Electronic Paradise, Dwarka

313 reviews

K-23/A, rajapuri chowk, Dwarka, New Delhi, Delhi 110059, India

+911147037023

About

Electronic Paradise, Dwarka is a Electronics store located at K-23/A, rajapuri chowk, Dwarka, New Delhi, Delhi 110059, India. It has received 313 reviews with an average rating of 3.9 stars.

Photos

Hours

Monday10:30AM-9:15PM
Tuesday10:30AM-9:15PM
Wednesday10:30AM-9:15PM
Thursday10:30AM-9:15PM
Friday10:30AM-9:15PM
Saturday10:30AM-9:15PM
Sunday10:30AM-9:15PM

F.A.Q

Frequently Asked Questions

  • The address of Electronic Paradise, Dwarka: K-23/A, rajapuri chowk, Dwarka, New Delhi, Delhi 110059, India

  • Electronic Paradise, Dwarka has 3.9 stars from 313 reviews

  • Electronics store

  • "I had visited Electronic Paradise Dwarka store on 6th March, 2021 and bought TV, 4 split ACs, Microwave oven, OTG and a refrigerator"

    "Chor hai"

    "Worst and pathetic experience and response from Electronic paradise i brought double door refrigerator from them on nov2019 and they offered us 13k amount gifts on refrigerator's deal which they said we can claim after 90 days which was to be claimed on march first week we went tht time they told us there is some delay in procesing once they release we will get an email or message followup we waited for 3 more months but then again when we went there tomorrow now ie july 2020 they are refusing and they did not gave proper response for our issue"

    "They are cheaters"

    "Beware - Worst store in Dwarka"

Reviews

  • Samir Rustogi

I had visited Electronic Paradise Dwarka store on 6th March, 2021 and bought TV, 4 split ACs, Microwave oven, OTG and a refrigerator. I met their staff Mr. Honey and his manager who accompanied me in buying the products. I made the complete payment in the store buying the products and informed that delivery will be done on 26th March, 2021. They informed me that whenever you need the delivery let us know a day in advance still to be more cautious I visited their store on 22nd March, 2021 to inform that I need the delivery on 26th March, 2021. On 26th March store didn’t called and informed me on the delivery so again I visited the store and for my surprise store didn’t follow up and wasn’t ready for the delivery. Again I had to plead infront of the manager that I need the delivery at the earliest and incase you guys cannot manage Sumisha deliveries then you could have informed in advance or at the time of booking as today my complete money is stuck with your company. Then somehow they managed and did the delivery on 28th March, 2021. Then it took us a week to again follow up with Honey and his manager to send the people for installation. However nothing happened and then finally I had to call the customer care of all the brands and got the installation done. Now the story doesn’t end here the products the store is selling is either damaged or very old products. So store is giving good discount and sending old or damaged products. ACs are manufactured in October or September 2019 and refrigerator that has come is damaged. For last 8 days I have been following up again with the store for replacement but every day they give me new excuses and don’t take action on it. I went to the company they said as per the policy dealer will get it replaced for you. So please beware of ELECTRONIC PARADISE AND THEIR POLICY OF CHEATING THE CUSTOMERS.

  • Aakash Yadav

Chor hai.. Not recommended…very poor experience…salesman are liar…in very point they lye to you…i purchase a voltas ac from them now i m regreting .. Firstly they say that the installation is free then after the bill is printed they say that u have to pay ur installtion charges .. secondly ghey say us that the installtion of ur ac is done tomorrow but they delayed the installtion by 1 day.. then after 1 day the installer call us and say sir u have to pay ur installtion charge plus vaccum charges nd stand charges also… Very disappointed with them ..i m not gonna recommend you guys to go there …very Very very bad experience… At the time of booking they say u there is no installtion cost or any cost but at yhe time of installtion they give 9-10k rupees bill in ur hand … Salesman name :- Sanjay

  • Megha Sinha

Worst and pathetic experience and response from Electronic paradise i brought double door refrigerator from them on nov2019 and they offered us 13k amount gifts on refrigerator's deal which they said we can claim after 90 days which was to be claimed on march first week we went tht time they told us there is some delay in procesing once they release we will get an email or message followup we waited for 3 more months but then again when we went there tomorrow now ie july 2020 they are refusing and they did not gave proper response for our issue.and they denied for any such gifts.we are highly disappointed with their response so i won't buy any deal in future with the electronic paradise and i request everyone please dnt fall for their fancy gift trap just be a smart buyer.

