Huebsch Laundry is a Laundromat located at 3319 West Ave, San Antonio, TX 78213, United States. It has received 480 reviews with an average rating of 4.4 stars.
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
The address of Huebsch Laundry: 3319 West Ave, San Antonio, TX 78213, United States
Huebsch Laundry has 4.4 stars from 480 reviews
Laundromat
"They have a lady roght now that seems to be new and extrealy rude"
"Higher prices here"
"5/19/22 update so I replied to the email that was provided in the comments from the laundry mat and no response at all unsure why you would ask for me to email you if you weren't planning on answering it"
"It be nice if the staff actually took care of their customers"
"First off let me say I have two laundromats near my apartment but I choose to drive to this place because it has newer machines and I could just buy a laundry card with my debit card or cash"
They have a lady roght now that seems to be new and extrealy rude... she keeps letting people keep the carts even tjo there is a huse sign that says they can not keep them. I always return them bavk amd when i need one i adk the employee to let me borrow one if none are available. Well this lady working right now that did not want give her name is aguing with me because she says that yhe person tgat kept the cart which they should not be doing, did me a favor and letting me borrow the cart!!! No!!! Theres a huge sogn that says carts are for everyone and not keep for your kids to play. This employee was arguing with me because i returned the cart where its supposed to go, not to the people that is not using it. Horrible employee attuned she needs to enforced their rules not to argue because she thinks ots okay for people to not use the carts but to keep them with a bottle od detergent. People is very disrespectful. They had the nerve to remove my stuff from the cart and just left it there and that worker gave my cart to someone else. It's absolutely not okay to be touching people stuff and clothes. I felt violated like why would you be touching and moving my stuff around it's absolutely not okay. Never going back. Horrible people working here. And no managers available. Just horrible.
Higher prices here.. but u pay for better service and a clean facility. No facility sinks though in case you are wondering. The best washers are the $4.85 ones.. Now I'm not sure if it pertains only to the large $9.90- $10.00 giant washers but, avoid using the "Blankets cold" option as it washed my laundry extremely poorly. Seemed like half a turn for the agitation then it holds for 15 seconds before doing another single spin (almost seems like a half spin) and waits all over again over and over again. When I looked to my left I see other washer on the regular cold, warm, or hot option and it's agitating the laundry continuously very very well. I have to wash my laundry again because the "blankets cold" option did a poor job at agitating to scrub the laundry clean. So avoid that option unless you have very very very delicate cloth that needs to be washed. Then you can use that option so consider it another extremely delicate option. My recommendation is just use the hot, warm, or cold options for regular cleaning and they do a fantastic job. At the end the attendant did provide excellent service to rewash my laundry at a different washer to rectify the situation at no cost. Couldn't have asked for more. Kudos!
5/19/22 update so I replied to the email that was provided in the comments from the laundry mat and no response at all unsure why you would ask for me to email you if you weren't planning on answering it. It's been 22 day no call back and no fixing the issue that happened on April 21 I spoke to the employee working that day after my clothes got ruined by one of their drys and I ask to speak to the boss sense the manager of this location wouldn't help and he wouldn't even call back I think it's rude and they should have more respect for their coustomer they tried to what looks like scrap what they could but didn't get it all and reopened the dryer for coustomer use even though there still was a decent amount of melted crayon in the dryer... wouldn't be surprised if it happens to another coustomer
It be nice if the staff actually took care of their customers...it's a wash and fold place too, they obviously charge customers to do their laundry and I know not all customers pay with a card...all I asked was to exchange my quarters for dollars so I could finish my laundry and now I can't even do that because they wouldn't do me a simple exchange. Telling me they don't carry cash. Seems more like the big lady with curly hair and glasses cared more about talking with some random girl than actually helping a customer out
First off let me say I have two laundromats near my apartment but I choose to drive to this place because it has newer machines and I could just buy a laundry card with my debit card or cash. Great place, nice and clean, well lit. They have several large machines to help get your loads done quicker. Place also has free wifi along with drink and food vending machines that work. Restroom was very clean. An they have plenty of tables to sit at and fold clothes.
Absolutely terrible staff and customers. Two fat Mexican women and one skinny Mexican guy block the handicapped parking space and then after slowly unloading park their car with no handicapped plates or tag in the space and then laugh and don't leave the space until I left and the staff does not care and there's no punishment or enforcement of any kind. I will never return and encourage others to also avoid this place and the awful people within.
Great experience today at laundromat. Went to wash my elderly mother’s rugs, and pet bed & blankies. The manager, sorry forgot his name (1-12-22 @ 930 am), approached me to advise me of Wednesday special. I told him I wasn’t 60 (I’m 56). But my mom is elderly and she can’t wash so I do it for her. He graciously gave me credit for the free wash. Excellent customer service. I wish more people had this guy’s attitude & dedication.
Reliable, trusting place to do your laundry and it's even good for your kids, they have a kid section of where your kid can go sit down and go play on a little tablet, tables to folder laundry and looked always clean and neat, customer service pretty fast nice people, really helpful! Soap may be a little pricey but understandable especially nowadays. But besides that love it here 10/10.
