A completely worthless jewelry store. I was trying to replace a diamond that was lost from my wife's wedding ring, and this store said they could not help me. I asked them where can I go to replace the lost diamond he said I had to go back to the store I bought it from in America. Ha! What a lie that was. This place is a waste of time, and snobby staff. Sangat sombong. I went to all the other jewelry stores in the sun plaza. Finally the Tiara Jewelry up the stairs helped me on the spot! If you need help fixing broken jewelry or lost stones don't listen to Frank and Co's nonsense. Go upstairs to Tiara jewelry. Thanks for nothing Frank and Co!

Sangat mengecewakan. Saya minta box gelang, souvenir dan kalendar setelah saya membeli gelang yang mahal di sini. Tapi salesnya (AxxxN) tidak memberi respons. Padahal saya membeli cincin yg lebih murah di Frank & Co Trans Icon Surabaya, saya dapat box lengkap, souvenir dan juga kalender. Jangan pernah belanja di sini, cari Frank & Co yg lain saja.

Diamond nya sangat bagus sekali...harga bervariasi, motif nya indah sekali

Pelayanannya kurang ramah. Lebih ok yg di jakarta.

Mahal pelayanan kurang ramah

Good service …

Ramah pelayananya bagus