Extra Space Storage

875 reviews

4728 Fountain Ave, Los Angeles, CA 90029

www.extraspace.com

+13236638445

About

Extra Space Storage is a Self-storage facility located at 4728 Fountain Ave, Los Angeles, CA 90029. It has received 875 reviews with an average rating of 4.9 stars.

Photos

Hours

Monday6AM-10PM
Tuesday6AM-10PM
Wednesday6AM-10PM
Thursday6AM-10PM
Friday6AM-10PM
Saturday6AM-10PM
Sunday6AM-10PM

F.A.Q

Frequently Asked Questions

  • The address of Extra Space Storage: 4728 Fountain Ave, Los Angeles, CA 90029

  • Extra Space Storage has 4.9 stars from 875 reviews

  • Self-storage facility

  • "Nadia assisted me yesterday with the transfer from one unit to my new unit and the transition was very smooth and very timely and I was very surprised at the time and efficiency in the professionalism that she did the transaction smoothly very informative and very swiftly save me a lot of time and I got my things moved in and I was glad that I was able to get it done one day"

    "I came back to LA after a seven-month stint in San Francisco"

    "I've been using Extra Space Storage since November of 2018"

    "I’ve never put my stuff into storage before and I was nervous going in"

    "This was by far the best customer service I have ever experience"

Reviews

  • Donna Rhea walker

Nadia assisted me yesterday with the transfer from one unit to my new unit and the transition was very smooth and very timely and I was very surprised at the time and efficiency in the professionalism that she did the transaction smoothly very informative and very swiftly save me a lot of time and I got my things moved in and I was glad that I was able to get it done one day. Plus Nadia was able to give me a great discount at my request for a smaller unit something that fit my budget plus I love the late hours they're open till 8 p.m. nightly even tho the office closes early .extra space storage makes it possible for us to have longer hours knowing people have to work until 5 or 6 p.m. so we have at least an hour or two to go to our storage if we need that extra hour or two to do so great company to do business with I recommend it for anyone that's looking for a storage unit this is the best one i-Rate it at 10 stars I give Nadia 100 stars she's very polite respectful and has a great personality willing to work with you help you find the best deal possible or a better person to help me make my move smooth have a great day. Plus she was willing to go the extra milecar making sure that my both my codes work right so I can get my moved in without any problems before she closed the; she's an awesome awesome person extra space should be very very proud that she is an asset to to their company so have a very smooth day

  • Imani Brooks-Wheeler

I came back to LA after a seven-month stint in San Francisco. I was initially at a different location and had a wonderful experience there. However, I need it flexibility with the hours that I could access my unit. I am a hard-working media professional and a chaplain to celebrities so my work requires me to travel quite a bit. I came to this location and was immediately greeted with a warm hug from Christian. I knew her from her visits to the other location and she has always been amazingly warm and friendly. She immediately took me back to the unit and showed me where I would be able to store my extra items. When the manager arrived, he was just as amicable in his greeting with me. I had a bottom unit, which is much more convenient for me and they also accommodated me by giving me a brand new lock since the access on my new unit was damaged. I already feel much more comfortable in this location due to the area and the safety precautions that are clearly already in place. This will absolutely accommodate my hectic schedule and it puts me at ease at the same time. Again, the staff is second to none and I highly recommend them for all of your storage needs. Five stars are simply not enough! Please come see them and tell them that I sent you!

  • Darren M

I've been using Extra Space Storage since November of 2018. I appreciate the amenities and the fact that the building has an enclosed parking space, especially when we get inclement weather. Never had any issues with these guys and I had a great interaction with Scott, one of the managers running the facility now. I relocated to another Extra Space building in Newbury Park to be closer to my property and Scott made the transition a breeze, helping save money along the way. I had already paid this month's rent and I wanted to see if I could save on paying for both storage locations within the same month. The NP manager called over to Scott and I followed up. To my relief and pleasant surprise, Scott set me up with a refund of money for February that I'd recently paid. He was personable, kind, and flexible in conversation. He was especially understanding during the current pandemic climate we're all surviving in. It's interactions like these that give me faith in staying with a brand over different locations. I was even honored the promotional move-in rate for the NP location for the next four to six months. Can't beat that in my book. I don't feel like a "just another number." Thanks Scott!

