Jack in the Box

1220 reviews

3110 W Dallas St, Houston, TX 77019

locations.jackinthebox.com

+17139429524

About

Jack in the Box is a Fast food restaurant located at 3110 W Dallas St, Houston, TX 77019. It has received 1220 reviews with an average rating of 3.4 stars.

Photos

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

F.A.Q

Frequently Asked Questions

  • The address of Jack in the Box: 3110 W Dallas St, Houston, TX 77019

  • Jack in the Box has 3.4 stars from 1220 reviews

  • Fast food restaurant

  • "It was very busy today around lunch time, but the young man with red hair (I believe his name was Kam) took care of my family and I with a smile on his face, and made sure our fries were fresh and hot"

    "I went to the Jack-in-the-Box at 12:35 AM on July 14 and had the worst experience I’ve ever had in fast food anywhere"

    "came over here to Jack-in-the-Box at 3110 w Dallas st, to buy something to eat and the line is long and it’s going really slow by the way and when is my turn to do the order the person in the cashier was so rude to me he didn’t even ask me what I want to order, even though I did my order online I was supposed to pick it up and he just said to me “come on just drive” even though they take forever to give all the people food he come with the attitude that’s not the way to treat the customers I just want my money back and that’s it"

    "Beware!!! DO NOT COME HERE! Listen to the other reviews!!! My fiance, son and I came here March 17th after he got off work"

    "Black lady at the window was RUDEI stopped through the drive-thru to get my breakfastShe decides she wants to count her change in the register im like really i got to get to work"

Reviews

  • Marc James

It was very busy today around lunch time, but the young man with red hair (I believe his name was Kam) took care of my family and I with a smile on his face, and made sure our fries were fresh and hot. Amidst the rush, he did very well keeping his composure and kindness. Pay that man more. I will be returning to this location. They probably need to hire some more people. The workers really look stressed and over-worked when not facing a customer. Alternatively, close the lobby down and only do drive thru, which would wind up improving overall times. Im postive having to run back and forth between the front end, and the drive thru, is extremely ineffective/exhausting. Makes your store look unmanaged and chaotic. Its asinine to expect a 3 man crew to feed the houston area on lunch rush with the lobby and drive thru both getting slammed. Having the store open without proper staffing must be quite enraging for the workers who DO show up and have to run multiple stations. Hopefully you guys get some more people working soon to ensure speed and service.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 3
Recommended dishes
Fries
Parking space
Plenty of parking
Parking options
Free parking lot

  • Marium Echo

I went to the Jack-in-the-Box at 12:35 AM on July 14 and had the worst experience I’ve ever had in fast food anywhere. I pull up to the window no one acknowledges me. I wait about two minutes and I say hello. No one says anything so I say hello again in about a minute I know people are busy so I wait about a minute or two and I say hello again, and the lady working there yells at me and says “why you hollering at me!!!!” Eyes and said well, you didn’t acknowledge that someone was here so I was trying to make sure everything was OK and she cut me off and said “I’m Busy give me a minute!” at this point, there is no way I’m giving a dollar to this establishment so I had to wait in line to get to the window to ask what the number for corporate was and she didn’t even wanna open the window to talk to me. She then tried to clear up her attitude, and when I asked for the phone number, she pulls me a receipt out of the garbage, yes out of the garbage, and gave it to me to call and of course it’s a franchise so the voicemail is full. Please don’t waste your time and go to this place.
Service: 1

  • Ricardo Reyes

came over here to Jack-in-the-Box at 3110 w Dallas st, to buy something to eat and the line is long and it’s going really slow by the way and when is my turn to do the order the person in the cashier was so rude to me he didn’t even ask me what I want to order, even though I did my order online I was supposed to pick it up and he just said to me “come on just drive” even though they take forever to give all the people food he come with the attitude that’s not the way to treat the customers I just want my money back and that’s it. I’m not getting the food anymore even though I came to waste my time over here during my break from work. Been waiting here for lease 25 minutes. And one other thing I’m not the only customer that is treating like that he’s being rude to some other customer right here behind me and that’s not the way to treat your customers.
Service
Take out
Price per person
$10–20
Service: 1

