I gave birth on 12/20/2023. Many nurses and doctors were nice/ well-rounded, others could have been different. Unfortunately, shift changes were difficult for me because these professionals were not communicating with each other as they are suppose to. My experience was overall bad but I tried to stay positive given the fact that my son was having seizures and no one told me of the episodes until 3 hours after they were happening. I asked what the procedure was from what I believe was the supervising pediatrician at the time, Dr. Wonodi. It was stated (while another professional stood witnessing our conversation) that it was more important to take care of the patient first then notify family. This is understandable if the patient was an adult, this was a newborn and the mother (myself) was only around the corner from the NICU. It was stated that it was so “busy” but that it was an “emergency.” An emergency is enough to notify the parent within a 3 hour period when I’m nearly 15 feet away from the NICU. I also pondered if anyone would have told me if I ever asked to see my baby, timing that the episode “started” 9am, timing that I asked to see my child was 12pm which Dr. Jane was the pediatrician in the NICU at the time. This was heartbreaking that I wasn’t able to see him at first due to being placed on a medicine that causes extreme fatigue, but it was more heartbreaking that my sister could not bring him in due to his condition which I did not know of. Dr. Jane came in stating she wanted to give me an “update,” it’s not an update if I was never notified in the first place. This experience was rough and the NICU should consider better supervision. Next, I was not given directions on how to take care of myself when it pertains to stitches, symptoms to look for pertaining to infection, etc. I was sent home with info on preeclampsia of course because it must’ve been more serious. I also noticed few doctors or nurses walking around with no identification in sight. I actually explained to one nurse about this because I didn’t know how to explain who the doctor was that came in and asked me questions. With this being said, I also thought it was important that no one cared to pick up my items which laid on the counter from the night before I was discharged. (blood work) and these other items in my room given the fact that I believe it’s a HIPPA violation to leave these things around unattended where they can be slipped out of the hospital and into the wrong hands.(pictures to show). I was also bedridden for those days and it’s understandable that the nurses did not want me getting up but who wants to sit in their own blood on top of sheets of disposable paper products AND can’t shower or wash/wipe at all and you’ve been there for two days?(I was not given or offered any depends or sufficient bottoms when I needed them the most) I had to complain which only made me seem ignorant. I think the worst part of this all was the fact that I only wanted to see my son and no one cared of this fact being as though he was being transferred to Childrens Hospital. Instead, I probably portrayed this angry new mom but in turn, I was concerned for the newborn child I just gave birth to and only held for 10 minutes before he was taken from me to go to the “Transitional Unit” which he ended up in the NICU without my knowledge. Thank You to all the nurses and doctors who shared support and care in taking care of myself and my son.

Here at HUH for the first time for a dermatologist appointment. When I walked in the front door, the man behind the information desk called me over and gave me a sticker/badge to wear inside the hospital. I said it was my first time here and was looking for Suite 4300 to see the dermatologist. He mumbled something under his mask, and I asked him to speak up as I couldn't hear him well. He mumbled again and I had to ask him to speak up a second time. Finally, he spoke loud enough for me to understand I needed to walk to the back of the building and take the rear elevator up to the 4th floor. Once I got to Suite 4300 it wasn't much better, unfortunately. The two ladies behind the check-in counter looked up when I walked in and then looked back down at their paperwork. I walked over and said "Hi! I'm here for my appointment to see.." and was immediately cut off. One of them said, a bit curtly, "We'll be with you in a moment" and went back to her paperwork. I stood there for a few minutes until one of them put her papers aside and asked me for my name and ID. I got checked in pretty quickly after that as I had filled out all my info online ahead of time. I was then brought into the back within a few minutes by the nurse. From that point on, it was smooth sailing with a really great nurse and doctor experience. Solid appointment overall, but the first two interactions I had with the information & check-in staff both felt awkward. It was like I was bothering them by just being there doing what one is supposed to do when they come in for an appointment. First impressions matter, and I think it's important for any hospital to staff those frontline positions with friendly and helpful folks.