  • Rishi Verma

They are cheaters. M giving 1 star bcz there is no option to give - negative star. They Will be very polite first but their behaviour change after they sell. They do fake commitments to sell. U have to follow up for small cash back n they will say we will pay today, tomorrow n this thing goes on for days. They dn't even book demo for new items purchased, u have to do it by ur own. So wht's the point to buy from them we can buy online instead. Every time you go to the shop they change their views about the product according to their own benefit they wouldn't sell you better option but try to sell the thing which benifits them only by saying this woks gud then the actually gud 1. Salesman are chor. N owner doen't care about his own reputation. Dnt go their.

  • Vikas Nautiyal

Beware - Worst store in Dwarka. It seems that this store is proficient in fooling customers, first they lure you into a deal by selling B Grade company items and when it comes to service / repair they don't have any option.In my case I purchased a Philips TV set on 25 Dec 2016 and after 2 years it stopped working though i was tricked into the deal by ensuring best customer service with 5 years warranty. Now no one from Philips responds and now I came to know that the company's LED department has been shut down and then this store gives me an option to scrap this TV set. Now the one who are trying to purchase anything from here can make there decision wisely.

  • Alok Kumar

I went to Electronic Paradise Rajapuri, Dwarka on 31st March 2019 to purchase Daikin AC FTKL35TV(1 Ton inverter split AC) for my house. The advisor was more interested in selling samsung AC (AR12RV3XWEK). Based on his advice I bought the particular samsung AC with alloy condenser and R410 gas. The Daikin AC model that i was going to purchase is having copper condenser and more efficient R32 gas. Also samsung split AC installation is done by cheap third party service provider who charges very high cost for extra fittings. I am unhappy with the EP Dwarka as they recommended me a wrong product. Recommending worse product for their own benefit is wrong thing.

  • Anurag Mahajan

Nice big showroom near sector 12 and has a lot of options to choose from. Happened To buy an Air Conditioner a few days back and I m totally satisfied with Electronic Paradise. The staff is very polite and explained all the features and gave me 2019 model fresh piece and didn't charge me fitting charges. Also my bro bought a Sony Bravia Andriod TV . Same thing very happy with the sales guy. Explained each n every feature of the LED. Highly Recommended. The prices r also way to competitive. I went to many showroom but I didn't find any price near to the EP's price. Great work guys . U just earned a loyal customer.

  • Manish Jain

Multiple times buying.. everytime better experience than previous.. Staff here always raise the bar in customer experience, not just for sales but post sales requirements. from my personal experience i would like to shout out for Mandeep.. he is one person whome i can relay blindly he always steps nd support even for my routine appliances services i never have to call myself he takes care of everything.. Overall highly recommend place for home appliances..

  • Aashu Vijendra Gupta

I have purchased Hitachi window ac with bajaj finserv extended warranty for 2 years. General service of ac is covered in this warranty and with lot of efforts I tried somehow to log my ticket for servicing. It feels very sad that after struggling for 2 weeks and many appointment commitments no one has turned up to my house till date for servicing. I feel cheated by bajaj finserv. Never go for any extended warranty etc., with any dealer. They fool you.

  • dheeraj vyas

They Hide many after sale costs. Once You purchase an item, their change in behavior from very polite to extremely rude is surprising. Never expect that they are going to assist You once the payment is made. Also, do not believe their commitments regarding warranty of product. They promise false warranty/conditions just to make the sale. Once You pay the amount, they will not even hesitate to abuse You when You ask of any after sale service.

  • Sudeep Singh

I was looking for an AC this summer and I looked multiple options in and around Dwarka (including Croma and Reliance Digital. This was the best deal which we got for a Diakin Product. Best price. Negotiation is suggested. At least 5 percent is routine. May go well beyond that depending upon circumstances. Place looks a bit untidy though, and not one of those chic and trendy place but considering the quote it is the Best at Dwarka.

  • Vinod Aggarwal

Worst worst after sake service. I bought LG Window AC and they sent one private person to my house for installation. He did worst installation and when I Taljed to LG Customer care for demo, they said jisne installation kiya hai wahi karega. Now neither dealer is bothered even after 5-6 calls by me for last two weeks and not LG company. Never go to such dealers who harras customers once item is sold and payment is received.

  • Veena

There are so much confusing deals they do in Electronic Paradise Dwarka. 2-3 people one by one attend customer and they all say different things. Some of the things they kept hidden as Installation charges, Cash back offers etc.etc.. They are not good in dealing customers. Be careful & transparent and get all things in writing from them otherwise their behaviour after sales service is very rude.

