Shop 168 - 169 Westfield Burwood, 100 Burwood Rd, Burwood NSW 2560, Australia
Foot Locker is a Shoe store located at Shop 168 - 169 Westfield Burwood, 100 Burwood Rd, Burwood NSW 2560, Australia. It has received 175 reviews with an average rating of 4.0 stars.
Monday | 9:30AM-6PM |
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Tuesday | 9:30AM-9PM |
Wednesday | 9:30AM-6PM |
Thursday | 9AM-6PM |
Friday | 10AM-6PM |
Saturday | 9:30AM-6PM |
Sunday | 9:30AM-6PM |
The address of Foot Locker: Shop 168 - 169 Westfield Burwood, 100 Burwood Rd, Burwood NSW 2560, Australia
Foot Locker has 4.0 stars from 175 reviews
Shoe store
"My recent visit to Foot Locker left me with an average impression overall"
"4 out of 5"
"I let the guy who served me know I'm just trying on a few pairs so I can come back and buy them"
"All the staff were helpful today but Halu is an absolutely amazing soul"
"Great customer service and had all the time to decide what shoes to buy"
My recent visit to Foot Locker left me with an average impression overall. While the store had its strengths, there were also areas where it fell short of my expectations. The store's layout and organization were decent, making it relatively easy to browse through the various sections of athletic footwear and apparel. The selection of brands and styles was adequate, catering to a range of tastes and preferences. However, I did find myself wanting a bit more variety, particularly in terms of lesser-known or niche brands. The customer service was hit or miss. While some staff members were attentive and helpful, others seemed disinterested or occupied with other tasks. It would have been beneficial if all staff members consistently provided assistance and engaged with customers, enhancing the overall shopping experience. In terms of pricing, Foot Locker's offerings were somewhat on the higher side. While I understand that quality athletic footwear can come at a cost, it would have been great to see more competitive pricing options, especially for those who might be on a budget. On the positive side, the store did offer a good range of sizes, which is essential when shopping for athletic footwear. The layout and design of the store were also clean and modern, contributing to a relatively pleasant shopping environment. In conclusion, my experience at Foot Locker was neither exceptional nor disappointing. It's a store that provides a decent selection of athletic footwear and apparel, but it could benefit from improvements in customer service consistency and pricing. If you're looking for mainstream brands and styles and are willing to pay a bit more for them, Foot Locker might be worth a visit.
4 out of 5. Here's why; Today I was serviced by Tahlia. I prefer the Asics's 360 gel range ( i work in Aged care and I am always on my feet). Tahlia directed me to the latest shoe ( in my preferred colour -white). This staff member had good product knowledge ( Brooks and Asics shoes) and she was able to articulate a variety of shoes for my shoe size, for my style for my overall budget and my work focus. Great service, good Manager (Halu) and good music ( not too loud) overall good vibes in this store. Value for money;Great value for New era caps $35.00 for all latest designs and colours, good re- occurring speicials ( as at 19.06.23). Overall, I found this store friendly, clean, good value, and good product knowledge.
I let the guy who served me know I'm just trying on a few pairs so I can come back and buy them. I tried on 2 pairs and when I asked him if I can try on 1 more pair he said "No becuase you're not buying any today". Probably the worst customer service I've ever experienced. Just because I'm not buying on the day doesn't mean I will not come back and buy. And I also shop on the footlock online store but I would rather try them on first but thanks to this terrible worker I now have to go to another store to try on the shoes.
All the staff were helpful today but Halu is an absolutely amazing soul. He was so helpful and helped me in a stressful situation that customer care put me in. Nicest and most genuine person I've dealt with. Thank you so much for this positive shopping experience.
Great customer service and had all the time to decide what shoes to buy. So I bought another pair of the same shoes to wear and keep one clean. The price was $250 each. I can’t wait till the new season comes around. …
Please do check if you have a new piece of sandal in stock rather just saying we don't have. We were told by her its the last piece and when we went to the counter we got the new piece so please check and than say no. Thank you.
I was very happy with foot locker. I bought a new pair of shoes from foot locker and i am very happy with my new shoes . I would reccomend people to go to foot locker its a very good shop . Thankyou foot locker for helping me .
Pretty good service, lots of staff and decent range. They also have a kids branch next door
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