Utterly useless company where even the Managing Director doesn't care. If you are thinking of using this company I would highly recommend you go elsewhere. I'm afraid they are one of these companies that will just soak away your will to live as they have exactly 0% customer service. Even when things get so bad that you have to badger the Managing Director, when he finally does return your calls he still does absolutely nothing what so ever. To put a bit of explanation behind this. My mum's accountant suggested we use them to transfer 3 properties to her son (me). A straightforward job - even easier than selling properties as the buyer doesn't require any legal work/due diligence etc on the properties and certainly no haggling. You would expect 6 - 8 weeks to complete at most this wouldn't you? Well we have been over 9 months now and still not complete!!!! Admittedly we did put this on hold for 1 month due to a tax concern but this was sorted and we still haven't finished 8 months later. Despite talking to the Managing Director in early February, expressing my frustrations, over 5 weeks later at end March 2019 they still haven't finished notifying the Managing Agents - a simple form needed to be filled in! Utterly useless company where even the Managing Director doesn't care and is a waste of space. If he is so bad then you can't expect much from those that work for him. Like I said earlier, just don't waste your time with this company there are hundreds of others who do care and will do a great job and you won't have to waste hours chasing up employees who just don't care.

Brilliant solicitors - sold my property with them and also purchased with the same team. Louise and Cathy were both very helpful and always quick to come back with a response to any questions or queries I had. They made sure all relevant information was correct and made our sale and purchase very stress free. Used a previous solicitor and was shocked at how unprofessional they acted - using this company made life so much easier and refreshing compared to others. Very competitive with their total bill at the end of both transactions. We had unfortunately lost the purchase of a previous property due to being messed about by the seller which Louise had completed all the paperwork in preparation and she was very kind in waving any fees for her work on that property. Can't thank them enough. HIGHLY RECOMMENDED!!

We felt incredibly fortunate to have instructed Louise Pitick for our sale & purchase. She is knowledgeable, no-nonsense, and most importantly swift in all her dealings. We were in a dreaded chain that did drag on, but we were always happy and clear that Louise had completed our side of things as quickly and efficiently as possible (with even the estate agent commenting on how much easier the sale would be if everyone had a solicitor like ours). Buying a house does require patience but knowing that you have a solicitor who is competent does take away some of the stress.  Communication with Louise and Mia was always excellent. Highly recommended.

We just purchased our first home and still over the moon how smooth and stress-free it went for me and my partner. We are truly grateful to our conveyancer Louise Pittick for all the swift work she’s done from searches down to our completion date. Louise is very focused, professional and attentive to detail. Also, Remzi Walker is brilliant. She is very patient, always one call away when you need her. She is very responsive, organised and helpful since day. What a great teamwork! Massive thank you to you both! All the best! I 100% recommend Gowen and Stevens! Your happy clients.:)

Tracey and Amanda were all that we could want. We were buying a property from abroad - nonetheless everything went very smoothly and in a highly controlled manner. Tracey is very experienced, an excellent communicator and moves quickly. Nothing was too much trouble. Always accessible. We were updated frequently and given "reading material" as and when. The whole process was seamless and we felt (justifiably so) in safe hands from Day 1. Conveyancing at its' very best. We recommend without reservation.

Found that the service provided by Gowen & Stevens for setting up my Will Was very professional and reasonably Priced, but more importantly any legal Questions were answered and others That I hadn’t thought of were pointed Out to me in a very simple format. Also the addition of an Executor form Where I can list all the details to make Things easier for when I pass. Excellent work.

I have received excellent service throughout the probate process.We used Gowen & Stevens for Wills, house moves, Deed off trusts and Probate.Communications was excellent.Everything was dealt with in a compassionate manner.Alison was professional throughout and I felt I was a trusted client but also a human being.I cannot praise this Company enough.Very satisfied.

First class service by the solicitor Louise and Assistant Gill. So refreshing to have phone calls returned and emails answered every time, instantly. Polite, friendly, always professional and excellent service given. They made a very stressful situation much easier. Thoroughly recommend.

Although certainly knowledgeable with the advice initially received, the solicitor subsequently seemed disinterested in helping. I understand that our case may have been relatively small but, out of courtesy, I would have appreciated a simple response to my emails.

Have used Gowan and Stevens on 2 occasions, firstly for house purchase. Secondly for my will and LPA. On both occasions all staff were very helpful, explained everything fully. I found it easy to speak to them. Very professional on all dealings I've used them for.

Very poor service. Needed to be prompted and chased up to progress my late father's estate, and several errors made, which I am still having to sort out myself. Even had to chase up a response to my complaint - promised a response in 14 days and took 6 weeks!

This firm goes "above and beyond" in all aspects of their service. My thanks to Cathy and Louise for the fantastic service and support when undertaking the conveyancing for the sale of my house. I cannot thank them enough and would recommend them to anyone

Rachel provided us with an excellent service. Everything was dealt with efficiently and quickly. We were kept update by email and telephone. She was also there to answer any questions. I would definitely use and recommend this company, especially Rachel.

My Wife & I updated our wills which were part of the Royal Marsden Cancer Charity Free Wills period in which G & S participated. The service was very informative and the solicitor was most polite and helpful. .

Excellent service, advice and guidance from Alison Stimpson and her Assistant, Neve.They made everything so easy for us to understand the legal wording of the documents. Thank you.

Very professional set up. Even with the covid restrictions they made us feel very welcome. They knew all we required and completed very quickly. Louise Wolff very professional. MP

My husband and I sold our property with Tracey & Amanda. We were very pleased with the professional service we received in a timely manner. We would definitely recommend them.

I sold my property with Tracey at Gowen & Stevens and thoroughly recommend. Tracey and Amanda were very responsive and I was very happy with the service and cost.

Tracey was very helpful, patience, efficient and very attentive to detail. She was very organised, quick to respond to queries and get things done!

My will was completed by Alison Stimpson efficiently and with professional courtesy. I would not hesitate to recommend your services. Thank you.

Terrible service. Replies took weeks, everything was left to the last minute and then riddled with mistakes which cost us time and money.

Excellent service from start to finish I have used them many times and and have no complaints . I would recommend them highly.

Impressed with the level of service and advice provided for a straightforward wills matter

Not helpful at all and very rude! So arrogant when they speak to you!!!

Never called back after leaving a message on there answering machine

Friendly, fast and very efficient . Made to feel very relaxed

Excellent legal services.

Very professional