Fastline Carpet Cleaning & Steam Cleaning Services is a Carpet cleaning service located at 4 Shetland Ct, Pakenham VIC 3810, Australia. It has received 243 reviews with an average rating of 4.8 stars.
Monday | 7AM-10PM |
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Tuesday | 7AM-10PM |
Wednesday | 7AM-10PM |
Thursday | 7AM-10PM |
Friday | 9AM-10PM |
Saturday | 7AM-10PM |
Sunday | 7AM-10PM |
The address of Fastline Carpet Cleaning & Steam Cleaning Services: 4 Shetland Ct, Pakenham VIC 3810, Australia
Fastline Carpet Cleaning & Steam Cleaning Services has 4.8 stars from 243 reviews
Carpet cleaning service
"Seriously so good"
"Just tried to get a quotation today from these guys as our next door neighbors got them and they seem to do a good job"
"Unfortunately I didn't receive a 5 star experience"
"Hired their services to get my carpet and cog uch steam cleaned"
"I have opted the Fastline's carpet cleaning and exit cleaning services"
Seriously so good. I messaged these guys yesterday saying I urgently needed my 2 seater and 3 seater sofa cleaned and asked if it would be possible to do it today, they were so easy to deal with and booked me in for 12. I commented to my partner that it was seriously the easiest most efficient booking I’d ever made and was amazed at how quickly they replied. The guy turned up on time and (in 38 degree heat) insisted we take the couches outside so that he didn’t make a mess with the water! (We has planned to take them outside to dry afterwards anyway). He has done an amazing job! They smell awesome and he got every single mark, smudge and stain out! Never have I been so impressed with a couch clean. (My couches were bad! With 4 kids jumping all over them, it’s almost shameful to admit how filthy they were) I wish I had gotten the guys name. Can’t thank him enough. (I generally don’t leave reviews unless people are really really good at what they do or really really bad) thanks a million!!!!
Just tried to get a quotation today from these guys as our next door neighbors got them and they seem to do a good job. This is my hubbys experience .I was listening first hand Gave a call at 8.30 this is how the call went - Me- " Hi would like to get a quotation for end of lease cleaning?" Him-" How many bed rooms and details please ?" Me - " 4 bedroom- carpeted ,2 toilets,kitchen and hallway including steam cleaning for 4 room" Him- " Okay it will cost you 750$ Me-" wow that sounds really costly". Him- " You wanted a quotation ,I gave you one book it if you want else find some one else." Me- "Okay, you don't have to be rude man." Him-" You are rude so this is how I have to deal". Me - "Okay thank you ". Nothing more to say that is all. Addition -Its all understood from the reply the person has given to this comment(really professional ). If anyone found the "me" part in the above conversation rude, then I have nothing more to say as said prior.
Unfortunately I didn't receive a 5 star experience. Based on all the amazing reviews I booked a carpet clean in. I've never seen anyone clean my carpets which such incredible haste!!! It was mind boggling. After Kha had left, we inspected the carpet and found some high traffic areas had not been touched at all!! I couldn't believe it, especially as I had gone out of my way to make the job easier by buying sliders to place under all the couches and bed legs and removed other furniture onto the tiled areas to make the job easier. I also told him that if he needed any help to slide the furniture my husband and I could help him. Unfortunately, this isn't the first time a company with so many 5 star reviews has disappointed me.
Hired their services to get my carpet and cog uch steam cleaned. Ended up getting an Ottaman and 2 more rugs done because the guy Saja (or was it Renny?) had done such a good job with the carpet and couch. The rates are pretty reasonable too and there are no hidden charges. Paid what was qouted on the phone. 10 stars from us! Good job guys. Going to come back to you if we and when we need more work done. Highly recommended! And thank you so much Saja. Our lounge is a little more brighter and a lot more cleaner after you dealt with the dirt. Professional, friendly and all in all a top bloke! Cheers!
I have opted the Fastline's carpet cleaning and exit cleaning services. They were very professional in the work and more over they supported me in the post cleaning requests from the agent and landlord. My case was very typical, where I was contacted multiple times, not because of any cleaning issues, but sometimes you know landlord does bit over. But Fastline supported me by answering all those queries and even pay visit to property to inspect the post cleaning reported issues. So I will highly recommend fastline, if you want all your bond money back.
The most unprofessional company I have ever dealt with . Do not book them Unless you have a backup plan Since you I cannot respond You did Your worker did not complete the job and walked off , I had a tenant due to move in the next day and you said you will call me back and send him back and never called You could claim you never had a customer to protect your reputation but a google review is there for your actual performance Please do not deny An apology is the least you could do More proof for your unprofessionalism
Reny has saved my carpet yet again - my nail polish shelf collapsed, breaking at least 5 different bottles of nail polish (including glitter polish which is enough of a struggle to remove from nails). Thankfully, Reny responded immediately and was able to fit me in the next morning and managed to get all the stains out! My carpet is now as good as new and couldn't be more grateful! Can't recommend this company highly enough - always friendly, amazing services and affordable prices. Thanks again Reny!
