I Brought a truck in for a alignment, i was charged for a alignment that wasn't even done. The Truck still pulled to the right and shot over a lane as soon as you let go of the steering wheel ,and the steering wheel was still crooked.... I called the Manager as i was driving back from their shop and he tried to b.s me saying its the tires, pitch of the road . Age of the vehicle.( those are valid factors as to why a car would not track true but this was not true in this case) the steering shaft rag joint , balljoints ,wheel bearings, tie rods drag link, brake rotors and pads and 4 new tires were installed prior to taking it for a alignment , they would of saw that if they actually put it on the lift and when i mentioned all of that to The manager after his "tires and road and age comment) he had nothing to say but bring it back tomorrow. I also thought it was suspicious that my truck was in the same exact spot i parked it when i dropped it off .didnt think much of it untill i was driving back and the truck still tracked bad I Took it to another alignment shop the same day and now it drives straight and doesn't pull and the steering wheel is straight. *the manger did say there is a warranty but i do not have time for someone to experiment/learn how to do a proper alignment on my vehicle's* Im in the same field your lies and tricks do not work on me, nice try tho .

My boyfriend brought my Bmw here, to get the alignment done after we had installed new tires and new suspensions somewhere else. When we got the car back, driving home we noticed the car was significantly pulling to the right... The Next day after bringing the car back to the shop, they said the new tires needed to get 'used to the alignment' ?? And I should drive it for a couple of weeks?? Well after couple of weeks of course nothing changed and We brought the car to the shop again... They adjusted something and gave me the car back.. This time the car was slightly better, but STILL pulling to the right! ..so AGAIN, we went back to the store the next day and told them the car was still pulling to the right. After a test drive performed with the mechaninc that confirmed the issue, the Manager/Owner (not sure) tells us these cars don't have a 'cast' adjustment and he cannot do anything to fix it and he starts to look in to business cards to recommend us another place to go?! At this point we tell him about the $$ we just spent and to our surprise he doesn't even flinch or offer a refund for a job that was never done properly!! After leaving pissed for the time and $$ lost, we brought the car to MIAMI CHASSIS and fixed the problem in 20m. Bad Business. Be aware.

So, not wanting to waste my time, I texted the number given by the ad I was looking at to ask whether there was body damage to the vehicle I was inquiring about as I noted that the entire drivers side was not pictured. The response: "Clean!" So when I asked the gentleman who texted this to me why he responded that way when in fact it appeared as if the drivers side of this car has been in a demolition derby, his response: "Well, that's technically true. It is clean. My job is to get you here to see it." If they'll lie about something as basic as the exterior appearance, steer very very wide of them. Epilogue; the check engine light was on and "it's just an oxygen sensor". Well, clearly he wasn't counting on his buyer having a BMW specific code scan tool. False, engine knock sensor fail, MAF sensor fail, ABS sensor fail. All but the passenger side rear window failed to respond to their switches, and the driver side headlamp did not work. That's just what I found in 5 minutes before walking out in complete disgust. Avoid.

They stole from me.. if you every see an orange jumper pack at their shop, it came from my truck.. I've been meaning to write this forever. I know it was there because I looked at it before I gave them the car and thought to myself it should be ok.. Boy was I wrong. I feel like I was robbed not only of my personal items but with the service they provided as well. I asked for the parts that they removed and they were never given to me. I'm not worried because as much as they talked about God... Karma will come back towards them. the job went from 3 hrs to 24hrs.. which is unheard of. I'm glad others have had a great experience but I promise you I will share this story with everyone I know. update 8/25/21 I found my jumper box.. I apologize for my previous post

Was a little dissappointed with their transmission service & quote. Took my Jeep in because the transmission was leaking. They told me that I needed to change out the complete transmission since they couldnt find where it was leaking from. I was quoted $2000 for the job and they also charged me for the diagnostic ($24). But thank God that something told me to get a second opinion before dishing out the money to replace the transmission. I found out from another mechanic that i had a loose hose and that is where the transmission oil was leaking from and he fixed for me and charged me only $50! I just wish there were more honest transmission mechanics in Miami who arent after your $$$.

DO NOT BUY HERE!!!! Steer clear! This place is a total scam! They buy ALL their cars from auctions and they are all dealer trade ins that hardly run! Their ads are completely false! They pull alot of illegal stunts. I have recieved several cars from them and I have returned them all just to get another POS! I have been dealing with JOSH and his schemes for 5 months and I have lost alot of money in the end and still dont have the title to the car! I have filed an official complaint with the DMVs automobile fraud investigative dept. This place wont stay open long!

Great customer-oriented business, came with a complex request to fully replace transmission fluid in a German car. Alex set a very good start communication-wise, it was easy to schedule the work and get the process started. Luxury tech (don’t recall the name) took time to complete all steps and considered my preferences as well shared his thoughts on the current condition with pictures attached.. As a result, the transmission shifts smooth and completed the adaptation phase. Definitely an honest mechanic spot, highly recommended!

