Fantastic Furniture is always a favourite store for its beautiful products at a lower price & the range of bedding - lounges - tables & plenty more ..... The store is looking neat & organised - tidy & full of furniture that is lovely to look at -- The staff are very handy to help with any queries & Service with a smile......

Store didn't have stock they said stock was in dandenong store ,but they said they couldn't ring store to hold stock we had to do thr order online ourselves and do the order separately. We also had to approach them to make thr purchase as they didn't approach even when we walked past the desk multiple times.

Purchased a rug and ordered a sofa bed from the Mornington store, couldn't be happier with both products. Customer service and follow up was excellent, person I dealt with I believe was Maddie, nothing was a problem for her. Communication via text/email was thorough and delivery well organised. Thanks.

We recently purchased the Tivoli 3 seater couch. The service was excellent. Purchased on a Saturday and were told it maybe 2 weeks away. Arrived before the next weekend and at the time that was confirmed. The quality and service is fantastic. Will definitely recommend and purchase from here again.

I can’t say I was happy when I attended Fantastic Furniture this afternoon it was like I was invisible! No other customers in the store.. I sat on numerous sofas not even an acknowledgment from the staff … I was willing to spend …

Tara from the Mornington store was OUTSTANDING. She was so proactive in solving my problem which involved a lot of phone calls and chasing on her part. She ended up helping me get the product I needed urgently from a 4 week turn around to a

Absolutely disgraceful. I bought a 3 shelf, 4 draw cabinet. I’ve put the cabinet together and when to turn it over to put the back piece on and it’s fallen apart, breaking and chipping the paint. I contacted the store and they did a review

Visited the store for the first time and staff were not very attentive. Was not greated when walking into store and walked around for awhile looking for what I was after with no help or assistance. After finally finding what I was looking

Completely disgusted with your customer service. Had a verbal agreement to purchase dexion shelving and was leaving to pick it up this morning and received a text message to say it was no longer available. Called to see what was going on

Great service, have shopped multiple times during COVID with most items being ordered in (due to quantities ordered) you get an SMS when items are ready for collection and a generous 7 days to collect. Great prices and quality products.

Fantastic online and store staff where great but the guy who delivered the furniture needs to learn that you might text or ring the person to say that you are there but it would be courteous to go to the front door and knock instead if

Excellent customer service 2 days in a row. 1st day was right before closing time on a saturday and i wasn't at all made to feel rushed or an inconvenience. The next day they were still super helpful with selecting furniture, styling

Never again. Fantastic furniture nothing fantastic about it. Wait times are beyond a joke, no updates you have to constantly chase them. They give you false wait times just to get your business I'm convinced. Why do this to people

Ordered a couch over 7 weeks ago, was told it'd be 6-9weeks delivery, but they'd contact me in 6weeks. I've still heard nothing from them. So I've had to contact them, twice. And no one can tell me what's going on with my order.

Customer service was good. All very reasonable prices and nice looking furniture pieces on display. I can spend endlessly here I reckon. I get a lot of inspiration ideas from their website and social media community pages.

Unlawfully stole my credit card details and stole thousands of dollars from by accounts. I would not deal with this organisation who conducts themselves in a criminal fashion. Visa managed to have my funds refunded.

Great service. Good value. I bought a chair and desk. Although both required assembly, the instructions were clear and putting the pieces together was quite quick and simple. Would buy from them again.

Excellent customer service. Store is well laid out and easy to navigate. Only criticism was that two of the three items I went in to buy they didn't have in stock. Overall great experience here.

1. Silly to have something on display, only to be told there's a "1-3 week wait." This is definitely not the first time we've been told this. Seems to be a common line they use on cheap items.

Terrible customer service. I’m currently in the store and have been for ten minutes ready to purchase The three staff here have completely ignored me and at busy discussing ingrown toenails.

Fantastic Furniture Mornington truly are fantastic!! The staff are helpful and polite, in particular a lovely young man named Luke ... he is a credit to the store! 5 Stars!!

Placed order on the 30th of January 2022 - it is now the 1st April 2022. Still nothing. Customer Service has been terrible. I have called at least 5 times to be told

The staff are fantastic and approachable. Store is well laid out, so it's easy to find what you need, if the staff are busy with other customers.

A big thank you to Jane for her help instore she was wonderful even though I was only in getting ideas for my new home! Will defiantly be back.

A furniture store that provides a competitive pricing range in variety of furniture. There is a section of section for kids furniture too.

Has some very nice stuff. Not as cheap and nasty as it use to be. And prices are still great. Staff are very friendly and helpful

I got 2 recliners wow there great got them delivered before Xmas so comfy .. eat your heart out gold class

Amazing staff. And value for money Thank you Fantastic Furniture

Friendly professional young team. Very happy with my purchases.

Were not willing to sell floor stock. Products not in store.