Unbelievable experience with Hertz. I have never had such a bad one until this location after a car accident, I went through multiple cars because every car they issued me was broken in many ways. It's the last thing you need after a car accident to continue replacing your rental because it doesn't work for one reason or the other.

Patrice was very welcoming and patient. We had an issue with our online reservation, however she walked us through the process and was able to get us in a car within minutes. Thanks for the awesome customer service. That’s hard to find now days.

I cannot stress enough how helpful this location was for us! We have had the most unlucky road trip traveling from Florida to Ohio.our car broke down, leading us to this Hertz for our rental. Brittany greeted us immediately upon arrival and

Definitely nothing on this property or any of the vehicles are cleaned and sanitized as stated online. Every car that I looked at available to rent was smoked in, reaking of some BO scent and really dirty. Most of the cars were beat up just

Only giving one star because it won’t let me give less. These guys are horrible don’t waste your time. I booked a car on the app and then drove half hour to the store after getting a confirmation email, only to arrive to them saying that I

I used the Hertz app to make a reservation on 7/15 and it was confirmed via the app and a text. I arrived to pick up the vehicle at the South Blvd location to be informed by Avery that although my reservation was received they did not have

They were understaffed, the phone was ringing no -stop, the one employee was visibly frustrated (which I don’t blame her), and the SUV I was given as a rental (my car was getting work done that was under warranty) was not comparable to my

I helped my son get a rental car due to the problems with Kia motors and his car was going to be in the shop for awhile. Unfortunately I had to wait several days to get a vehicle due to high demand. Brittney and the other gentleman (whose

Save yourself the time, money and headache. This isn’t a review of the store itself, but of the company as a whole. They’re misleading thieves. No one can give you accurate information and they have not an ounce of sympathy for doing so.

I always use Enterprise and I regret trying Hertz. The worst experience EVER. They are absolute liars. They overbook vehicles so that they can make money and don't tell you that you do have a car until you go to pick it up. Then they are

Overall staff wasn’t very welcoming. This was my first time renting a Tesla and the lady didn’t explain some functions/operations which I had to google when I got home. Also never walked around car for scratches, dents , etc Car interior

I have always rented through Enterprise, but decided to go with Hertz this time while my car was in the shop. Big mistake. These kids don’t know how to properly clean or sanitize cars, they give you cars where the rotors are so warped if

This company are bunch of crooks. 1.) won’t honor price from Priceline. 2.) paid extra $35 to return Electronics vehicle uncharged but over 10% … returned it at 27% and got charged an additional $35 and another $25 for it being under 10%

They answer the phone but that’s about the only thing good about them. They’ll give you a dirty car just a heads up. Also, don’t not let them talk you into getting any of their insurance. Especially if you’re getting this through your

I had a reservation booked 6 days in advance and when I got to the location today 10/27 the guy said he did not have my car. He said they tried calling but they had the wrong number. Why is it that they would just be finding out this

I made a reservation to pick up a vehicle at the Hertz location on South Blvd in Charlotte, NC. Was supposed to pick up vehicle at 9 AM. I arrived about 10 minutes to 9. There were 2 people in front of me in line. There was only 1

Very friendly and competent service. We had a problem with our rental and it was quickly solved by a very friendly member of the Hertz family. Parking is easy and the place is centrally located. Very nice experience

Came to this Hertz location on short notice today to rent a car while mine is getting some maintenance work. The whole staff was super welcoming and helpful. Got me in and out quickly.

Worst experience. They did not have the car I reserved. Then the tired to over charge and rent me a outdated dirty car. Never going to hertz agian.

Needed a one-way car the same day. Variety of cars were available. Staff was kind and caring. Rented a car in about 5 minutes.