Extremely disappointed. Not only did my hairdresser over process my hair to the extent that it snapped of to my scalp over the following days post the hair colouring, the service was generally unprofessional with staff gossiping about other clients. It may be a reasonably priced salon but not worth it, the ongoing cost to try fix the mess the hairdresser made of my hair far outweighs the cheaper price. Not to mention the daily frustration and humiliation I feel with an over processed fizz each day as I try to get ready for work. The price you pay for a truly professional service will be well worth it in the long run. In response to your comment that you were only notified at a late stage by my post is completely incorrect. I suspect no one ever told you. I actually called the salon to complain and was advised that the Hairdresser who had damaged my hair was on annual leave and advised she would be informed on her return. I heard nothing back at all. When I did go back into the salon as spoke to the hairdresser some weeks later they initially denied having damaged my hair despite the evidence on my head of it being 2inches long and a frizzy mess. After a verbal exchange that included your hairdresser insisting they were careful with my hair which clearly they were not given the damage and the extent of it , it required me to say "the least you can do is own the fact that you damaged my hair have a look at it, this did not happen because you were careful" it was only then did I get a comment of sorry and that was it. There was no offer to provide products to at least ease the look or extent of the damage and there was certainly no offer to provide a refund for a job that was not only completely botched but far less than you ever expect from a qualified hairdresser.

I have been going to Hair Razor for years and never had a problem with staff attitude or professionalism. In fact they are kind and caring, and can't do enough for me. I have fine curly hair, which knots and is troublesome. Not only do these people know how to cut it, they colour my hair beautifully, they are always continuing professional development and trends. I go to this studio, because they don't get stuck in a rut with what is trending, but work with me on what suits ME not what everyone else wants.

So happy with the results at hair Razor studios iv been to a lot of hair salons and by far the best iv found! They are always friendly they know exactly what I want and trust them 100% with my hair (as I am very fussy when it comes to my hair) So it’s so good that I can go there and actually relax knowing that I’m definitely going to be satisfied with the results. Very satisfied customer.

Ive usually had good customer service but today was disapointing. Ecpecially when it is the manager. After a color complication, she displayed bad customer service, being rude and innsensitive towards an obviously upset customer. Being diagnosed with anxiety, I began to tear up by her attitude towards my disapointment, making me feel at fault. Very disapointed. You've lost a loyal customer.

Extremely disappointed with the service will never use again. Booked a Christmas appointment months ago, missed a voicemail message the day before the appointment because i was busy dealing with a teething baby and was on the phone when they called and they cancelled my appointment 10 minutes later after sending a text message. This close to Christmas cancelling it really sucks.

Best hair ever! after being a tape extension girl for a 5+ years, I was convinced by the gorgeous work from Hair Razor to give the weft a go... big thumbs up! Such a professional, friendly and clean salon, cannot more highly recommend. Walked in feeling drab, left feeling like a diva, Thank you Ali & Staff. ❤️

This is my second time visit. Incredible service and amazing people. Brianna was really patient listening my what I wanted to get done. I had a full head of foils and got exactly what I was expecting. Highly recommended!!!

These ladies have excellent knowledge of the busniess. They professionally conduct themselves everytime. They are friendly and bubbly, and nothing is too hard for them. Would i recommend them 100% YES

Called to make an appointment and the gentleman that answered the phone was rude. It was a bad line and lost connection - I called back and his attitude was not friendly at all. Lost me as a customer

I had my eyebrows micro bladed , i am so happy with the results and it did not hurt one bit Katie was so friendly and does an amazing job . Highly recommend Katie !

I have been going to Ally for 17 years.. I highly recommend anyone who wants a professional great service to see Ally... she's the best in business

Beautiful staff, friendly, knowledgeable. Great conversations. Very happy with my cut and style with Aliza. She explained everything really well

I got the hair of a Goddess!!! The colour is just perfect, the service was above and beyond!!! Love my new colour!!! Thank you so much …

A nice little place with great prices, a couple of not-so-good hairdressers (purely subjective of course) but generally good to great cuts.

Love Ali. She has been doing my hair for years. I'm always happy when I'm in her chair. She's a hair magician. Would recommend her highly.

Transitioned from Black hair to lovely mixed Brown tones .. very happy with the colour condition and friendly service !

Been coming here for years now and they sure know how to make a girl feel beautiful! I always leave happy with my hair

Saved me after I dyed my blonde hair grey by mistake. Friendly and chatty staff and very reasonably priced.

My favourite unique stylist who I met last year my only go to Person to cut my hair exactly the way I want

Love, love, love this hairdresser! Brilliant place to go, especially Iain, my favourite!

Been going there for a year now, their price and flexibility is of a matchless calibre.

Warning customers of possible threats. It is old, but still very concerning.

Friendly lovely place to get hair done and relax

Great staff great service great hair colourist

Had my brows done with Katie! Obsessed

Unsatisfied