After speaking to your online staff and identifying that your Hurtsville store had both the blck and silver Samsung Watch 5 Pro in store I went is to see them both in person. I was shocked though that I was unable to see the actual silver watch to compare silver and black before making my decision. I asked to speak to the store manager who turned out to be Minh and he explained it was JB HiFi's policy. I was very clear that I just wanted to see both watches (black was out on display already) before paying and then leaving then and there with my purchase. Minh explained that he could not show me the silver, just look at the picture there, it looks like that. I then picked up the box with a picture of the black and showed him that the black actual watch did not look identical the the picture, and that when I am spending the money asked for the Watch 5 Pro I would expect to see the actual watch first, not just a picture. I then asked if I purchase the silver and it is not the same as the picture can it be returned/exchanged for the black, and Minh responded no. Minh explained that if I wanted to see both watches in real first to visit the Samsung store in the city. I then left and proceeded directly to Bing Lee where they were happy to show me the silver watch and I have bought from them and with a savings of over $100 to your asking price as well. If your policy is that I am just to buy something without actually seeing it first, and then cannot return it if it does not match you have lost a customer for life. I am so very disapponted in JB HiFi whom I have bought from repeatedly of many decades.

"I have made the decision to revise my review from 2 stars to 5 stars. The sole reason for this change is the exceptional customer service I received from HOLLY. My wife and I visited your store with the intention of purchasing the Galaxy Z Fold 5, which had special discounts available when trading in a device. This marked my first experience with trade-ins at JB Hi-Fi. Even if I Have successfully completed all the necessary steps to obtain trade-in credit, but I encountered difficulties in receiving the JB $500 special discount from your online team. Resolving this technical issue proved to be quite challenging and critical. Even at the JB Hi-Fi checkout counter, they were unable to provide assistance, mentioning that even if they initiated a solution ticket, it would take several days to receive a response from the online SquaretradeUP team. Unfortunately, the deal's expiration date was fast approaching. In light of these circumstances, I returned to HOLLY, who went above and beyond to tackle this issue. Though it took some time, she ultimately managed to rectify the problem. Exceptional customer service of this caliber is increasingly rare in today's business landscape. I want to extend my gratitude to JB for having HOLLY on your team. I have no doubt that many more customers will find themselves delighted to be served by her in the future."

Had a disappointing experience, i pre-ordered two games at this store which stated it was in-stock via their web page, so i went in and placed an order that very day. The release date rolls around and i go to collect and they haven't got it in stock.. neither ordered for it yet.. So a manager tells me they will place a store transfer on both of the games, and wouldn't take more than 2 days. I get a text 2 days later ..my order is ready to collect, i make my way over... and they only transferred one and completely forgot the other. Again, they place ANOTHER store transfer and then proceed to lie to me about them already doing it days ago ..when they clearly haven't as stated by another staff member at the register when questioning the other member. No one to took any accountability or even apologized to me for the inconvenience. 4 days later i ring up and it's there, i did not even get the confirmation text message they promised me i will receive when the order was ready for me to collect. I don't usually write reviews but this was just so disappointing, staff made me feel the whole time like a was some sort of inconvenience and wouldn't bother to give me a proper answer as to what was happening or where my order was. I'm very patient but this experience was absolutely grueling. Customer service was not even at bare minimum.

Horrible customer service. Come to pick up my mobile phone that ordered and waited for over a month. When we arrived an Asian lady with black long hair, not very tall, confirmed three times the one she gave to us is the colour we ordered when we asked. But actually it’s not. The point is we can accept her unprofessional service and lacking of basic knowledge, but she can simply tell us she can help to confirm. But we asked three times about the colour she confirmed three times confidentiality with YES. So when we realised it’s the wrong colour and immediately come back to ask exchanging for the correct one, we got the answer still need to wait without ETA. A tall young girl come to explained to us patiently and nicely, and gave us two chairs for the kids to sit when we asked for, no one else gave us any effective help after we stood there for half an hour to wait! Finally a “customer service manger” found the correct colour one and gave to us. But not even a genuine apology regarding such horrible customer service. Moreover, when we expressed we were very unhappy about that black hair lady’s service he just simply said sorry about that impatiently. What’s going on with your customer service and your staff? Very disappointed with this store and all the staff except that young girl who gave us two chairs.

