Ignite Removals - Northern Beaches

172 reviews

50 Wattle Rd, Brookvale NSW 2100, Australia

www.igniteremovals.com.au

About

Ignite Removals - Northern Beaches is a Mover located at 50 Wattle Rd, Brookvale NSW 2100, Australia. It has received 172 reviews with an average rating of 5.0 stars.

Photos

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

F.A.Q

Frequently Asked Questions

  • The address of Ignite Removals - Northern Beaches: 50 Wattle Rd, Brookvale NSW 2100, Australia

  • Ignite Removals - Northern Beaches has 5.0 stars from 172 reviews

  • Mover

  • "The movers were great, but when damage was discovered the dispute resolution process was bizarre and difficult"

    "I highly recommend Extracare Removals"

    "Matthew and his team made my move so easy the first time that I trusted them the second time"

    "I used extra care removal services during the peak of covid restrictions and I cannot recommend their service enough"

    "I had the pleasure of having the team from Extracare Removals provide a superb professional service"

Reviews

  • Erik B

The movers were great, but when damage was discovered the dispute resolution process was bizarre and difficult. We dealt with a guy who told us he recently bought the business, and ran several other businesses - he kept reiterating this during every interaction with him. We agreed on a price of $160/hour which we've found is about industry standard - rates range between 100-300/hour in Sydney based on our research. The business owner told us to expect them around 1-2pm. The movers arrived around 3:45pm on the day. We pointed out a walnut table we were concerned about and whether we should bubble wrap it ourselves, and the business owner assured us that it would be wrapped properly and taken care of. Our items were loaded, transported and unloaded in about 5 hours. The two removalists were polite and professional during the move, as was the business owner (at the time). At the new house, we paid the business owner at around 9pm, gave him and his two removalists a 6-pack of beer each to say thanks, and went to bed after a tiring day of moving. The movers asked us to do a walk through to check to see if anything needed to be moved to different rooms. Since the move finished so late, and we were happy with where the furniture was placed, we just said it was fine, so we could sleep. The next day, we checked around the house and saw chips in a freshly painted doorway, and a large scratch on the walnut table we were told would be specially wrapped. We also discovered we were missing our toolbox full of tools we needed to unpack and reassemble our furniture. The paint chips appear to have happened when a desk was brought through the doorway by the movers - we found what looked like paint marks on the edge of the desk which match the doorway. We tried to call the business owner and asked him to call us to discuss the damage. We also sent photos of the damage. We were repeatedly via text told that he has other clients he has to deal with, is busy running 7 companies and all types of other strange irrelevant excuses to avoid taking our calls or committing to a resolution. Then, the business owner just told us to go and buy some touch up paint. When we pressed him he told us he owns a touch up business and has paints in his van but is too busy to do it that week. He declined our phone calls and insisted on text messages stating that he was in international business meetings, while sending frequent, long text messages instead. Then, the business owner claimed that he and his crew were not responsible for any damage and that he has photos of everything wrapped, which he never provided. We got legal advice and pressed him to take ownership he accused us of lying and trying to intimidate him. He then agreed over email to reimburse us only for the table damage, and said "his team" would sort out the payment but did not commit to any date. The next week, we followed up via email as to when we'd receive payment, to which he replied that he now wanted an invoice from the table repairer. We provided this and he re-agreed to pay us, confirming it would be that week. UPDATE: We left this review after no compensation was paid. Immediately after I posted this review the owner suddenly started calling me and made an Osko (i.e. instant) payment for the damage, claiming it was done earlier in the week... He has threatened to sue for defamation if I don’t delete this. I'm leaving it up because I don't want other people to have the same negative experience we had. Just to be clear this review is my honest account of things that happened with this business and includes my opinion based on my experience with them. (I have all the SMS’ and emails). It has been an absolutely shocking and stressful experience for us, not something I wanted to deal with after moving.

  • Minh Ta

I highly recommend Extracare Removals. I was recommended to Extracare Removals from a friend of a friend. From the start, Matthew the owner was very helpful and responsive. He recommended a 3-man team to make our moving as stress-free as possible and we took his advice. We rang around and compared price and availability with other removalist companies and shortlisted two including Extracare Removals. While the other company was saying no to some of our requests, Matthew was happily saying yes and even giving extra suggestions. We moved from a villa to an apartment which has its own challenges including the fact that the removal truck cannot fit into the carpark due to the 2.10m height limit. Matthew supplied two medium size trucks and a ute to ferry our content from the truck into the carpark. He even came onsite two days before the move to scope out the place and met with the building manager so we can be better prepared on the day. This really helps reassure us that we're in good hands. His crew of three were very efficient, helpful and friendly. In total our move took 7 hours which I think is reasonable for our situation.