  • Rakshit Drall

Worst service for buy goods i purchased two ac from them on 10/06/21 til today its 15/06/21 no body calls me for installation or delivery for my products not to buy anything from them staff is very irresponsible they all talk different different still i call them again they have no solution for my problem pls dont go for Electronic paradise rajapuri Dwaraka at all very poor service

  • gagnish relhan

Will give you good deals, brands and emi otions. You surely can get genuine electrical appliances at competetive prices. Bought an ac from here. Earlier 3 years back a tv as well from here. Multibrand showroom. If you are not happy with price, talk to manager. You might get best deal. I got way better deal than croma , bercos elec or vijay sales. Must try.

  • Inderpreet Raheja

Very bad......we were cheated by the owner.....bought samsung 550l fridge and within 2 months the door handle was broken from inside.......inside the door we cannot break the hinge ourselves....it is very hard and inbuilt.....the shop owner gave us the defective fridge .....door is not in warranty .....we had yo pay 5000 for replacement

  • nilmani jha

They are the rackless people. They are only making fool for selling the products. I had purchased Hitachi 4star 1.5ton split Ac. One of his person (Mr.Surendera Vaghela) he said, installation will be happen in 24-48 hr. But after delivery 5 days to go still not installed. They all are fool. I suggest plz don't visit the store.

  • Bharat Singh Bisht

I purchased a washing machine from this shop at 31/12/2018 at noon time. They told that they will install it at that same day. But after , they forget there customer , they don't want pic up there customer phone. For two day machine still no use for me and waiting for installation. Samsung service also poor

  • Pushpa Sajwan

Appreciate the way they attend their customers. Very satisfied with the great deals offering by Mr Sanjeev ji. They offer the best price in Dwarka for the electronic products. They have a committed sales team. Also appreciate the girl Rosy’s enthusiasm and commitment towards her job. Keep it up!!

  • Pramod meena

I bought a Carrier AC last year but the service is very poor as the AC installation has not been done gud enough and very poor performance of the product. I m very much disappointed with the product and recommend everyone not to buy carrier ac as it would be a useless investment for you.

  • Manesh Handoo

Had a bad experience with this people at the store. Inflated and hidden prices, with unprofessional service and late night delivery of products. Dwarka has got far better options. Beware of these liers as they can take your hard cash, with their sales trick by well 'trained staff'!

  • Jitender Sharma

They are very rude and fake peoples. They just selling products with fake commitments then manipulates statement. Don’t purchase just because of few discount. Lady receptionist is very rude and she dont have basic etiquette to talk with the customer. Not recommend

  • rajesh rawat

After sale service was very pathetic, they delivered demage product and took almost 7 days to replace it. They have done partly installation in the first phase and took more than 24 hours to complete it. Even screw were not fixed. Overall very bad experience.

  • Seema Jha

CUSTOMER ATTENDING IS VERY IMPRESSIVE, HAVE A GOOD SENSE OF REQUIREMENTS AND ACCORDINGLY SUGGEST THE PRODUCT. QUITE IMPRESSED THE WAY THESE GUY ENTERTAIN THE CUSTOMER. I WISH THEM ALL THE BEST . WILL VISIT AGAIN IN NEAR FUTURE. THANKS TO EP DWARKA..... …

  • Manish Jha

A multi brand electronic showroom offering competitive prices. The staff knowledge is though limited! So better do your research and then straight ask for the deal. They are good at that!. Don't expect detailed products info/semi technical information!

  • ABHISHEK KUMAR

I bought Samsung Ultra Hd LED TV recently and the store manager is very co operative and gave us an amazing deal. We went again to buy an AC and again we got a good deal. Would recommend this place for buying electronics items.

  • romina sebastian

Good shop with great prices and good customer service. Got the best rates in rajapuri at this store. We checked out a couple more stores and no one matched their prices. We were assisted very well by Rosy at the store.

  • Neo Matrix

Our experience here was very good. Mohit attended to our requirement for Fully automatic washing machine and guided us through the whole process hastle free. Very professional and polite behaviour from everyone here.

  • Karunessh sharma

Thanks to Aman for helping us in making a good decision to buy Daikin Split AC. He is a good sales person giving the right information which would help you to select the right product. Thanks to Electronic Paradise.