I would like to give a big shout out to Holly and Yennie in the mobile phones department who really looked after my wife and I today. I've never bought anything from JB Hurstville before but due to their amazing customer service, I would definitely come back and recommend to others. From the moment we came in, they kindly asked if we wanted assistance and my wife and I mentioned we had a phone in mind that was a few iterations older than the current generation. To our delight they had one left in stock but they suggested (they didn't have to!), that we could get a current gen phone for the same price with a current deal going on . My wife and I were so pleased as we went to a number of other JB stores prior which didn't have stock of the phone we wanted nor did the salespeople even bothered to suggest this to us! Whilst processing our transaction they made sure we understood everything and there was no confusion (whilst at the same time helping other customers as it was extremely busy but were still attentive to us as the main customer which is an amazing skill). They managed to also find ways for us to save a little extra as we had to purchase a few other things with the phone. Holly and Yennie, you guys are an asset to the JB team and hope they recognise you guys for your great service! Great work!

Absolutely horrendous experience. Staff were rude and arrogant. Was told over the phone that they couldn’t hold an item that we were on our way to purchase. Then asked if we could pay for it online as click and collect was unavailable. Was then handed to another person who said we couldn’t have the item as it was on hold for a customer… then when they realised they were talking to the customer who asked for it to be put on hold was sent a link to pay online. But when trying to complete purchase the only option to collect was from Victoria. And then was told by the person on the phone that again they could not hold it and if we arrived and it was sold “you snooze you loose” When arriving at the store dealt with an arrogant sales person who spoke down to us and questioned our knowledge of the item we were purchasing… we had driven to this store because our local didn’t have it in stock and wanted this exact device. Then questioned what we wanted to use it for… really none of his business. And he scoffed when we said it was for our own business. Made to feel stupid. Horrendous service and experience. With all the technology in this store you’d think a simple transaction would be possible Will never visit Hurstville store again! Work on your customer service training

I recently visited this store with a laptop issue, as my laptop was still under warranty. Unfortunately, my experience was extremely disappointing. When I arrived, I saw a staff member standing near the desk, but instead of approaching me to help, he asked me rudely from far away what I wanted and told me to go over to him. They seemed to have no interest in helping me and didn't communicate with me effectively. To make matters worse, when the staff member opened my laptop, they did so unprofessionally, and they didn't seem to have enough knowledge to answer my questions about the warranty. When I asked if I could have a spare laptop while mine was being repaired, they denied my request, which was frustrating. To top it off, a guy who seemed to be a manager tried to open a black box and ended up throwing away a part that hit my laptop. They pretended that nothing had happened, but the box started making an annoying and loud alarm, which was irritating to my ears. Overall, my experience at this store was terrible. The staff clearly need retraining and perhaps some workshops to improve their knowledge and professionalism. I would not recommend this store to anyone.

Short version: Poor customer experience at the smart watch section on Sunday 12 November 2023 (around at 330pm). Ended up going upstairs to Rebel Sport where the staff was much more helpful. Long story : I wanted to try on the display unit between the Garmin Venu 3 and 3S to see which one fits my wrist better before committing to such an expensive purchase. After waiting patiently for several staff to help, a male staff member (I didn't note his name but he resembles tennis player Nick Kyrgios) unhelpfully told me to go look up the dimensions online. I said that won't give me a good idea whether it would fit my wrist, so he said to get a tape measure! I then said a tape measure would not help me find out if it fits comfortably. At that point he said doesn't know how to open the perspex glass display to allow me trying on the watch. Why didn't he just say that in the first place to avoid a lengthy debate??!! I left the store at that moment and went upstairs to Rebel Sport where the staff went out of his way to go in the store room and found an opened package (which was a customer return) so I could try it on to my liking. JB Hifi has lost a sale from me!

Went here last Friday to buy a headphone extension cable, one of the sales person for JB Hi-fi was talking to a rep from Apple. When I approached them, guess who asked if I was looking for something.... Not the JB Hi-fi staff but the rep was more interested in helping me. Anyway when I told them what I was looking for the JB Hi-fi staff told me to go over to the headphones section, they can help you there he also said that he can call someone over to help.....Yeah .... Right.., This kind of customer service is typical for JB Hi-fi, you walk in the store and a staff member will ask if they can help you, you tell them what you are looking for and automatically they respond with ... I can't help but I will get someone who can help you.... Absolutely pathetic customer service training. So now I just avoid this place... And as for the rep who asked if I was ok.. Thankyou for your help. You see reps know how important customer are, weather they are internal customers or external customers. As for JB Hi-fi staff, you have a lot to learn about customer service...

