My experience at H. Williams staff are welcoming and helpful. Everyone is treated with the same kind of regard which is nice in a jewlery store. Everything is priced fair and with sales that happen a few times a year it makes jewlery affordable to everyone. Its a lovely place and a great staff to work with.

Went to pawn an engagement ring half karat in diamonds 10k white gold and the guy literally says he wants nothing to do with it and it would be a nightmare to sell because it's composit diamonds (not one solid diamond) wouldn't even make an offer because the style is from 5 years ago. Guy is a joke

They are absolutely amazing. I give them 10 stars not 5 they're absolutely 100% in my book.They had a handmade necklace, ring&bracelet made for me &you have to look pretty dam hard to see whether or not it's authentic or replica. I'll never go anywhere else …

I was working with Jessica regarding an engagement ring. I didn't end up going with HWJ because we found a diamond more in line with our preferences elsewhere; however, she was totally professional and very efficient at her job. I would highly recommend working with her.

Fantastic service, quick turnaround time with the ring sizing. Lindsey was wonderful... Helpful, so friendly and made our experience extra special ❤️. Estate pieces are beautiful. I would definitely go back, and have Lindsey help us again. Love my ring ❤️

Dropped into the store, my girl and her father bought a ring for her mother back in the 70's we thought let's go in,look around. Right away felt a good vibe in the store, the staff were friendly and professional, my girl fell in love with a

I visited today to briefly have a look at what's in store! I was most respectfully greeted by a beautiful blonde lady! She answered my two questions right away. I was made to feel welcome and I will gladly return and give my business here :)

My fiance and I bought our wedding bands here and are extremely happy with both the quality of our bands and the service that we received. We were helped by both Mark and Stephanie, who were both so great. I do want to say a special thanks

I highly recommend HWilliams you will find alot of beautiful items at a decent price. The sales associates are very warm and friendly and very professional everytime I come in. The associate that worked with me her name is Lindsey she was

I brought my wedding set in as one of my rings had a crack in the band. The woman who helped me was very accommodating and noticed that the clasps holding the main diamond in were worn. She suggested that I have them repaired and I am so

Buyer beware!!! …on their pawn shop items, currently in possession of a stolen guitar that they sold with a receipt! Not sure how that happened… guessing someone chooses to look the other way, or they didn’t do the appropriate checks on

Update: went back to get my watch back after taking the entire day the first time going in to pawn it. I did not want the watch to be here any longer then it needed to be. And for good reason. I go back today to pay for it. And the lady

I first started going to H. Williams Jewellery when I was a kid with my Dad to pick out lifelong treasures for my mother and family members. I was always amazed by Ralph and Glen with the way they did business. Being able to now take my

Natalie helped me pick out the perfect engagement ring. My fiance loves it and she constantly receives compliments on it. We went back to Natalie when we had to pick out wedding bands, and again she found two great rings. I never felt

I go to the James Street H. WIlliams Jewellery often for gifts (also for myself..) and I'm never disappointed with the service I recieve. I am always able to find something I love thanks to the attention to detail that is taken by the

I have been looking and shopping and building jewellery at H Williams Jewellery for almost 5 years.. Stephanie who has been taking care of me ever since knows what I like... She call's me by name ... she is not pretentious, you know

February 24th,2022 , today I had very bad experience with one of the lady’s at h Williams I didn’t get her name she had eyes glass dark hair she wasn’t nice to me she was very rude and given me dirty looks the body language I felt

My favorite place to do business. The staff is so helpful and friendly. Answered all my questions , every time. Recently I had an engagement ring custom made , and Tamara nailed it beyond belief. She’s my go to person!! Thanks

Our sales girls was extremely helpful and sweet! We found exactly what we were looking for and salesgirl brought extra jewellery from the back when she realized what we needed wasn’t on display! Excellent experience!!

Absolute class act company. We had a very painful loss in our family. The wonderful staff at H Williams helped us retrieve one of his most prized possessions. I am thankful for their understanding and compassion

I took a ring in to H Williams to be adjusted. They ground off sharp edges that were bothering me, but it wasn't quite smooth enough. They had told me to bring it back if it wasn't to my satisfaction. So I

My fiancé and I recently got engaged and picked out the ring together at H. Williams. I had something specific in mind that I wanted but was unable to find a setting that I liked at other jewellery stores.

Great selection, friendly, and knowledgeable staff. I was referred here by my mom as she had good luck in the past, and I was very pleased with my find and purchase. Will be returning again in the future!

Only ever accommodating if the owner Mark is there. If he isn’t-good luck getting quality service as a lesbian shopping for engagement rings or seeking repairs on vintage jewelry that was purchased there.

I love this Jewlery store. I have been going there for 30 years... there is nothing better than H. Williams Jewlery. So sad, the old owner was killed in the States... He was an amazing person. …

My mom and visited 1.6.23 to have some jewelry appraised. The service was excellent and prompt! We had 2 ladies help, unfortunately did not get their names, they were awesome and honest!

Beautiful selection of jewelry and fantastic customer service! Sheena was such a great help! I cannot thank her enough for taking the time to help me find the perfect gift!

I sold some old jewellery here, after getting ridiculous prices at pawn shops. They were fair, knowledgeable and took the time to explain things. I highly recommend!

We just recently had my mother's two sets of rings repaired at the Upper James location. They did an amazing job on both rings. They have the best customer service.

I found the staff very knowledgeable and friendly. It's a great place to go for quality merchandise and there's usually parking in front of the store or close by.

Nice pond shop but not so nice when trying to get your stuff BACK ! IVE NEVER heard that u can't pay payments you HAVE to buy your stuff back in one PAYMENT?

Whether it is for a big purchase or a small repair, I trust this store to offer me friendly, honest service. I really don’t consider going anywhere else.

Hubby bought my ring 6 years ago. Loved it then. Today I'm not happy. Took my rings in almost 3 weeks ago. My finger was very swollen. So asked for

Good prices but the owner, he is has an attitude at the Upper James location. The owner at the downtown location is very nice. Prefer going there

Great place to shop friendly staff good prices for lots of things you may want. If you don't see it just ask they will help the best they can.

I needed to get my straps on my watch changed, it cost me $14 and change. Wasn't bad at all. But, of course, it varies on the kind you want.

Very helpful. Outstanding services. Great Personal touch. Sheenas service was over and above helpful . She certainly made my day.

Was really surprised by the rude service I received here. Was excited to support a local jewelry store but will look elsewhere.

It's nice inside, good selection of new and estate pieces. However, they give less on loan then their Main st. competitor.

I can not say enough about this establishment awesome prices very helpful staff and their custom work is second to none.

Would highly recommend, have been coming here for years and always have had first class customer service.

They did some minor repairs on my grandmother’s locket on the spot with care. Really excellent service.

Great employees and fast to serve you. I pawn stuff here all the time. And purchase stuff. Good prices

One of my favourite places now. They have a beautiful selection and layaway. What's to lose ?

Cheap Than a CHEAPO STORE They pay peanuts for gold! What do you expect from THEM??

Very friendly and answered all our questions. They have budget friendly options.

Lindsey helped me so much today, beautiful and very kind team! Jewelry rocks!

Love the jewelry in the store, always find something to buy. Great prices

Friendly staff. Nice selection of jewelry and guitars

Very good store all 3 locations