  • Nick Sherman

I’ve never put my stuff into storage before and I was nervous going in. Nadya was so professional and knowledgeable I was in good hands from the minute I walked in. She clearly knows the business; she showed me multiple good options for my situation and gave me different options for payment/deals also. The location seems very secure; my mind is totally at rest, with key codes in and outside the facility. The facility is easy to use, with dollies in house for free use, and it’s easy to maneuver through the hallways. I’m also impressed with how much I was able to pack into the 5x5 space - if you’re willing to put in a little elbow grease you can pack away a LOT in one of the higher units, where it’s stackable. I totally recommend Nadya and the Hollywood Extra Space Storage!

  • Luke Carr

This was by far the best customer service I have ever experience. Scott was the most helpful guy I could have possibly asked to have help me move in. He made the process extremely easy and took so much stress off of me for making sure I had the reservations available that I needed while dealing with a move. I currently have two storage units with the far inferior Public Storage, and because of this experience will be moving out of my Public Storage units and into Extra Space Storage. I cannot thank Scott enough for his help, and am also grateful to the Extra Space Storage company for employing such professional and expert individuals with their company. Thank you Scott!

  • HenryZ

I highly recommend this storage location. I called around and found it to be the cheapest in the area. Scott (the building manager) was super friendly, helpful and very informative. He showed me all the storage sizes that were available, making it easy for me to choose the best fit for what I needed. Scott made the sign up process easy and fast. Access to the building is easy and the schedule is excellent 6am-8pm 7 days a week! The building is extra clean and neighborhood is safe. I recommend this place to anyone looking to save money, a safe location and a friendly staff.

  • Jacquelyn

Martin helped me out. Got me a great deal on a unit. It worked perfectly for my amount of belongings. I had a bit of a hectic week when I moved out. I was relieved to hear when I finally remembered to call in about me having vacated that Martin had taken care of it for me. He's the best! Ask for him! Location is clean, convenient, and safe. There are homeless people in the area, but hey, you're in LA. They're all super sweet, respectful people and just turning in recyclables at the center next door. I'd definitely use this place again. Thanks again Martin!

  • Monica Sandstede

I had a great experience at Extra Space thanks to Martin, the manager. Everything was very clearly explained from the beginning and when I was ready to move out several months later he again helped me make the whole process easy -- especially considering I had to coordinate from afar another moving company to come and pickup my belongings without my being there. Thank you Martin for your integrity and attention to detail in helping me make this a smooth process!! Plus, all of my belongings were safely stored and everything was in good condition.

  • C M

Went in this weekend to do a walk through and sign-up thanks to Scott the manager, who was extremely warm, professional, and put my worries to rest! The facility is clean, well-organized, has parking, and is in a safe area (bordered by a major hospitals, residential and commercial spaces, as well as one of the Scientology complexes, which means there will always be security on the lookout) . Other patrons were wearing masks and seemed to be conscientious folks! I am looking forward to a fruitful experience with Extra Space. Thanks, Scott.

  • Alex Honnet

I have used this space for a year but they continually raise the rates for my 5x5 unit. Given that, I can't recommend this for anything other than short term storage, maybe a few months tops. Would strongly recommend AGAINST storing a lot of things here that you wouldn't be able to move out quickly, as that could force you into the rate increase. There are other storage facilities in the area that offer comparable service for lower prices. So deff do some investigation! Staff has always been very helpful and the facility itself is fine.

  • Savannah Offers

Scott was so friendly, knowledgeable, and helpful. He walked me through the whole (simple) process of getting in and escorted me right to my unit, explaining security protocol and answering all of my questions with amiable ease. The booking process over the phone was also lovely - everybody was just as pleasant and assistive as Scott was in person. The unit itself was clean and the whole building appeared tidy and well taken care of. How goofy — but I’m excited to store my things with this particular branch of Extra Space Storage.

  • Platos con Attitude

My experience… was absolutely AMAZING!! Scott assisted me and my mother on a possible transfer to a smaller unit which we then decided to stay with our current unit… He was able to assist me with a refund for the smaller unit I had already paid for and let your system know that we are staying with our current unit he was very polite patient and made me laugh over the phone during the whole process. Great team great location and great place to store my valuables… (wink wink) thanks so much for all your help Scott!

  • Katie Krueger

I came here to help my grandmother empty out her storage unit as she is now 83 and her husband had passed. Scott immediately came to help us make sure we had our gate codes and knew how to use the facility and helped us every step of the way. It made this difficult move that much easier with all his help and so I would definitely recommend using this storage facility because you will get all the hell and guidance you need in order to make the storing process that much easier. Thanks so much Scott!