I found my experience today at this store was very disappointing. First of all, we were misinformed by different staff on the same product. I believe it wasn’t a mistake but intentional. Secondly, the customer service competence is concerning. One of your staff made me feel like I was being judged/discriminated by my appearance. He showed no interest to assist me with finding the right product I was looking for. I was asking him to help compare the products and find out which would be a better choice. However, he walked away (didn’t say anything) then came back with one product and told me “this is the most expensive one” with THAT LOOK. It is shocking! We have been long term consumers of JB Hi-Fi. And we quite liked your product ranges and experience in local shops. Sorry, definitely NOT this time! Dear store manager of Hurstville HOME, some of your staff require urgent trainings for professionalism and customer service competence. We won’t come back again.

If I can give 0 Star then I will. The Square trade up and JB is running trade in promotion. The Square trade up website using JB Logo .I following they instructions and trade in my pixel 6 for $230 plus $300 discount code if I purchase pixel product at JB . The trade in complete at 9:30am Sunday, I am arrived at JB at 10:30am and JB told me the 300 discount code is expired and nothing they can do. They wirte down my code and my number and name , told me they will contact Square trade up. I also send an email to Square trade up at same time. I got reply 6am today and someone from Square trade up send me a new code. I contact JB at 12 today, they told me come today. I am now at JB and the code expired again. JB manager told me that they will contact Square trade and get back to me. I have to come tomorrow with active code. They can not process my payment. What a joke. If you can not run a promotion,then do not do it.

Rude, unprofessional customer service yesterday night with my family. I went to Jbhifi Hurstvill with my 10yrs old daughter on May 31st at 7pm to get blue ray dvd for her. When i checked out on counter I inquire about the discount on buy one get one free, the girl said impatiently that there was no such discount, I felt the girl was in bad mood, kid of unfriendly and unprofessional, telling I can only buy two get one free. . So i kindly asked to put the dvd back myself, thought I might made a mistake. I just went back and took photo to prove the deal was actually buy one get one free and showed it to her later. She seems very rude, even my daughter felt confused about her attitude and asked me why she behave like that? After I paid the money I said thank you to her, and she didn't even look at me and turned back on me. Terrible experience, staff need more training to get improvement in the future..

Ivan was very helpful and friendly. Even though he was busy with customers, once he was finished with them and still saw me hanging around looking at the laptops, he came to offer assistance and guided me to all the products I was interested in. He was also patient with me and said anytime I need help or tech advice, just come find him. It was very reassuring - great customer service! On another note separate to the above - Other times I just come here to browse different products and most of the time I noticed I don't get approached by sales staff which I'm not fussed. But when I do need help, I do agree that sometimes without their uniforms on, it is quite a challenge to spot who the staff are if they are all in casual wear. Other than that, my experience overall was good.

Store has always had disorganised and disinterested staff who don't pretend to want to help you. Zero followup between counter and floor staff and love to defer customers to other staff who are preoccupied. The older floor staff love to stand around looking busy, walking fast around the store, talking with each other and pointing you in a direction instead of making sure you're actually helped (as in unlocking a locker for one pair of earphones takes half an hour through 3 different team members). Customers need to crowd around the right staff member to get any help, even if someone has already acknowledged you and will "send someone to help", otherwise you'd just wait indefinitely because there's no followup.

Went to go get a refund unfortunately if you're not with Optus there is no network coverage to your mobile phone nor is there any Wi-Fi available. Staff unwilling to provide you with Wi-Fi in order to use your Google Wallet to get refund therefore I have to go all the way to Hurstville Roselands to get a refund. Fix your WiFi and help customers. Even if I go to purchase and there's no coverage I cannot use my Google wallet to pay for anything. Very frustrating won't be coming back again. I have a plan with Telstra my internet works everywhere else except for this specific shop. JB Hi-Fi should be more accommodating to the customers. Staff was very rude and unwilling to even let me use the stores Wi-Fi.

