H&R Block

110 reviews

5130 N 19th Ave Ste 6, Phoenix, AZ 85015

www.hrblock.com

+16022425120

About

H&R Block is a Tax preparation service located at 5130 N 19th Ave Ste 6, Phoenix, AZ 85015. It has received 110 reviews with an average rating of 4.3 stars.

Photos

Hours

Monday9AM-8PM
Tuesday9AM-6PM
Wednesday9AM-8PM
Thursday9AM-8PM
Friday9AM-8PM
Saturday9AM-8PM
Sunday9AM-8PM

F.A.Q

Frequently Asked Questions

  • The address of H&R Block: 5130 N 19th Ave Ste 6, Phoenix, AZ 85015

  • H&R Block has 4.3 stars from 110 reviews

  • Tax preparation service

  • "Carmen Diergo was very helpful polite and extremely patient with me, my situation and questions that i had her customer service skills were amazing and I would recommend Carmen Diergo to any one I come across that needs to file taxes I want to say thank you to Carmen Diergo and H&R block for all that you do"

    "The tax specialist Diarra Sublett was wonderful to work with"

    "I have come here 3 years in a row to file my taxes I have always worked with Carmen and she has been amazing"

    "Not helpful at all, girl in the front desk couldn't explain on how to get money transferred from one card to another "emerald card""

    "I walked in after read "Walk-Ins Welcome" on the door"

Reviews

  • Morkice cole

Carmen Diergo was very helpful polite and extremely patient with me, my situation and questions that i had her customer service skills were amazing and I would recommend Carmen Diergo to any one I come across that needs to file taxes I want to say thank you to Carmen Diergo and H&R block for all that you do.

  • 1bad taurus

The tax specialist Diarra Sublett was wonderful to work with. She made everything seem to simple as she was well experienced. Her attitude was also great which goes a long way. I will be recommending her to family, friends and using her in the future. She is very professional.

  • Michael Eswonia

I have come here 3 years in a row to file my taxes I have always worked with Carmen and she has been amazing. unfortunately today when I went in there all I needed was a replacement card Carmen wasn't in there was only two tax professionals

  • Rosalba P. Lopez

Not helpful at all, girl in the front desk couldn't explain on how to get money transferred from one card to another "emerald card". She couldn't even answer most of the customers questions. I understand that H & R Block is in literally in

  • Rose Torres

I walked in after read "Walk-Ins Welcome" on the door. At first, I couldn't see a single person. No receptionist. Nobody waiting. No sounds. Just walls of cubicles. A person who was inside of a cubicle turns around and asks how we can be

  • Nikki

Changed emerald advance requirements and in office process. I got denied this year, after i paid 350 to have my taxes done. I could have filed at home for free. I ONLY came in for the advance this year, that i have NEVER been denied for

  • Chester Copperpot

Went in to get taxes done. Dropped our stuff off. The lady was done within 30 minutes only to find out that we were going to be charged $400 for doing 30 minutes of work and we owed over 2K in taxes?! When I tried to understand why, the

  • Collette Burks

Doria is such a good worker and always explain everything and answer all questions also she is very knowledgeable about her job and what she does,, also the building is very clean, smell nice, I will most def them a 5.. see ya next year

  • Marianna Shkolnik

Just wanted to give a special thanks for allowing me to wait 40 minutes past my appointment time in the waiting room without a worthless face diaper on and then suddenly saying it was mandatory.

  • John David Yanke

My tax professional for the past couple of years, Carmen, has always gone out of her way to ensure I get the largest tax return possible. This year she did another exceptional job!

  • nusrath khan

professional, knowledge able about recent tax reforms, how they affect this year's filing and no need to fill again all the forms and faster service.

  • Richard Polder

Love the service. It is very quick and easy. It didn't cost that much to have them done. I was in and out in 20 minutes, and I am getting money back.

  • Monique Walker

I've been going to H&R Block for about 10 years now. Every time I go there so happy and greet me I'm going to keep going for years to come!

  • RJ Bejarano

Senka Kozo has done my taxes for years. She is friendly and knowledgeable and has always treated me and my family with the utmost care.

  • Laura Cordova

I have been going to h&r block for many years I believe over 20 years I will come back Nick sure and many more years to come thank you

  • Elma Dzanic Bass

Senka has been my tax professional for years and she never disappoints. She is extremely professional and always does an amazing job!

  • Denell R.W.

Carmen Diergo is fraudulent and I am in disbelief that she still retains certification to be a tax preparer for American Citizens.

  • Marcelina Renee Fuentes

H&r block on 19th avenue and Camelback The agent that helped me Carmen she was amazing quick answered all my questions Thank you

  • Alessandra Harms

Your tax preparer Carmen , made me feel confident that I’m getting back what I should be. She answered clearly all my questions.

  • Tanya Ballard

Service is great but wish I understood the refund advance better. Waste of $400. If you have bad credit use Turbo Tax

  • Vernalda Yazzie

I just arrived at this location and online it says it closes at 7:00 p.m. but its only 6:00 and it's already closed.

  • Octavia Helton

Every year you guys have gone above and beyond for me.Thank you so much you've got yourself a lifetime customer.

  • April

I usually do my own tax returns but knew I might not make the deadline. So I might do them on my own next year.

  • Meisha Hedgepeth

Great knowledge and provided friendly customer service to me. My visit was successfully completed in one day.

  • Nancy Anaya

Great customer service, very professional and I was in and out of the place of business with in the hour.

  • Johna Giles

We have been doing our taxes with you guys for many years and have a great experience every time.

  • Dina “Rae” Paz

Prudence is very professional, courteous and knowledgeable. I had a very pleasant experience.

  • meisha Hedgepeth

Acknowledgeabke based on tax return requirements and needs of personal financial liability.

  • AnnaZombiefrog Jordan

19th ave &colter senka she is quick and I dealt with her for many years she is awesome

  • Stephanie Rivera

my preparer was very thorough and polite. Trudy is very professional and accurate.

  • mary Reese

Their always fast and help get back the most money. Friendly and accurate staff

  • Rik Hix

Friendly customer service, knowledgeable associate, courteous treatment.

  • brittney rahn

I use h and r every yr but do not recommend the one on 19th and colter.

  • Alicejean Portwood

My taxes are done right I get my money on time and I have no problems

  • Asap Goms

Friendly customer service. Diarra & Alie were very helpful.

  • Breanna Bell

Ive always used h&r and trust they will do them correctly.

  • Karolyn Etsitty

Very friendly worker. And was out of there very fast.

  • Howard Turner

She is very helpful to me. I go to her every year

  • C J

Beware of Carmen. She stole most of my refund.

  • Camille Castro

All services were great!

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