  • Mark Kremer

As many others have said, the manager and whole staff here is really awesome. It makes such a huge difference and is really a pleasant experience. They even gave me a heavy discount after the elevator was broken for 2+ months after the heavy rains. However in the 12 months that I've had this unit, my rate has increased over $80. A 30% increase in one year. I chose this spot because it was the cheapest in the area but now I'm wishing I'd gone somewhere else with more consistent pricing.

  • Anna Johns

Update: Martin is still the best but he went to a different site. Now we have Scott. He is also amazing. He takes his time to answer questions as well as finding solutions. I really recommend this place for any storage needs. Not many others have such good communication and professional individuals. Martin is the best. He helped me pick the right size unit AND the right price. He is always around when you need him. I wouldn't store my stuff anywhere else

  • Kristy

Martin was such a pleasure to work with! As an event producer, I am always shipping items all over the country and always seem to have trouble with my storage units. BUT I never had an issue with Martin, he always assured me my carriers dropped off my boxes to my unit and was extremely on top of everything. Him and his team were always very friendly and accommodating. I will definitely be working with this storage facility next time I need one in the LA area.

  • D Hamilton

This review is overdue. I have been with Extra Space Longer than I would like to admit. But the reason I stay with them is because the service is good and they respect you. Scott is a noble man. He is always fair. If you have to do storage, they are a good choice. And just to update this review 11/4/2023: I'm still here. I've had several units and the service Scott provides is still Amazing. If you have to do storage come here. You will not be disappointed.

  • SamMichelle Mushlyan

Had a great experience renting from this facility the Associates Beth was amazing she was very knowledgeable answered all my questions and made my selection to choose my storage unit very easy and accommodating me and my needs. Also too the facility was very clean compared to every other place that I've had to rent a storage unit from normal either gross and nobody Suites or picks up and this place was very clean. But Beth she was awesome thank you.

  • Carolina Amado

I usually don’t have great experiences at storage facilities. However, from the moment we walked into this establishment, we were greeted with such positive energy from Scott & Beth. Scott then helped us find the right size unit for our needs. He showed us around and answered any questions we had. The price was a little higher than what we wanted to pay. However, we overlooked the price due to his positive and uplifting spirits. He kept it ❤️

  • James Ramirez

We’ve had a Great experience at this location for the last 4 years. It is secure, safe, cool, and clean. Also, it is the most affordable storage space facility in all of Hollywood, with decent access hours. Recently, their professional and knowledgable store manager, Nadya, was able to assist with placing us into a smaller space, as we have been able to gradually consolidate and rid ourselves of unnecessary items. Highly recommend this location.

  • Jess Cashin

I cannot speak highly enough of the manager Scott. He went completely above and beyond to make my moving process as easy as he could (and it was not easy). He watched the moving truck while I led the movers to the unit, he patched up one of the movers with antiseptic and bandaids when he accidentally cut himself, he made me feel so much more comfortable when I had to make this last minute pivot. I would highly recommend this place to anyone.

  • Paul Park

Dylan(?) She is always confirmed. And always Smile gentle respect to me. I feel it on the phone. Only 15 min. I m done. Also Big big save money. My budget 130. She said 1st month special 36. And another discount for me. I just need 25 bucks. And one more thing. I got Double size Unit I have!!!!! Not finish yet my story...His mgr Scott. OMG. He make me happy. All stress out. T y scott. U r the best in CA Storage business staff...

  • Vane B.

My experience at Extra Space Storage has been amazing. I've been renting the same unit for about 2 1/2 years, and I'm super satisfied with the storage. I know that all my belongings will be safe. Also a helpful and awesome gentleman by the name of Martin has been an exceptional person. He goes above and beyond to maintain a safe, clean, and organized place. Always friendly and helpful, thank you Martin and the rest of the staff.

  • Josefina S.

Hello everyone my name is Josie and i recommend Extra Storage Space. I'm really pleased with my unit. It's the perfect size for my belongings. The building is very safe and clean. I also want to praise Martin, he's such a great employee. He explained the whole processes with professional and care. He went above and beyond the day i moved my belongings to my unit. Thank you Martin. If i could rate this storage unit a 10 i would.

