My parents used this joke of an agency to sell their house. Did nothing untill they handed in their notice after receiving barely any arranged visits over 10 weeks.. 1 day before the contract ceased they amazingly found someone.. no memorandum of sales was issued and the agent led them on for 2 months. After this the agency kept attending the house and even sent around the buyer who they were waiting on weeks on weeks to try and strong arm them into a sale. Parents ended up going with another agency (who they got an offer within 4 days) and they said that they wouldn't be stung with 2 lots of agency fees when clearly there are in contract.. do not touch or you will regret. I welcome a response from them...

We moved house in June and I cannot recommend Hilbery Chaplin highly enough. We have used different agents in the past but our experience with Hilbery Chaplin means we will only be using them in the future. They were professional, informative and very clearly had our interests at heart. We had a very stressful few days trying to exchange and Ellie at Hilbery Chaplin was brilliant, she helped us keep calm during some very tense moments and kept us updated and informed as soon as she had any piece of information, we never had to chase anyone. She really worked in our best interest. We would recommend Hilbery Chaplin to all of our family and friends. Mr and Mrs Betts

In March we completed the purchase a property through Hilbery Chaplin in what turned out to be a very long, drawn-out transaction. It would have been easy for us to have become frustrated by the delays & to have walked away but the courteous, open and friendly nature of the team in Hornchurch meant we persevered. Many agents who are just chasing a fee would have given up on the transaction. To their credit, Andy and his team did not. They did an excellent job for their client, the vendor, and we will happily use their services if we are in the position to do so in future.

A BIG THANK YOU TO PHIL AND THE TEAM AT HILBERY CHAPLIN HORNCHURCH. EXCELLENT CUSTOMER SERVICE PROFESSIONAL RIGHT FROM THE START TO THE FINISH ON COMPLETION. THEY ARE A CREDIT TO HILBERY CHAPLIN LTD THANK YOU FOR SELLING THE PROPERTY IN MAWNEY RD ROMFORD. ANYONE LOOKING TO SELL OR BUY, EITHER LETTING I TRULY RECOMMEND THIS COMPANY. THEY ARE OUTSTANDING AND PROFESSIONAL.

I was introduced to the Hornchurch team when my wife and I where interested in purchasing a property that they had advertised. From the first moment to the last they where an absolute pleasure to deal with. I will be recommending them to anybody that will listen to me. Once again thanks a million for all your help and all the best for the future. Barry and Andreina

I just purchased the property through Hilbery Chaplin . They helped me a lot throughout the process even after there was a undue delay from my solicitor. Still they remained very calm and helped me deal with my solicitors. I can highly recommend hilbery Chaplin. Specially Anthoney and Phil are just proper professionals . Thank you so much .

We have used Hilbery Chaplin several times over the years and wound be the first port of call every time. Constant professionalism and friendly . Thorough ,thoughtful and nothing is too much trouble. They truly deserve the 5 stars we have given them. Well done and thank you Hilbery Chaplin.

The team at Hilbery Chaplin (hornchurch) have been absolutely wonderful, especially Phil he is extremely professional, always answering calls taking time to help with queries. In my experience this team are genuine and the best agents compared with our experience of other agents.

Hilbrey Chaplin, has the best employers, and the best service a company could provide. they are very helpful and made it very easy for us. I really recommend them for any one want a reliable excellent service.

Phil was responsive,personal and very professional throughout If I was selling a property I wouldn’t hesitate to use this Agent Highly recommended Peter Lewis

We purchased a property with Hilbery Chaplin Hornchurch in July 2015. I must say that Neil was great and helped us secure the property.

Superb customer service from all of the team. A big thank you to Phil for getting our deal over the finishing line.

Five stars fantastic service would highly recommend thanks to phill and everyone

Brilliant service throughout the transaction

Everyone in the team were very helpful

These guys are always so helpful

Great staff & experience.

Very helpful and friendly

Dated office