Extremely limited on what you can accomplish on their app and online. This is unfortunately our business bank. The fact that will be changing this week. I've lost track of how many times I've had to call for services that I should be able to easily complete on their website. We're constantly running into obstacles of limits being too low, we don't have an ID that they were supposed to have for provided us, "you can only do that talking to an agent over the phone". This bank is completely I'll prepared to be a business banking institution. The only reason I gave it two stars is because the representatives answering the phone are always courteous.