Foot Locker

361 reviews

1711 W Bethany Home Rd, Phoenix, AZ 85015

stores.footlocker.com

+16022469931

About

Foot Locker is a Shoe store located at 1711 W Bethany Home Rd, Phoenix, AZ 85015. It has received 361 reviews with an average rating of 4.1 stars.

Photos

Hours

Monday10AM-7PM
Tuesday11AM-6PM
Wednesday10AM-9PM
Thursday10AM-9PM
Friday10AM-9PM
Saturday10AM-6PM
Sunday10AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of Foot Locker: 1711 W Bethany Home Rd, Phoenix, AZ 85015

  • Foot Locker has 4.1 stars from 361 reviews

  • Shoe store

  • "THE PERSON THAT WAS SUPPOSED TO HELP OUT SEEN ME WALKING IN"

    "i read the story about foot locker and this is what i read United States, as well as subsequent purchases of regional storefront retailers Sporting Goods (purchased in 1997) and The Athletic Fitters (purchased in 1998)"

    "I had to give this place a one-star because I was followed around the store blatantly stared at the whole entire time I was there there were other people in the store besides myself and every step I took Cody took it with me and he would just stand there and stare at us with his arms crossed as if I'm some type of common criminal that's coming in here to steal I've never stolen anything in my life and I don't appreciate being treated as if I would steal from them so the store gets one star if I could give less I would never feel like I'm going to be treated as a criminal and not as a customer wanting to purchase the products that are for sale in the store"

    "purchased shoes over there a week later they were bad they were hurting my foot something happened inside the soles went back to take care of it it took another week before I was taken care of if it's something wrong with the shoe you have to get same shoe you can't get different one I will never buy shoes again at the malls their return or exchange policy suck"

    "I ordered some Ultra Boost on sale, online"

Reviews

  • David Gutierrez

THE PERSON THAT WAS SUPPOSED TO HELP OUT SEEN ME WALKING IN. NO GREET NOTHING SO I CIRCLE HER AND ASK IS IT TO MUCH FOR CUSTOMER SERVICE. SHE HAD AN ATTITUDE. I WAS TRYING TO PURCHASE THE NIKE VAPORMAX IN ALL WHITE. SHE'S LIKE THEIR ISNT WHITE ONES. I REPLIED WHATS THAT IN ALL WHITE SHES LIKE YOU SAID . VAPORMAX THOSE ARE PLUS . I REPLIED I DIDNT KNOW THEY WERE PLUS BUT EVEN BETTER.I CHANGED MY MIND BECAUSE SHE SAID YOUR 8 1/2 SHOE IS THE DISPLAY ONE. SO I SAID IM GONNA PAY 250 FOR SOME BRAND NEW SHOES AND GET A DIRTY YELLOW SHOE. SHE'S LIKE YOU DONT HAVE TO AND I DIDNT. I BOUGHT THESE INSTEAD AND LEFT WITH A SMILE‍♂️I WORE THESE TO WORK

  • Underwater 300

i read the story about foot locker and this is what i read United States, as well as subsequent purchases of regional storefront retailers Sporting Goods (purchased in 1997) and The Athletic Fitters (purchased in 1998). After 1997, Wal-Mart replaced Woolworth in the Dow Jones average. The Woolworth Corporation remained the parent company of Foot Locker, and in 1998 it changed its name to "Venator Group, Inc." By the 1990s, Foot Locker was responsible for more than 70 percent of Kinney Shoe Corp. sales, while traditional shoe retailer Kinney was in decline. Venator announced the shuttering of the remaining Kinney Shoe and Footquarters stores on September 16, 1998.

  • Asia Wallace

I had to give this place a one-star because I was followed around the store blatantly stared at the whole entire time I was there there were other people in the store besides myself and every step I took Cody took it with me and he would just stand there and stare at us with his arms crossed as if I'm some type of common criminal that's coming in here to steal I've never stolen anything in my life and I don't appreciate being treated as if I would steal from them so the store gets one star if I could give less I would never feel like I'm going to be treated as a criminal and not as a customer wanting to purchase the products that are for sale in the store

  • ilho G

purchased shoes over there a week later they were bad they were hurting my foot something happened inside the soles went back to take care of it it took another week before I was taken care of if it's something wrong with the shoe you have to get same shoe you can't get different one I will never buy shoes again at the malls their return or exchange policy suck. Go to Kohl's even Sam's Club or Costco or Sears no questions asked

  • Robert Christie

I ordered some Ultra Boost on sale, online. But, they fit a little too snug. Because of COVID, the north side stores have been closed. I came to the Christown location to exchange for a bigger size. The young woman that helped me was friendly, professional, & helpful. She even gave me $11 back, because they were on sale in the store. I'll be supporting this location moving forward simply because of the great customer service.

  • Yolanda J.