  • Kt Pitts

Beware!!! DO NOT COME HERE! Listen to the other reviews!!! My fiance, son and I came here March 17th after he got off work. We ordered a small cheese burger for my son with ketchup and cheese only, 3 egg rolls, and a large Dr. Pepper the male employee at the drive thru who helped us never gave us his card back. My fiance had forgot about it and was searching for it in a panic when we got home. The following day we had just discovered the male employee has us out $300+ that he spent. He also spent exactly $10.03 March 17th at his work place, and he also use his card at the CVS on 3401 Tidwell Rd, Houston, TX 77093 on March 18th this morning. He reported it to his card company for fraudulent activity. WE ARE ALSO REPORTING THIS EMPLOYEE TO THE POLICE AND TO JACK IN THE BOX'S CORPORATE OFFICE. (Seeing how she was the only one in possession of his credit card.) He needs to be terminated permanently.

  • Steve Acosta

Black lady at the window was RUDEI stopped through the drive-thru to get my breakfastShe decides she wants to count her change in the register im like really i got to get to work. She had this Bad attitudeLike if you don't want to come to workDon't come to work. Then open my food CroissantWas hard from one side and looked like she just threw it in the box because it was up side down.the hash brown was broken in half. Oh but if she was serving her peoples She needs to be replaced with someone that is polite and happy to be at work.You would think because she is a older women she would not act this way. Will never come back here again.Its no wonder there is never a line of customers when i pass by. JACK IN THE BOX NO NEED TO REPLY TO THIS REVIEW ITS NOT LIKE UR GONNA CHANGE ANYTHING OR DEAL WITH HER!
Service
Take out
Meal type
Breakfast
Price per person
$1–10

  • The Thumbs Critic

The employees are polite. Tacos aren't made correctly. Unless specifically requested, they should have hot sauce. It's incredibly hard to get a receipt at this location. One time, when dining in, the receipt got stuck in the machine. The next time, it wasn't even offered. I've been through the drive-thru and didn't get one either (got food poisoning that day too). Service is consistently slow. On multiple occasions, it has taken over 15 minutes to get food. Bread is stale. You must beg and plead for napkins. They NEVER provide any. Actually, this seems like a company-wide problem. Before a representative invites me to access the website to post a review, I did.
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 2
Service: 3
Atmosphere: 3

  • Christy Wendel

Are you ever going to give nightshift any help? Several times now I've been stuck in the drive thru for thirty minutes or more. Y'all made me late to work today :( I know customer are always 'I'm never coming here again!!' and then back the next week... but I genuinely mean it, I'm done with this place. The food is always cold or bread stale and takes forever. Only two cars were ahead of me and it took almost 40 minutes. I drove off without my food as soon as he moved. Nobody's got time for this. Hire new people and actually pay/treat them well enough so they want to stay. This is management's fault, too. Take care of your people and they won't do your customers like this.
Service
Take out
Meal type
Dinner
Price per person
$1–10

  • Kimy Smith

So I should've just kept my money and went to taco bell this little girl messed up the order I asked her to read it back she said she fixed the mistake all along it was a mistake just coming here. I left with a half cookie cream milkshake, diabetes iced coffee and cold fries and a new trash burger that was half cooked. The little bald headed girl don't know what she's doing we been in line for 30 mins and failed to serve girl by but my boyfriend wanted this place I didn't taco bell was it periodt please don't waste your time nor money this place has bad reviews already so it counts.
Service
Take out
Meal type
Other
Price per person
$20–30
Recommended dishes
Sandwich

  • Jorge Sanchez

I went to pick up a mobile order, was greeted by a very rude drive thru attendant, from what appeared to he a manager, since he was the only person who was wearing a black shirt while the rest wore red. He seem visibly upset that my order had 2 tacos and he had to make them. I am usually greeted with attitude attendants and I wish i could go other places but due to nothing being open at night (work at night) I'm stuck here, and half the time my food is cold or missing items. I do not recommend this location. Only person who was professional and nice was a teenager guy, I wish I had gotten his name, to him I say thank you sir.
Food: 2
Service: 1
Atmosphere: 1

  • Courtney Magee

I love this location. The food is always fresh and very good customer service. This location is on my way to work so I stop regularly. Today however, there is a sign on the drive thru menus written in highlighter and in poor grammar that they were out of several condiments and food. This location should definitely order more of what they need because the location is busy and it's not good customer service when you have your mind set on a particular order and then you have to go and change what you want because the restaurant is out of key things that makes a lot of the orders. Please work on this because this not the first time they have been out of food items.