  • Cathy_Jerome-Benoit Beaussart

Matthew and his team made my move so easy the first time that I trusted them the second time. The process is quite straightforward, yet it's astonishing how rarely it's seen. I sent a request for a quote, discussed the details over the phone, received a prompt booking confirmation, and the next time I encountered the team, they were at my place at the agreed-upon time. They respond quickly, don't shy away from challenging flights of stairs or delicate vintage furniture, and are the nicest people to deal with from start to finish. While there are plenty of removalists in the Northern Beaches, the service and pricing offered by Ignite Removals are unmatched. Finally, here's a company that doesn't pass on the full cost of inflation to consumers. This time around, I also utilised their end-of-lease cleaning services. Too easy! In conclusion, Ignite Removals undeniably stands out as an exceptional removalist company in the Northern Beaches, providing integrated services that consistently deliver excellence.

  • Mary Hernández

I used extra care removal services during the peak of covid restrictions and I cannot recommend their service enough. Matthew was very considerate adjusting his fully booked day to help out. I was running out of time to find the right service and there was a high demand and shortage of movers at the time. The building apartment I was moving in had a very specific requirement and rules (no loading dock, low clearance entrance, strict schedule on the lift etc) and he spent time visiting the site first before the day of the move. I am moving by myself and was only quoted for 2 helpers but he turned up on the day too to give us a hand. His team was very professional and careful handling my stuff. They did things in the most efficient way and mindful of the time because they have more jobs lined up for the day. Very impressed for an excellent job and I am definitely going to book them again in the next opportunity. ⭐️⭐️⭐️⭐️⭐️

  • jonathon choy

I had the pleasure of having the team from Extracare Removals provide a superb professional service. From the very first contact with Ashley through to shaking hands with the revivalist team at the end of the move. There is a high level of personal attention and care, lots of communication and very prompt action taken. I was made to feel very confident with how Management organised and notified me every step of the way and their advice was spot on. Carlos and Matt were prompt, super friendly and a really reliable team that you can count on. They made it look too easy, they were swift and very careful with our belongings and really listened to the customer. All in all I was highly impressed at how well the move went and in a lot less time than I had expected. I will definitely be in touch for my next move and recommending most highly.

  • Olivia Maguire

We have previously had terrible experience with removalists ( a different company to this one) and we were considering doing the entire move ourselves (a bit crazy) however after doing some research i stumbled across ExtraCare removals and read some amazing reviews and speaking directly with Fabricio on the phone and explaining my concerns from past experience he put me at ease and told me everything would go to plan and nothing would be an issue and now I can 100% vouch for these guys. We had two great guys Fred and Lucas and they knew we only wanted to have them for 3 hours and they worked hard to get all the items we wanted loaded into the truck with enough time to unload at the other end. The guys were friendly, understanding and a pleasure to work with! Thank you guys for making our move yesterday so easy! :)

  • Matthew Garton

These guys were great. They looked after my stuff, accommodated all my needs, very friendly and great price. If your story sounds like this then just use these guys and you will be right…. You put that you want a removalist into a service seeking site. You get about 25 calls all of which have similar pricing and roughly similar good reviews. It is hard to decide. I got lucky and mate used these guys about two weeks before I did and said they were great. I then used them and could not ask for more. They have all the stuff, different dollies, heaps of blankets, straps etc and they take the time to think about what they are doing so they move it and pack it right. They displayed genuine care for my stuff and were cool so highest marks possible.

  • Sarah Lundgren

Excellent work! Small local business, fast and efficient workers, and easy communication all the way through. Ashley touched base the day before to confirm the time and name the two removalists who would be completing the job. Additionally, she touched base during and after to ensure the job was successful and I was happy. They were great to disconnect and reconnect my washer no extra charge as well as take on ground floor to 2nd floor via lift. I would highly recommend Extracare Removals for any additional move. Daniel and Marcus were very polite and professional and take great pride in the work they do. Much appreciated and thank you for helping me into my new home so quickly and efficiently.