Tabitha served us today in our purchase for a laptop. Her customer service is exceptional. She was so friendly and helpful. She went over and above to find the best possible laptop for our needs. Going to the extent of searching and calling remote stores in other states to find the laptop we selected. She also assisted with the purchase of software and a headset. She is a natural salesperson customer service provider. We wish her the very best in whatever endeavour she wishes to pursue in future. She is an asset to JB Hi-Fi. We thank her for keeping a cool and calm head in a very busy store environment.

This store provides very poor customer services and poor attitude towards customer when they have issues with the products want to refund. The staff was so rude and he used an aggressive tone with his explanation. I phoned the manager and she has justified the inappropriate tone to his try to repeat himself as she said. I totally understand that the item couldn’t be refunded, but the way of communication used was so unprofessional. I will never purchase any products from that store and will tell my friends and my family about my bad experiences with them. This review should be a zero star if it lets me.

I don’t want to rate this store but I have given one star to write a review one of the staff who judge us that we can’t buy their item and he ignored us at first and when I keep looking him and he came to say us to read the display. If he doesn’t know anything about items then he can ask another colleague to help us and he dint take any effort to check those item color available in any other store as well, really really disappointed. Plz be polite to customer and be responsible on your work. This is for an asian looking guy with spectacle.

Why is it so hard to find even slightly decent customer service at any JB Hi-Fi store? We have been looking for a particular item and been to multiple stores. Each store has the empty box on the shelf but no sign to say it's out of stock. The person we spoke with at Hurstville today literally said not to buy the product as he felt it was a poor product. Isn't that directly against the idea of sales? We won't even look in any store any longer. We'll look elsewhere. Having a monopoly seems to mean that customer service doesn't matter.

While some staff are extremely helpful, others are just hopeless. I went to Jb Hi-Fi store today with the intention to purchase a new phone. I waited around for 25 minutes for assistance and there was no one around to offer help. I approached the guys who appeared to be helpful, but they were busy serving customers. Therefore the guy redirected me to the female employees, who were just just too busy chatting among themselves. They showed zero interest and the worst attitude towards their customers. Extremely disappointed.

Poor customer service. I walked into buy a Microsoft keyboard for my surface pro 7. And I waited in the Microsoft area because the keyboards are locked inside the cabinet i needed a staff member to open up for me. And there was three light groups of staff just standing around and looked like they were socialising and they all looked up at me and then just turned around and continued to do what they were doing. I had call over another staff member from another area to help open the cabinet for me. Not nice JB.

I was greeted from the time I entered the store by the sales staff Reda who greeted me with a welcoming smile and than proceeded to ask me if he could assist me and than guided to me the products available upon making the decision after a thorough explanation from Reda he escorted me to the cashier to make the transaction and then showed me how to assemble the gadget that I had just purchased overall and excellent experience would highly recommend visiting the store could not fault my experience today.

Sharing the sentiment of many other reviewers here. The customer service experience was below average, especially if you’re here for a refund. When counter staff made mistakes, there was no hint of an apology - just sighing, eye rolling and annoyance. This isn’t an isolated occurrence either judging by the other reviews. I’m sure this isn’t every staff member but a few rotten apples spoil the barrel. Good luck out there - you’ll probably need it.

Always bought my electronics from JB and after 2 attempts at other stores where i walked out after waiting way too long for service I thought i would give it another crack. Wish i hadn't. Finally got served but the dude that took time out from picking at his nails was perhaps the most uninterested, unengaged employee in the history of employees. No exaggeration. Wanted to buy more but the experience was way too painful. Won't go back to JB.

Friendly staff and spacious shop. Brought a few things here before, always have given me a deal of few bucks off the tag price. Lots of home appliances at the back most are rather pricey.. tv's, laptops, pc monitors in the middle, phone section on the right as you walk in, with audio behind that. Games to your left as you walk in and behind that is dvds and cds etc.. cant find everything here but majority of things.

JB Hifi in Hurstville delivers an impeccable shopping experience! Their vast selection of products, paired with knowledgeable and friendly staff, makes every visit smooth and enjoyable. The store layout is intuitive, ensuring you find what you're looking for with ease. Their commitment to customer satisfaction is evident in every aspect. Definitely the go-to place for all tech and entertainment needs in the area!

I purchased a Fisher&Paykel Washing machine and I just received it today and I want to tell you that I am really happy with the service I received from a young man who served me, his name is David and he was very professional and helpful! The delivery guys were very nice too So thank you again for everything , I will come back to your store, probably next year if all goes well, and I will purchase a new Fridge !

