It always takes forever to get through to the Teller. I asked about the phone's why the phones aren't working they're going to say because they're getting unlimited phone calls because of the stimulus checks. I go online online tells me to call these phone numbers. when I called the number these numbers are no longer in service that doesn't mean that they're getting unlimited calls. How can you get and unlimited number of calls in you're out of service

There very busy at this location but it is a good place to bank just need more bank's and ATM in a round NRG other then that is a good bank you get loans easily they have car loans etc just give them a try I been with them about six years …

They move extremely slow, have had my card turned off several times because of suspicious activity but they never call to notify me. I have to find out when its declined at a store. Only use this bank for autopay bills now.

It was with the loan department. Submitted car application, but never got a response or call. I purchased and financed with different source. I will pull most of my money and put in savings with different source.

I like the bank the tellers are alway very nice I e never had a problem I now have 3 accounts with them. I just wish they would get more backs around Houston other wish it’s a good bank

Amazing bank and super convenient like their name says it! I love all the benefits they have to offer and the smiling faces at the location! Is always a pleasure to bank with them.

Horrible horrible horrible customer service and the customer service manager Erica was horrible. Just kept repeating the same thing over and over like a machine.

Love my bank not just because they're open every day but because their tellers are so nice and welled trained... …

Faster than the one at Braesridge and Bellfort, inside Joe V. They are also very nice.

I waited in line so long I swear I almost fell asleep.