This morning I was not able to drive down the public road that access my buildings car park. It was blocked by Tristan from FoxHay Timber. Given I've been experiencing this frustration daily with trades on this site I'm fed up. I told him I needed him to move as I had to get to an appointment. He told me he needed 10 minutes. I said I didn't have that long. The designated drop off zone for the work site was sitting vacant, out of the way of the public road, and just a few meters away. I got out locked my car and left. I came back after 15 minutes, was called a "cow" I took a photo of his car blocking the road and asked his name and where he worked. I called his manager to complain and his manager said "he was just doing his job" and hung up on me. It's good to know the attitude of management has filtered down to it's staff. All he had to do was not block a public road, park a few meters away, and allow everyone else to get on with their day and get to their appointments. I don't like to give negative reviews, I would have preferred to have had an apology from Tristan or Management, a reassurance it wouldn’t happen again and have left it at that but not to be.

Fox hay helped me out trying to source structural pine sticks during a shortage despite me not being a regular customer of theirs. Timber delivered was great quality and came quickly.

Best service in town! Last of the honest family business left around town. Very knowledgeable and always fast delivery! Definitely recommend to anyone!

Brilliant service and solid advice, second to none. Great pricing and quality product. Cannot be beat. These guys really know their stuff.

Great experience with Fox Hay Timber & Hardware. Good customer service and friendly staff!

Top service, best selection and super fast delivery. Two thumbs up …

Exceptional service. Helpful and friendly staff. Highly recommended.

Great friendly service as always

Fantastic service and fast

Honest old school service