I ordered some shoes from here for my nephew. I never received a notice letting me know the shoes were at the store. Furthermore, the stores phone number is useless. It always says its busy. In went down to the store to pick up the shoes and the store associates took awhile to get them. They also bounced back and forth telling each other to help me. I felt like 2 of the associates didn't care about customer service.

  • Nichole B

Worst store , worst customer service , everyone standing around doing nothing, no one spoke when we came in, I was standing right in front of their employees and still no one acknowledged me or said anything, at this point I should of went and got the shoes my self from the back of the store , will not be back 0/10

  • Robert Plessinger

Excellent but when you walk in there they act like you don't exist because you don't look like a somebody's going to go buy a pair of shoes that are kind of expensive you have to go grab somebody to say something just because I was in a wheelchair that doesn't mean that I'm not going to buy something

  • Julie Francis

They didnt even try to help me.. tried asking if they could order online for me but they brushed me aside and said it wont work and they said no other footlocker has the size I wanted - how.? When they didnt even check for me.. never going back to this footlocker again..

  • Val Espinoza

Went there 2 evenings ago looking for shoes. The 2 young salesmen that were there.....offered no help at all. No greeting....and very little clothes left in the store. This is usually my "go to" footlocker for years now..... Time for a change.

  • Lorina Torres

OMG, my two boys were acting wild in the store, they’re little. However, we were waited on and helped out with the most patience and regard that I’ve ever seen. My kids didn’t even bother the guys working, they made sure my son got the

  • Stephany Martinez

I WALKED IN NEEDED HELP AND THE TWO EMPLOYEES WERE JUST STANDING THERE TALKING TO THEMSELVES SO RUDE I WALKED IN TO GET SOME SHOES FOR MY SISTER I ASKED IF THEY HAD THE SIZE THEY RAN OUT OVERALL THEY WERE RUDE NEVER COMING BACK HERE !

  • LD Martin

Small size foot locker usually with 2 youngsters offering basic help "we got some Jordans in stock" on the way in but forgetting to up sell the socks on the way out. Good to grab a fresh pair just nothing amazing.

  • Michael Guizzotti

Not the biggest fan of this location. Good selection but staff seemed not interested in helping me. More interested in helping someone else who was just browsing. Went to famous footwear and bought shoes instead.

  • Monda Jackson

This location sucks man I still bus shoes here and was told a pair of the last pair of jordans id bought were fake and yet I'm not sure besides though this place doesnt have many jordans and other shoes or hats

  • GW C

Inside the old christown Mall, this store is a standard foot locker. The only problem with this location as the employees seem to be more interested in looking at their phones than helping customers.

  • Abigail Mcinnis

I visit this store daily absalutaly love Phil and Angel. Thanks guys for always being so friendly and for doing your best to make sure i leave a satisfied and happy customer.....(the costco lady)

  • KATHERINE Jim

The assistant was helpful as soon as I stepped in the store. He showed me the women's shoes. The shoes I wanted wasn't there. Then he pointed out two stores in the mall that sold shoes.

  • Melissa Perica

Staff super helpful. Found a shoe I need and can afford. I will be back during the weekend to buy them. The shoe in picture is black. The picture for some reason came out looking gray.

  • mohammed Faizi

hi im mohammed and i been trying apple for a job at the footlocker but i can't find the job application. if you please send me a link for it it would be great thanks

  • Bigtrain747 BIGTRAIN

When are the action do they sell any shoes in a size 17 the cells people just laughed and started making fun of my foot size and said no they don't have anything

  • donte maurice

This foot locker is really terrible!!! I picked out 4 different pairs of shoes and they didn't have my 12 or 13 in any of them ... I won't go back to this store

  • Monica Phares

I got a pair of Nike's there today that are fabulous. And not only are they so cool. The comfort level is bar none the best. Great selection too. Made my day

  • Pearl Marshall

I waited a long time for a manager to come and do a return. Even though I had the receipt. Any employees should have been able to return my t-shirt for me.

  • Jenna Kramer

There was a lot of people and not enough employees to help me. I wish it had a bigger selection of shoes. I didn't buy anything today but I will be back!

  • Dee Ess

The manager was really nice, he was the ONLY one who came up and asked if I needed any help though. As far as I saw he was the only one helping anyone.

  • fraddy and foxy

It's ok...but very upset they didn't have the new Adidas u path in my size . ...employee didn't offer me to order them ....so I went some where else

  • Hope Milano

Aweful aweful no shoes in stock just on the walls and have to ask staff for help at least the ones that aren't racist. Was absolutely horrible

  • MAX

Worst footlocker location in AZ the cashier girl is absolutely disgrace to this place very rude and unprofessional. You lost a loyal customer.

  • Alfred Q Epps

Outstanding customer service! Would definitely go back again and again and again. The manager is a good mentor to the his co workers.

  • Cathleen Engers

Staff was friendly & knowledgeable however the register was super slow & wouldn't let me order shoes that they were out of. Bummer.

