Mark is the man! He was super helpful and very knowledgeable about all things shoes (and wedding related). He went above and beyond to source a pair of pristine shoes for me and I am so grateful that he went the extra mile to get exactly what I wanted. Make sure to see him when you visit the store!

Amazing customer service at both Macquarie and castle towers Maria and Vrushti, over and beyond for me and exceeded my expectations. They were so helpful, pleasant to deal with and I now will always be buying from Florsheim. Thank you to both of them for the wonderful experience!

Mark provided the best service I have experienced in any retail store in Australia, using his unique combination of excellent product knowledge and super helpful customer service. If you need a pair of shoes, go have a chat to Mark!

Mark's customer service standards are incredible and he is an asset to the business and should be congratulated on his efforts and commitment to making the customer feel at home. Definitely will be coming back.

Marks level of service was exceptional. Very knowledgeable and professional. Will definitely be back for more. Great range as well. And personalized service that is rare to find.

Toby from this store was very helpful and patient in finding me a good pair of work shoes. Took the time to explain the different soles and models available. Highly recommend

Had a great experience today buying some boots. Knowledgeable and friendly team who took the time to find the perfect option for me. Thanks guys!

It was really busy and Mark was an excellent help. Absolutely the best customer service provided. I will be coming back for more shoes.

Nice to see good service still exists. Thanks Toby, keep up the great work mate.

My wife bought a pair of work shoes at 30% off. Sale ends in 2 weeks time.