Can’t even put into words. How amazing the service at this establishment is. Albert and Victoria really took care of me and my families needs, after finding no luck with the bigger companies. best rental car service in Houston. Thank you to Albert and Victoria for making our bad start after landing a great and memorable experience .

This is my first time renting at this company and I am not disappointed. They are very friendly and helpful and very professional. I will recommend this company to anyone who is looking for a vehicle even if it’s last minute. I had a great experience and would most definitely return.

Renting with Elite Rent A Car has been so much easier than any other car rental service I’ve used in Houston. No hidden fees, everything is explained thoroughly before I signed the contract and paid. I was in and out! Thank you to Eddie and Albert, you guys were very kind.

Albert was AMAZING! He ensured that my experience was satisfactory. Albert answered every question that I had in regard to the rental contract…and I had LOTS of them. He is professional, prompt and very knowledgeable. His customer service skills are top tier.

Victoria was very helpful and kind! We were in need of a vehicle asap after another rental company that we reserved and paid for was unable to provide us a vehicle for this holiday season! She is very professional, timely, and helpful! 10/10 recommend!

My guy Albert O. was on top of his game early this morning. Welcomed me in & asked how could he help me right away. Front end counter area was clean, he offered me complimentary beverages while I wait. Verified my info quickly, processed my

My wife and I came in the Southwest Fwy location having already booked a reservation. When we got to the counter, we had decided to change or cancel our reservation. Albert greeted us with a warm welcome and “can-do” attitude. He made sure

I had a 15 van reservations through Turo. At exactly my pick up time the keys wasn’t available and the host never responded. After an 1 hr the company canceled my rental because they couldn’t get a hold of the host or find me another van

Best rental in Houston I must say! I came in from New York for a family reunion and was in need of a vehicle. I came in and Albert and Brandi were exceptionally great all round. Car was in top shape and clean. All their cars are new and

Nothing but problems. Put a deposit down and didn’t have a car available. Claim they didn’t accept my insurance. Then was I charged for and didn’t pass a background check and I’ve never been in trouble in my life. Scam artists!!!

Best rental in town!! The people are amazing and service is great. They have a great quality of rentals! I ditched the known big corporate rental companies a long time ago ever since Elite Rental came into my life.

I would like to say my experience with Elite, rental car Albert, was so helpful and professional always kept me informed on everything I really love the people there I will be a faithful customer great job.

These guys hooked me at the last minute with a brand new ride. Victoria and Sara did great to get me right. Albert the manager was on point too. Rent with them, no regrets! Elite Rent A Car is the BEST!!!

Eddie and Albert are amazing to work with! They go out of their way to make sure you get the best deals, experience and customer care that you need. High recommend for your car rental in Houston, TX!!!

Albert was the man he hooked it up fr. Appreciated the professionalism, and good hearted spirit of this man and really gave a good first impression on Elite rent a car

Very friendly staff. Albert was very helpful and friendly. Pleasant tone of voice. Victoria is very friendly and very nice with keeping up the bathroom. Great staff

The Elite staff Brandi and Albert were very awesome! They were very genuine and kind! I will let everyone know about their service! I will be back !

Albert is very accomodating, the facility is beautiful, Albert gives us the best van brand new and clean, and most of all the a big discount.

I am very pleased and I highly recommend their services. Professional, knowledgeable, work with you to help you get on the road

Albert was absolutely amazing. Words can not express the gratitude I have for his patience and complete kindness. ❤️ …

Albert was a cool guy, he made the process of renting the Highlander easy. They've got good prices, I recommend this company!

Albert and his staff made the progress easy and fast. No hassle, no hidden costs. Thank you for making the progress easy.

Ask for Albert! He did amazing from beginning to end! Thank you for making it the best experience I ever had!

They were very nice through the whole process.. Eddie gave me the best deal, I was in & out literally!

Very excellent service. Mr. Albert and Mrs Bandy were very kind and helpful need more people like them

Brandi helped me for rent a car, she is really nice, friendly and answer all the question I confused.

Everyone was helpful and the cars are all clean I will always and forever use Elite Rent a Car!!!

They were really kind and had excellent service Mr Albert and Ms brandy were awesome

Albert & Eddie were wonderful. I would recommend to anyone needing a rental!

Terrific! The best car we have ever rented! Staff were great!