Family Dollar is a Dollar store located at 12025 N 19th Ave, Phoenix, AZ 85029. It has received 150 reviews with an average rating of 3.8 stars.
Monday | 8AM-10PM |
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Tuesday | 8AM-10PM |
Wednesday | 8AM-10PM |
Thursday | 8AM-10PM |
Friday | 8AM-10PM |
Saturday | 8AM-10PM |
Sunday | 8AM-10PM |
The address of Family Dollar: 12025 N 19th Ave, Phoenix, AZ 85029
Family Dollar has 3.8 stars from 150 reviews
Dollar store
"Both employees at no mask on"
"I like the place, I didn't love it and probably won't make this place a priority to go to or anything like that"
"The most uncomfortable feeling I've ever had in my life shopping at this store"
"More Unorganized than most stores of this type i have been to"
"I was happy there was a Dollar Store around the corner especially if I needed something right away BUT I have experience bad customer service there"
Both employees at no mask on. Female employee outside the front door smoking with no mask on. Same female employee using the F word the S word and other Non welcoming words in front of customers. When approached about her behaviour she told me to go get Corporates phone number from inside And call it and if I didn't like it.
I like the place, I didn't love it and probably won't make this place a priority to go to or anything like that.the employees were nice and helpful I well say that but also they need to is a little bit more clean and tidy. But it's worth going to in my eyes if you need to get a quick cheap item or two... 3 stars...
The most uncomfortable feeling I've ever had in my life shopping at this store. The manager was on personal phone calls the whole time and she was following me around the store and then when I went to check out did not say one word to me she had a conversation with everybody else. I will not shop here again.
More Unorganized than most stores of this type i have been to. but over all, ok. They did have some cool electronic stuff. They had a variety of items and the cashier's who seemed overwhelmed did a good job serving coustomers. Not 5 stars because I feel the store is alittle awkward to navigate …
I was happy there was a Dollar Store around the corner especially if I needed something right away BUT I have experience bad customer service there. The colored man who looks like he hates his job told me to get my own recipt after I asked for it :( I rather go to good deals from now on …
This store has just opened and there are rude ghetto people working there. They dont greet you, I even had to grab my own reciept because the clerk didn't want to hand it to me. This store is less than a minute from my house but I will drive 30min to a store before I come here again.
I stopped by this store earlier today to pick up hot wheels for a hot wheels mail in and I noticed there were no hot wheels on the shelves, I also went to another family dollar and there was no hot wheels there either, please let me know when you guys stock back up on hot wheels
Store says they close at 10pm but arrived at 9:50pm just to see the cashiers talking at the register! If you close at 10pm then that’s why the doors should be locked but to close 10mins early is ridiculous! Highly disappointed seeing that I come to Family dollar often!
Selection is good, just messy and cluttered. Shelves are thrown together randomly, product constantly in the aisles, no organization at all. But at least they have lots of stuff. No bathroom access unless you get lucky and they say yes that one time.
Our cashier was very nice but the store looked dirty and very un organized!.. We tried looking for toys for the grandkids due to being Spring break.. Sadly only found a stuff animal... What happen?. It use to have some toys and a lot cleaner ..
So I've been living In The area for few years now and never seen this store close early ever. Tonight I got off work to and head to the family dollar to grab some laundry soap and the assistant manager or manager was like lock it up. When I
The guy at the register was rude. My husband and I went in only to buy some Airwick Refills for our plug-ins. We found them on the same aisle all staged with a price of $6.59 for a pack of 5. He scanned it and it rung up for $10. My husband
Pulling into the parking lot of Family Dollar there was a guy that just walked right out of the front door with several items he did not purchase and it seemed to me that this happens often as I shop there all the time. I have no complaints
Some of the rudest customer service, I have ever encountered. As soon as I walked in, they were staring at me like I had something on my face. As soon as I touched an item, they quickly asked me if I was going to purchase it. Then accused
IT WAS A GREAT PLACE TO WORK AND I ENJOYED WORKING THERE. ALL WE NEEDED WAS A GOOD MANAGER ON OUR TEAM. WE HAD AN AWESOME TEAM. I LOVED MY CUSTOMERS AS IF WE HAD KNOWN EACH OTHER FOREVER. A MANAGER CAME IN AND DESTROYED OUR STORE AND THE
This newer store is clean and the cashiers and store manager are helpful and friendly. There are some stocking issues, however, and it's a hassle when there's no price or the product is in the right place but has an incorrect tag. The
The absolute rudest cashier I have ever encountered. My community and I get together and put together hundreds of backpacks for the poor/homeless filled with essentials MANY of which we purchase at Family dollar (talking thousands of
Nice employees, helpful and I asked about a Boombox and they did help me out on that, which was great for me. I asked about mouthwash and she walked me to it , and that was good too. I like the family dollar store for quick shopping.
