night were so friendly and no matter what question we asked they were more than happy to answer. We will be back soon. This is a local restaurant that you must visit
Service
Dine in
Meal type
Dinner
Started off with a phone call with Reece in checking table availability - was greeted with the most welcoming attitude. Had $1 Wednesdays wings (BWSTST WINGS BEST IVE EVER HAD) Followed by a main , enchiladas - yummmmm. Overall amazing experience, just a tad expensive But what isn't nowadays :)
Service
Dine in
Meal type
Dinner
Price per person
$40–60
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Quesadilla, Salad, Spicy Chicken Wings
Parking space
Plenty of parking
Parking options
Free parking lot
Ordered: chorizo dip, jalapeno poppers, quesadillas, and enchiladas. Jalapeño Poppers = 5/10. Stock standard just frozen dry fries stuff. Chrorizo Dip = 2/10. Same cheese generic cheese sauce, Cheap Chorizo sausage. VERY bland. Quesadilla = 4/10. Basic nothing special. Meat was ok but nothing special. Enchiladas = 4/10 again basic nothing special. It honestly feels like the people that made the food don’t like seasoning. Even the sauces available are lol all from Woolworths. Service was awesome though!
Food: 1
Service: 5
Atmosphere: 3
We ordered so much food thinking the portion would be like the other Mexican restaurants we've been to but boy did we end up with 3 large take away containers. Food was great, the service was amazing, very friendly staff and they even came out to sing happy birthday to my son with his cake. The restaurant itself had a really nice decor. We sat outdoors and it felt like we were in little Mexico. Only negative from me is, the food wasn't as spicy as I thought it would be but they do have spicy sauces on the table. I would definitely go back again.
Went in for lunch today and was there for about 2.5hrs. Service was very slow but the staff were very kind and apologetic. We enjoyed our entrees, mains were OK but the desserts is where it's at. We had two desserts and they were amazing. I would come back just for the desserts alone. Churros were so nice and who knew ice cream nachos could be so delicious.
Service
Dine in
Meal type
Lunch
Food: 3
Service: 3
Atmosphere: 4
Recommended dishes
Mozzarella Sticks, House Made Churros 13, Ice-Cream Nachos
What a nice restaurant! Went there for the first time last night and we received amazing service. Lovely atmosphere too. The Manager was very friendly and the food was amazing! The spicy bbq chicken wings was soo good and I enjoyed the pulled beef taco. We also had jalapeno poppers. $5 beers on a Friday. Will definitely go back.
Service
Dine in
Meal type
Dinner
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Pulled Pork Taco, Spicy Chicken Wings, Jalapeno Poppers
Tuesday night, 4 tables in the restaurant, i'd probably say around 20 customers altogether. My partners nachos took 1h to arrive, and when it did it had curdled sour cream. Not happy my partner asked for a side of sour cream which when brought to the table was also curdled. I have been waiting for 6 tacos for about 1h15min now... Terrible service, terrible food. I am surprised this place is still open. Won't be coming back.
Meal type
Dinner
Price per person
$20–40
Food: 2
Service: 1
Atmosphere: 2
We arrived to our 8:30 booking with the restaurant being completely and absolutely swamped. We were made aware of delays in the kitchen on arrival and still chose to sit and eat. And while it was certainly delayed. The staff and service were as a good as ever, and as prompt as possible when the place was as packed as it was. 10/10 - we will be returning.
Service
Dine in
Meal type
Dinner
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Mozzarella Sticks, Quesadilla, Jalepeño Poppers
We came in for an early dinner on Saturday with my adult children and grand kids. The staff were so friendly and very help and well informed with their menu. Really fun atmosphere. Food was great and size of the meals are fantastic. We look forward to our next visit! Keep your eye out for the spice trolley to spice it up a little more!
Meal type
Dinner
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Mozzarella Sticks, Burritos, Caramel Apple Nachos, Chorizo Cheese Dip
Food fresh and full of flavour! Great variety of food! Great place to socialise service great! Needs salsa dancing to complete the Experience!