  • Silvio Garcia

Angel was super cool and assisted me in getting my daughter's Jordan's for her birthday, very helpful and fun the whole experience.

  • Korinne McClemens

Great Service. While we were there the store was very busy. The employees kept everything running like a well oiled machine.

  • Chew

Best service I have ever seen, I wish every store could be like this and I've found a pair of shoes that are my favorite

  • Dona Kay Hakes

Foot Locker has a lot of different shoes. I have never purchased any from this store but it looks nice and clean inside.

  • Abbie Gutierrez

The people were very helpful even though it was busy. Wish they had a better selection but it what they had was ok.

  • jessica brown

Seemed to have more workers than actual shoes. Not variety of jordans. Store was clean and organized.

  • Elizabeth Herrera

Employee very helpful in tracking down and ordering the Nike style of shoes I wanted. Thank you!

  • Joshuaboi1230

Alright on shoe stock limited options on air jordan one's since covid hit. Used to be very good

  • brandon johnson

Rude staff, Very rude. I kindly left the store with my family and we spent our $600 elsewhere.

  • Player Prop Pimp

Cool clean place in the mall part wide selection of everyday ware and some new new but no J's

  • leticia Tarin

Guy did an online order for me an my 4 kids even though it was super busy. Very nice workers

  • Christopher Lewis

All They have to do Is Answer the Phone Besides that In Store Service is Very helpful

  • Flo Astor

Good variety of shoes, but never have the size you want. Customer service is great.

  • Jennifer Owens

Boring new shoes. Staff not helpful. Way overpriced but typical for Foot Locker...

  • Christina Mack

Good place and shoes, but they don't have too many bigger sizes whenever I go.

  • Eric Zoller

I like to brose there discount isles and look for deals which I find sometimes

  • Betty Miller

Treated like a thief they called the police on me to make sure I didn't steal

  • Janeth Zurita

They had soccer cleats but not my size and need some by tomorrow …

  • Stephanie Mack

Its clean well light and well stocked had the shoe I wanted in stock.

  • Graham Jones

Typical small footlocker...good selection but super friendly staff.

  • Jasmine Fuentes-Puente

Have a wonderful experience. Angel was super friendly and helpful!!

  • Ar Turgenev

Couldn't get any help eventhough I was only customer in store

  • Skello

Need more stuff but decent enough to shop every now and then

  • Chrissy Jai

Helped me even tho it had been awhike gotta live footlocker

  • Deranda Leonard

It was OK. Not much choices for outdoor with wide feet.

  • Parker Horejs

It's got feet and shoes to go on them. Nice selection.

  • Michael A. Hybl

Really good selection but the prices are kinda high.

  • Alexandrea “Lxee” Banks

Waited forever for the guy to get one shoe to try.

  • James

Always cool people and are attentive to customers.

  • Kasey Chappel

Great selection awesome prices covid-19 friendly

  • Cece Lewis

Always buy something when I go visit this store

  • Benjamin Carrillo

Had the right size was out in about 8 minutes

  • Mike Robison

Nice place didnt have what I was looking for

  • Lawrencia Blebu

The workers are very friendly and helpful

  • Jandy Santiago

You can fine any kind of sizes of shoes

  • Twist Killz

Friendly and good customer service....

  • Gary Zanes

This place has definitely gone south…

  • fp.

I got my new shoes here fast service.

  • JOSEELI RIOS

GOOD FOUND ME SOME NICE RED SHOE WEAR

  • Bryan Burrola

Tiny selection and nothing under $120

  • Ganya Williams

I'm looking for something bout shoes

  • 20MiL

Brought some really cool sneakers

  • Dane Hill

Great, great, great!!! Thank you!

  • Beautiful Esha

Nice friendly staff very helpful

  • Adriana Frick

Very helpful lots to choose from

  • Stacy L Godin

Stacy is there most of the time

  • Mash at Right Toyota Scottsdale Az

Great choice of shoes . …

  • Lydia Saenz

Manage to snag $10 vans!!!

  • Natasha Cummings

They've always been great

  • el Mizael foo

Love it the is good shoes

  • TOFAVAHA TOFAVAHA

Fast and friendly service

  • Louie Cruz

Nice shoes. and clothing.

  • Rita Trinidad

Great customer service.

  • Mikey Gunz

Good service, friendly.

  • Brian Carter

Open and orderly flow.

  • David Ransom

Lots of stuff for feet

  • Edward Conteras

Good place nice kicks

  • Lionel Dazen

good quality of shoes

  • k D

No air force 1 Nike.

  • B Coleman

Loved the selection

  • Jp Samayoa

Quick and easy help

  • Hikaru Fluff

Good place to be at

  • Robert Hollis

Love shoe selection

  • Scott Christopherson

Shoes lots of them

  • Opal Atchison

Clean not crowded

  • Jessica cross

my favorite place

  • Tina Harding (Elf)

It's a shoe store

  • Marcos Martinez

Good place to b"

  • Latosha Ables

Love my jordans

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