  • N Aimee

Excellent service from Beth at this location. She was very thorough and detailed with my particular storage situation, which was a bit complex due to my travel plans. But she made sure everything would run smoothly in terms of my schedule for moving things into storage. Also very helpful about explaining insurance. She's friendly, knowledgable and welcoming, and makes ExtraSpace feel very customer- and service-oriented.

  • Nia DeBose

I have rented from this facility twice. Once about four years ago and recently now that property is under new management. Both times were great experiences. The new manager, Beth, was very patient and even stayed a few minutes past closing to help me and another remaining customer. The property is clean, reasonably priced, and easily accessible. It’s easily the best storage company to rent from in the area.

  • Trappin' Trev

Had a wonderful experience with Extra Space Storage. Martin was very helpful with everything I needed while I was on the property. And he was friendly and kind over the phone when I would call with questions or bill payment. The property is very clean. The building feels safe. And there are always easy push carts available which helped quick loading and unloading in my storage unit. Thank you! - Trevor

  • thevegansurge

1st impression was great. I signed my lease and wanted to drop off some stuff before closing. I saw Scott, thinking he may have been gone for the day. He gave me a warm welcome, then showed me to my unit, and even helped me set up my lock. I am glad I chose this location. Scott showed me he cares during our first meet. It seems to be well maintained and managed by some who cares. Check this place out.

  • savvy d

I went into rent a 3 x 4 unit and all I can say is Scott was literally the best! He took care of me and was so kind - such a understanding and gentle soul and was so understanding when I asked to cancel the lease as the unit placement wasn’t practical for my needs, he still made sure I was set up, put me at ease and helped me reverse my lease all in under 20 minutes. Scott you’re the best! Thank you!

  • Sue Steinkamp

This is the best storage facility I have ever used. And it is mainly because of who is managing it. Scott Scott is one of the nicest caring people I have ever met. He is so accommodating and welcoming to me and every time I see him he is always upbeat happy and always wanting to please. No need to look anywhere else in Hollywood for storage space. This is the only place you should rent from!!!

  • katrina meade

Yeah myself in the stores there I keep losing my locks they keep on cutting them off for me that's pretty cool I like that actually it's a good deal but don't like how it gets more expensive as time goes by I got to hurry up and get my stuff out of there other than that the guy that works there the staff he's been pretty cool because he's had to cut my lock off like 20 times

  • Nick Cabot Rodriguez

Moving is incredibly stressful. One of my least favorite things about being an adult human. This was my first time renting a storage unit and it couldn’t have gone any smoother. The manager’s name is Scott and my god, he’s so good at his job and helping anxious people feel calm about the moving process. I feel so good about my belongings being in Extra Space Storage.

  • Karen McCluskey

Getting the perfectly sized storage locker was very easy. Scott explained how to operate the lock. All was smooth. The best is that I drive up to the building, put in the gate code, drive inside, the gate closes, I load or unload items, use the gate code to open the gate, and then I safely drive out the gate & go on my way. I feel very safe during the whole process.

  • E B

Im so grateful to Extra Space storage for making things so easy as I transition out of my place. Beth the CSR was especially attentive and super informative - providing excellent customer service (something I seriously did not expect to experience). I’m so glad this place is in East Hollywood. It’s clean and feels safe and secure. 1000% recommend. Thanks Beth!!

  • Myra Barrientos

I had a great experience with Scott today. He was very nice and helpful to me. He was very accommodating. He showed me the storage in and out. How to get in and out. He made our transaction very smoothly. The one thing that stand out to me he was very respectful to the homeless guy who was sitting on the parking lot to move because he was on the parking spot.

  • A. Machine

Was looking for a secure place to store some extra stuff for a few months.. Scott the manager was great, helpful and I didn't even mind his dad jokes (just kidding) he actually should get on stage and be a comedian on his days off... Even caught him in the middle of cleaning the floors... You can tell he cares about his workplace... Glad I found this place!

  • M. Lee Montgomery

Scott has been fantastic. I recently had a family disaster and fell into a financial hole. Scott understood my problem and worked with me to give me time to cure the situation. He never belittled me and made what could have been a ugly situation much better. He actually cares! Whomever hired him also deserves a thank you! He is a real asset to your firm.

  • Di'Margaret Serafin

Scott Young, the manager, and Christine ( I hope I got the name right ), we’re absolutely incredible. Not only are the friendly and helpful, the were resourceful and sweet. They exceed the level of care they give to customers. I cannot thank them enough. If you select this chain and location, believe that you will be in good hands. - Di’Margaret

  • Thalia

As a first time customer I had a urgent storage predicament and needed help to figure it out. Scott, the manager took the time to provide me with options to resolve my move in situation. Reserving my storage unit was quick and easy and he was friendly and professional to work with. I'm grateful for the excellent service at Extra Space Storage.