Service
Dine in
Meal type
Dinner
Price per person
$80–100
Vegetarian options
Plenty
Dietary restrictions
Vast
Parking
Plenty
Kid-friendliness
Good, need kids drawing or something for kids to do but they love the food so plenty of the distraction.
Wheelchair accessibility
Easy access
Went there Saturday night for dinner as a group. We waited 2 hours for the main meal. We watched other groups come, order and then leave before half of us (9) got our food. One of us they completely forgot the order. The only service that was good was then bringing out drinks for my mate. The food was ok but it took forever....Had eaten here before with no problems.
Service
Dine in
Meal type
Dinner
Food: 2
Service: 1
Atmosphere: 3
The whole table had their food and I still had to wait 15min for mine, didn’t get it till I asked where my fish was. It’s so rude to give a whole table food bar one person so they sit there watching everyone else eat. Maybe if it’s was a few minutes behind I’d understand but 15min is just poor service. Also the prawns are more batter than prawn, and that’s what I had to wait so long for. Fried batter tacos.
Food: 2
Service: 3
Atmosphere: 4
Quite disappointed coming out tonight to dine with friends and going to a restaurant who seems understaff so our waiter was in a rush and missed a few dishes. Once their food came out the others has already finished eating. Food serving wasn’t great nor consistent. I don’t think I’ll dine here again after this experience.
Service
Dine in
Meal type
Dinner
Price per person
$40–60
Food: 1
Service: 1
Atmosphere: 1
What a great place to dine on a Friday night. The food was tasty and cooked to perfection that along with great service makes this a must visit. Any problems that occurred were quickly rectified by the staff and allowed for a smooth dining experience. The cocktails are a highlight especially the mango one with habanero extract which provides it with a little kick. The burger tacos are also a different take on things but are incredibly addictive.
Good choices for meat lovers, nice and authentic Mexican food. Good spread of hot sauces to spice it up as per your taste. Nice aura and decor without too many noises, helps to have conversations while you eat. Service is prompt and staff is great!!
Service
Dine in
Meal type
Dinner
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Quesadilla, Burritos, Pulled Pork Taco
Amazing food and drinks….the 1.6l margaritas are grrrreaattttt!!! The trio dip was huge with soo much corn chips we could not even finish……..on the whole great experienc.
Service
Dine in
Meal type
Dinner
Price per person
$80–100
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Quesadilla
Parking space
Plenty of parking
Parking options
Free parking lot, Free street parking
Good Mexican food, serving all the classics. The serving sizes are generous and the atmosphere is pretty relaxed. There was even a mariachi duo playing traditional songs, which was pretty cool. Great for a catch up with friends with a respectable beer and cocktail selection. Tequila fans will be happy to know the list is one of the better ones in the area. I'll be back again for sure!
Service
Dine in
Meal type
Dinner
This restaurant has such a colourful fun atmosphere. The service is very friendly and fast. There is a light on the table to let staff know when you are ready to order which is just the best idea. The food came out quickly and was so good as were the cocktails that tasted just as good as their presentation. Definitely my new favourite place to eat out.
Service
Dine in
Meal type
Dinner
Price per person
$80–100
Really friendly service! Our waiter was Tim and was so lovely and accomodating! The food and cocktails are great and so affordable! The kids meal comes with an activity pack which is really cool and the best thing is they have these lights you put on when you’re ready to order so you aren’t spending time trying to wave someone down when your ready!
Service
Dine in
Meal type
Lunch
Price per person
$1–20
Whilst the food was decent. It took more than 40 minutes to get an entree, only to have to send it back. It took a further 30 minutes for all of us to get our mains. Whilst there was live entertainment, the guy didn’t have a mic. Overall the experience was weird, vibes were off and it just seemed like the issues was business as usual. Will not return.
Food: 4
Service: 2
Atmosphere: 1
Food is ok no better than old El pasta, service was fine but fairly inattentive, there is so atmosphere unless awkwardness counts, the musician walking around isn't very good and makes you feel uncomfortable, this feels like a cheap 90s stereotype of what mexican food is.