  • Lara Pack

Matthew from Ignite removers and his team deserve 11 out of 10 for the exceptional customer service and ability. They were quick to respond to my request for a quote and offered a competitive price. Matthew was fantastic with advice on my move and nothing was too much trouble and he went way beyond the call of duty to assist that everything went smoothly. He was so careful with our furniture and ensure that we were happy with his service. We were kept informed with numerous emails and messages. I have already referred Ignite to numerous friends and would have no hesitation in using them again. It’s refreshing to have a company so customer focused that nothing is a too difficult.

  • Jessica Shead

This is my third time using Ignite Removals and I am so impressed with their positive attitude where no job is too small or too difficult. Matthew, the owner is incredibly helpful suggesting solutions to moving items and provides professional service and staff with a variety of vehicles complete with all equipment needed to move things safely. Ignite has picked up items bought online that other removalists said was too difficult. Today Ignite moved furniture, artwork and carpets to a holiday house taking a full day and helping move furniture around the house. I highly recommend Ignite Removals for their professionalism, positive attitude and care taken.

  • Danny Baker

Genuinely posting a review because everyone needs to know how good Ignite Removals are - they do all the standard stuff really well, efficient, no damage to our stuff, everything arrived etc etc, but the best thing is the actual service - the communication prior to the move was easy, the boys on the day were super friendly and positive throughout, and they all went above an beyond to make sure the move was as easy for us as possible. Not only did they shift everything, but they took a load of packaging (not just theirs) away, and are coming back to pick up boxes when they're empty. We've used a lot of movers and these guys are the best.

  • Lewie

Highly recommend. I found Extracare from a review on Manly Living Facebook group. I called for a quote. Matt answered and his customer service was brilliant. Was able to arrange a move with 2 days notice. On the day Matt arrived early to survey the quantity to be moved. At 7am prompt Matheus and Alex arrived and began the move. They had a very professional approach, were friendly and attention to care. They moved glassware as well as valuable painting, during the move I was never concerned for my valuables. Once all items where in the new residence. They offered their assistance to assemble furniture. Will use again.

  • Mara Eisele

Great removalists! Carlos, Lucas, and Fred did our move last April 15, 2019. They were very professional, efficient, and friendly, all the way from Fab quoting our stuff, to the team making sure everything was as we wanted before leaving us. Nothing was too much for them. I am so happy I booked them as I was quite anxious about hiring quality movers without putting a dent to our wallet. They came highly recommended from friends and I also did my research. They are very reasonably priced for the quality of service and ease of mind you get that your stuff are in good hands. Highly recommend them.

  • Chris Thomas

I was a bit concerned a few days before our move to be told they could no longer come at the scheduled time, and instead of 8am, it would be 11am. However the owner reassured me that to make up for it, he would supply an extra van, plus two additional staff (at his cost) to make the move quicker. The staff were all very friendly and professional, and this is clearly a company who cares about a good customer experience - even offering to return to move furniture free of charge if we decided we put it in the wrong place, and to return to pick up any boxes we no longer want (free). Thanks again.

  • Martina Wendel

Marcus and Matt (I hope I got his name right) were absolute gems. Not only were they super friendly and funny, they moved everything into the truck efficiently and with care. They quickly came up with solutions when a problem with moving arose and did it all with a smile. There was no lazying around, just 100% effort. Couldn't be happier. And before they even arrived, I had the pleasure of dealing with lovely Ashley, who organized the movers and kept me posted throughout. We are definitely using these guys again at our next move! Thank you so so much for everything.

  • Wendy Mckelvey

I could not recommend Ignite highly enough. Matthew and his team were absolute standouts! The move was so professional and well run, with a positive, nothing is a problem attitude. The move went seamlessly as a result of their attention to detail, care and high standards. Communication before, during and after the move was exceptional. Their customer service is some of the best I’ve experienced, they went above and beyond. I have had experience with many Removalists over the years and Ignite are easily the best I’ve used. I highly recommend Matthew and his team.

  • Deanna Mauch

This is my 3rd move with Extracare Removals. Fab and Ashley’s team are incredible! They worked 10 hours straight, always polite, respectful and careful with every piece of furniture they moved and wrapping it for extra protection. They helped me in any way they could from packing, moving to connecting my washing machine and finishing with a smile and asking if there’s anything else they can help with. I would highly recommend this amazing and dynamic team. Thank you so much guys for a stress-free move. I couldn’t have done it without you all!

