got there yesterday on a saturday at half 12 and stood there for about 40 minutes without my ticket number being called over by a consultant then the next thing it was knock off time and all the staff member stood up to knock off without caring that there was still customers....this branch lacks customer service

Please train your staff on customer service, even the bare minimum atleast. I was attended to by a lady called Buyisiwe on booth number 1 and oh boy! It could have been my face or the shirt I was wearing but whatever it was, it made her unfriendly from start to finish.

I and my fiance we visited the branch today to open an account the service we got was very amazing. I wanna take this opportunity to special thanks to Rendani this guy was very excellent his personality is on another level you deserve the best …

Best experience in a FNB branch I ever had. The waiting time was very short and the agent who assisted me was very helpful and professional. Clearly he knows his work , he sorted out my issue in less than 10minutes. His name was Sphiliso

I was enquiring about getting monthly statements to apply for car finance someone seems to have set my statements to quarterly without asking me if j would prefer monthly. I had the misfortune of using secure chat to talk to your agent

Go here as a last resort. Apparently the teller’s machine broke down and no one said anything, so we had to sit in the waiting room wondering why everything so slow. I eventually left.

They need more then one teller the teller they have works super slow as well she spends at least 30 min per client! I honestly hate coming here!

All Atms not working garage no money at the mall not working who does that This is real mis management yoooo …

My rating to your office is 1 out of 5 . My problem has not at all been solved .

Absolutely disgusting service. Incredibly disrespectful of one's time.