It's open 24hrs. Has womens/mens restrooms. Always clean & has games for kids to stay busy. Area to sit down & wait. Plenty of tables to fold on/at. Plenty of huge washers & dryers available. Friendly staff. Snack/drink vending machine. Fruteria snack place in same plaza. I never have any issues with washing or drying my laundry. Great establishment & the only laundromat worth going to.
Hardly ever see a broken machine. Most of the staff is friendly except for one woman who usually works the graveyard shift. I have yet to see this place dirty and it’s way more affordable and reliable than the machines at my apartment. They offer great prices for next day wash service if you rather not do your own laundry or don’t have the time.
For me laundry is such a chore especially since I’ve been sick for the last two years which makes me weak but this laundromat is always well kept the attendants are very kind. I definitely recommend if you don’t have a washer and dryer come to this laundry mat they treat you good, and the machines are always working. …
Up until today, service has been great. I came to drop off for wash and fold and stood at the counter for over ten minutes. No sign of the attendant. Called and the phone just rang on the counter in front of me until it went to voicemail. Now I’m going to try another place nearby. Might not be back if their service is good.
Establishment is very clean and staff is very helpful and friendly. Between the hours of 11 p.m. and 5 a.m. they have what are called late night specials for the washers and dryers. There's a kids section with tablets and a TV to keep the children entertained while parents do the laundry.
This laundry has change alot it's getting worse. They are ripping the customer prices change look at it. They are digital sometimes are $2.10 others $2.50 up to $3.50 the bussier it gets higher they go people don't pay attention. They use a card so people don't see …
Incredible! I travel the Country and need clean laundry! Definitely an experience using the App to pay for my laundry! But easy, very, very clean and the young lady working was awesome! I wished I’d gotten her name! Excellent Customer Service & awesome choice
If Only they had two or three more smaller mid size chairs and a few more baskets if they did I'd give them a 5 star... It makes that much more difference Staff is great the guy with pony tail fade on the sides is Great at keeping the place clean and safe
The morning/daytime Manager is very helpful, nice, and she went over and beyond my expectations. I needed help with a situation and she took care of it and made me feel like I was not a bother. She has great customer service skills. I own a
It's a 24-hour laundry mat. The interior Is well put together. Except the employees don't really care about the appearance of the laundromat. It was our first time coming here and there already was a man trying to steal our towels . We were
We just started the wash and fold service last week as our washing machine is broken. Our first experience was great. But Yesterday evening I dropped off some clothes and picked up in the afternoon the following day. In the evening as I
Great employees. Every time I go here they are ready to help me with any & everything. The employees also are really good at helping you understand how the facility operates with the cards you have to use to wash & dry. Once late in the
definitely a great community laundry mat. the employees are always friendly & helpful, never came across one w/ attitude or unhappy to be at work there. always clean. before covid the tablets & tv's are amazing & helpful w/ kids while
Clean facility, great customer service! From standard to Extra large machines. Price range: washers $2.70s, $4.65m, 6.40L, 9.60 XL Drier (30min+) $1.30s, $1.50m, $2.20L Machines are Laundry Card X-Changer compatible only (no coins)
Love this place. Nice atmosphere, very clean. There is a person who works on sight. My washer was on the blink and I had to wash only. I used the 10.85 wash. It only took 23 minutes and I was out of there right away.
This is my favorite laundromat, and it’s normally quiet. Tonight it’s just blaring the trashiest country music. Would be fine if I couldn’t hear it over my headphones. I want to read while I wait on my laundry.
This is a 24 hr place . Some nice person helped me out . But you can’t use the restrooms at night and you can’t Have change you must have dollars or a card .. God bless who ever was nice enough to help .
Really love this place. If you can love a laundry room that has such a friendly, helpful staff and it's always clean. Always a pleasant trip. It's only ruined by the fact that I'm doing laundry.
First time here and Mark was exceptionally helpful for explaining the process of the pay method and machines. Place and machines were very clean and comfortable. Will be back again.
I walked in with my service dog and was not accepted because I did not provide her papers. Shouldn't hire lil wanna be thugs . What happened to the old ladies …
I have yet to have a bad experience here, the attendants are always so helpful and welcoming, and the washers & dryers are so awesome …
Great place! We we're visiting for work and I stumbled on this place. Super nice staff, clean and updated, nice safe place to do your laundry.
This place is clean the staff is very friendly. Its technology is up to date and the place has great things to do while passing time
Great customer service very friendly good working washers and dryers quick and easy. When beth works you know your in good hands:)
Decent mat, clothes actually get clean . It is pricey but I guess that’s the price you pay for quality and decent washers
What a Team! These guys are experts and the best in town! Reasonably priced, speedy, top notch service with a smile!
Clean, cashless, 24 hours... YEY! Best part is hardly anyone doing laundry at 2am!!! Oh and free wifi
I love this place! The Manager Trish is so awesome and sweet and the drop off service is on point
Very clean and the staff was amazing and very helpful. Ill definitely go back when i need to.
Always clean and machine are well maintained. Staff is always friendly and helpful.
Clean, Dryers work Great! Helpful male staff. Failed to get his name. Thank you!!
Great place to go wash your clothes, not busy in the early mornings.
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