  • John Duh

The callback for quote was the most professional. The follow-up, very proactive. The removalists showed up on time, courteous and efficient. I was quoted 5 hours, which didn't include dismantling and re-assembling the bed and couch, but they did that within 5.5 hours. Move completed 2 weeks ago. Highly recommended. I was skeptical if such high rating on Google was fake, but I rarely write reviews but just saw their truck on the road and felt obliged to put in the review. They also accepted cards and afterpay without a charge when I booked.

  • Kellie Maree

We used Extracare Removals this morning to move furniture back into my mothers house in North Manly after having the floors sanded and polished. The two men who came to do the job were simply wonderful. They were just excellent, so polite, helpful and most importantly careful and respectful of the furniture and the newly polished floors. From booking the job to completion, they were professional in every way. I would not hesitate to recommend this company and I will certainly be using them in the future. Thank you Extracare Removals

  • Liz (Lizzle56)

We have used Fabricio and his team at Extracare Removals a number of times now and have also referred them to a number of our clients and friends. As well as being efficient and extremely well priced they showed great care in moving our belongings. They were a pleasure to deal with and pleasant and courteous at all times. The feedback we have had from our clients has been extremely positive and we would have no hesitation in recommending them to anyone looking for an excellent company to move their home or office.

  • Bobbie Morse

A BIG thank you to Matt & his team, they are amazing!!! From start to finish, their exceptional service, professionalism, and cost-saving strategies really impressed me. Every piece of furniture and delicate item was handled with the utmost care and they treated my property as if it were their own. One aspect that truly stood out was their ability to help me save money with storage options, so don’t forget to ask Matt before booking in storage for yourself!! They are truly top-notch and highly recommend!

  • Julia Michael

We have a very good experience in using Extra Care removal. They are fast but also care about the things they were moving. We also had the lift in the old building broke down and we couldn't use the lift for several hours, but they continued to work without complaints bringing down the furnitures and other stuff down the stairs. Lucas and Alex were the 2 guys helping with the move and they were very professional and kind. Highly recommended. Will definitely use them again on our next move in the future.

  • Benjamin Schuh

It's been the 2nd time in 3 years I used Extracare Removals service and I'll definitely use it again if needed without hesitation. Once again they arrived on time and did a great job for a fair price. They were polite, friendly, careful, helpful and very professionnal. It's been a delightful process from the initial consult with Fab to the move itself with Fred and Lucas. Overall it's always a pleasure to deal with Ashley, Fab and their team and I can't do anything but to highly recommend them!

  • Tracy Davidson

I highly recommend Extra Care Removals. I recently moved apartments and found the crew to be extremely efficient, professional and super respectful. They treated my belongings with great care providing me with peace of mind. They made what can be a very stressful experience so very easy. If you are planning to move, you must contact Extra Care Removals. I dealt with Matt when making my booking and found him to be extremely professional, polite and courteous. This team truly do care!

  • TheMelvis70

5 star removalist and your own personal moving day motivational coach! Matthew and his team weee amazing and went above and beyond expectations. They simultaneously managed my move and clients moving into my old home. Matthew somehow made it seem easy and it ended up being stress free, even with delay in getting keys to my new place. Punctual, courteous, organised, helpful, fast, hardworkers and came in under quoted amount…could go on and on Highly recommend. Melissa Dee Why

  • Erik and Svea Viskovich-Carlsson

Matt from Ignite came around to help us out at the last minute because another removalist’s truck supposedly broke down. It was an extremely last minute request from us (in the morning on the day of our move) but Matt and Everton really saved the day. Super efficient, took good care of our belongings, and really went over and above what we paid them to do. Highly recommending these guys is an understatement. We will 100% contact Matt next time we need a removalist!

  • Ana Hooper

These guys are absolute legends!! Happy, friendly, ready to smash out and move everything for me. Booking was easy and straightforward, with a reminder sent. Different payment options available and super easy. Extra care taken when moving furniture. Loads of blankets, and wrapping plastic etc. to keep your items clean and dry, without damaging anything. Will use them every time I move and cannot recommend them highly enough! Thanks again Matt and Thiago

  • Amy G

Ignite Removals were just all round amazing. From the lead up to move day, to the actual day, to afterwards, the team worked really hard to get the job done as smoothly as possible. Their communication was great too. We also used Ignite Maintenance for our end of lease clean which was so easy to book in addition to our move. We’re so glad we chose Ignite Removals. We would use again and recommend to anyone who also lives in the Northern Beaches.