It seems there is always a broken window or one of the glass entrance doors...Its a sign of the area but uts a little off-putting...Usually well stocked and store itself mostly clean...Employees general friendly and helpful...
Was great customer service until I realized I got shorted $5 change. My fault, never leave the store without counting your change. I should've figured something was up when she just put it in my hand and didn't count it back.
Love this place. Nice staff, clean environment. I go in my wheelchair and am treated well. I would like to see more gold peak tea in small bottles better for traveling and hand baskets. Thank you for my experience with you.
Sales food items past experation/sale by date refuses to compensate Will not return items if wrong item sold I was attenpting to buy a micro usb charger for android was given a flash charge for apple and told no returns
Hood, shady characters hanging around outside, but what else would you expect for the area. Store is kinda dirty and disorganized too. Might be due to lack of staff tho. 2 stars worthy, but staff was cool to everyone
Registers never functioning, store is always a mess, never have items stocked. What’s the point of it being close to a residential area if it’s always such an inconvenience. I’ll drive anywhere else now but here.
Came in to shop, bathrooms were clearly labeled and available to public. Stocker informed me I need to ask for a key and when i went up lady just looked at me and said no public restrooms and looked away.
I love this store, staff is friendly and it's not far from me. However, this stores particular prices are quite a bit more expensive than the other Family Dollars in the area by a significant amount.
Boxes of products for restocking everywhere in aisles you cant even walk through with cart. Because of the stocking issue their is a limited choice of things, especially bathroom n sheets ailse.
First time here and I felt sexually harassed by the cashier what a lack to customer services never stepping foot here again and trust me I have submitted a complaint to the corporate.
First time at this location.. good savings on coupons but they need to train their employees to be more professional.. The 2 cashiers looked half dead and not friendly.. ..
Hours posted says 8:00AM for open. It’s an hour later and a few customers have come and gone. The prices here are great but it would be nice to have the right hours.
WONDER CASHIER'S AND CO WORKER'S..MY LEGS WEREN'T FEELING WELL..THEY WENT TO LOOK FOR MY PRODUCTS FOR ME NOW THAT'S GREAT CUSTOMER SERVICE
Workers are very nice, always greets u with a smile wen u walk in store, as well checking out. Store is always clean, (+plus, in my book.)
I always shop here however they have been constantly picked over haven't been able to find anything lately. Shelves always empty lately
Store doors closed with employees inside at 9:15 but the time on google and the Door sign says 10pm….. Really disappointing!
I'm in customer service an the man at the register at 5:30 had a real unfriedly demer he looked like he hated his job
Friendly cashier but very slow line. They need more staff. Too many people coming in with no masks made me nervous.
Like family dollar its a nice store Johnathan and vanessa are my favorite staff at that store meet nice people
The employees were friendly and very helpful but the store was a mess making it a bit tricky walking around
Manager named Blanka is a narcissist on a power trip. I witnessed her treating her employees badly.
The store is excellent and fully stocked, but the cashier was obviously bored and quite unfriendly
Great place to find treasures at a reasonable price. Staff was pleasant, she greeted customers.
Lots to love at these stores. Almost like a treasure hunt because never know what there. Fun
Clean, helpful staff very friendly. Better selection than the one up the street.
Convenient location. Great products at a decent price. Friendly employees.
I came here, and it didn't smell good at all, and the service was bad
I just love this store !!! Great deals, all kinds of products.
A little too expensive for being a Family dollar store.
Clean store with a amazing store manager and employees
Good customer service but no shopping carts
Staff could be friendlier and profile less