My recent visit to the dental clinic at Howard University Hospital was an outstanding experience. The team there, led by highly qualified professionals, exhibited the highest level of expertise and professionalism. From the moment I walked in, I was greeted with warmth and a reassuring atmosphere that set the tone for the entire appointment. At the dental clinic, I was seen by Dr. Hana Lim and it was nothing short of exceptional. Dr. Lim represents the pinnacle of dental expertise and professionalism. Her impressive credentials are only outshone by her remarkable ability to connect with patients on a personal level, ensuring a comforting and trust-filled experience. From the onset, Dr. Lim was attentive and meticulous, showcasing her vast knowledge and proficiency in dentistry. Her approach to care is comprehensive; she is diligent in her assessments, and her ability to blend cutting-edge techniques with time-honored methods is truly commendable. The precision of her work, coupled with her commitment to patient education, made my visit informative and transformative. Dr. Lim’s dedication to her patients' well-being was evident in every interaction. She displayed an exceptional bedside manner, and her treatment was both gentle and effective, reflecting the highest standards of dental care. It’s rare to find a healthcare professional who can inspire complete confidence while also providing a comfortable and calming atmosphere. I would wholeheartedly recommend Dr. Lim at Howard University Hospital to anyone in need of dental care. Her extraordinary skill set, combined with the clinic’s advanced facilities, assures that you are in the best possible hands for your dental needs.

I do not recommend visiting the hospital. The staff was kind and apologetic, however, they were not attentive. After having my vitals checked, I was sent to the fast track station where I sat there for over two hours. My doctor then came and asked if the nurse had gave me a cup to collect my urine sample because she was waiting for it. No one provided me with a cup. No one mentioned to me that I needed to give a sample. I was told that I appeared severely dehydrated and that they would start an IV but sadly I sat there for four hours before they gave me an IV. The hospital is outdated. It’s not modern. They placed you in a room with multiple people. I don’t like the fact that they discuss your diagnosis in front of people. I believe that’s a HIPAA violation. More importantly, when attempting to start my iv, the nurse had no gloves on, didn’t wipe me down after drawing blood (basically left my arm full of blood) and never gave me a bandaid. When I voiced my concerns and asked for my nurse or doctor, a gentleman (apparently he was my nurse. I didn’t know because he never introduced himself.) at the front got really nasty with me and was being sarcastic and asked what do you think I am. Horrible experience. I asked for blanket because I was cold and never got one. I asked if I was going to ever get a room and I was told yes, but never received one. I was left in a waiting room with multiple people looking at me. If you value your life and want good health care please visit another hospital. No one deserves to be treated like that. It’s 2023, do better! I’m not sure how this hospital is still operating smh …maybe because of the University, but it should honestly be closed!!!

The biggest mistake of my life going to this hospital. I was in the car in an accident Ambulance brought me to this place I was there for only 2 hours. I walked to my CT scan room. CT machine had blood all around. This place is very filthy. Tons of HIPPA and OSHA violations at this place. None of the staff was able to answer my questions. On top of that, they took over 4 months to send me my hospital bill. but the Physician's bill came within a month. I called this place to see if I had any pending bills, and they said no. so I settled my case with my car insurance. After 5 months this hit me with $ 26,577. I called accounting they said due to COVID-19 things were slow so I must pay this or send it to collections. Any advice on how can I remove these charges or make them less? Thanks

Understaffed, stressful, and very dirty ER. I don’t think I’ve ever been to a hospital where I’ve feared so much at the idea of getting a staff infection. It is truly a filthy environment and I’m pretty sure it fail to meet the standards in which hospital’s cleanliness should be governed. It’s obvious from the accumulation of shown in these photos that the hospital haven’t been cleaned in quite s ome time (months most likely). I literally stood the entire time (8 plus hours) I was in there; out of fear that something worst may crawl on me and go home with me and be more detrimental to my health than the reason I was being seen. I’d recommend if given the option to go another hospital in the future; to please do so. Could be the difference between life and death.

This hospital is TERRIBLE. My mother recently had eye surgery and they scheduled her for 2:30pm. It's a 30 minute surgery. It took them 13 FREAKING HOURS to get to her REGARDLESS of how much pain she was in. Then on top of that, the African nurse was ENTIRELY rude and aggressive and was rushing my godfather to come get us so she could go home (Like we wanted to be there any longer). Then I had to dress my mother since she apparently wouldn't. Then she has an appointment every month to check on her eyes. If we get here at 11am, we leave at 6pm. They're just awful and rude. Those bathrooms are creepy and filthy as well.

I will never ever go to this hospital again first was on emergency room floor for a day and a half on that floor they was not attentive stating all the time be right back all of them came back like 45 mins.Then the people in break room was cussing loud I could hear in my room saying every cuss word they could several times they was about to figh Moves 5th they was more attentive only thing I hated like needing to use a mirror to shave no light look like it was broke forever and begging for a new gown finally offered me socks like time to go. A HOT MESS!!!!!!!

The health "professionals" here don't care for their job or their patients. The only nice people in this hospital are the security and front desk. The doctors and nurses that work here seriously need to find another profession because they don't treat their patients with respect and lack kindness and humanity.

Refusing to institute universal mask mandates during the second largest wave of COVID-19 that we have ever seen is malicious. Howard puts profits over patients.