  • Jon Simmons

Couldn't recommend Extracare more. Moving has to rank high on the list of anxiety-inducing inevitabilities of life. Extracare proved it doesn't have to be that way. On-time, pleasant, considerate and careful, they went about our move fast and furiously and when all was said and done delivered our furniture well under the time and cost quoted. Hopefully we won't need to move again any time soon but when we do we won't hesitate to call them again.

  • Nikki Goldstein

If you're moving your house, or business, DON'T GO PAST Extra Care Removals. In this age of corporatisation, where nothing seems personal, this business bucks the trend. Fab and his team of Brazilian super-movers were so kind and sensitive and Ashley and her gaggle of lovely unpackers did the most superb job. They did everything with a smile and nothing was too much trouble. I can't recommend them highly enough! This is five star PLUS service.

  • Jillian Lawson

I had been recommended to this company from a friend who had moved 3 weeks ahead of me and said they were amazing. I totally concur with that comment. They were amazing in every way. So patient and careful with everything. They disassembled and reassembled several pieces of furniture perfectly and again with the utmost care and patience. The whole moving experience went way beyond my expectations. I certainly recommend this company.

  • Paul

My wife and I had a one day move involving two trucks and four men and these guys were absolutely fabulous. If they were in a competition for best removalists they would take the gold medal. Their calm and relaxed demeanours helped to diffuse the natural stress of the move, but they also remained focussed and efficient, energetic, organised, thoughtful, methodical, friendly and respectful. I'd use them again without hesitation.

  • Cheryl Pearson

Not only did Matt from Extra Care Removals save our bacon after our normal removalist cancelled at the last minute due to Covid, he was very responsive, helpful and price competitive. Then, on top of all that he sent a first rate crew of guys who were friendly, patient, helpful and very skilled at packing, moving and storing our gear. Highly recommend Extra Care Removals to anyone who's moving and wants the job done well!

  • Rita Winter

The whole team was terrific. From my initial contact with Fabricio at their home base, to his attendance at the apartment to estimate number of boxes, to the three guys, Freddy, Lucas and Chiago who moved my belongings on the day. The team was professional, great communicators and very friendly. I would definitely recommend them to anyone looking to ease the stress of moving day. Thank you team Extracare Removals.

  • Samantha Clayton

We used Extracare Removals on our most recent move and could not be happier! They were friendly, helpful and responsive throughout the whole process, putting us at ease from the start and making the move process stress-free. We had their help with packing up the kitchen as well as the whole house move and everyone we met had great attention to detail. I would not hesitate to highly recommend Extracare Removals!

  • Trilby White

The customer service provided by Matthew and his team was exceptional. I had a piece of furniture to be moved upstairs that another removals team said was impossible and/or would require the removal of a glass wall. However, with a bit of out of the box thinking, Matt came up with a great solution and the furniture was moved in no time. I am extremely grateful and would highly recommend this company.

  • Camille Bringas

Big thanks to Matt and the team for the excellent service in helping me with my move from Blacktown to Liverpool! The name really speaks for the care that they take in handling your belongings. I wouldn’t hesitate recommending them as they are also very competitively priced compared to other removalists who charge half hourly and without GST. I was able to save a fortune by going with Extracare.

  • Anthony Ogilvie

I've used this service twice in the past two months. Once to help me move some items from a storage unit into a flat and once to help pack a friends house who had passed away. In both cases the team were professional and did a fantastic job. They are by far the best removalists I've worked with and this includes large international firms who organised moves for work to the USA and England.

  • Matthew Machado

Fred and Lucas were fantastic! They were quick, efficient and conscientious. I felt totally comfortable with them moving large and expensive items. They were very careful of my home, and totally professional and focused on the task at hand. I have moved 6 times in the last 8 years and after this experience I won't use anyone else. Highly recommended. Thanks again guys!

  • Kirsty Forsey

We were recommended Extracare removals by a friend and we were not disappointed. They are really friendly guys, they couldn’t do enough for us. Our move went so smoothly. Most importantly we really had a stress free day. I cannot recommend these guys enough. Great value for money, very professional and friendly from start to finish. Thanks for everything!