  • Eric Dean

Great location! Walked in expecting to visit 2 other storage businesses down on Sunset Blvd to compare prices etc. BUT Scott the manager was super accommodating and I fell in love with the unit and vibe. Don’t worry about shopping for a storage unit in LA. Do yourself a favor and start with ESS on Fountain Ave. 5** stars all the way!!!!

  • Joe Mancini

Had a great experience renting my storage unit with Scott. He runs the facility very well, he's helpful, and he's easy to communicate with. Keep in mind, it's a busy neighborhood so you're paying a premium rate for storage units that may be smaller than what you're used to. However, it fits our needs and the facility is well run.

  • Abigail Lee

I shopped several storage places. This fountain avenue storage is the best. Especially, the manager, Scott is very kind and trustful, and this is the main reason I chose this facility. I think rental storage unit is very useful for transition gap to move out - move in, so far I am very satisfied with this facility and service.

  • Dawuan Thomas

At Extra space storage my experience was very awesome. Scott was the person who helped me out of getting a storage his customer service was very outstanding - He’s a great guy I felt welcomed being there. Lastly, the price was great getting a storage. I recommend everybody to get a storage here at this location. 5 stars

  • Stacey Young

Scott was such a great help. He called me and introduced himself when I made an online inquiry. When I came to the facility it was clean and very professional. Scott showed me different unity’s that would fit my belongings. I choose the 8x10 and we did the paperwork. Very stress free and haste free. THANK YOU SCOTT!

  • Jason Gonzalez

I recommend this location! The facility is well maintained and always clean. Scott the Facility manager has been great to interact with, he gave me a courtesy call once when I closed but didn’t lock my storage. I haven’t had any issues in the year I have occupied storage there. Thank you Scott and Staff!!

  • Laurie Digesu

I have been an Extra Space customer for years now. I needed to move items from one location to another. Nadya was amazing, she helped me move into the new unit, gave me a walking tour, helped me with setup, guided the movers through the entire process. She was friendly, helpful and efficient. : )

  • Monica Cotom

Loved renting from this place! So easy to book; everything online no need to go in. Even when I finished storing my items there and had to move out, sooooo easy!!! Would definitely recommend. Scott, the manager, has answers for all your questions and so down to earth. Great customer service!

  • Lia Corpuz

My mother actually utilized this facility 2 years ago and loves it. So I reserved a spot lastnight, and Scott, the manager of this location, took his time and helped me choose the right unit for me and explained all paperwork I signed. Thank you for the smooth process, Scott! …

  • Ruth Hummel

For the price this storage facility is great! I have a 5x10 unit and I was nervous that it doesn’t have a rolling door but it was fine! The indoor parking is very convenient and only once have I gone and there weren’t any rolling carts available. Friendly staff, safe and convenient!

  • William Posada

My experience was great because I was able to communicate and have a clear understanding and choosing a storage the same day. The place is clean, neat, and convenient to communicate with the manager. Martin and Christianna were present in the building leaving a good experience.

  • Julian Gold

The manager Scott was extremely accommodating. Although the area itself isn't that great, i felt very safe storing my belongings with extra space. The room was a lot bigger then i expected and was user friendly. Definitely recommend extra space for anyone in need of a storage.

  • Tanisha Young

Scott is Great ! Very Professional, sufficient, and honest. My mom and I were in a dilemma and he had several options to help us come up with a solution that was perfect. He is an asset to the company and I will recommend or use extra space in the future Happy Holidays T.Young

  • larissa mintz

I’ve been using storage here for a while. I feel safe with my stuff here. Prices have been a little problem but it’s LA. Hope they can keep from upping it in the future too much. But my dad and I have been using them off and on for over 20 years never a problem with our stuff

  • Jason Ralicki

I’ve had my things at Extra Space For the past 3 1/2 years. In that time I’ve been a few different units based on my changing needs. Scott, the manager, has always been genuinely friendly, but more than that he always acts with a sense of urgency when taking care of a client.

  • Katie Lynch

Scott was critical in helping me get access to my storage unit. I showed up a day prior to my reservation with all of my belongings in a Uhaul, and he was able to help me get access to my unit early. I highly recommend this company for the superior service and convenience.

