Went to the drive thru for Reg nachos. Opened the box after I took off. The presentation of the nachos was horrific (like they had been slopped together with no care). The guacamole was missing. I went back for them to put it on. Drove off again and realised they didn’t put any spicy sauce on my pulled pork……NEVER AGAIN :( More

Horrible Horrible experience, waited for 45 mins to get 6x chicken tacos. The tacos didnt have enough salsa, no cheese and tasted horrible. The staff were outright rude and advised us to go through front to get food faster. So what is the point of drive thru ? Its shame a famous franchise as GYG has this level of service. More

Dining at Guzman y Gomez is like embarking on a culinary journey. The chef's creativity shines through in every dish. The menu is thoughtfully curated, featuring a delightful blend of flavors and textures. It's evident that the chef takes pride in their craft. A must-visit for food enthusiasts! More

Never get what we pay for. A lot of inconsistencies with how much food we get. Things are missing from original menu like lettuce in burrito bowls. Cheese in tacos. Pay extra for side serves of things that are never in the bag. Can’t spend any more money here unfortunately. More

Last time I went to a store like this, I ordered a soft taco and liked it so much, I ordered a second one. When I went this time, I ordered a burrito. When I tried it, it also tasted good, but not as good as the tacos. Looking out this restaurant at night is a sight to see. More

Khadija was the best! She brought out food to the table and saw we had no napkins so went out of her way in the middle of a rush to ensure we had napkins and were pleased with our food. Haven’t seen customer service like this in a while … good job !! ❤️

Honestly? Pretty hard to fault. The teenage staff members seem dazed and confused at the best of times, texting in full view of customers but the food was actually pretty fantastic. Adored the veggie nachos, and the chicken Quesadilla Plus was delicious.

Worst hard tacos with totally dry and just sprinkled lettuce n tomatoes. Totally ignored quality. Do not buy any coffee.. asked for an extra shot, but the quality was the worst one I have ever tasted. Totally ignored quality especially this branch. More

The food here is pretty good. Their chicken and slow cooked beef are excellent. The ingredients are fresh. The Chicken Enchilada was a bit of a disappointment compared to the enchiladas I've had in California or even at home. It was lacking

I ordered via the app. The customer service was great in bringing the order to the table as I was dining in. Overall, thumbs up. Ate the spicy mini burrito bowl with chicken. The large one is too large for me in one sitting. There was a bit

Has to be the worst run Guzman in the country. Ordered a mild grilled chicken bowl with brown rice and guacamole. Received a spicy grilled chicken bowl with no salsa brown rice or guacamole. IT SAYS THE ORDER ON THE SCREEN AND YOU JUST HAVE

Delicious Mexican food. I tried the food years ago and I forgot how nice it was. Sauces were spicy and they were just how I wanted. Thank you. One thing that I see was, they had many workers but none allocated to clean the tables and chairs.

I was pleased that suddenly there was a large Guzman Y Gomez outlet on my way home. Certainly not as flavoursome as the Mexican dishes I ate in California but still far better then a Taco Bell. I had an Enchilada with special beef which is

Decent burrito got the Cali burrito however a far cry from the Tex Mex food you get in California and other locations in Australia. The employee behind the counter clearly did not want to be there, the service was pretty woeful at best.

Came here last Sunday at 10:30pm via drive through with no other cars in line and what seemed like no deliveries as it was empty and was greeted with the most appalling disrespectful customer service I’ve ever encountered. As soon as we

EDIT: credit to GYG, every visit since this original review, the staff have been very friendly & it makes a huge difference! - ORIGINAL: Food & ambience are always great at GYG, albeit a little expensive but it's a level above the other

I wish I could give them 0 stars. Worst place and customer service ever. Got food from here twice and both the times they did gave me wrong order. The staff needs some serious training in preparing orders and how to talk to the

Lovely and friendly staff and great customer service. Went there on a Sunday evening and got an amazing service. It was busy but got my order on time . I had veggie burrito and the filling and flavour everything

Great place for take out (or even for dining in!) I have not had GYG in many years and it is still as delicious as I remembered! We decided to dine in and ordered the Pork Burrito with Corn Chips and the Slow

Khadijah was the best she came and brought our food to us and was so sweet and brought us napkins because we didn’t have any. She went out of her way for us this is amazing!!!❤️❤️❤️10/10 More

Have eaten a couple of times now at this outlet. The food is quite good for fast food and plenty of variety. Relaxed atmosphere and my service experience was good.

Worst they can't do a proper food I think there is no work experience for them all the time worst food not going there again no ntg changed after this many day More

ordered veg nachos FR and make us 20 minutes wait for order . Even they put the chicken in veg nachos absolutely untrained staff . strongly not recommended More

I can't believe their cheese fries box big, but few fries and cheese the most twenty odd fries, approach the counter staff and they say that's standard. More

Never a fan for fast food restaurants. So only had sparkling water. Mates had tacos which were not appealing to me. Not my cup of tea. Nah ….. More

A crazy busy store. It took us 30minutes to get our food from ordering on our phone in their carpark to picking up our food.

I know things happen but it’s the way you deal with customers. Not only did I find hair in my food i copped attitude. More

Vegetarian options are delicious. Its a shame no-halal meat options. Place was very chilly n not insulated as much. More

GyG experience was very good. Food was excellent. Takeaway or dine in, clean, quick and easy.

Amazing food, plenty of parking and great service
Food: 5…
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