Harold's Chicken #55 is a Chicken restaurant located at 129 W 87th St, Chicago, IL 60620. It has received 1353 reviews with an average rating of 3.9 stars.
Monday | 11AM-12AM |
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Tuesday | 11AM-12AM |
Wednesday | 11AM-12AM |
Thursday | 11AM-12AM |
Friday | 11AM-12AM |
Saturday | 11AM-12AM |
Sunday | 11AM-12AM |
The address of Harold's Chicken #55: 129 W 87th St, Chicago, IL 60620
Harold's Chicken #55 has 3.9 stars from 1353 reviews
Chicken restaurant
"Me & big sis was feigning for some mild sauce so î we decided this was the best one to go to, sike! We ordered off line and they gave us a order #"
"Was about to rate them two STAR just off iffy customer service and how CRAMPED it is inside"
"The food was delicious as always"
"Today is Thursday 5/21/20"
"I'm sorry the atmosphere being crowded didn't bother"
Me & big sis was feigning for some mild sauce so î we decided this was the best one to go to, sike! We ordered off line and they gave us a order #. My sis didn’t feel like getting u due to running around all day so I went in for our food. When I walked in I stated that I ordered offline and told her I had a order number the bald head a** cashier then unprofessionally stated that, “that ain’t gon work”! I’m like what you mean then she states I need the debit card and id that placed the order. First of all luckily my sis was with me or I would’ve had to drive all way back home but what if someone ordered it for me? If they need all that, that needs to be BOLDLY STATED on the website when placing online orders that you need to bring in Id and debit card! So I went out to get sis, now I’m waiting on our food while sis went back to the car! The ladies who wrap the food talking all over our sh** which pissed me more off, talking bout they hair and other jobs and sh**! I wanted to say y’all wear hair nets not a mouth net! Once we got home our fries were so fu**** limp af meaning that they wasn’t well done and my chicken wasn’t fresh! I wanted to drive back up there and throw that sh** back at they a**. Whoever the cook was must have been new or something cause the chicken wasn’t sh** like it normally be and been ordering there for a long time even when the tea man use to be in there selling tea! The mild sauce didn’t tast the same at all! We were just totally unpleased with everything except the bread and cole slaw! I guess they thought they were doing something by giving us a few extra wings but the sh** was still garbage!!! I’ll never go back there again, should’ve just went to hood Harolds on Ashland or Cottagegrove!
Was about to rate them two STAR just off iffy customer service and how CRAMPED it is inside. This is a review on the NEW Harold’s location located next to the Jewel Osco on 87th by the way. Came around 3:30pm on a Saturday. Wasn’t as busy as I expected for a weekend.Stood in line with two other ppl waiting to place an order for about 4 minutes while the rest of the workers were preparing and packing food and eyeballing every one before an older light skinned woman around her mid 40’s came from the back to the register to take my order. That kind of pissed me off. They saw I was standing there,first in line, …no greeting. No smiles. Avoiding eye contact. Line building up. It’s so small and cramped. Very uncomfortable considering you don’t know who could be watching you from their clear windows centered in the middle of a lot (very questionable location to put a Harold’s considering the crime rate in chicago) Anywho… they were surprisingly calling orders pretty quick. Their productivity is pretty good. Besides how slow one particular older woman came to take orders …I got my order in less than 5 minutes. Spent $11 on a 4 piece. Now the food actually tasted pretty fresh. Down to the fries and the sauce (they are kind of skimpy on giving out alot of fries). I ordered a 4 piece dinner w/mild and pepper (fried hard) and it Didn’t taste refried at all like some Harold’s in the city.They gained 2 more stars on this review just for that alone. Hope they keep the consistency up. It was a decent first experience
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 3
Service: 1
Atmosphere: 1
Recommended dishes
Wings & Chicken Wings Dinner
