See post below for my first encounter with Fitness Canada Physio & Massage. I was contacted by the manager, and informed that the student performing the massage on my partner and I was just a receptionist, and was not supposed to be doing unsupervised massages on clients, and has been let go. Second visit- My boyfriend and I were invited back to have a massage by an experience RMT. Both my partner and I were very pleased with the massages we received from Barb. Barb is very experienced, and clearly knows what she is doing. I never knew I carried so much tension in my jaw, and she knew just what to do! She understood perfectly the kind of massage that my boyfriend and I were seeking - beat us up, we don't want to feel good as you're working on us, we went to feel good in the long run. We don't get massages to relax, we get massages to deal with tension and tight muscles. Barb is very good at massage therapy, and I will be booking with her again. First visit - My partner and I both attended and requested a one-hour massage by an Registered Massage Therapist (RMT). We both received so-so massages by the same lady. There was only one staff member working that day, so she had to leave in the middle of my massage to attend to the front desk. We both were charged for an one-hour massage by an RMT. Once I was home, I noticed the name on my receipt was different than the lady who performed the massage. I googled the name, and found a completely different massage therapist. When I contacted Fitness Canada Physio & Massage Centre, they informed me that our massages had been performed by a student, and that she doesn't have a RMT number, and that's why their is someone else's number on it. I then requested to have the amount paid altered to reflect a price more appropriate to receiving a massage by a student. The (upset) student massage therapist then called me and said "my boss told me to call you and explain that 'technically' I am a student, but I've done all my first year training and that even though I don't have a RMT number, or all my hours, it's okay that we charged you the RMT rate". I told her I disagreed with that assessment, and that I would like her manager to call me. I never received a call from the manager of Fitness Canada Physio & Massage Centre. So Fitness Canada Physio & Massage Centre is hiring students and (I assume) paying them a student rate, and charging clients a full rate. And I certainly don't appreciate them directing their student employees to emotionally manipulate customers into not "pressing the issue". The whole thing is sketchy.

I attended this clinic for a lengthy period of time post MVA. Senthil was helpful at the beginning but as time progressed, he used the same technique with TENS which was NOT helpful. He did not seem to know any other methods to treat the injuries. Once I was provided with another clinic by my Insurance agent , I had an entirely different experience. The new physiotherapist used a variety of effective techniques and exercises, As a result, I was able to achieve more lasting relief. I could not believe what a wide variety of physio techniques were available at the new clinic that Senthil had no knowlege about. But the biggest detrimental issue that I experienced with Senthil was the abusive manner that he started communicating with me. In the weeks before I changed clinics, I would often leave the clinic in absolute tears.There were too many incidents to relate here. On occassion, he apologized but toward the end of my visits, he did not even apologize. His communication skills are extremely poor. He simply does NOT hear what a client is saying. For example, if I expressed a concern,about the pain I was having, he would nod, but instead of attending to the issue, he would repeat the same question .Or instead of listening when I was expressing a concern and requesting a summary of number of treatments, etc., he would speak over top of my communication and become very argumentive. How non professional! He would benefit extensively from ACTIVE LISTENING communications skills and learn how to express genuine kindness. Perhaps, with additional training in understanding what physio techniques and helpful exercises are available to strengthen muscles; as well as, training in effective communication skills, he could become a much more effective and professional health provider.

I came here for an Ayurvedic head massage. I made sure it was an actual head massage on the phone as I didn’t want any other treatments since I already had a regular massage therapist and I was advised that the therapist was male. I came to the clinic in December 2022 when we had the severe winter storm. I was told that the therapist didn’t do head massages while I was already in the room with the therapist. I thought because of the storm, I might as well get a massage since I was stuck there. I also didn’t know how to just walk out with my assessment already being started. I was very specific as to what I was comfortable getting massaged on my consent form as well as the massage therapist himself. I didn’t feel comfortable with the massage. I was then charged for a 90 minutes massage therapy session, which was unexpected considering that I came in here for a way shorter head massage. None of these were explained to me ahead of time, which would have been appreciated considering how heavy the snow storm was that day.

I would like to share, that "Barbara" at the Westbrook location was absolutely excellent! After 3 whiplashes in the past, I had always learned to simply deal with the pain in my neck. But it would flare up often. She had a really different technique and helped me so much! I have been battling pain for years and tried many many massages, combined with chiro. I could not shoulder check "normally" while driving. It's been almost a week since I saw her last, and today there is much less pain. I will continue to go to her as she knows what she's doing in my specific circumstance! I also have never been disappointed with any other massage therapist at Fitness Canada Physio & Massage Centre and highly recommend them all. But, especially Barbara if you have been in a MVA. Nancy M.

