The type of reservation I made not available at the pickup area so the representative provided me an upgrade at no additional charge to get me on my way quickly. I returned the rental a couple of days early and was accurately billed the lesser amount. The MCI representatives were all great and friendly. The app was simple to use.

We rented a Chrysler Pacifica. Our group of 7 fit comfortably. The staff was friendly and knowledgeable. We came to Kansas City in the midst of a Artic blast. It was refreshing to see they included an ice scraper and snow brush with the vehicle. The attendant brought up the vehicle. The van was clean and ready to go.

Getting my car was quick and easy. Both staff members were friendly and helpful. Bryan helped me with my luggage and made sure everything was ok before I left. Bryan also checked me back in upon return and made that process pleasant as well. I have always had good experiences when I travel using Enterprise.

Great experience checking in for our car in Kansas City airport. Barry was great! He took speedy care of us and when we saw issues with the car before we drove away, he took quick care of getting us into another even better car. Our return was also great. I always try to use Enterprise for our travels!!

The rental went very smoothly. I had checked in online so after I landed, I took the 5 minute bus ride to the car rental bldg. I was checked in in a minute. Went outside and they had my car at the curb. After looking over, took right off super smooth. Return was just as easy.

From making the reservation to getting and returning the vehicle, all Enterprise staff were amazing! The whole process was seamless and completely user friendly. PLUS, it was hundreds less than Budget or Hertz or any other car company! They are my go to!

After a really long day of flying, Nick C. was able to get me into a really nice car quickly. Glad I was finally able to get a car through Enterprise as they seem to be always busy there. I really appreciated the fast service and kind personnel.

Rented a car from Enterprise at the Kansas City Airport this month. The Camry was well maintained and appointed for my use that week and was exactly what I needed. Icy morning, quick defrost, good gas mileage. Can't wait for a new one this week.

I am a platinum member and this was the worst rental experience I have ever had with Enterprise. When I picked up my car the counter was closed and had to go to another sister brand to get the car. When I returned it, my flight was boarding

Just returned our car to the MCI Enterprise location and were taken care of by Robbie and Jacqueline. You wouldn't expect much interaction during drop off but these two were so charming and personable that they left a great impression with

Dylan was amazing! He was professional and friendly. However, the car we received had a few issues that we noticed after leaving the airport at night. The side mirrors and front windows were very dirty with muddy water spots (maybe someone

Awesome experience, our flight was delayed so arrived late. We had Drake check us through and he was such a fun, helpful and knowledgeable employee. He made our day!! Our return with our vehicle went just as good. Joshua was our guy and he

I have never dealt with a car rental where so many people went out of their way to make sure everything went smooth. Olivia checked me in and made sure to explain the best way to reach them if I had an issue with my rental. Chris walked me

I recently had the pleasure of renting a car from the Kansas City International Airport Enterprise, and I must say that my experience exceeded all expectations. From start to finish, the process was seamless, and the standout feature of my

The inside of the car was never cleaned, There was food all over the floor and hair. I understand the outside could not be cleaned due to the weather, but the inside was disgusting. We usually rent from Hertz but decided to try Enterprise.

Enterprise Rental - MCI Airport, I would never rent from Enterprise again. I got to their rental desk, they couldn’t find my reservation, so rented another car to me for a more expensive rate. I later found out they had rented a car under

Enterprise overall was convenient and flexible. At the airport, they didn’t have the vehicle I reserved yet. But they were flexible to provide what they had. Enterprise most of the time always has a clean interiors, this is most important

Would give 0 stars if it was an option. Reserved car (Kansas City/MCI Airport), called customer service in advance to ensure attendant would be there due to late arrival. I was told, by Dolores, that the attendants would remain at rental

Brian was AMAZINGLY courteous and friendly during my car pick up. He made sure I felt welcomed, asked about needing directions, and made sure I didn’t need help with any of the car’s amenities. The car was clean and all went well. During

I booked online and followed instructions provided from Enterprise's follow-up emails. My rental process was smooth and speedy. My only complaint is not knowing where to catch the rental car shuttle when I arrived. Calling 800-Rent-A-Car

We travel from San Diego to Kansan City had to rent a car and Enterprise made it easy and convenient to make this trip happen. The shuttle for us not to miss our flight. It’s the first time we actually rent from the airport at first I

I've dealt with Enterprise almost exclusively for over a decade. Their agents are typically very helpful and courteous (very good service recently at Kansas City MCI), and the process for pickup and return has been nicely streamlined

This past weekend we traveled to Kansas City and rented a car from Enterprise rental. Our flight didn't land until 10:00 in the evening which makes for a long day for the people behind the counter. But on this particular night Olivia

Here comes only my second review of a car company. This is the only positive one I've felt compelled EVER to write. But positive hardly covers it. We arrived with an email from Enterprise laying out the rental in Kansas City in late

Renting from Enterprise, after normal hours, so consolidated counter attendant at partner rental, National, who were just as friendly and helpful as the usual Enterprise folks. Car was clean, smelled good. The people in the lot from

Great experience. Barry at car check-out is a rock star. Personable, efficient, cared about getting us the right car for our needs. Nice to find another Southern boy taking care of customers. Robbie at car check-in was great also.

All the representatives from enterprise were very professional, congenial, knowledgeable, and very friendly. One particular representative by the name of Maxine at the Kansas City Airport

Joshua H was super helpful with helping me find a vehicle that would connect to my phone. He really went above and beyond! Service desk was great too, smooth experience.

Used Enterprise Rent-A-Car on our recent trip to Kansas City. They never let me down, quick and efficient service. The car was clean and easy to drive.

Great experience at this Enterprise Rent-A-Car agency. Picked up our car at the central car rental counter at Kansas City Airport.