My dogs brought something dead in from the bush and my bedroom carpet was a gross stinky muddy mess. From the moment I called to someone being here to clean was less than a day, which is amazing because I live on a dirt road out of the city and it's often difficult to get work people here. I decided to have 2 mattresses, two sofas as well as another room and hallway cleaned and was very surprised by how economical it was. Great service, great cleaning, friendly staff. Thank you so much.
Very unprofessional Poor customer service Unjustified extra costs I requested a quote on live chat about steam cleaning carpets. My apartment has no parking, they demanded parking in the building, unfortunately I don't have the gift of magic to create parking. I suggested they park in the FREE street parking, they wanted to charge me $120 for the free parking, I asked them to justify this cost then they said they don't do street parking at all and cut me off!
was looking a reliable carpet cleaning company online and realised their website got the live chat function, the operator replied fast and provide reliable information, i had all 4 bedrooms with living, landing and stairs of carpet steam cleaned, 2 x mattresses cleaned and 4 x seat sofa cleaned, done in about 2.5 hours, fantastic job and friendly cleaner. They also provide reasonable discount if you ask to do in bulk. Thank you!
We have been working with Fast Line Services for over two years and have found them to be professional, fast, honest and hard working. Service prices are fair and mostly better than other places we have come across. Definitely wish the Fast Line Services team to grow and may their client base expand due to all the true efforts and great services they have provided. Thank you very much for the excellent service!
We had an end of lease carpet clean done on our lounge/dining area and I couldn’t be happier! They were able to fit us in with only a couple of days notice, were lovely to deal with and are very reasonably priced. They take a lot of pride in their work and it shows! The carpet looks 100%, old stains that were there before we moved in were removed completely and the carpet looks brand new! Highly recommend!
Do not recommend for renters! This company is not professional. The owners is completely unreasonable, also doesn’t understand the basics of running his company. The “operator” was much better to deal with. When cleaning the carpet left a stain of a dark patch, which is now coming out of my bond. Renter please do not waste your time or suffer their consequences like I did!
Amazing carpet guy - honest, professional and does such a great job. Used him a handful of times now, from steam cleaning the carpet for selling the house, to removing pet stains and even curry stains! He managed to get a MASSIVE curry stain out of our cream carpet, despite originally thinking it wouldn’t all come out. Would highly recommend!!
I have now had 3 couches cleaned by Kha. He is fantastic, professional, polite and gets the job done quickly and with no fuss. These were outdoor/alfresco couches and had many stains which I thought were not going to come out but Kha did an amazing job. I will defiantly be using this company again. Reasonable prices too which is always a plus.
Excellent service from Fast line property services.. was on time and did a great job of steam cleaning our carpets which were extreamly dirty. They will surprise you with the amount of dirt that is taken out of the carpets. Friendly staff with a smile and hard working. Will be booking them in again for our office clean before moving out
Very impressed with Shen’s work today. Two dogs & teenagers meant our Persian rug was filthy, couldn’t believe the result, the rug looks brand new, every stain gone completely! Delightfully polite, & obliging Shen also kindly cleaned my hall runner, great job, great service, great guy, will definitely use again. Thanks Shen.
Used this service as they were recommended by our real estate agent for end of lease carpet cleaning. Terrible. My husband did a better job after the guy left. All I got from them was a receipt to say I paid someone almost $300 to wet the carpet with water and perfume. Wouldn't go with this company again.
Today we had our carpets cleaned at our rental property. With a busy toddler running around our carpets were not in the best condition. However after treatment. The stains were not visible anymore. And it came up in perfect condition I could not recommend a better company. Thank You very much
Lovely gentleman came to steam clean my carpets this morning as part of an end of lease clean. I didn’t get his name but he was super friendly and professional and I’m very pleased with the work he did and the cost of the job. I would definitely use this company again. Thank you!
Fastline did a fantastic job on my carpets,there where alot of stains on my carpets that I thought couldn't get removed but they surprised me and made my carpet look brand new,I am a very happy customer ,thank you and great job ...strongly recommend these guys. Kind regards Jo
Wow what a great job they did it was a fantastic transformation the operator removed stains I considered impossible but to our surprise he did a fantastic job speedily and with great results. I would gladly recommend them to anybody. Well done Fastlinecarpetcleaning
Horrible customer service!! Floor was left streaky and damaged after it was ‘cleaned’ and the lady on the phone, told me there was nothing they could do before hanging up. Have cleaned my floors four times with Bunnings carpet cleaner & it did a much better job!