The food was delicious as always. When I arrived I said hi, how are you today she looked at me in a disgusted way and did not respond. The employee taking the order (only) was VERY RUDE, ILL-MANNERED AND IMMEDIATELY NEEDS CUSTOMER SERVICE TRAINING. When I sat down to wait for my number to be called I asked the woman next to me was she rude to her, she said well she wasn’t pleasant at all. She claimed the microphone was down and she had to read our lips. I asked her if she was having a bad day . She didn’t like that at all and said I didn’t say that, I said I know I’m asking you a question. No response and she walked away. This was my first time at this establishment. If she is there when I return I’m never coming back.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 1
Atmosphere: 5
Recommended dishes
Wings With
Today is Thursday 5/21/20. I just left Harold's Chicken Shack (Dump is a better term) at 100 W. 87th Street, Chicago, IL 60620 after waiting 50 minutes for my order. 5 people came and left before me. When i was handed my order i asked if the extra fries were in the bag and the worker grabs the bag that was next to all the food and looks confused, like the fries just appeared there. I was charged.50 for sauce and no sauce was on the fries so i went back in and was told to bring the fries back in, like i was lying for some extra bbq sauce...i just paid over 30 dollars for my order. I don't need to steal sauce. Needless to say this was my first and last time at this location. Also, nobody was wearing a mask or gloves. And there was a squirt of sauce on 2 of my dinners and not the other 2. DO NOT GO HERE EVER.
I'm sorry the atmosphere being crowded didn't bother. That's a great problem to have. It's a business. They were moving quickly. Plus, I always go to my car or wait. If I can wait at other restaurants, well this is no different. If it was empty I would be worried. My food was good. I'm picky and they listen to what I wanted and didn't want. The lady at the window I don't remember being rude, but I'm a kind person. Just was moving fast so she wanted everyone to have their order to make ready as well as their payments. I agree with that. It makes things move quicker. If I ever get rude ill update but I'm understanding as well. I just want my food done to my liking and I'm gone. I don't make trouble. So...
Service
Take out
Food: 5
Service: 5
Atmosphere: 4
The food is good but the service is unprofessional. I called to place my order when I left my house. The phone was picked up and apparently left on the counter while the cashier took order after order without ever coming back to the phone to take my order. I'm literally writing this review as I'm still holding on waiting for someone to pick the phone back up and take my order. I pulled into the parking lot, walked into the restaurant and placed my order while STILL on hold. She's talking to everyone yet I'm still on hold! And 20 minutes later she picked up the receiver to take my order! Lady, I've been in there, placed my order, got my food, and half way back home. Nah... you definitely need better customer service at the counter.
Today was the worst service I have ever experienced at Harolds on 87th in Dan Ryan. My husband placed our order online and on my way home from work I stopped to pick it up. When I got there I was told the order was not ready, even though the order was placed 30 minutes prior. I sat for almost 30 minutes watching people come and go until I decided to ask about my order. Thats when I was told I couldn't pick up the order and that my husband had to pick it up and show his i.d. I asked if I call him they could verify over the phone and was told no. The service was tge worst and most ghetto I have ever dealt with at Harolds and I've been a customer for over 20 years. They just lost my business!!
5/27/2019 I had to give a star to write a review . Today its raining hard, I go in for chicken. I should have turned around when I saw employees sweeping out water. No I go in , the SMELL OF SEWAGE was so strong people are covering their nose waiting on orders and while ordering. Why isn't this place temporarily closed until this problem fixed. This place is BLACK OWNED and I know they're making money with 2 food trucks and other locations. WHY AREN'T YOU CLOSED WHEN OUR PEOPLE ARE YOUR CUSTOMERS AND HAVE MADE YOU SO SUCCESSFUL!!!!! I KNOW THIS SITUATION IS NOT PROPER CODE!!!!!! IF IT WASN'T THE HOLIDAY I WOULD CALL THE HEALTH DEPARTMENT TO CLOSE THEM DOWN!