It was an okay experience. The therapisy knew exactly what spots to hit. She was able to determine the root of the issue and guided me through exercises to help minimize the issue. However, I booked an hour massage and she only spent 40 minutes.( I was 5 minutes late yes because I was unable to find their location inside the mall and then I stood in the wrong line up inside the clinic.) The therapist was chatty during the massage which I did not appreciate since this is supposed to be relaxing in a peace and quiet environment. The other thing is, she offered me to have a zoom meeting with someone for a job to earn extra money on the side during the massage. Extremely unprofessional! The massage was good, can't deny but these extra little things ruined the experience.

Booked an appointment for my wife here, based on the many positive reviews; however, her experience was anything BUT positive. Her appointment was at 6:15pm and as she was parking, she received a call from the clinic stating they're running behind and her appointment would be delayed for 15 minutes. My wife decided to wait the 15 minutes; however, 15 minutes turned into 30 minutes, then 45 minutes, at which point she left as she had to pick our children up at 7:30pm. The most basic form of appreciating someones business is to respect their time, which is clearly not important here. She was also put off by the clinic itself and staff, and advised she would not return and definitely would NOT recommend this place to others.

I booked an appointment a month or so in advance for their Ayurvedic Shirodhara massage. When I booked my appointment I was told that the therapist is not available for this massage and the only date available was after a month and half. Today I went for my massage and was really looking forward to it. I got there 10 mins before my appointment and they gave me some forms to fill out at the time of my appointment. After that I was told that their location was not setup for Shirodhara yet. It was such a waste of my time as I specifically booked for that massage. Poor communication and a complete disappointment. -10 for professionalism.

Visited the 37 street location on Feb. 22nd and received the most incredible deep tissue massage from Barbara Vartey. I was suffering from a severe neck and shoulder issues that were getting progressively worse significantly impacting my sleep and causing painful mobility issues -just turning my head hurt. I woke up this morning after the best sleep I've had in months and the neck feels extremely loose and turning my head is no longer an issue. I've been getting massages for over 30 years and have never experienced this level of relieve and recovery. Now I feel silly suffering for so long before dealing with this issue,

Highly recommended! I had Barbara for a 60-minute massage therapy session and it worked absolute wonders. Barbara was very professional and she is absolutely awesome at massage therapy. I had pain on my right thigh/hip area for about a month and she was able to determine the problem with ease. Barbara was also able to determine my muscle tension around my neck and shoulder area. Afterwards, my body felt so good and the pain was almost gone. I will have another session for a follow-up treatment. Best place to get your massage!

I hurt my back at work to the point that I couldn't walk so I came to this physio clinic because it is conveniently covered by WCB. I was received by the friendly staff and quickly introduced to Amneet which took care of my injury for about a month and now I am feeling much better. She really did make a big difference into my recovery. If you are looking for a knowledgeable, friendly and professional physiotherapist, then this is the place for you.

This is the best massage place I've ever been to. So glad i came across Vincent. With over 25 years of experience: Vincent gave me the best massage I've ever had (i have gotten lots of massages) but his knowledge and technique beats everything I've ever had before. Left the place a new man, an out of body experience I've never had before. Vincent! Again, thanks soo much man that was great. I will be back again forsure next week!!!

I visited this clinic for physiotherapy on my arm, leg, and neck. I was treated by Romina Manriquez. I was in a lot of pain on my arm, leg and neck due to a work accident. I was very glad to get a quick appointment. The service I received was good. Mina explained what cause my pain. The treatment and advice during and aftercare definitely helped me in my recovery. Thank you Mina and team, all of you did a excellent job!!!

I had the hardest time finding the best masseuse in Calgary and now I've found him! Vincent's massage techniques are incredible. I have tight knots in my shoulders for years due to multiple concussions. With just one massage session, those knots were released and I feel like myself again! Thank you so much for the amazing service. You are a hidden gem that everyone should know about :) Highly highly recommend Vincent!

Senthill is so personable, his staff is knowledgeable, pleasant and very well informed. You fell like royalty when you are there. The massages are incredible. I recommend that anyone who does not want to fell like a number go there. They really care about you, beautiful, and the physio is top class. You must be careful because you might want to adopt them all,....lol...I would never go anywhere else!