I've used them many times now and each time they are professional, friendly and very trustworthy - wouldn't hesitate in recommending Fastline to anyone i know (i've actually already referred my parents to them - and they've had the same experience).
Called these guys up to have a stained sofa and carpet steam cleaned. Extremely happy with the outcome as the stains all came out. They were on time, friendly and super professional. Highly recommend them. A total 10 out of 10. Keep it up guys!!
Guy arrived on time. Very friendly and professional. Made all my old dirty rugs look like Brand New. Excellent Job. And Good Value for money too. Will certainly hire Fastline Carpet Cleaning again in the future. Thanx Danny for a job well done.
We told them about the property to clean including the floor plan and on the day of cleaning he came like very casual attitude complaining about the stuff that he’s supposed to clean. Asking for extra money on the spot. Very bad not recommended
Reny from Fastline was Carpet Cleaning was very easy to deal with. I had a 5 seater couch and 2 Rugs steam cleaned. He did a spectacular job at a very reasonable price. I am looking forward to getting some more work done in near future and
I'm very satisfied with the work they did on my carpets, and the price was right ... It's always been easy to make an appointment, and their work has always .... Stained white carpet from fastline property services cleaned nice.
Ill recommend this company to anyone, the guys were punctual and I wasn’t lol, they were patient, wouldn’t accept a few extra bucks for me wasting their time. Top blokes, top service and no complaints 10/10 thank you …
Very professional service. They arrived on time, gave a precise quote about the job that was done quickly and well. The carpet cleaner was really polite. We were happy with the job and with the price. Highly recommended.
This company is amazing! He was on time and put in alot of hard work to get the job done! Thank you so much, organised a second job! Great price. Absolutely recommend that if you need a carpet cleaner use fastline
Was quoted 100 for a steam cleaning job then had him arrive and tell me it was going to be 180. When we tried to bring the price back down, he flipped us off with the F finger. Worst person I have ever dealt with.
Today fast line cleaning team did a really good job and very professional outfit, we can't believe how much difference it makes. My living room carpet was really dirty and it came up brand new, thanks again
False advertisement. Online says 3 rooms for $60 was quoted $135. Apparently that deal isn’t u til August 15th but not mentioned anywhere. Was very rude when I mentioned there own add on their own website
Had a fantastic experience. The carpets look great, looking like new again and we have a dog, and baby. Thanks so much, will definitely be recommending this service to everyone and using it again. Justine
Great experience with Fastline carpet cleaning. They were quick to respond and here the very next day. The actual cleaning result far exceeded our expectations. If you book in you won't be disappointed.
Never thought they could remove the stain I had sitting there for years, but they came through. Left my carpet looking new and smelling fresh. Thank you Kha, you did a great job with my office carpet.
Fast, friendly service. My carpets look amazing. Great communication and will recommend . Reny was very helpful about cleaning and how to navigate the after-care. Very professional …
Shane from fastline cleaners was very prompt and did a great job on our property. Even some stains that I thought would never come out (bubblegum!!) were removed! Thankyou Shane! Cheers, Matt.
First time using Fastline, awesome happy with the outcome.Great value for the job that was done today. Will definitely use this company again and will recommend to my family and friends.
Fabulous professional service. Kha was so pleasant. The carpet in one room was disgusting with stains from a lodger but now looks and smells like new. I would totally recommend Fastline.
Reny has done a fantastic job! I had two couches and my carpet cleaned. He was extremely polite, very punctual and efficient in his work. Definitely highly recommend! 10/10 …
We had a great experience with a man named Kha/Rha. Amazing job on the carpet and stain removal here in Berwick. Dried quickly and stains stayed away. Fairly priced. Will book again.
Reliable and efficient, even rang to say he was running 5 minutes late. Carpets and rug steamed cleaned, deodorised and sanitised within around an hour. Great job, thanks!
Excellent Service, came on time, nothing was a problem for them. Carpets look amazing, very thorough and ensured the every section was done 100% Definitely recommended!
We had our carpets cleaned by fastline last week. The cleaner did a great job and was very efficient. Best of all he arrived on time! Would recommend their services.
They were a pleasure to deal with from start to finish. We had our carpet steam cleaned as well as our lounge suite, and also had all the tiles and grout cleaned.
These guys were great ! Got back to me in less than a day after contacting about 8 different services. They were quick & thorough with the carpets. Lovely people !
Reny came out to do our carpet very professional rang before he came assessed the carpet explained everything did a fantastic job would highly recommend fast line
Great work, quick, efficient, came on time, knowledgeable and good around dog and kids, telling them to keep away while spraying etc. Very happy, will use again.
