I have had my bike for a few months now and thought it about time to leave a review. In the first month of owning it I had to have the crank replaced as the pedal was hitting the frame, GreenHybrid didn't except that and insisted that it was ok, the pedal arms "bent in transit". My latest issue is with the rear hydraulic brake as the bracket broke while I was out cycling, nothing fancy, just along the river path. Again no acceptance of liability just accused me of stunt riding or having contact with something. Poor customer service and poor build. My advice spend an extra £400 on another bike, you'll end up spending it on this one to keep it going. Giving 3 stars as it is a fun bike to ride, and the throttle is handy, just a shame about the problems. Update: Green Cycles have refunded me the cost of a new crank £50. I would recommend having a bike shop give the bike an inspection for ease of mind. Other than that it is a good bike and lots of fun.

I recently purchased a bike from Hybrid Green Bikes and I am extremely happy with my experience. The motor and battery are fantastic, providing more power and lasting longer than I expected. The bike itself is very strong and durable, making it a great choice for both personal use and delivery purposes. I have been using my bike for about 7 months now and I have had no issues with it. The staff at Hybrid Green Bikes were also very helpful and knowledgeable, providing me with all the information I needed to make an informed decision about my purchase. Overall, I highly recommend Hybrid Green Bikes for anyone looking for a reliable and high-quality electric bike. The combination of great customer service, top-notch products, and fair prices make them the perfect choice for anyone in the market for an electric bike❤️

I ordered an electric bike, it arrived swiftly in 2 completely damaged & open box. I do not know if the bike itself is broken or if all the parts are all there due to the state the item arrived in. I have engaged with Amy at Green Hybrid who has advised ‘I do not understand packaging, the boxes where opened by myself etc etc’ this is the worst company I have ever engaged with. If I could give 0 stars I would. The service is horrendous, the item damaged. I have request a full refund & to return the item. Let’s see if this happens! Horrendous. I fully expect having to seek a full refund via my bank. DO NOT BUY VIA THIS COMPANY!

Really impressed with the customer service, from the moment we stepped into the shop we were advised the range of bikes, features, colours etc. I tried a compact bike to see how well it worked, very impressed and due to limited space on a narrowboat we purchased the compact as folds down small. Nothing was too much trouble, everything was explained clearly and didn’t feel like you were being bamboozled with science. Bike was assembled whilst we popped out for a bite to eat. Very happy customer. Thanks again

I bought G-Hybrid Commuter E-Bike Step Though Unisex - Elegant, model Asn-02 last week and this is working very smoothly even in Rainy whether it’s working very well. With a full 100% charge, this model easily gives 38 to 40 miles. Very smooth and easy ride. Service of Green Community agency which working with the Green Hybrid cycle store is very good. I recommend this model to all who wants to buy a new electric bike. Green Hybrid is your one-stop solution.

Absolute scammers!! Stay well away from this company!! Sold me a dodgy bike with loads of faults then the wheel exploded and all I got from them was well the bikes yours it’s down to you! Disgusting customer service and because I’m from london they have just taken absolute liberties knowing full well I won’t come up as it’s too far! Stay away they just scam you and take your money and don’t want nothing to do with you after payment has been taken!

No good service My totally damage and no good condition No good behaviour unresponsive staff Very rude behaviour of bike repair mechanic. Even he don’t know how to deal with a customer. Only want to make money without bike repair. If you want to know how much money he charges for service and for changing a particular part he didn’t answer properly and start arguments.

In some misunderstanding I was drop wrong reviews but I'm apologize for it but.. in service center brother is talking very friendly and they responding my problem emiditaly.. One again I'm sorry for that And thank you green hybrid

Fantastic bike so pleased with it also customer service was great they went above and beyond, great price, great delivery service, high quality as well as reliable and trusted would highly recommend. Thank you

Excellent service, very helpful about the bikes I was looking to buy. I was very impressed with the quality of the bikes so I am the proud owner of a couple. Overall very good experience

It is not a good place to maintain bicycles. The brakes were disconnected when the rear tire was repaired. It is not a good place and I do not recommend dealing with it.

Not a good service. Embarrassing employee. They charged more . If we have minor problems in tube . They said change the new tube . They charged more money from us .

It was good experience to bought from Green Hybrid. They are friendly and co-operative and they are selling genuine product. I really like this bike

The experience was great and the people here were very kind and helpful and we even got to test ride the bike, it was a wonderful experience

Bought the bike few months ago and working fine everything. Customer service is absolutely nice, polite and friendly. Highly recommended

Hi.. G-hybrid electric bicycle is good service and new bicycle new service and good people... …

Friendly behavior and explained to us everything that we asked them. In short a great experience.

Received good response and best place to buy ebike for new arrived student from abroad

Service is very Satisfactory and Pocket Friendly Price of All the Bikes

Very good place for your bike. Bikes with good condition I should visit