  • Matt Rose

The team were phenomenal at extra care removals. Arrived on time to what was a massive job and got under way. They had a plan in place and managed to load the truck with a high level of skill. The furniture was cared for throughout the move and the guys were great the entire time, despite the move taking 12 hours. Would happily move with Extracare again.

  • Rebecca Wallis

5*. I couldn't speak more highly of the entire Ignite team. The entire journey was flawless - from clear pre move comms and dropping off boxes to prompt arrival and swift but careful execution on the day and finally an in depth clean of the apartment we were leaving. The team were polite, punctual and willing to go above and beyond in every element.

  • Julie Elefante

The team was awesome at getting me through my move - from parking the truck all the way through to payment! They were super communicative, professional, prompt, and careful with my belongings. I really appreciated that they made sure everything was in the right place before leaving my new home. I will definitely book again next time I move.

  • Raphael Ranieri

I talked with Matt, the owner, to do my first move in Australia. I moved from North Sydney to Narrabeen. Matt and his team were awesome. They helped me in every step of the move and took extra care with my goodies. I will definitely use his services again in the future and super recommend for anyone who needs it. Thanks Matt and team!

  • Jeremy Blum

Matthew and his team were very professional and easy to work with, committed to fairness and integrity throughout the process. We had something unexpected come up that made their move more challenging but they took care of it without expecting anything from us. Throughout the whole process I had peace of mind. Highly recommend.

  • Kevin Adno

I could not recommend Matt and the ignite team highly enough. They were so incredibly helpful, practical and professional in a stressful situation. Came up with quick ideas to ensure that our move went smoothly. All with a smile on their face. Even helped entertain our toddler! Absolute legends. Look no further for your move.

  • Roman Pazniewski

The team from Extra Care were excellent. They turned up on time, moved all our furniture and boxes professionally and efficiently and took great care not to damage anything. In addition, they were all very polite, smiling and friendly. I would highly recommend them to anyone considering moving home or office. Well done!!!

  • Karen Richards

The team treated every item with care. They were not rough and didn't rush. They went above and beyond by offering to help with a couple of odd items outside the scope of work. Many of my friends have used Extracare Removals as well and they are top notch!! I was not disappointed and would recommend them over and over.

  • Glenn Bidmead

Extracare Removals were simply the best! They got us out of a spot we were left in by some other removal company who left us in the lurch! Matt & his team were friendly, very helpful, totally professional and I would definitely recommend them to anyone moving house. Thank you Extracare Removals. You guys were awesome!

  • Melissah White

What a team! We have moved with Extracare twice now and the service level continues to impress. Fab, Fred and the team delivered the best experience we have had. From the initial consult and quote with Fab, through to the move itself with Fred and the team, we could not be more delighted with the process. Thank you!

  • Carly Adno

No words to describe how grateful we are to Matt, who went so far above and beyond to help us pack up and move on extremely short notice on a Sunday evening. He made a stressful day so much more manageable. What an absolute legend! Can’t recommend him highly enough - we’ll be using him and his team again for sure!

  • kim maria

Fab and the team were very professional and friendly. They made what could have been a stressful day of relocating very smooth and easy. I also took advantage of the discounted rate offered from the storage company for using Extra Care Movers. I can completely recommend this company for your next move.

  • Dougie Maluta

Excellent services provides by Extracare. Matt is great to deal with. Fred and Alex did an amazing job moving our stuff into storage. They did take extra care with our antique pieces, we felt very comfortable with their suggestions how to make the storage more efficient. Great work, deserves 5 stars!

  • Barry Taylor

Fab and his crew were fantastic. They managed a last-minute furniture move for us while we were overseas. Almost everything done by email and text - and when there was a question Fab emailed through a photograph so we could understand the issue. Highly, highly recommend. Fab, thank you. You're a gem.

  • Sam Short

These guys really are THE BEST in the business. The level of service and amount of genuine care they have far exceeds anything else in this industry. Could not recommend more highly. They can handle everything from packing, to moving, to unpacking. All world class standard and reasonably priced.

  • Albie Stone

These guys moved our funiture into storage for us. They turned up on time, packed the truck carefully protecting the furniture with blankets and protective plastic where necessry. They were friendly, helpful and very professional throughout the whole move. I can highly recommend these guys :)

  • Ava McGrath

Thank you so much to Matt and the team at Ignite Removals!! Absolutely exceptional service, which responded to my request for a quote within the hour, offered a competitive price and provided same day service. Matt was very professional and efficient. I appreciate all your help, thank you!