  • Nicole Simons

Quick, easy, safe + efficient move. Beth gave a great tour and was extremely knowledgeable about the building and all of the units. Scott was so kind and informative as well. Both team members were genuinely kind and made a usually stressful experience easy and seamless.

  • Diana Dodd

I have been at this storage location for many years. The place is very well kept up. Scott is above and beyond a great store Manager. Anything I need or don't understand he explains whatever it is and accommodate me with the greatest respect. I think very highly of him.

  • Cherizar Villeroy

In my experience I was treated with respect & curtiousy. Martin (manager) is extremely helpful over the phone and in person. Very nice clean facility. I would definitely use them again and refer. Found them on Yelp and got 50% off the first month :-) (Labor Day Promo)

  • JNT

Scott was very patient, kind, and helpful. I came in closer to the end of the stores operating hours, yet he worked with me to make sure all my questions were answered and that I was ready to go with my new unit well after they closed. Glad to have found this space!

  • Theodore C

Convenient location, access hours until 8 pm. Scott was very pleasant to deal with. He explained everything and he mentioned that if I rent a space at his location the third month is free. He was great to work with. I would recommend this place, ask for Scott.

  • Dave Seif

This place had a deal for the one first month so it was a pretty reasonable price for the first month and if I choose only to stay for that first month I can get out of it and I have to pay any penalties or anything so all in all it was a good choice of mine

  • Jalyn Mruz

Martin Robleto was incredibly kind and wonderful throughout the entire experience. He was so very nice and I would highly recommend him to anyone looking for their storage needs! He even let us extend our lease an extra day without charge. Thanks Martin!

  • Jessica Evo

I’d highly recommend this place, the location is perfect, very clean facility and overall, wonderful staff and management. Did I mention that Scott is a STAR. He walked me through the entire process the moment I arrived so once again, thank you Scott.

  • Ingrid Monakil

I’m giving five stars to this facility because Scott is very nice and always try to help whatever he can. The place is always clean. Hoping this place is always gonna be like this. And I’ve been renting in this space for years now. My space #1132

  • Breanna Fuller

Beth was so helpful!! I needed to get a unit quick and before closing, even though I was rushing Beth took her time to be sure everything was correct politely and efficiently, and got me into a unit in time, I'm so grateful she was there to help.

  • Ryan Pratton

Excellent experience here. Thanks to Scott and his team, very friendly and accommodating, and the building is extremely clean. The security measures made me feel totally comfortable and safe leaving my belongings here. Will definitely come back!

  • shawn younai

Martin really provides the best customer service I have ever received inside a storage facility. Very friendly, and it really shows that he cares about his job. His customer service was so good that I have two of my friends get units as well.

  • Patrick Ketchum

Beth and Scott were incredibly helpful in changing over our storage units over. We had to change the contact information for 4 different storage units in 4 different cities and they made the process so easy. I highly recommend this location.

  • Alex Perry

Scott was an excellent manager. He showed me a clean storage space and answered all of my questions. Scott also made me feel comfortable doing business with Extra Space Storage. I recommend utilizing this facility and working with Scott.

  • David Um

Tony was helpful and friendly and did not try to oversell. Although they did not have the exact storage type I needed, he was a gentleman to talk with. Thank you for the heads up about the ac clearance. I never even thought about that!

  • Isis Luna

I had a great experience interacting with Martin at Extra Space Storage. He was patient and incredibly helpful in finding me the right unit. He also followed up and responded to all my questions and concerns. Overall great experience!

  • Mary Florence B

They never stop raising their fees. Last month my increased rate for a 5x5 was $91. Really annoyed- I’d already moved units just six months ago because they had done that to my previous unit. Definitely looking for a new storage unit

  • Ramon Vera Cruz

Great service. Martin was helpful in finding us a reasonable deal for an 8x8. We were aiming for something cheaper and smaller, and he said he made a note on our account to let us know if a smaller unit opens up. Highly recommend.

  • dd yue

the manager scott here is so professional and helpful.easy check in and moving process, thank you ! if i ever need storage again i know where to go and where to recommend folks , thanks again for making my move process a breeze !

  • Judith Romero

My husband and I had been looking for a storage, went to couple places, bad service. Until we came to this location Chenice and Scott welcomed us and made us feel like family. Completely changed the day we were having. Thank you!