They deserve NO stars. The food quality sucks. Their employees (the females) have horrible attitudes. They get orders wrong and get mad at the customer for pointing out their mistakes. They shouldn't be allowed to wear those giraffe eyelashes in the food service industry. My friend only asked the chick preparing our food to be sure not to put salt on 1 of our orders and she rudely asked for our receipt then stated "clearly I see it says salt on only 2 orders, my receipt say the same thing yo receipt say, I can see it." It was so uncalled for. Needless to say we will NEVER visit this location again. 73rd and Stony is the best and 87th and Kedzie.
Best, chicken, EVER! I've been to several different locations of Harold's across the city and this one is by far the best one! They are fast and friendly. The chicken was so hot, crispy and juicy. The fries weren't super great, but I was only concerned with my chicken quality because that was the star of the meal. The cashier was super helpful and knowledgeable about pricing and products. She was also super patient with me and my multiple orders. Whenever I am in town and craving Harold's again, I will drive the 20 minutes to this location instead of the one that's across the street from my mom's house.
I’ve been coming to this location since I was young and I slowly see this place going down the drain. Don’t even come to this one anymore. Cook is not even right and thinks he can talk to customers however he pleases without repercussions bc there aren’t any at this establishment. Nowhere to complain to. You could place an online order wait 40 mins and still wait another 40-80 mins on your food. I’m truly amazed at how terrible the place has gotten. It’s always been a good favorite yet I hear nothing good these days . Get it together before you run a south side favorite down the drain.
My family and I stopped here while on vacation. It was so delicious. Ooooohhhh how much flavor the chicken has. The people here were so friendly and just down to earth. The prices where good for the amount of food they give you. They had alot of people in line but it did not take them long at all to make our food they constantly thank you for stopping by. I will definitely go back. The foid was so good I really wanted to go buy some more to take on the road with us. Yes try them out the food was hot and fresh too.
I stopped in Harold's in Feb of this year, I was anxious to experience that delicious franchise taste, I ordered 2-6 piece wings, with sauce... Wowwwwwwwww was I disappointed, there was so much sauce on the meat that I was unable to Harold's spices, there was on franchise flavor or taste. In other words, my chicken wings were swimming in sauce. I was a total waste of my money, I was only able to eat one wing, the sauce over powered the chicken... The managers need to fix this.... One star because the chicken was properly.
I went in here on 03-12-19 at 7:35 pm. The cashier was rude to everyone that came in or called. I waited in line 15 minutes to place my order. the tv signs were out of order. I looked behind the counter the place was filthy, I only noticed this after placing my order. I did not get my order until 8:30 pm really! Once I got home 10 minutes away, I noticed the chicken was cooked in old grease and it tasted horrible! I will never return to this location. The city health inspectors should close this place down.
I Ordered a 7 piece wing dinner, 5 mild and 2 hot. They gave me the complete opposite. I received 2 mild wings and 5 hot wings that were so overly cooked and dried out that it felt like I was eating shards of glass bones. My wings had the absolute bare minimum amount of sauce sprinkled on top. And to make the situation worse they gave me the smallest amount of fries that I’ve ever received from a Harold’s restaurant. I called the store over 10 times and they ignored me.
My son ordered food online I paid for it with my card. Get there and they refused to give the prepaid order due to the person who placed the order name and the paying party names being different. Even after showing them my card and ID they still refused to give the order and refused to give a refund. Told me to go through my bank to dispute charges and get a refund. I frequently visit this location but after today's visit I will no longer patronize this establishment..
This is one of the better Harold's locations in Chicago. It is always packed with people and there is a wait time for the food; however, it is well worth the wait. They are never shy with the mild sauce. All of the food is made fresh to order. The pizza puffs with the signature mild sauce is one of the best kept secrets. For the fried foods, you can have them add lemon pepper, salt, pepper, and/or mild sauce to enhance your eating experience.
The women in this store are rude, unprofessional, and disrespectful when working under pressure. Went in the store to pick up an online order and the lady was just talking to me any kind of way. I was so caught off guard by the way she was talking to me that I started to refund my order, slap the lady then come back with a jar full of a thousand roaches and "accidentally" drop it. Harold's. Please teach your employees how to talk to people.