  • Jemma Owens

Fabricio and his team helped us out at the 11th hour a few weeks ago when we needed to move my late fathers belongings out of his rental. Fab was so understanding of our situation, and moved us out so quick and easily. Thank you so much Fab! We will be recommending you to all our friends!

  • Will Andrews

Very difficult and hard couple of days moving from a very large house to a small unit and storage but made bearable by the fantastic team both packing and moving, including moving king sized beds and a washing machine up flights of stairs. Will be recommending and moving with them again.

  • Shoja Mo

We just moved in a new house and this company did removal job for us. Matt, Sajad and the other guy all were great, friendly and professional. Were on time, did the job with extra care and no damage to the property or furnitures. Price was reasonable. Highly recommended. Thank you guys

  • Mithun Kanchi

Perfect in every sense. I had used their service 5 years back and i didn't think twice this time. The service if only has gotten better with time. They arrived on time, did the move with perfect precision and timing. Thanks to freddie and lucas. Highly recommended. Great going fab.

  • Lisa McKean

Punctual, efficient and attention to detail second to none. Great problem solving ability and went above and beyond. Definitely will be using them again and happy to recommend to all my friends and family. On a side note….. all 3 lads ruggedly handsome! Cheers Graeme and Lisa

  • Coen Mechanical

Matt at Ignite Removals goes above and beyond! He saved us on removing day when another company we had hired tried to charge us $2k more than quoted at the last minute. We can't thank Matt enough for his professionalism and hard work. His services are highly recommended!

  • Michelle Attenborough

We have moved 6 times in the last 10 years and Extracare Removals were the best company we have used. They were on time, professional, took great care of the furniture, friendly and competitive from a cost perspective. Would definitely use them the next time we move.

  • Chris Pearce

Extracare Removals did everything as they promised. Quoted accurately, turned up on time, worked really hard and with CARE, and all the while with a sense of humour that makes a difficult day in peoples lives that much easier. Could not recommend them highly enough.

  • Aurore Coric

I had my second move today with Extra Care and the service was still excellent. Super professional, patient, very polite and very efficient and fast. I couldn’t recommend more the service and will use again for any future move. Daniel and Matt were really amazing.

  • Volker Mayr

Excellent service. We move a larger house with plenty of furniture and boxes, all done within one day (13 hours), very reliable and professional. No damages at all and the team was extremely friendly and helpful. We can absolutely recommend Extracare Removals!

  • Daniel

If you want a quality, no hassles and friendly removal service do not look any further. We had delicate items and two locations. These guys are efficient, careful and utter professionals. Throw on top of that, very reasonably priced. Most recommended!!

  • Sara T.

Amazing service. I've just moved my unit with those guys and they couldn't have done a better job. Arrived in time, very professional and friendly. They didn't wasted any time and at the same time they have been so careful. Definitely recommend them!!

  • Jessica Robinson

These guys are wonderful! Moved our piano with all smiles, no fuss and were so accommodating. Professional and easy to deal with from start to finish. I would highly recommend Matthew and his team. Thanks guys, will definitely use your services again.

  • sid vallaydam

Good family business and really caring . They use us to service their trucks to ensure their vehicles are in tip top condition. They also pride themselves in paying their bills. Fabricio and Ashley are a great family and an asset to our community.

  • Annelle Paemaa

Matt and the team did a fabulous job for our double settlement day. It was a very long day and the team were there till the end (moving pot plants around the yard for me). I would highly recommend Ignite Removals and will certainly use them again.

  • Andrew White

What a team!!!!! We have moved many times and this has been, by far, the best experience we have had. From the initial consult and quote with Fab, through to the move itself with Fred and the team, we could not be more delighted with the process.

  • Clara Chiu

We’ve had Matthew’s team help us move furniture a couple of times and the service was impeccable in both cases. Matthew is a great communicator and promptly responds to text messages. The removalists protected the furniture well. Happy customers!

  • Lee Allan

We moved from a big house to a much smaller house in 42 degree heat! The boys were polite, helpful and worked above and beyond. Nothing damaged, everything assembled Our move went extremely smoothly and would highly recommend Extracare Removals

  • Stephanie Olford

Cannot recommend Matt and his team highly enough. Every step in our move was made simple, all communication was clear (and fun!) and they are all extremely hard workers. I’d give more stars if I could because 5 definitely isn’t enough.