  • MJ M

Scott and his team are just fantastic! The entire process was seamless and he took all my information over the phone. He's a true ambassador for a first timer like myself and I look forward to calling his location home/storage.

  • Lester Belle

I had an amazing experience! Thanks to Martin I was able to find the right storage for me. He is very skilled and I assumed he was the district manager. Very good humble guy! I will definitely tell my family and friends!

  • DON LU

What a great place nice and clean,Scott help us with every question we had we been here for 2 years but we have to move on — I really do recommend this place the prices are great-just ask Scott he will work with you.

  • Oscar Zamora

Scott has done an awsome job from the min you enter the door he welcomes u with great customer service .he also goes ahead and beyond to accommodate ur needs Scott is definitely a great example for customer service

  • Keith Sattely

Super friendly and affable manager. Good facility, decent prices, great hours, easy access. You get the feeling he actually cares about your experience and satisfaction. Ahhh, there’s no school like the old school.

  • Kevin Jimenez

My family’s been customers here for years. Never had any issues. The manager, Martin is very friendly and will help accommodate you when trying to find the right size and price for your storage. Highly recommended!

  • Paul Mitchell

Scott was very professional and helpful. He was patient as He showed me several units. With Scott’s calm demeanor and customer service oriented approach, it made and otherwise stressful experience, less worrisome.

  • Andrea Lopez

I walked in needing a small storage cubby and ended up getting a great deal on a larger one with Scott’s help! He was very polite and walked me through everything seamlessly. Very happy to be a new customer here!

  • Meaghan Carr

Martin helped me so if you come, I hope you get him. He's polite, patient and great customer service. I was able to meet the managers as well. You will not regret this place :) very clean and organized as well.

  • Mario Tenaglia

Martin is a great manager who really helped me and worked very well for my best interest. I really appreciate his attention and great customer service. He runs a good site location here. I Highly recommend it.

  • Jasmine Quintana

Beth was amazing! She called early about my reservation, let me know what availability was and later helped me book the unit! Very friendly and a fellow NY native. Love the experience with this spot to far.

  • Demarcus LeMon

My experience with Extra Space has been pleasant. Sign up was quick and simple online . I was greeted in store by Scott whom has been accommodating and proficient. By far the best storage experience for me.

  • Louise Young

Martin is very kind and efficient. I feel very comfortable with him handling my account. Martin is very patient and, I never feel rushed when I'm dealing with him. He's definitely an asset to your company.

  • Lee Nelson

Very good experience. The place is a bit older, BUT the price is right and Scott really cares about customer service. I was actually surprised by how much he cared and made our move out stress free.

  • Ryan Vincent

So professional and amazing customer service. I highly recommend this place for self storage. Scott Young the manager was great to work with and assisted me in a pinch. Thank you so much Scott

  • Cristina Guzman

This place is pretty great and Scott was extremely helpful. I have been in other storages places in the past and this one is by far the best and seamless process/services I have experienced.

  • Julian Dewitt

Scott was amazing with assisting me last minute with a storage facility. The storage spaces are safe and spacious. I would highly recommend to anyone in need of Extra Space. Thank you Scott!

  • Jim Lowery

Very friendly and accommodating staff. Secure facilities where the code to your unit limits your access within the building to only where you need to go. Easy process setting up the rental.

  • Stephanie Salyers

Been in this unit for years and really appreciated this spot and location. Scott is usually here and always helpful and kind. Today is my moving day and just wanted to share my gratitude!

  • Robert Mera

Just moved in and already I feel the love by the staff. Scott is already helping on my second storage rental for next month. Highly recommend. Very clean unit and easy to rent. A+++++++

  • Michael Riach

From an auction buyers perspective: Easy loading inside my 10' box truck fit inside the parking. Scott was super cool even though im not a tenant, and he was very helpful thanks again.

  • Rex Armstrong

Very excellent service. Clean facility with plenty of moving carts. Very understanding staff. Scott will walk you through any concerns in a concise way. Treats you like family here!

  • Catherine Moss

Scott was extremely helpful! He kindly showed me all the available units and was very personable. I truly appreciated the time he took to show me around. 10/10 would recommend!

  • Matthew P

Scott was amazing he helped me get the right space and was extreme efficient in helping us fill out our paper work and documents! This definitely was a smooth and easy process

  • Scott Furman

Excellent and friendly service. I went to three other potential storage facilities in the Hollywood area, but this was by far my best experience. Scott is great to work with.

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