I went for wheel alignment and I end up replacing my exterior handle car driver door supposedly the mechanic open the door and handle broke , according to them my car was old 2011 and that’s why it broke but if they see it is old car , don’t they have to be careful ? I asked myself plus doing alignment they don’t need to open many times the car I believe … but the manager a young guy helped me a lot to take care of this issue …. I would recommend this place but at your own risk ⚠️ so good luck .

I’ve had some previous work done here(replacing Mercedes interior door handle) which other shops wanted to charge $800+ to repair. Their rate was $300 and came with a warranty, haven’t had any problems and it’s been 6+ months. Just took the car back here recently for some more repairs, since I emailed them a quote from a competitor, and again, they gave me a much better rate saving me over $400. No problems yet. Friendly and helpful staff.

The service was great. Morel (sorry if typo), Alex, Alejandro, Eduardo THANK YOU GUYS! I really appreciate your help fixing Mia. Just come over to fix your car, they will take care of it, with great prices and service. They explained what was going on with the car and fixed it. Definitely will come back. I was waiting for the oil change and a lady told me she has been going to that shop for the last 11 years... WHAT??? That's fantastic!

Came in cause my oil pan was leaking and they definitely OVERCHARGED charged me for an extra 1.5 hours of labor!!! Dropped my car off at around 12 and was told the car would be ready by 4. I come by at 4:40 to pick up my car and it’s still sitting there where I left it. That’s not the problem, the problem is I get a text at 6:15 and a call that my car is ready. Soo why did I get charged for 3 hours of labor? Scamming money is not cool.

Steer very clear from this mechanic shop , had a water pump replaced with timing chain, worked for a month, leak came back, took it back and they checked it said all was fine, now I'm looking to finance a car because the engine mount bolts striped and broken by there doing, had so much confidence in this place just to have my car riding worse than ever, I love my Acura until I took it there RIP, hope No one has to go through this

This is the best place in town to repair your car. A family oriented business, quick service, reasonable prices, the staff is very professional, knowledgeable, and speak both Spanish and English. Always give you an honest suggestion and fair prices and answer any questions you may have pointing you in the right direction. You will be back to the road with peace and easy in mind.

My car was broken down and these guys helped me every step of the way. They helped me get my car towed. Helped communicate w the tow driver for me as i speak English and he Spanish. They had my car assessed, quoted and fixed before the day was over! They are super nice over the phone, have great prices and treated me with respect. I would definatly be back and highly reccomend.

Outstanding customer service they will work with you just to make sure everything is up to par and will get you back on the road with a peace and ease in mind, i commend and thank their staff for a truely honest and authentic environment they provide any questions or concerns you got they will clarify it and point you to the right direction

This is the best mechanic shop in Miami. Johan the manager was excellently he knew the answer to every question and his prices where 50% less than all the other mechanic shops I have visit. Also I end up buying tires for my car. they gave me great price and 0% financing overall this shop is a A++++ thank you johan for a great service.

They were fast, polite, and fixed everything at a great price. I have a Nissan Altima and they replaced my bad wheel bearing for about $170. Plus they were available the same day I called them and worked on my car even though it was an hour until they closed and there were like 5 other ppls cars being worked on. I’m impressed! …

These people are the best in Miami ! I am new to the area and was nervous to go to a new mechanic but from the moment I spoke to the team I felt at ease. I can’t thank them enough for the help they provided me. If you need a place that will take care of your automobile and make you feel good about spending the money look no further.

I had a bad Experience with firestone that they messed up my car Motor mounts. I came here and they made me feel like I was at home and that we were family! They cared to know me. There services are great and affordable prices! I just Got my car and it’s running perfect! This is my go to shop from now on!

Did a pre purchase inspection for 2010 MB e350 this week. Highly recommend these gentlemen. very thorough. Extremely honest and fair prices. Car is going back to New York. Felt confident after showing these technicians the vehicle. This is my unbiased and fully honest review of this place.

Horrible experience- worst mechanic I've went to in Florida so far, whenever you call they put you on hold for 10 minutes and then hang up. Came in to fix one problem and left with something else broken, unable to contact anyone and all speak only spanish and no english at all

ALL THEY DO IS STEAL YOUR MONEY THIS PLACE IS WORTHLESS NOT EVEN WORTH ANYONE'S TIME.. THEY FIX THE CAR TEMPORARY THEN AFTER THE 30 DAYS THEY BREAK DOWN ON U CANT NO NOTHING AFTER THAT MY CAR THEY DIDNT EVEN WANT TO TAKE MY CAR BACK...

Great service, great prices! Yohan speaks perfect English! He is very knowledgeable and determined to help! my car needed a lot of different repairs and they helped me get it back to driving smooth again. Thank you! highly recommend!

So far i have had 2 jobs done on my car. Replace the computer a year ago no issues and just recently they replaced my AC compressor blowing like new. Few machine shops that you'll find fair and honest. Ill recommend this place.

I went to Gramenzis because my car was giving me trouble. I didn't even have to wait! They diagnosed my car issue and fixed it immediately. I always receive the best customer service when I bring my car. They are the best!!