Service
Dine in
Meal type
Dinner
Price per person
$20–40
Food: 3
Service: 2
Atmosphere: 1
Wonderful experience, food was amazing, ordered nearly one of everything and no complaints at all, the cocktails were to die for, very fresh and delicious the desert nachos were unbelievable! The atmosphere was perfect, singer made the night special and the kids had fun. We all had a wonderful night for a birthday dinner.
Service
Dine in
Meal type
Dinner
Price per person
$40–60
An unexpected delight! We decided to drop into El Gringos for lunch to see if it was any good. Food, service and price we all very good. * $1 wings were fantastic *$15 nacho lunch special was also fantastic. *Guacamole and chips @ $10 were well worth it. This place has loads of potential to become a very busy spot to have a drink or feed. We will definitely be back to try their tacos.
Had dinner at El Gringos and I can tell you the Nachos are really delicious and the serving is generous. We were in a hurry and the waitress ensured our meals were done quickly. Great service. Thank you
Service
Dine in
Meal type
Dinner
Food: 5
Service: 5
Atmosphere: 5
Parking space
Plenty of parking
Parking options
Free parking lot
We arrived here (two of us) at 7pm to a practically empty restaurant, we ordered 8 wings which was the deal of the day. Our meal took 50 minutes to arrive, aswell as a 20 minute wait for the complimentary drinks we were offered. The service and waitresses were extremely slow.
Service
Dine in
Meal type
Dinner
Food: 3
Service: 1
Atmosphere: 2
Coolest idea to have a cute little lamp to let the waiter know that we were ready to order or to ask for anything! Staff were so friendly! Had a few laughs with them and very complaint with our food order! Also taste as hell food. The place was very colourful and very eye capturing witch response very well with the food
Food: 5
Service: 5
Atmosphere: 5
Slow is an understatement! Staff might as well be mute, either don't talk or speak so quiet that you can't hear them. Half the meals came out after an hour and a half, 15 mins later the rest of our table were still waiting. Terrible service.
Service
Dine in
Meal type
Dinner
Price per person
$20–40
Food: 1
Service: 1
Atmosphere: 1
Went out for a family birthday on Saturday night arrived at 6:30 Got one starter 1.5hours later got the second one an hour after didn’t get our mains still after 9pm Slow was an understatement didn’t tell us at the door about the wait times
Service
Dine in
Meal type
Dinner
Price per person
$80–100
Food: 1
Service: 1
Atmosphere: 1
Fantastic food & atmosphere. I forgot to take pictures of our entrees prior to us eating half of them but the food was fantastic as well as the service. Will definitely be back.
Service
Dine in
Meal type
Lunch
Price per person
$20–40
Food: 5
Service: 5
Recommended dishes
Mozzarella Sticks, Pulled Pork Taco, Jalepeño Poppers
Love the food, the service and the singing Best atmosphere ever
Service
Dine in
Meal type
Dinner
Price per person
$60–80
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Quesadilla, Pulled Pork Taco
Vegetarian options
Lots to pick from
Dietary restrictions
We are gluten free and had lots of options
Awesome food, great service, highly recommended.
Service
Dine in
Meal type
Dinner
Price per person
$40–60
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Chicken & Seafood Paella
Parking space
Plenty of parking
Parking options
Free parking lot
Wheelchair accessibility
Ramp available
Service was great, the place was cool and well fitted out but unfortunately that’s where it ends. The food was ok but just no love. The tacos just had chopped lettuce and tomato on them, no salsa, no seasoning on anything. Chips were good but they really need to ramp up the flavours. So bland.
Food: 2
Service: 5
Atmosphere: 4
I absolutely love this place but it needs more (I come weekly haha). I was talking to a group a of ladies who live close by but it was only their first time, they loved it, but we spoke about how fun salsa dancing would be!! It needs to be more lively on weekends to give something fun for Penrith to do instead of needing to go to the city for it.