  • Naveen Gupta

EP Dwarka is full of cheats and liars, they have no value for their words, full of manipulation and false promises, if EP truely believe in feedback and want to Improve, take my name from Jitender and call me

  • Sunil Kumar Bains

Bought 2 split ACs from them. No after sales service. Looters. Though Original Manufacturers were suppose to install the machines, they sent local electricians and pocketed installation charges.

  • shubhashish halder

Appreciate the store EP Rajapuri, and it's staff ,I was attended by Mr Lovely he explained me very well about the refrigerator I purchased,I am satisfied with the product,deal and the store ...

  • binay kumar jha

Good communication ,good selling qualities,best convincing and convssing . Really sanjay chourasiya is good sales person , of u meet ,you will definitely purchase the items which he deals in.

  • tarun khanna

They only deals with good brands and give the most competitive prices. Deal was clear as the salesman explained every possible expenses before billing. Surely refer this store to my knowns.

  • lavay kumar

Don't buy anything from this store they will say you that they will deliver it to you tomorrow and will send you the product one from the display. Plz go to some other store don't go here

  • mayank dubey

really poor services, not reliable. No delivery on time. The ac they installed was falty too, they dont pockup the calls after one time. I would give negative 5star if it would be there.

  • rohit rajpal

Just visited EP store, dwarka ... It was an absolute smooth experience ... Bought washing machine and staff dealt with Rosy sinha was courteous enough to answer all my queries.

  • Sunil Joshi

While d store is alright..d sales guy I dealt with Saurabh is fantastic..I got best rates I could get and prompt service. All my instalation requests were also managed by him.

  • Vijay Roy

These guys are really nice people. Tha way of attending customer is Literally amazing. I visited the store they explained me about product so customer can easily understand.

  • virender gahlot

Not so good. They hide many things. Like 1 warranty (check with product documents) 2 delivery 3 after sale help /information Please cross check everything before billing.

  • Anu Kaur

Widest range of led tv on display in neighborhood, staff knowledge is up to the mark and they will suggest you product according to your need not as per their benefit.

  • nandita chugh

Pathetic service. Delivery of machine was delayed for more than 20 days. And even after that they asked for another week. Will never recommend this place to anyone.

  • Sanjog Yadav

Got good deal on AC's, Delivered and installed as per the commitment. Quite impressed with the sales team as well. Good knowledge and suggest as per your need.

  • Shakeel Ahmed

The AC is OK, but we purchased a 1.5 ton LG split AC and a 2 ton LG split AC. They gave us additional 2 year extended waranty. Now they are denying service.

  • Amit Kumar

Impressive display/ wide range of products to choose and wow factor is very nice and soft spoken sales team. A one stop shop for all your house hold needs.

  • sushil sagar

REALLY APPRECIATE SANJAY CHAURASIA JI IN SELECTION OF LG MICROWAVE AND GIVE THE BEST PRICE...CAN HE IS THROUGH PROFESSIONAL.WISH HIM ACHIEVEMENT IN CARRIER

  • Pratik Khati

Please don't buy from this shop they give you used piece both the times they send me defective air conditioner and they said it comes like this only …

  • Binit Yadav

Best service and best price compared to any other electronics store in our vicinity. Must visit store before you buy any electronics and Home appliances.

  • Suruchi Pal

Experience was good. All the staff was very customer friendly. We got the good deal with our item. Bought Washing machine, microwave and led from them.

  • Amit Walecha

The staff (Ms Rosy) very well explained the product, was courteous and engaged very well. Had very good experience. Thank you for all the support.

  • Rachita Bhatt

They sale second hand product when we told them to return it so they refuse to return it very bad experience no one pls buy from here its request.

  • Lav Kush

GOOD PLACE TO BUY ALL YOUR HOUSEHOLD ELECTRONICS AT A VERY ATTRACTIVE PRICE. SALES STAFF IS VERY HELPFUL AND GUIDE YOU AS PER YOUR NEEDS.

  • Ankur Budhiraja

We met Mr Sanjay Chaurasiya ji at the store and he was very polite with us. Purchased washing machine frime here. Totally satisfied

  • Honey Goyal

My experience is very good. I am very happy to shop. Staff are very good and nature are very good. I will shop again from this shop

  • vikas verma

Worst experience ever....I was there with my family and they didn't care to handle us properly....would never recommend to any one

  • Pankaj Singh

Good behaviour and getting better price. Nice demo presentation for product. All these things thanks to ssles agent gaurav gupta.

  • Sachidanand Gupta

Even one star is too much, they cheat people by offering competitive price and then deliver older products which are much cheaper

  • Umakant Kolwar

Extremely poor customer services. The positive reviews are either paid or references. Forced to give 1 star,they deserve a zero.