  • Rebecca Thornely

These guys were amazing - they turned up on time, were polite and didn't stop working all day!!! Machines!!! We have a lot of stuff - they were very careful with everything and put all the boxes etc in the right rooms. Great job!

  • C Rush***

The team from Extracare were terrific. They were careful with our things, worked hard and were responsive when the work plan and timing changed. They were also very good value for money. I would not hesitate to recommend them

  • Terry Ledlin

This is the second time we have used Fab and his team and they were even better the second time around. Nothing is a problem, careful, courteous, customer centric and considerate, highly recommended for a hassle free move.

  • Honorine Jarkey

Matthew & his team were very professional and extremely helpful. They did a fabulous job of helping me complete my move and giving me peace of mind. So great to have & know such caring professionals in my local community.

  • iReceive Holistic Healing

Matt was amazing from start to end. Friendly, quick, professional. Put himself available after hours and had the best smile and attitude. Super careful with my furniture. Highly recommend this service. Thank you so much.

  • Chelsea Turra

Fab and his team were recommended to us and we are very glad to have chosen Extracare. The entire process, from initial estimate through to completion on moving day, was seamless. All were courteous and polite.

  • Kate McDonough

Matt and his team were on time, super professional, and did a great job moving our flat to a tricky new location. We can’t say enough about how great they were! HIGHLY recommend using them if you’re moving!

  • Elya Indira

These guys are amazing, great value, showed up on time and quick, absolutely fantastic. The two guys Matt and his team were polite and so professional. Thank you so much for your strength and positive vibe.

  • gloria Lau

Fabricio and Thomaz were efficient and took excellent care of our furniture. The whole process from booking to moving was really smooth with the friendly staff at Extracare. Definitely recommend these guys.

  • Jamie Jugo

Fred and Lucas were very helpful and very efficient. My friends referred them to us and we had no regrets in getting their services. All the best guys! We appreciate all your hardwork today. -The Darcy's

  • Megan Taslaman

I highly recommend Extracare Removals. The team is very professional and they took such good care of our furniture! They are the best removalist company that I've dealt with. Thank you Fab and your team!

  • Martine Jay

The ExtraCare Removals team were fantastic! They were so polite and helpful and took great care of our furniture. Very reasonable and unbelievably quick and efficient. I cannot recommend them enough!!

  • Renata Bazarian

The guys from Extracare Removals are always amazing. It's our 3rd time moving with them, and they are excellent. Always very careful with the furniture, fast on loading/unloading. Highly recommended!

  • Edward Joso

Matt and Sajji were so helpful and did a really great job, arriving on time, friendly and patient. highly recommend Extracare removals to anyone who wants to get the job done as quickly as possible.

  • Louisa Shipman

Honestly the best movers we have ever had. Very reliable, punctual and hard working. We have now had Extracare Removals move us twice and will definitely be using them again. Highly Recommended!!!

  • Durga Thapa

Amazing service. Always on time, reliable and very professional. I’ve used Extracare Removalist many times to pack up my house and move. Always happy with the service. Thank you team, appreciated!

  • Frank Huang

Have used the team at Extracare twice now and they have been great both times. The moves have been fuss free and instructions are always followed. Would not hesitate to use them again.

  • Julie Warner

The boys from Extracare were fantastic. They did an excellent job, and were very professional, friendly and helpful. They really did take extra care! We would highly recommend them

  • Elise Griffin

The best experience with removalists that I have ever had. Raf & Fred went above and beyond to help in my move. I recommend Extracare to anyone who is planning a house move soon.

  • Mira San

Extracare removals are true to their name. The men were polite, efficient and listened to our suggestions and requests. A great team! I will definitely use them again.

  • Shayne Kraal

Who ever thought... Moving Made EASY! Thank you so very much to Matt and his team, both times, they were absolutely brilliant... Ten out of Ten!

  • Tracey Mahoney

Matthew and his team were amazing. Extremely professional, took exceptional care of our furniture and very friendly. Thanks Guys!

  • Laura Cooper

Our new favourite removalists.. actually make moving fun. Thanks to Matt and his team for the awesome service. Loz & Papa.

  • Natascha Scutts

very customer service orientated company. Professional and polite. Highly recommend.

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