The reason why online shopping, like Amazon, is threatening the existence of shops, like JB Hifi etc, is because the customer is not getting the level of service and attention they deserve. A click of button and the product gets delivered at your door step the next day compared to waiting for someone to serve when the JB staffs aretoo busy chit chatting amongst themselves. JB Hi Fi never to tour again.

Good selection of stuff, but ZERO assistance from staff. And good luck finding someone who works there, as there is no obvious way of identifying staff. Certainly nobody will approach a customer and offer assistance. This is a common JB HI-FI problem, not only in this shop. It is fine if you know exactly what you want and grab it off the shelf, but don't expect any customer service.

Our car park remote was not working. Went to other places to get the right battery but no one could help me out. Came to this store and talked to Mo about it. Amazing person, went above and beyond to help me open the remote and find the right battery on a Sunday night. I assured him that I give him permission to open it. Will shop here again! Thank you very much Mo.

This store double charged me for an item, and I only noticed after I left. I am very frustrated because the item was expensive, and I'm disappointed that I now have to wait 3-5 business days for the refund on my card. The staff member who double charged me didn't apologise or make any acknowledgement of her error, but other staff members I dealt with were helpful.

Worst delivery management ever seen in Australia. Get a grip please on your systems. First thing, check 100 times before confirming delivery address and sending it to you delivery partner. Second, let your system talk, your system and delivery partner system, if you put manual process it’a just waste of time of your customers. STOP WASTING YOUR CUSTOMERS TIME.

Poor customer service as always at this particular store! The team members would circle in groups & chat instead of assisting customers on the floor. They are always ignorant & arrogant; assigning one other to assist. No one would ever show up even after asking for numerous times. I wonder why do they carry such a pride in them being an ordinary salesperson!

Just leaving this here as they have me on hold now for 21 minutes now. All i want to know is how much stock they have for a particular item. After 22mins back of house team picked up the call (not sales) They pick up straight away but only to redirect which is a useless system. Call even redirected back to switchboard board after 10 minutes

Staff took FOREVER TO SERVE myself and young child . Finally was attended to only for them to walk away again while they get the right person to assist.... after a further lengthy wait we walked out. They were not busy. Very quiet with id say only 3 customers in store ! Retrain your staff as they certainly lack customer service skills.

It's conveniently located just next to the escalator to the car park. The service is timely. the store is not much busy throughout the day so you can expect to be served fast. It's also next to many other popular brands such as woolworths big w and kmart Michael Hill etc and hence its a good place for overall shopping experience!

Really poor service from staff. They seemed to be more interested in talking to Schoolies than selling a TV. Three staff walked past me, two of them twice. I asked on of then to send someone to the TV section, but they didn't. I can buy the same TV at the same price at most of the other retailers, so that's what I'll do.

The member who assisted me was not supportive at all! He mislead me for the product that they don’t have it. It was intentional I’m sure. And when I bought it he showed 0% interest in assisting me or helping me out! When you call they they don’t respond properly. Worst experience ever!! Highly not recommended.

Came here looking to buy a phone a week ago. Brian, one of the staff, helped me locate the one I was looking for and happily answered all the questions I had regarding phone tech. Can definitely say that the phone I purchased is one of the best decisions I have made. Very happy with the customer service here!

Went to JB with little knowledge of the thing I was looking for. I was attended by Layla who went out of her way to explain and guide me to the exact thing I wanted I've no doubt Layla is like this with every customer and she really deserves commendation. I will go back to this shop in preference

Worst delivery issue I have been waiting since 2 and half week. For the delivery they said they take 1 week to deliver in the van. I waited more then 2 weeks but couldn’t arrange it. They sent on the truck but due to parking space they returned for the second time. Still i am waiting ‍♂️☹️

Customer service is non-existent here - based on a few experiences it seems like staff aren't interested or engaged in helping out. Sad to see but the experience at Hurstville pales in comparison to The Strand Arcade. Perhaps this is a reflection of poor management or training for staff?

This particular store said that they don't do price matches with Target for the wireless earphones, which was in stock and the same item. Head office should update JBHifi's price match policy as its "misleading advertising" if your stores don't stand by what's stated on your website.