  • RPS

Bought AC from here, staff is supportive which can help you to take decision. All the Payment related facilities are available.

  • Rajiv Chopra

I'm very much satisfied with the marketing people. They we thorough with all explanation. Thanks Mr. RAJ and Mr. Dharmender.

  • JITENDER KUMAR

Sanjay chourasia helped us to decide to buy washing machine. Good salesman. Also gave us good deal. Thanks to EP Dwarka

  • Raahuul Goel

Thankyou Sanjay Chaurasiya for a seamless experience. Your knowledge helped us to have a lovely product at our home.

  • Ravindra Singh

Very good experience of purchasing in electronic paradise. Salemam Aman was very good in his presentation of items

  • Divya Upadhyay

Friendly & courteous staff, Ms Rosy & Mr. Sanjeev jha brief well about product.. good knowledge about product

  • deepak kumar

Great offers and deal I m buying 2 AC This store give me a best price, One of best electronic store in dwarka

  • Deepak Marwah

Really appreciate the way of handling client by Sanjay Chaurasia. Looking forward for more products from EP

  • संतोष कुमार

Staff behaviour was very soft....impressive led quantity display highly recommended for led purchasing....

  • Sanjay Kumar

Nice and knowledgeble staff. Good service as well as got get price compared to the any other store. …

  • Rohit sharma

Raj ji and sheetal ji we had good experience with them. They are good for EP services. Dwarka raja puri..

  • Ravi

My experience is best and all staff good handle me... And one more best things is superb best prices....

  • Suman Mittal

Had nice experience at the store. Mr. Sanjay Chourasiya explained about the product required very well.

  • Rawat Shashi

Very poor service wrong. Comittments i wish give -0 star. Pathetic service. Don't purchase this shop..

  • Navin Malhotra

Very poor service. Commitment made at the time of sale are not fulfilled. Even calls are not responded

  • Delhishiv Kumar

Cheaters be very careful Specialy for finance option, they said something and charge something else.

  • Amarjeet Kaur

My experience. Was very good . the after sales service was also. Great.. Totally. Recommended

  • Mohit Singh

Staff behaviour was so nice Manpreet ..i have purchased refrgerator....service was excellent

  • Anand Sharma

Good store but please do bargain before purchasing anything. Also suggested to check online.

  • Vishal Gahlot

Delay in product delivery and poor after sales service , they try to trick you for sales.

  • gaurav sharma

Experience is good, mr. Salman sales representative deals good and behave good. Thanks

  • Rajiv Sharma

nice shop, Sanjay chaurasia is really good sales man and helped us to finalize the wm.

  • gyan sharma

Salman guided me explaining everything very elaborately.Experience was very nice.

  • vijender Pal

I am satisfied with the Dharmender sales person in Ep electronics dwarka rajapuri

  • Gautam Gupta

Excellent demo , explaining and service. Sanjay Chaurasia very nice sales person

  • Chander Suri

P sale man was was good and was not able to deliver the item in time as promised

  • PRATEEK MARIWALA

This shop gives exceptional prices for any electronic appliance you need.

  • Pratham Goel

Their sales executive is good. Their rates are lower than other stores.

  • Shekhar Pawar

Very much impressive rates from market.....do visit before buying....

  • Deep Bajaj

Nice and Polite staff. Dharmendra dealt with us patiently and nicely

  • Raghav Luthra

Very good service, very accurate advising for products. Aman thanks

  • Archana Malik

Sanjay chourasiya, very good experience. Best person in the center.

  • Vikas Tayal

Rude behavior by staff at dwarka branch. I would never visit again.

  • lovely kumar

Good Experience I'll buy Samsung Led From Electronics PARADISE

  • Rajeswari Asokan

Mr Sanjay was very helpful and explained everything in detail.

  • Akshay Chawla

Very nice experience thanks mr sanjay for assisting me better

  • Puneet Mehendroo

Sales agent - Lovely .. EP Dwarka Rajapuri.. Good experience

  • Official Shiv

Visit Here Awesome Offers On Electronic Appliances …

  • Ajay Arya

Lovely -,Sales agent,ep dwarka Raja Puri Good Experience

  • A. K. Sajwan

The presentation of Rosy. Sales Executive is very good

  • Raghav Singh

Best performance sels executive Mr. Sanjay Chaurasiya

  • Amit Negi

Nice and hospitable staff good knowledge of products

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