This Harold’s is HORRIBLE the worker who bags the chicken was rude it was right before closing time & she told us hurry up and get are food because she was ready to go. They charge $.50 for LEMON PEPPER... wow and they didn’t even put in on my chicken after I paid for it. The chicken wings aren’t seasoned. Their expensive and not worth it. Go to 103 & Halsted if u want good Harold’s. This Harold’s is a waste of anyone’s time!!!
So unless there back there catching and cutting chickens heads off themselves it should be absolutely no reason to why I called in a half white and waited an hour. I literally watched ppl cine in and out after me. They need help and a better serving process. Than when you ask for a refund the woman says she can't issue them you have to go through the bank ♀️. Get it together or don't get it at all.
I got two 4 pc wings fried hard, with mild and hot sauce on it, one with salt and pepper and one with lemon pepper. Both were amazing and so tasty. The wait on a Monday evening was around 15 mins. Would def recommend!
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 5
Service: 4
Atmosphere: 3
Recommended dishes
4 Wing Dinner
So I stopped by here for an order of French fries. I said no salt and no sauce on them. However I wanted the sauce on the side. The cashier charged me almost $4 for a tray of fries. I asked for some mild sauce she wanted a $1 I'm like I shouldn't have to pay for sauce on the side if I didn't get any on my food. Ridiculous. And they didn't even give me enough for the amount. Do better
I called my order in while on the highway. The young lady told me 20 minutes. I ordered off their on line menu when I arrived the young lady had a very nasty attitude and the prices dramatically changed from the on line menu. Once I paid for my order, then and only then did my wait time start . Total of 45 minutes I wasted at harolds chicken. I will not return...... PERIOD!!!
Went there , got my food and it smelled weird on the way home didnt smell like harolds at all , not to mention it got done in like 5 mins even doe i told them fresh and fried hard , i get home to eat it and food was disgusting! Taste like its been sitting there all day and not to mention fries wasnt done ! Now i feel sick and stomach is really hurting ! Terrible
Ordering online has been the best experience! My order is always ready at the time I select. It's interesting though, every time I walk in to pick up my order, the cooks and people working the line are MUCH MORE friendly than the cashier?!?!? When I walk in they greet me, ask how I'm doing and they SMILE!!! This is a great place to indulge a guilty pleasure.
Oh no! Harold's has dropped the ball. Without the sauce, it's lost! Nothing at all like the Original recipe that use to have Chicagoans on the hook. Wow! Times truly change and those that remember the Harold's we grew up on will soon be replaced by those with inferior taste buds and low expectations. Give me the sauce but keep the new chicken recipe.
Ignore the arguing employees and the arguing customers. Just for a minute. Whenever I'm home in Chicago this is my first choice Harold's to go to. It's a surprisingly efficient location and the food here is always made exactly how I ask! Patience wins here so don't come in a rush and don't come with a bad attitude. Come for the Chicken. Top Notch.
This place has moved to the east side of the Dan Rayn. The food is still good, but since they are part of a gas station strip, parking is a nightmare. I tried calling first but that didn't work the person taking the order was not on the cash register and would not take my credit card. So they said. Because of the lack of parking I may not return.
The taste is inconsistent at best. Sometimes the grease is old, and the freshness of unpopular items is questionable. But what really has me upset today is the fact that an online order I placed for ASAP is not ready an hour and twenty minutes. I had to wait 12 minutes in store. Absolutely ridiculous! I’m done with them. Not worth the effort.
Great food but this location is more of an acquired taste. I've enjoyed pretty much every meal I've ordered and I've been coming here for at least 15 years but the not so good parts of my visit usually are the long wait times and the on par and sometimes off quilter customer service. As long as they are nice to me I won't complain too much...
I ordered a 6pc wing with mild sauce it was good. The one thing I can say is that this location is not shy with the mild sauce. This is the only Harold's I like tbh they been there forever. You can smell the chicken all the way by food4less lol. Majority of the time it's a little crowded but they take care of you really quick.