I had neck paid for over a year. bought many pillows and saw a chiro in the hopes of making it better. nothing worked. One session with Barbara and she found the problem and fixed it, havent had neck pain since. Then asked her about my TMJ, she instantly knows she can help and works on it. She works hard to identify the root cause of pain, and understands the mechanics of the body very well.

I had the best experience here. I had an accident and suffered from neck and shoulder pain that’s when I met Amneet at Fitness Canada physio. Amneet is very knowledgeable with her work and masters how to treat any pain. The front desk staffs are so kind and welcoming too. Most of the time I had to change my appointments time Amneet was so flexible with me which was very helpful.

Dr. Senthil is very skilled and knowledgeable! I have an injury in my foot and chronic pain in the rest of my body, and he has been very encouraging and helpful. I've seen him as a massage client and a physio patient now for nearly a month and he is very skilled in both forms of care! Very holisticly oriented care, and offers hands on practical solution to biomechanical issues!

This was my first experience with deep tissue massage and what a wonderful time it was. Barb was my therapist and I will be going back for more treatments. I went in with lots knots in my back from doing heavy lifting at my work and she worked them all away with no pain. After the treatment I walked out feeling amazing with no discomfort at all. Would recommend for sure.

Last Friday, April 23th, I went to Fitness Canada Physio & Massage Centre for a massage. The girls at the front desk were very pleasant. Barb was my massage therapist and I was extremely happy and impressed with her treatment. She was amazing. I walked out of there feeling very good. I am looking forward to more massages with Barb.Thank you once again.

I have been seeing Senthil for a month now, and it is making a huge difference for me. They have two locations, and an awesome referral program. I feel that the staff is knowledgeable, professional, and gifted in healing! I also like that they use physical touch, and motion for healing but also some technology like ultrasound and electricity etc

I had a deep tissue massage by Barbara on Monday July 26/21 and it was Fantastic! She was extremely in tune to all my aches, knots and trouble areas from past injuries and health concerns and is a wonderful masseuse. The staff is very friendly and courteous as well and I highly recommend booking a massage there. You won't be disappointed!

Amazing staff!! Super friendly, helpful, they make me smile everytime I walk in the door In physio awhile now and love my treatments, and the relief I'm finally feeling. Now started massages with Barb, and feel amazing everytime. I can't imagining going anywhere else! Thank you all so much for helping deal with this old body. :)

I went to Fitness Canada Physio & Massage woodpark location last week. It is a wonderful experance. I got friendly welcome at front. The massage therapist listened my concern patiently and really understand my problem. He is very knowledgeable and powerful. After massage，my pain got much relieved. I really enjoy it.

I had my first massage with Vincent today, and it was by far the best massage I have ever had. I have a lot of sciatic pain, and he really worked diligently to alleviate the pain which he did. He also loosened up some trigger points on my shoulders. He is so skilled that I have already booked my next appointment.

Highly recommended for all your Physiotherapy needs. Mina and her team helped me alot in getting me back to my routine in just 3 sessions. She is amazing and I’m feel super comfortable in her hands, and the stuff super clean all the time that I used it. Front desk staff very professional service. Thank you …

Have seen Barb a few times now at the Westbrook mall location. It is amazing how she has relieved my headaches with the work on my jaw! Seven weeks without a headache is a record for me. She is very knowledgeable and knows the interconnectedness of the body. Barb is also very friendly and easy to talk with.

Really good staff at Fitness Canada! Caring and helpful. Willing to stick with clients and work with them for results. My physiotherapy treatments with Senthil have been super effective. They have provided relief and hope for recovery for me. Both Vincent and Barbara are excellent massage therapists.

Had a very pleasant experience for a massage at the clinic. The treatment room was comfortable, with perfect light and nice music. Staff are very professional, keen to understand the needs and provides treatment accordingly. Overall, had a great experience and would surely recommend it for anyone!

Mina is very proficient in what she does. Listens to her clients issues and treats them accordingly. She did a very thorough assessment of my pain issue and in no time I was able to walk with hardly any pain. I would highly recommend Mina to be your physiotherapist.

Everyone was so very friendly and welcoming! Barbara was very knowledgeable and she gave a couple tips on how to lossen up certain muscles. Barbara did an amazing job, and I left the massage feeling so much better!