This pharmacy does not seem to keep accurate or up to date records. My doctor's office has repeatedly resent the same Rx but HEB never seems to have the refill authorized and when they finally get it, they fill it with the generic version.

Pharmacist named Leslie was condescending, rude, and treated me like I was doing something wrong by trying to receive prescribed medication. If you’re sick and just trying to get your doctor-prescribed medicine, this is the last thing you

Editing this review so it could get bumped to the top of the feed again as I’ve had MORE horrible interations. Two out of three of the pharmacists I’ve talked to on the phone were the most egocentric, least helpful pieces of garbage I’ve

Unfortunately today I had an unpleasant experience in the heb store but I still enjoy shopping here and normal don't have an problems. Somehow it must have been a homeless that came in the bathroom I can't imagine that an educated person

This is the second time this week where I’ve called in the morning to arrange for prescription delivery only to have no one show up. The first time they claimed it was a payment issue but I didn’t receive any message from them and by the

My preferred pharmacy is HEB on 7th Street. Been a customer there for over 5 years. The staff are friendly and knowledgeable. No complaints on customer service. My prescriptions are on auto fill and I am notified when they are ready, by

Scheduled a seasonal flu shot few days ago. Went to the pharmacy and they told me I need to wear a mask in order to get vaccinated. I didn’t have one and neither did them. Didn’t even know masks are still a thing in 2022. So I just left

Some of the rudest pharmacists I've ever talked to. Just called in about a prescription for details, and he told me it's on backorder and my problem to figure out. When asking him for details on how to talk to my doctor about this, he

Perfect sized HEB. They have great products and people and after their updates in 2020 its my favorite location. Had a pharmacist provide inaccurate info on a pill he didn't want to provide once a 1000 years ago here but thats my only

This is my least favorite HEB location. Their selection of higher end foods is super small, there's no fresh seafood section (just frozen bags in a cooler), lines are long at the checkout and the customer service line; forget it. The

This is the worst pharmacy I’ve ever been to. The employees are incompetent and rude. Sorry you hate your life because your job consists of transferring pills into bottles, but maybe if you learned how to spell or read you could get

Rude and completely unhelpful. If you're looking for customer service and a pharmacy who will work with you to find a solution if insurance becomes an issue then stay far away from this place.

I had a great first experience here. I was disorganized because I hadn't had my medication after just moving here. They went above and beyond to help me out. Really appreciated the help.

I really wanted to like this place but after 8 months, I can officially say they're awful. They've messed up my prescriptions *4* times now [forcing me to go without meds

Piss poor service rude employees. Per management they have a very stressful job. Poor employee . Allowed to be rude, unprofessional, and you have to accept it. Right.

For some reason I stopped getting notifications by text when my prescription was filled. Otherwise they’ve been fine but don’t always have prescriptions in stock.

The staff at this pharmacy is amazing! They are always willing to help out even when it means dealing with my awful insurance company. I really appreciate them.

I just called to get my elderly Mother's prescription refill and Ellen was so helpful, great attitude and great customer service.

I had an awesome experience here with Berno at the pharmacy. Super helpful and cares about the customer!

I love the drive thru pharmacy everything goes smoothly and the staff is very welcoming.

I’ve not had a bad experience, very helpful, always call back, appreciate the service.

my heb for 13 years refuse to go anywhere else in my opinion pharmacy is top notch

Refused to fill prescription from S St David post surgery. Would never go back

Have no complaints, always super nice and have my prescriptions ready on time.

The Rx Team work great, free delivery Rx ( disabled senior citizen )

Grant was awesome, found me a discount, I didnt know I had!

Hello, I am happy with this HEB store since 1980

Not too busy and friendly staff.

Very slow and poor service

Great patient satisfaction

Fast for a pharmacy.

Good but not great

Love drive-thru's

Good service

Always nice

Love it!!!!

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