Absolutely outstandingly, first class service. Arrived on time, did not rush but took his time to do a thorough job (unlike others). Highly recommend Fastline.
Gentleman was on time, very polite and did a fantastic job. Extremely happy, the office carpet has a new lease of life and will use again. Happy to recommend.
A+ professional service and cleaning. It was very efficient and was happy with the end result. Prices were reasonable too. Excellent job and would recommend!
Excellent service, was upfront with costs and offered prompt service. Happy with the carpet clean on older carpet, and price was competitive. Thank you.
Amazing service from the boys. Took pride in their work and were very helpful. Great quality and great price. Will definitely use them again.
Would highly recommend - our attendant was on time, professional and did a great job cleaning the 3 bedrooms. Very happy with the results!
Friendly, professional, very thorough in the report provided and amazing service. Extremely affordable as well, would highly recommend!
Very friendly, professional and did an amazing job, would highly recommend to anyone.. Was always super prompt with communication! A+++
Reny arrived on time and cleaned a mattress and car seats/carpets for me. Did a good job, nice guy and easy to deal with. Cheers mate.
AMAZING!!!! i had shoe glue stuck to my carpets and black stains and paint stains and it is all gone! Great service! it was so good :)
Very responsive, and quick turn around time. Half the price of other franchises and Carl was a very nice and humble man. Thank you!
Excellent service from Shen for end of lease clean up and flea treatment. Friendly and was very quick and effecient in his work.
Great job. Found them online, booked service on a short notice for the next day. Everything got cleaned, happy with the result.
Very friendly, very fast service. No dancing around, in & out before you know it, it's done. Carpet looks amazing, thank you.
Very quick and friendly service my three dogs always make it so duty and stains now look like brand new thanks for fast line
I would definitely recommend this company for steam cleaning works. Professional; reliable and a quality service delivery.
Amazing amazing , get these guys. The Carpet was cleaner compared to when we first moved in . They did a wonderful job !
Great service! Fast, efficient and cleaner even came early. Carpets look great and for a great price! Highly recommend!
great prices, arrived on time, did a fantastic job. used for 2 houses in one week. would use again without hesitating.
Che did an excellent job with cleaning our carpets, very happy with the result. Would highly recommend his service.
i really love the way your staffs working. friendly and quickly to finish the job. i will use this services again.
Great service, friendly and great vale for money. Couldn't be happier with the job done this morning. Thank you!!
Was a great service from my man Suren. Will definitely be in contact if we ever need your help again. Thanks mate
Shen was very efficient, friendly and did an amazing job on our sofa and rug! Will definitely recommend fastline!
These guys are very easy to deal with and friendly. Plus they did a great job. I am very happy with the results.
Great bloke did a fantastic job very kind and welcoming couldn’t be happier good pricing to thanks again …
I am very happy with my clean. The man was lovely and my carpet was pretty dirty. Smells fresh and looks great.
Absolutely outstanding job, great service, price was right and very friendly! Would definitely recommend them.
Very happy with the result. I hadn't had the carpets cleaned in 8 years and they came up like new. Thank you
Fantastic Service and on Time! ,great value for money,professional great job A +++++ Would highly recommend!
Extremely professional and polite. Great result with carpets. Would definitely recommend and will use again.
Did a fantastic job of everything, very happy with there work and would highly recommend them Cheers billy
Great service i got all bond back. Very polite and resonable price. Easy to contact and 100% satisfaction.
Brilliant service! Did a job next day for me … communicated well, great value … would recommend to anyone
Fast and efficient local company, friendly service and decently priced. Would definitely use again …
Excellent job, great customer service and very friendly. Highly recommend and will use again. Thank you.
They have just cleaned my carpet again tiday( messy dog)and I’m very happy with the result and the price
Excellent service and great job! Carpets were really stained and they came up awesome! Highly recommend.
Very friendly, punctual and did a great job! Would recommend to everyone, great prices too! - Heather D
Awesome job mate carpet look brand-new, definitely recommend to next customer. Keep up the good work.
Shane was very helpful hid did a great job and I would highly recommend his service to anyone thanks
Great service, quality clean and excellent customer service. Have used the company twice now.
Used the service. Excellent. Nicely cleaned the carpets. Will use the service again for sure.
Great service and price - very happy with result - will use in future and highly recommend!
Second time using Fastline, Kan did an amazing job, will be booking them again next year !!
Kha helped me out and I am very happy! Very prompt and managed to get booked within 2 days
Last minute request to do 2 rugs while doing chairs and was very obliging and no problem.
Excellent job Shen! You did great help for me Cleaning my carpet. I highly recommend you.
Great team very professional and on time and the quality was exceptional thanks heaps
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