We went yesterday (Wed 28.6.23 @6ish) very busy to sort out a phone issue and thanks to lovely HOLLY, she went beyond her Customer Services dues, especially with a smile. It was worth the wait... She can be found in the phone section. Thanks again HOLLY you are amazing ;)

Excellent range of product and good stock levels. Staff can be a bit direct and matter-of-fact, bordering on rude at times. Simplest, no-fuss price matching with Amazon I've experienced. Unlike other reviewers, I found the security guard delightful on my last visit.

Everytime I visit the store I find the team member very energetic. They don`t get freaked with customers queries. Always good deals and price. Dont forget to ask discount on final price. The staff will come out of something to offer. Good store.

(20/05/2023) Customer service is very worst and one of the staff who was wearing pink dress on counter was racist (providing the goods, services and facilities in an unfair manner). Such staff shouldn’t be hired by Jb hifi stores.

Went to buy a laptop but ended up getting a new Telstra plan with $600 bonus gift card. Guy(forgot the name) help us out to get the good deal. He is the best person to deal with. Good customer service. 5 out of 5.

In the future, I will not go to JB HI-FI to buy anything. I bought an LG TV and waited for a few weeks without anyone to solve the problem. The staff who went to JB HIFI were also very impolite. …

Great! Pretty big and they've got variety of products that you can actually go , see for yourself, check and buy I've bought my tv, smartphone, printer from there. Good customer service as well …

The worst shopping experience ever. One team was extremly aggressive and one store manager that could not care less about the customer but was more focused on him. Would never ever shop there again.

Was in and out because I asked question of a staff member, what I was looking for, he got it, and I was on my way. Genuine customer service because I am typical bloke, don't like shopping. Lol

i bought one laptop one week ago brought to home and i opened it. The first click was on photos and it is still pending. so i didn't try to open any apps. can i get refund/replacement for it.

Based on today's experience. Staff members are attentive, friendly and very helpful. Had to get a replacement for a recently purchased smartphone due to faulty usb c port. No drama at all.

sale price not indicative if what are the inclusions with the laptop but staff was very helpful and advised comparisons to other products similar to the one I was canvassing for thanks

Pretty big, always busy, big range but limited stock to fit the range. Went looking for a USB 3.0 cable they had none. Over saturated in cables for iPhone that just never seem to sell.

It was a very pleasant visit to this branch. Layla offers best customer service and product knowledge. She was going above and beyond to help us to choose suitable product for me.

Katoa was extremely helpful at this store, especially considering it was Black Friday. Answered my questions and went above and beyond to help me with my Taylor Swift purchase.

The manager Lachlan and Dominic were very accommodating in resolving my issues with a product. The manager went above and beyond and for that I am grateful. Thanks again guys.

Huge thanks to Jada, Nicholas and Kartour? (I think?) for the help. Super quick and helpful and even went out of their way to help me look for a specific game.

Great products, I shop at jbhifi all the time. Great value for money and you'll find all the huge brands and the latest in tech. Customer service is good too

Took 30 min just to return a damaged, limited options for replacement, noob staffs, irony, person who is supposed to help noob was also noob.

You guys need to have your phone sorted. Calling from the Google page says your still in lockdown and to buy online before hanging up... :(

Before the female staff ignored my questions, the girl began to greet other passing guests 。so rude and low-level poor customer service.

Not enough Staff and it's quite a long wait to be served especially when it's so busy that's when they NEED the EXTRA STAFF the MOST!!

You can always find what you want there, but they need more staff, sometimes people have to wait more than 10 minutes to get answers.

It's a rising large store bigger than you would expect. Even has spaces for fridges and washing machines at the back.

nice place to get gadgets and wlwctronics.. loys of varieties.. hot mu bose headphones and also my samsung mobile..

Great place to get good sales and entertainment good and technology really recommended!!! …

People should be cautious on putting delivery address. People have to take day off sometime to receive products.

Staff are generally helpful and you can find most things you need but it can also get quite busy in there too.

today I go to buy 2 iPhone15 plus . staff Nocal . is beautiful and nice. happy shopping …

Best Electricall all round, I buy everything there, allways plenty of deals .On all products .

not sure who trains staff on customer service here. Service is appalling

Great staff, really friendly and helpful. Store is neat and tidy.

In my experience, the staff is always friendly and knowledgeable.

Super helpful Pouya. He's customer service skills tops.

Ivan was fantastic, thank you. Give him a bonus.

Good stock, helpful staff, easy to get around

Good one