Good service and I actually was surprised to pay less for a complete service that cost less than what the part costs at advance Auto. I gave it a 4 just because I was bored sitting and waiting for the car.

Even before they were open I have been doing repairs with the owner for over 30 years, they are family owned and very honest I highly recommend them for any auto related service you might need.

Last year we needed to get a car aligned for pulling problems. We took it to the dealer and It still pulled. I brought it to Johan and his team they fixed it. No more tire wear a year later.

They were good mechanics once upon a time. Recently they have been deceitful in there practices. Creating work for themselves by claiming your car needs work when in fact nothing is wrong.

Good shop, great prices, friendly staff. They're legit, and good people. And yes German cars cost more to fix so don't cry.. If ya have to go fix ya car, I'd recommend here.

I’m so happy I use this auto shop, they were really fast on getting my brakes done and fixing the ac. This is the only place I will bring my cars in Miami from now on

They helped my wife amazingly. Helped with towing, assessed problem swiftly and fairly priced. Extra points for helping out an English only speaker in little Havana

Have taken both my autos to this shop and have been very pleased with the work done. Quick service and more than reasonable prices. Very family oriented employees.

Fixed my front 2 wheel bearings for a great price. Took about an hour. The noise stopped. And everything’s good. (It’s been about 3 weeks since i got it done)

Great service, very friendly staff and fast diagnostic on the car I just bought. Cheaper prices than big branded companies and wayy better and faster service

Excellent service and attention. They changed the oil and checked the computer and all was done quick and at a fantastic price. Happy customer …

Excellent and friendly service, from the owners to the front desk to the mechanics good people doing their job right.thank you so much!!

They take forever and don't even let you know what they are doing, unless your car stopped right in front of this place, go elsewhere.

I always go to the shell gas station and you can be sure to be greeted with a smile. Such nice people, and the remodel looks great!!!

Honest guys, do great work. Got my cv joints done, new tires, oil change, and a head rebuild on my old truck. Well priced too.

This place is great, the people there are very helpful, i take my car here all the time ask for Johan he will get you right

Been going there for little over a year for oil change and the service is great specially the people from the front desk.

I needed to get my tire plug and it took about 30 mins on a Saturday morning. The staff was very friendly and helpful.

This is about the only place that I trust outside of the dealer. The service and price is great. I cannot fault them!

Great service everyone is super nice and try to help you out as best as possible really recommend for any car needs

Fast, efficient, convenient, friendly, service. Everything you need in one place. Super happy to have found them!

It was great ..friendly and sincere answers to all issues..very efficient...and gorgeous receptionist ... …

Had some problems but they were able to take car back and fix and now the car seems to be working perfectly.

I bring my company car here all the time and they havent let me down yet. Good service with minimal delays.

They have an excellent service, safe, reliable and 100 percent reliable, thanks gramenzi auto services.

AWESOME staff. very friendly and very helpful. I take all my cars to them. Thanks Gramenzi family!!!!

Me and my fiancé come here all the time. it’s family owned and they’re always warm and welcoming.

Once more- Great impromptu service. Replaced clutch interlock switch in two hours. Gracious! !!!

They always fixes our cars very well with warranty for 6 months on labor. Perfect do far

Conscience mechanics does the best on the job...prices look us high But really is ok...

Always great service. Been going to them with my company vehicles for more than 8yrs

They did an amazing job realigning my car. Quick service with quality job as well.

Professional staff, fast service, accurate estimate, will return for other repairs

This is family run business. Very honest with their services. I'm very satisfied!

The best auto service in town, always nice people just a little slow sometimes

Always on point and trying to help. Not overpriced and offers warranty.

I like the service and people.. Great prices and pretty professional..

I have been coming here for 4 years and Great people, great services.

Best place in town to take a car. Excellent mechanics. Honest people

My go to mechanic! Amazing service, great prices and very reliable!

extremely price and try to oversell you. STAY AWAY FROM THIS PLACE

Went to get a car tire checked, service was great and fast....

Great service, quick, knowledgeable and friendly. …

Great service always helpful polite and very organized

Honest and quick repairs at very reasonable prices

Pretty good prices good work and fast service!!

The best advertising is a satisfied customer.

Professional workers... Excellent treated...

Great people, great place and great service.

Good service friendly and affordable prices

Great place quick service very professional

Great and fast service. Trustworthy people.

Very Trustworthy! Will not overcharge you.

The best mechanics as far as Im concerned

go see RAFAEL, he will take care of you!

Very honest people excellent attention

Great service and nice honest people

Great service, very professional!!!

Johan and his crew was very good

Horrible service nasty attitude

GREAT PLACE ALSO GREAT SERVICE.

Alex helped us out so much.

Not that good of a service

Amazing customer service.

Very fast and profesional

Very nice and good work.

My Husband Works There.

Honest, Helpful, Quick!

Excellent, Honest shop

Very extreme expensive

Good Customer service

Excellent service!

Professional staff

Good honest work!

Faster services.