Very good variety of products in the men's section. Some good offers and clearance. Be careful what to buy, do your research first because some of the clothes are overpriced. However, you may find really good offers. The late restructure of the floors was effective: men's shoes on the ground floor now.

Customer service has drastically went down quite a few notches, new staff & security guard are absolutely terrible .. Assistant Manager Emma is so rude, when we went there to ask for help with one of our recent purchases, she wouldn’t even

Just been shopping in here for Christmas and I must say the staff are a joke! If you wanted to assist me that much you could have sprayed the perfumes for me and saved my fingers the work! Got some bloke in a multi coloured top having the

Lovely cafe no complaints, great coffee, tea and treats. But the staff on the shop floor are so blatantly racist, also one elder female staff kept on walking around me and my husband like we were going to steal something!! Even after my

Nice cafe and a good selection of goods It's just a shame about the state of the gents toilets. Absolutely disgusting. Sorry to comment, but they had not been cleaned for some time, and one was out of use. Such a shame.....

Nice department store well laid out with a good selection of things. Went to the Cafe on the ground floor. Bagels were nice, only gripe was they charged £10 for a sausage roll! Come on guys, be reasonable!

Great customer service from the young asain lady on the shoe department. This is the second time quite recently that I've been in and she has, on both occasions, helped me choose a pair of shoes!

Half the shop has shut down. Didn’t have any off the things I was looking for compared to the Sutton one. Thought a bigger store would have more stuff not less then the smaller one else where

Took my dad here after walking around Sutton, we had pizza & chips, scones with jam & cream, tea & coffee.....lovely.

Quality store with designer brands in easy access to the centre of Sutton. Close proximity to train: bus/ car park.