Classic Chicago experience of fried chicken with the unique “mild“ sauce. Very busy location in a busy shopping district, but orders are turned out with relatively quick speed. Parking is plentiful be available in the back and the restaurant is accessible by public transportation on the 87th St. bus or via the red line train.
Really the best Harolds ive tasted thus far!! The chicken was fresh! Juicy! And great seasoning on top of that. I will be coming back for sure. Wait time wasn't bad at all neither usually you wait aprox 20 minutes at any harolds establishment(even calling ahead). this time it was roughly 15 minutes. And thats a game changer!
I was expecting to be blown away by Harold's as people claim this is the bomb. It is mediocre. Friendly staff. Wonder Bread, Fries,.. Maybe wing stop wings. I got no chicken but i read it is like Popeye's which I doubt. My folks had their food as well and not blown away. Maybe I ain't seeing it. The people were nice though.
My family and I come all the way from south bend, IN to hang out around here, and we come get harolds everytime! I love the chicken nuggets, they put tons in there last time I couldn't finish, lol. I've never been disappointed. The food is always hot, and every time I've went, I've never had bad customer service.
Use to be best Harolds in city. Fell off tremendously. Chicken tasted like it was fried in old grease very greasy and old. 2nd time I ordered liver, the liver was very undercooked pink and mushy inside and had a bad smell to the liver. Greatly disappointed and I will not be spending my money in that place again.
It's always a good sign to see the fleet of HC's food trucks in the parking lot. Amazing food, great cooks, everyone is professional and helpful. Best fried chicken in the city! There's nothing like tearing open a paper bag of HOT FRIED CHICKEN dripping with hot&mild sauce on a plate of fries and classic bread.
The food was dried out and old. How do you give your customers old dried out food. I'm looking at fresh chicken frying in the fryer. I will not be going back. I work too hard for my money to walk away 16 dollars less and still hungry. To add insult to injury, I had to pay extra just to get my sauce on the side.
I didn't like the cole slaw, it was too mayonnaisey and bland. The bbq sauce was too tangy...way too tangy. The wings were good, but I couldn't eat the fries because that sauce was waaay too tangy. I asked them to leave out the bread, but it was still in there. So, I will not be returning to this location.
Usually I have no complaints; however, the food wasn’t the best on 7/7/18. It wasn’t hot, and it wasn’t seasoned well. Also, I asked for my chicken to be “fried hard;” it was not cooked how I ordered it. I don’t mind the long wait; I could have called it in, but I didn’t. Please bring back the old staff.
No need for photos, my order of wings were terrible. Usually when u refry day old chicken instead of throwing it away, that's what u get in the end....this used to be one of the best Harold's. About 5yrs ago I went, and it was the same.....NO STARS!!♀️♂️♀️♂️ …
Terrible!!! I ordered a liver wing combo... my liver was cooked so hard and dry that I couldn't enjoy the food. I tried calling back several times and nobody answered. As high as they are they have a lot of damn nerves messing up any damn order!!! my food looks like dog food!! …
Horrible... And i traveled from out of town... 300 miles.. And the generic ketchup and sauces are horrible. And i waited for 45 min and it was not crowded. They were fixing food for friends and family first. I speak highly of this place but was embarrassed with my out of town friends.
It's my first time here, I asked the cashier what their bread option was, she seemed confused. So I asked do you have biscuits or bread. Well it's like I cursed at her asking for a biscuit lol. The chicken is good. I've heard a lot about Harold's, but it did not live up to the hype.
I did miss having great dinner. Your chicken wings are fantastic. You cooked my moms chicken liver soft. Thank you
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Recommended dishes
Wings & Chicken Wings Dinner
I have not ate Harold's in many years!!! On today my sister and I tried them and the chicken was not seasoned. The only flavor we tasted was that of the mild sauce. I know back in the day this Harold's was the spot to go to. I can't say that now....not at all happy about the food.
