Extra Space Storage

649 reviews

166 16th St NW Bldg A, Atlanta, GA 30363

www.extraspace.com

+14048361530

About

Extra Space Storage is a Self-storage facility located at 166 16th St NW Bldg A, Atlanta, GA 30363. It has received 649 reviews with an average rating of 4.9 stars.

Photos

Hours

Monday9:30AM-6PM
Tuesday9:30AM-6PM
Wednesday9AM-5:30PM
ThursdayClosed
Friday9:30AM-6PM
Saturday9:30AM-6PM
Sunday9:30AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of Extra Space Storage: 166 16th St NW Bldg A, Atlanta, GA 30363

  • Extra Space Storage has 4.9 stars from 649 reviews

  • Self-storage facility

  • "Hey Hey Hey ! This is thee most innovative storage place I’ve ever been too"

    "Ja’Bria and Candy were an absolute delight from the moment we walked in the we were greeted with smiles and when I gave my name they knew exactly who I was as I had filled out an inquiry online prior to my visit"

    "From my first initial contact with this location my experience has been phenomenal"

    "Place is clean and great"

    "So so grateful for the knowledge, assistance and excellent service received by Ja’Bria and Jazmin"

Reviews

  • Deon Thompson

Hey Hey Hey ! This is thee most innovative storage place I’ve ever been too. I believe it’s new, so there is no pest , and roaches rodents or cobwebs. All the units I’ve used at this location are new , clean and up to par. You can’t get into your unit without you being here with your phone. This place is pretty cool and secure to the max. I love this place and will use them in the future. Oh ! Not to mention the customer service is top NOTCH !! She greeted us at the gate , walked us to our unit and made sure we understood everything about the place. I love it.

  • Interiors Market

Ja’Bria and Candy were an absolute delight from the moment we walked in the we were greeted with smiles and when I gave my name they knew exactly who I was as I had filled out an inquiry online prior to my visit. They were both professional, polite, engaging, helpful and thorough. They also added a personal touch in making conversation throughout the process. My friend and I left feeling welcomed, informed and happy with features and condition of the facility itself as well

  • Brittney Jacobs

From my first initial contact with this location my experience has been phenomenal. I came in the next day to tour and lease and I could not be happier. The space is extremely clean and even smells fresh. The whole staff is friendly and welcoming. Kareem was so helpful and made my experience easy and comforting. If you are looking for a storage facility this is your place.

  • Brandon Nichols

Place is clean and great. Love that you can drive a box truck inside! Only down fall is the elevator system. Tied to the app and all 3 elevators are on the same button. So you have to play elevator shuffle to get up and down or you end up opening an elevator with someone in it trying to go up or down etc. very confusing. Other than that it’s been great. Good pricing.

  • C M

So so grateful for the knowledge, assistance and excellent service received by Ja’Bria and Jazmin. It was a seamless experience and I feel confident that my items will be safely stored here. Additionally, the storage center itself is great — can’t beat the location, covered parking and easy access to the highway. Thank you so much for everything!!

  • Thomas Harmon

This is a fantastic location. Needed to switch from one unit to a larger one. I had a very smooth transition thanks to the superb service from Ja’bria. She was very thorough and knowledgeable of the companies policies and products. She was even training a new hire, while assisting me and I hardly noticed. Highly recommend.

  • Brittney Davis

My experience here has just begun but so far, the customer service from Jabria was outstanding. She made me feel like we were friends already in our lifetime. She assisted me w/ all my purchases, took me on a tour and just made this experience quick, friendly and easy. I’ll highly recommend.

  • Bryan Whitworth

Brea was very friendly and thorough when giving me a tour and setting me up with my new storage unit. She made a logistical experience a more personable experience and we even shared a few laughs along the way. 10/10 recommend her to anyone looking to get their storage needs taken care of!

  • Todd Young

Amazingly clean and modern state-of-the-art facility and a super friendly and helpful staff. The indoor loading zone and abundance of carts made moving in and out the easiest moving experience ever. This is the nicest self storage I've seen, hands down. Thank you Extra Space!!

  • Sarah Grace Valleroy

Lovely and very tech forward storage space in Midtown - use my phone to control everything, so no need to purchase a lock. Moved all of my stuff in today and it was painless! The elevators take a bit of getting used to - but the manager is very helpful and hands on!

  • Cam Perry

Extremely well with communication and very high in the customer care and service area. I’ve had nothing but a great experience with them. Especially with Bria, she’s been an extreme help on all things extra storage. 10/10 welcoming vibes and service from her !

  • Cory Carter

Excellent customer service! Ja’bria and Cate assisted me with an app issue for accessing my unit and the facility despite being very busy on a Saturday afternoon. The facility is clean, secure, and in a great location!

  • Oluremi Bradley

Bri was an amazing guide and instructor. Walked me through all of which I needed to know and more all while training Sarah and bringing her up to speed. I wish I could rate higher but 5 will have to do

  • Asher Phoenix

Awesome awesome place. The manager Bria is the best. Always professional and remembers her customers after only meeting them once.. The entire staff is everything. Real review and real person here!!!

  • Rhonda Masterson

Bria was awesome touring and getting my lease ready! Seamless and relieved the process was so simple. Move in day Jasmine also explained and helped tremendously on my first day in the unit

  • Olatunji Idowu

Great customer service. Got to work with Bria, while setting up my storage, and she was very pleasant and thorough. Made the process very easy for me!

  • Deontae Robinson

Very great front desk service was very helpful and appreciative to provide service. Plenty of self service carts to handle all of your storage needs

  • Calvin Chambers

Jabria had awesome customer service experience with a great personality & knowledge of her facility to best accommodate us a moving company.

  • Tarek Hanna

Jabria was amazing and really helped orient me to the unit and area before my moving truck arrived! Fantastic job! I felt very welcome!

  • Zachary Barrentine

Jabria was extremely helpful! She went above and beyond to help me. This facility is clean, and super easy to access for storage!

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