Had a lovely evening here celebrating a. Birthday.. really good service with Reece and good food… a nice place to visit with the family
Service
Dine in
Meal type
Dinner
Price per person
$80–100
Food: 5
Service: 5
Atmosphere: 4
Parking space
Plenty of parking
Parking options
Free parking lot
We dined here last night and it was great. We often eat here and the staff are super friendly and the food is amazing Last night we had amazing service from all staff and Emma (I think she was the manager) was super amazing and went above and beyond to make our night awesome. Keep up the good work team El Gringos
Meal type
Dinner
Awesome feel as soon as you walk in! There are cute little bottles with lights on the table- as soon as you'd like service you turn it on and bingo! Service arrives! I highly recommend the margaritas!!! Am dreaming about drinking some more already! Portions are great sizes! I'd recommend sharing dessert however! Can't wait to go back :) More
Absolutely loved this homey street food Mexican restaurant. The food was hot and delicious and the margaritas are amazing! Absolutely recommend.
Service
Dine in
Meal type
Dinner
Price per person
$60–80
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Spicy Chicken Wings, Jalapeno Poppers
Had lunch on Friday 13th May. Food was good BUT when we went to order dessert and coffee everything stopped. The wait staff were busy on their phones and talking to each other. After 30 minutes we got their attention. We were the only ones left in the restaurant so this is NOT acceptable.
Service
Dine in
Meal type
Lunch
Everything about this place is just amazing. The food, the staff, the atmosphere. Really great service
Service
Dine in
Meal type
Dinner
Price per person
$80–100
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Mozzarella Sticks, Quesadilla, Chorizo Cheese Dip
Great ambience, lovely, friendly, happy staff and great service. Food could do with a bit more flavour
Service
Dine in
Meal type
Lunch
Price per person
$20–40
Food: 4
Service: 5
Atmosphere: 5
Parking space
Plenty of parking
Parking options
Free parking lot
You gain a great sense of Mexican culture. Great food and service
Service
Dine in
Meal type
Dinner
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Tacos, Mozzarella Sticks, Quesadilla, Burritos
Parking options
Free parking lot
First time visit. Staff were incredible. So pleasant and upbeat. Nothing was too much trouble. Venue and decor was fun an vibrant. Sadly, no Fajitas at a mexican restaurant? BUT all food ordered was delicious and abundant. Cant wait for more to open up.
Service
Dine in
Meal type
Dinner
I had tea here and wow the food was amazing service was quik and friendly Will definitely be back to revisit well done El Gringos!
Service
Dine in
Meal type
Dinner
Price per person
$40–60
Food: 5
Service: 4
Atmosphere: 5
Recommended dishes
Quesadilla, Burritos
Honestly, it's my favourite place to get tacos and the cheesy corn dip! Today, my taco was missing pineapple, but it's still so good!!
Service
Dine in
Meal type
Dinner
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Pulled Pork Taco
Great service, fast friendly and attentive. I had to kill some time and so stayed a while, they were super accommodating and kind. Great nachos, Iced Tea and churros!!
Meal type
Dinner
Price per person
$60–80
Kid-friendliness
Seemed very kid friendly, lots of kids having a good time
The food was excellent. Highly recommend the quesadillas!!! Service is fast and staff are very friendly. Will be back again
Meal type
Dinner
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Mozzarella Sticks, Quesadilla
Definitely a quantity over quality situation. The spicy option for the vegetarian burrito was neither spicy not tasty. My wife's beef chilli was of the same fare Maybe they have tweaked this to fit in with Penrith taste but far worse than any other Mexican food your can get in Penrith.
It was my husband and my first time going to El Gringos Loco and I loved it! Definitely recommend the food was great, good priced and the customer service was A++ 100% Tim was AMAZING! He took his time to explain the ordering system and has amazing food recommendations …
Dined here during the week for the wings special on Wednesday. Food took ages to come out and, despite ordering together, did not come out altogether. This meant that the first dish was cold when the final dish arrived 45mins later. Really unimpressed and will not be returning.