This place was kind of dirty with a multitude of flies hanging around. Service was adequate, but the flies did me in. I had already ordered by the time I began to look around. Food was good, however, I had to eat with an eye on anything resembling a crumb. Might be something else
I really enjoy #55 Harolfs Chicken as one of my favorite shack locations. I wish they update their google map location. I'm use to their old location next to dockeys. They should delete the old one location because it drives revenue to their old spot with a different business.
This place was one of the best Harold’s.. Now it seems that they’re just throwing chicken in a fryer.. no seasonings.. very disappointing.. and they don’t even give you a spoonful of slaw.. for real
Service
Delivery
Meal type
Lunch
Price per person
$10–20
High asf and I won't be back to this location. I ordered a 12 bucket and I know it doesn't come with sides but I could have at least got mild sauce or hot sauce on the side. I will stick with the Hyde Park location since they have better deals and you get more for your money.
Ordered door dash from them. I received the incorrect order, and when I called this harold to solve the problem she offered no assistant. This order was to my employment so therefore my time was limited and I relied on the establishment to complete the order correctly
So disappointed im my food yesterday. I ordered 2 wings an gizzard combo. The chicken had no taste an i asked for salt an pepper on it,an a few pieces was old. My gizzard was undercooked an mushy, an my fries was soft an greasy. The whole meal was a waste of money.
All the wings were TINY!! For $37!! They left out a sauce on the side! I WON'T be coming back!
Meal type
Dinner
Price per person
$30–50
Food: 2
Service: 2
Atmosphere: 5
Parking space
Somewhat difficult to find parking
The wings are off the chain. I'm always recommending this place. My only gripe is they need more cooks on deck which will make the wait time a lot shorter. Another than that I can't complain every time I order from here my food be cooked the way I want it.
Love it, the Hostess was outstanding ❤very fast and efficient and communicate well with all her customers. I can't recall her name but she was Greeeeeaat! Told my fb team better luck next time and to keep their heads up you can't let a loss get you down.❤❤
Harold's Chicken has been one of Chicago's number 1 chicken facilities for many years. With several locations the one that I really like this it's the one on the 87th Street. The chicken is always fresh to order and the wait staff a pretty nice people.
Last time ever going there is today April 23 -20/22 bad fries half old with a few fresh on top chicken was hot but no good like it use too be haven't had a great order since 20/18 so never again three orders in this month and almost$50.00 spent the end
Yummy delicious signature creamy chickens. Fried, sauced in marinated whatever secret sauce but it comes out great. They serve with chips and different dippings too. There's a 7 to 15 minutes wait as it is prepared on spot after making your orders.
I like this Harolds, the food is good and the ladies behind the counter aren’t bad either. The location is a little hectic and tight but it’s worth it. I literally ate every fry(they’re usually hard w no sauce)and they gave me TWO pieces of bread.
Just got thru eating a 4 piece tender. Immediately having sharp stomach pains afterwards. I would never eat here again. Look who cooking your food. They too busy and don't care. Don't eat here.
Food: 1
Service: 1
Atmosphere: 1
Chicken and fish was fresh and good. Surprisedly, went on a Saturday night and didn't wait long for my food. I purchased the chicken and catfish combo for $10.00. The food was plentiful for the price. I would come back to this location again.
Im not sure whats so hard about giving customers what they asked for and not getting an attitude about it. If i want my wings fresh and hard. Dont take the old wings that have been sitting there and tell me they fresh and put them back into
This is the best Harold's in the immediate area. If you want some 5 star wings with deathly delicious mild sauce on them, you go to this Harold's. Even when it's busy I never wait long. I love this place and never get my wings anywhere else.
