Trying to book a property viewing for a Saturday between 11:00 - 13:00, can't do other times. Sonya was the agent, booked me for 14:00, had to e-mail again and said I can't do that time. She booked me in for 12:00. 1 hour before the viewing, got an automated e-mail from Richard saying the viewing was moved to 14:00 without explanation. Called to find out why, first lady said she will find out and call me, 30 minutes later no response, called again, a gentlemen put me on hold and said ignore the 14:00 e-mail, the viewing will still carry out at 12:00. Had to rush there by now. Arrived on time, the agent was 15 minutes late, no apologies AND have no access to the property. Stood there for another 10 minutes, watched him try to call and get access to the property. No luck. The most unprofessional and disorganised estate agent I've been with for the past 2 years of property viewing.

JBrown have been fantastic with my recent house purchase. From the very beginning the communication was brilliant. They kept me up to speed with everything that was going on and are incredibly friendly to deal with. As we all know, buying a house is quite stressful at the best of times. The people at JBrown are very knowledgeable and will give you the best possible advise that they can give which takes the pressure off somewhat. You can tell that with them its not all just about the "Commission". They care that you are getting a good service and that things run as smoothly as they can right up until completion. I would highly recommend JBrown if you want to buy, sell or rent your property.

I am an Italian expat. The thought of having to look for a house on my own, combined with my lack of knowledge of the English language, terrified me, but now I realise that I shouldn’t have been afraid of anything because there is nothing that JBrown Stratford Estate Agents cannot settle in the property market. After numerous viewings, I found the property of my dreams, thanks to Esther's dedication, professionalism, and availability; she was very patient and sweet with me. To top it all off, I recommend JBrown Estate Agents for great customer service and great properties.

I just moved to the uk from Nigeria for my studies, I contacted JBrown looking for a 1 bedroom apartment near my university. They didn’t have any at the moment but told me they would contact me as soon as they did. A week later I received a call and they told me about this property. By the end of the week I was able to arrange a viewing and put down an offer. Great service and thanks a lot for your help

My flat in Plaistow was on the market for almost 4 months with the previous agent - I was a bit hesitant to change agents as my previous experience is that they all promise the world. Although the property hasn't sold yet, JBrown has done twice as many viewings in 2 weeks (and received offers), than the previous agent had done in 4 months, they are really committed to the cause!

Nigerian here!! I’ve been looking for a studio in the uk for over 2 months now. I called in JBrown and they were able to find me studio close to my university (queen mary). They sent me a link and the video of the property and I immediately liked it. The referencing process was smooth and easy. I’m so thankful to you guys. Can’t wait to move in next month!!

Highly professional estate agent service. Would especially recommend our main contact James for excellent customer service - great market knowledge, very friendly, attentive, so grateful for his efforts and sense of urgency when arranging viewings, guiding us through the processes of the deposit and contract ..Can't wait to move into the new place.

Most professional estate agency I have ever dealt with. Fantastic customer service with clear communication and quick responses. Anthony Scott and James Brown are true professionals who know all the ins and outs of the real estate market. I have given all my properties to this agency and would highly recommend others to do the same.

If you want to sell your property, go with JBrown. They have extensive knowledge of the local property market and they will ensure that you get as many viewings through the door versus other agents. I would like to thank them for their hard work in finding the right buyer that suited our bespoke needs.

Fantastic service throughout the process. They got the price I was looking for and were highly professional with great communication from end to end. Will be using them on all properties.

Outstanding level of service and that wasn't even the best of it. They made sure all my needs were met and helped me every step of the way. Can't recommend enough !

Rented with JBrown and had a great experience. James was so friendly and happy to help with anything you may need. Would highly recommend using them as an agency.

The organisation provides a good service and the staff are professional.Good for rental property. Studies clients requirement well before suggesting property.

Amazing service, was quick and easy for us to process everything. The staff are very personal and very efficient, would defiantly recommend to anyone moving!

Brilliant service from all staff, communication is excellent. Property value was what we were looking for. Would highly recommend the Stratford Office

The employees are professional. They provide a good service and I would recommend everybody to have a go with jBrown. You are in safe hands.

Very friendly staff, would highly recommend them. They are fast and efficient and never let a problem go unchecked.

Highly professional and helpful..... Got best deal to stay.... Thanks to your company which made the life easier

They are really good and helpful with thier services..... helped student renting good and affordable places

Great experience and service, would recommend them to anyone wanting to sell or buy a house from them.

Thank you to sarah for supporting me in finding a property. Hardworking and enthusiastic thank you

One stop to all your queries with rational approach and services. Highly recommended any day.

Great service . All very professional and helpful at all times. Would reccomend them highly.

Best experience ever, quick service and houses in the best prices especially in london

Professional Employess with great customer service through out the tenure of my lease.

Professional service with good response for viewing the property.keep it up …

Very friendly staff , if you wana buy or rent property j.brown has it alll …

Premium service from an extremely professional company. Highly recommend.

It was a great experience with JBrown Stratford. thanks for the help

They answer all questions.super service and excellent communication

very professional service and a good variety of solution offer

Very satisfied with the service I received. Would recommend.

Highly professional estate agent service and friendly staff.

Professional Service with great knowledge of customer needs.

Very professional team. It is a pleasure to work with them

Excellent service,great staff, would highly recommend.

Fantastic work great to work with the company

Brilliant service, would highly recommend

Very friendly staff, highly recommended!

Friendly staff...very professional..