Would give 0 stars if I could. Staff were extremely rude when refusing us a refund. Nothing was open and the ice rink was a tiny square. My partner and I asked for a refund 30 mins before our booking and we were met with a very rude man who

Very fun experience, all staff are very lovely and welcoming. My sister can be very challenging and I felt as if the elfs and Santa in the grotto were very accommodating and made her feel really special. Definitely recommend ! More

When booking online there was no indication that skating aids were/weren't available. Turned up and was told that all skating aids were reserved, so my little girl lasted 5mins and my son lasted 30mins before they wanted to leave.

Santas Grotto- just feel a bit ripped off which is why I'm giving 1 star. We paid £40 for a family of 4 to see Santa just before Christmas and we were literally in there for 4 mins so I would not recommend for the price. More

Nice little venue, enough there for a few hours: Ice Skating, Father Christmas (who was excellent, one of the best we have seen, my little boy was captivated), Fair Rides (small but enough) and food stalls.

Very good local place, it’s quite small but just right, food and drink available and a little train for kids. Has car parking available and blue badge spots. Coffee, tea, chips, desserts and toy shop.

My daughter loved the whole atmosphere and ice skating! We attended last year too and it was very well organised. Hope you continue to organise every year as lots of locals can have fun! More

Such a good experience! Staff so lovely & grotto was an incredible experience for my cousins . Definitely coming back here again couldn’t recommend enough x More

I had the most awfull experience ever ... staff is rude and unproffesional and did not understand my kids' needs. Lack of communication regarding help bears.

Been here twice now and both times run smoothly and not too busy, the helpers on the ice are great too definitely recommend to go More

My recent visit was alright. Price for skating I found a bit high at around 17 pounds for adults. 8 pounds

A nice afternoon out. A little tacky, but the kids enjoyed it. Expensive too.
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So disappointing. You don't get anything for the extortionate price.
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Amazing day had so much fun. Great family day out.
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Lovely staff and had a really good time
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Very fun. Amazing food and the ice skating was amazing

Overpriced ….
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Great experience!