AVOID AT ALL COST! I have been ripped off by those people. I am from overseas and therefore English is not my first language. I asked for help with my taxes as I am self-employed now. Katrina Summers called me and said that my situation was very tricky, but she could “do her magic” if she will get 50% of my tax return. I got scared and agreed to it in hope that everything would be fine. After that I’ve never heard from them again. I found a new accountant and when she looked over my finances, she told me that Katrina in fact, had ripped me off. Katrina didn’t take care of the taxes I owed the ATO. The money I made at my previous job was taken into account and Katrina said that I would get a tax refund of $3400. The money that I had put into my account after quitting my job was completely disregarded. So Katrina took all this money from me and there I was still owing over $5000 to the ATO. Apologies if this doesn’t make complete sense, it’s just very difficult for me to put it into writing. Katrina, if you’re reading this, I hope you’re happy scaring and taking peoples money. It’s disgusting behaviour and taking advantage of vulnerable people is absolutely horrible. Thanks to you I am still paying off my debt. Shame on you. AVOID AVOID AVOID!!!!!!!

Katrina is a wonderful and highly knowledgeable accountant. She is always willing to assist in any matter and has a friendly, yet professional demeanour. I would highly recommend her services-she will make you feel comfortable and at ease, and take care of any concerns you have regarding your financial matters. My experience with Katrina and her firm has been a very positive one and I will not be using any other accountants services after how simply and smoothly that Katrina and her firm have consistently responded to my personal accounting needs. 10/10 would recommend for prompt, efficient and friendly accounting services!

One of the most dedicated accountants I have dealt with, Katrina and the team at Figure It Out Accounting have assisted my clients with their accounting requirements and tax advice over the years with professionalism and in a no time to waste manner. Figure It Out has established itself as Australia's leading LGBTI Accounting firm, with a substantial portfolio of clients from this community, it goes without saying that Figure It Out and Katrina Summers are without question well equipped to help with any questions you may have regarding your personal and business tax needs.

Katrina at Figure It Out is by far the most thorough and professional (and yet friendly!) CPA I’ve ever had the pleasure of doing business with. I came to Katrina after a referral, with issues in both my business and personal finances. Not only was Katrina able to resolve my issues and put me on a far better path financially, she was able to explain everything in a way I understood, and eased my mind and stresses going forward. Thanks Katrina, for your advice, and for your easy going understanding of the world. Looking forward to doing business again! Simon

Figure it Out prepared my taxes in my salaried role for almost 30 years. I transitioned to being self-employed and was hopeless understanding completing my taxes, BAS and bookkeeping. Figure it Out were fantastic! So happy I continued with their services as the processes were explained and were very easy to understand and now, I feel confident in moving forward to being in a better financial position than before! I would thoroughly recommend their services.

A rare gem! Katrina and her team at "Figure it Out" are fantastic! I honestly can't recommend her service enough. Such a refreshing change from dealing with corporate firms that honestly seem more geared towards the needs of the ATO than mine. I wished I'd changed to her years ago. I hope she can look after my tax interests for many more years to come.

Katrina and her team are the best. They got me the best tax return I've ever got, they got it super quick and they were wonderful to work with. They are so much better than your accountant. Call them and switch, it will make you so happy.

Figure it Out, Katrina and her team, are brilliant at keeping tax returns straight forward and timley. They make the process thorough and simple. Katrina has always given me excellent advice - immediate extremely fast! Thanks!

I have used Figure It Out for my tax returns for a number of years now. Katrina is amazing. She is friendly, thorough and puts your mind at ease. I highly recommend this business! Thanks for everything Katrina!

Katrina has up to date knowledge of tax issues and give very practical, straight forward advice. She and her staff are very professional and a pleasure to deal with.