I stopped eating #55 Harold's for about 3 months because the chicken was being re-cooked and tasted HORRIBLE. So today 2/20/17@04:56 I decided to give them a try again and my taste for Harold's was disappointing for the last time. If you
Seriously if I could give them a minus 5 I would. The night before last my daughter ordered 2 cat&wing combo's. She offered me a piece of her catfish and when I tell you that fish was solo damn foul! It stunk up the whole table soon as I
The best-tasting Harold's in the city! The sauce is delicious... It doesn't taste like ketchup like the others I've tasted!! I actually eat all of THEIR fries. (I've never eaten all of anyone else's) This is the only Harold's I go to now.
Love the chicken but whn I called in to place my order the woman that answered and took my order was rude and unfriendly as hell....now I know they stay busy and she's probably swamped but that's the way of the job work somewhere else smh
I love me some Harold's Chicken. This is my go-to place for some fresh hot crispy chicken and fries. This location failed in that area and service. Horrible service I honestly feel sorry for whoever comes across this place since whoever
I was a deep fryer cook of a major chain. Our manual stated you can filter the cooking oil 3 times before discarding it. I can taste the over used oil in the aftertaste of the chicken. Cooking Oil is a large part of the overhead of any
The worst!! I waited 15 minutes for food that was refried. I ordered the cat and wings combo and everything was hard and dry. The sauce isn't even the same mild sauce. Very disappointing. I'll continue to go on 79th and Cottage.
The wait was pretty long even though we called it in. Wasn't enough mild sauce and the chicken could've been cooked a little bit longer. I do love the environment. But when it gets crowded it's a bit squished and uncomfortable
Food is good, workers stay professional even when it gets mad busy. Only thing I hated was we waited a half hour for our food. I will admit it's one of the better Harold's in the city. I'd recommend this one any day though.
I ordered online and it took them 1 whole hour to give me my wing and gizzard combo. The workers are too busy having personal conversations when they should be focusing on business. Last time Ill do business there!
They take a long time to fix your order, even if you call in your order. The place is clean but they need to clean their rugs your feet will stick to them laugh but serious. The food is good mostly fresh
Service was professional and efficient but the wings were very much lacking in seasoning. This used to be one of the best Harold's locations. I hope they fix the problem with the lack of seasoning.
This Harold's, in my opinion, consistently has the best tasting chicken and fries. Service can be spotty at times, especially when placing a phone order, but the food is almost always great...
Its 11am Can't take any orders. Manager not there. Worker looking at me smiling as if its funny. Whats funny about losing business. Will not return. Customer service is important people!
A Chicago favorite. Unless you call or order online, there will be a wait. Harold's Chicken is known for their wings and sauces. The food is amazing. I recommend it if you visit Chicago!
I hate that no two harolds are the same. Even though they are generous with the mild sauce, the chicken tastes greasy. There are also feathers on my wings and that is just unappetizing.
True Up Grade!
Service
Take out
Meal type
Other
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Large Liver
Bought a 7 piece thru door dash. Every wing in my meal was over cooked to the point it was too hard to eat. Basically money gone down the drain. I’ll never order from them again
Loved this place! My first going I order a 6pc wing and drove to the pier after it was still good and warm 45mins later with traffics! I can’t wait to go back to have it fresh!!
This was once the best Harold's & now it's the worst!! Chicken was very dry & not fresh at all. The fries were hard & crunchy like potato chips refried 10xs. Waste of money.
Hot fresh and delicious late night snack one to have if traveling from the south. Friendly staff. Time waiting wasn’t long 20mins at the most but it was so worth it.
I see the owner still don't know how to run a business....(Don't answer phone)( poor customer service.. business as usual..smh
Food: 2
Atmosphere: 1
*heavy sigh* just no - presentation was a fail for me and the customer service was non existent and they were RUDE (and that says a lot, I’m from NY). Overhyped.
The cashier is what made my experience excellent! I haven't eaten at Harold's in years. Fr. Personal reasons. She made my worth it. Oan the food is delish!
Wow, what a difference from the old spot. It great to be to see inside. The food was great.
Food: 5
Service: 5
Atmosphere: 5
Always the bomb! My favorite location, anywhere.
Food: 5
Service: 4
Atmosphere: 3