The food here is very yummy!! The manager Pam is mother she is so sweet and was so helpful <3
Service
Dine in
Meal type
Dinner
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Tacos, Spicy Chicken Wings
Great food.... service was a little slow but the food was well worth the wait. Will definitely be eating there again!
Meal type
Dinner
Price per person
$60–80
Food: 5
Service: 4
Atmosphere: 5
Recommended dishes
Tacos, Burritos
Food was fine, service was quite lackluster that day .. very short staffed. I'm sure the atmosphere would be buzzing on busier days.
Service
Dine in
Meal type
Lunch
Price per person
$100–120
Food: 3
Service: 3
Atmosphere: 4
Very beautiful and lively place. the food is excellent and the staff are very friendly. We were served by Renrick, he was very attentive. My 6 year olds thought everything was amazing and thanks to the girls at the entrance, very kind and smiling
Of course we went on taco Tuesday. Great value 2 for 1 tacos. Service excellent, food tasty and a good blend of genuine Mexican and texmex. Really good place to get a value priced experience.
Food: 4
Service: 4
Atmosphere: 4
Absolutely amazing food and even better staff . Everytime we have come in we have not been disappointed. Even our 5 year old daughter commented how clean the establishment was . Keep up the good job guys , you have made regulars out of us
Went for dinner on Friday night. Loved the idea of turning on a lamp on your table to let the staff know you are ready to order. Stops them from coming every couple of minutes to ask if you are ready. Takes away that feeling of urgency and
Great vibe and atmosphere, very friendly and helpful staff, yummy cocktails too. There was a bit of a wait for our food but I guess it was just because they were busy which wasn’t an issue. The only feedback I have would be to replace the
Staff is very welcoming and friendly. Love the idea of getting the server's attention to order. The ambience is great, very vibrant. Food wise, we enjoyed the jalapeno poppers with a yummy cheese sauce and vegetarian enchiladas. The only
Great dinner. Busy little restaurant near the shopping centre. Buzzing for a Saturday night, food was hot and delicious, perfect for winter. Staff were friendly and accommodating.
Food: 5
Service: 5
Atmosphere: 5
I haven't shared a review for a while but after visiting today definitely thought if fair to share a review. The service was FANTASTIC all the staff was attentive and on the ball. It was also great to actually see the manager on the
First time at El Gringos Locos - love the decor! Food was delicious and plentiful (can easily share some meals) and very reasonably priced. Food came out quick and staff were helpful and friendly. Will be coming back.
A+++, Delicious food, great atmosphere and well thought out customer service. Recommended to book a table in advance as it was extremely busy for dinner service. Look forward to going back to eat again! Soo good!
Service was friendly. The family thoroughly enjoyed the food, not the most authentic Mexican food but definitely a good feed. Cocktails are also good.
Service
Dine in
Meal type
Dinner
I love the ambiance; the colours, the music and the feel. The staff are friendly and helpful and I’m so glad last nights waitress suggested the caramel drizzled apple nachos because now I’m hooked.
Great food but small serving size for the price. $28 for two small enchiladas, hopefully serving size increases.
Price per person
$20–40
Food: 4
Service: 4
Atmosphere: 4
I don’t know what has happened since I last ate there in September, but the taste and quality of the food has changed and not for the better.
Food: 1
Service: 3
Atmosphere: 3
Very small portion at a huge price tag. Service was wonderful but when u pay Ur prices please give your customers a decent amount of food
Food: 3
Service: 5
Atmosphere: 5
Awesome wait staff. Pam is the best. Food is tasty & large portions. Decor is great and adds to the atmosphere. Highly recommend.
Food: 5
Service: 5
Atmosphere: 5
Food is okay, vegetarian options aren't great. Food takes forever to come out, even on quiet nights. Nice atmosphere.
Food: 3
Service: 1
Atmosphere: 5
Lovely experience eating here, food was beautiful and staff were so friendly and helpful. We will definitely be back!
Food: 5
Service: 5
Atmosphere: 5
This was a great restaurant to go to. The food was well priced and meals were a good size. The staff are friendly and helpful. The music was a little loud though! More
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