  • C Murray

It's Jack. You pretty much know what you're gonna get, unless something goes horribly wrong. I ordered a burger and a small coke separately (not the combo). Wasn't interested in fries or a massive drink. Everything was perfect, and the staff member who took my drive thru order and handed me my meal was extremely pleasant.
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 4
Service: 5
Atmosphere: 4
Recommended dishes
Burger
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
Plenty of parking, even during a busy weekday lunch rush.

  • Kristingail Robinson

Slowest "fast food" restaurant i know, and they dont have the best service to compensate. They get my order wrong every time. It's a shame cuz this is the only one for this area. How are you slow and wrong? Atleast be slow for accuracy purpose. SMH
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 3
Service: 1
Atmosphere: 1
Recommended dishes
Sandwich, Chicken Sandwich
Parking space
Plenty of parking
Parking options
Free parking lot
Wheelchair accessibility
Its technically accessible but it would be difficult for me to maneuver in wheelchair

  • Elijah Gilbert

I ordered tacos and their grande sausage burrito at around 12am something late and it was not good. It seems like they gave me food that's been sitting out ,the tortilla on the burrito was hard and crusty. I found myself peeling apart the tortilla to eat it and the lettuce in the tacos looked like shredded paper torn off the jack in the box bag and thrown in a tortilla. And their breakfast eggs were bad. If you come here ,make sure you check your food to see if it's old before leaving because they obviously don't care to give fresh food to their customers.
Service
Take out
Meal type
Other

  • Esmeralda Romero

Make sure you double-check was in your bag before you leave the premise. I have come here multiple. One time they forced me to order through the mobile app because they couldn't take orders to through the drive-thru. One night they also gave me the wrong order . But i didn't know until i came home .
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 2
Service: 2
Atmosphere: 2
Recommended dishes
Burger
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
It's never busy there is always parking

  • Adam Atterberry

It says it is open 24 hours, and I am someone who works nights. Yet every time I come here, which is normally about 3-3:30am, I can never get anyone to take my order. With me having to work nights, I honestly look forward to places that say that they are open 24hrs. But here, it is always a hit or miss. It has gotten to the point to where I don't even wanna try to come by and see if someone is actually going to take my order. As someone who actually enjoys the food here, I am to the point to where it is not even worth my time to come by and hopefully have someone take my order.

  • Marie Gonzalez

Horrible!!!! I ordered a fajita pita with no tomatoes they gave me just the chicken in the pita.... I ask for no lettuce in the Tacos guess what lettuce in the tacos... they ran out of buttermilk ranch and a bunch of other sauces you would normally get. I usually wouldn't even bother to leave a bad review because I understand sometimes mistakes happen but every time I come to this specific location to get something thinking this time will be better it's not. Needless to say this will be the last time I EVER come to this jack in the box location

  • Gerry Guidry

Great place for quick bite wonderful OVERNIGHT cashier and awesome cook,my family and friends enjoy this place all week..
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Burger, Chicken Sandwich, Jack's Spicy Chicken Combo
Recommendation for vegetarians
Highly recommend
Vegetarian offerings
Not sure
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
Very safe and calm inviroment

  • KT Herr

Wish I had read the other reviews before coming?? Don’t go here unless you have lots of time. Needed breakfast on the way back from dropping someone at the airport. I live right down the street so I figured it would be quick and easy. Instead I was trapped in the drive thru for 30 minutes with only 2 cars ahead of me. Got home and was missing part of my order, food was cold. I’m not really in the habit of leaving bad reviews for anything, but…. Yikes. Beware.
Service
Take out
Meal type
Breakfast
Price per person
$1–10

  • Ryan Warner

I’ve lived next to this place for 6 months and not once have I ever been able to get the food that I wanted. Of the 8 times I’ve been, 6 of those times I didn’t get food (closed when they were supposed to be open, someone being arrested in the drive through, you name it). The other two times I waited long enough to disqualify this as “fast” food and didn’t even get what I wanted because they were out. I can’t even think about going to this place without getting frustrated. I’d rather just not eat honestly.

  • John Harris

I hate fast food - but this restaurant gets a pass because the food has always been as good as it can get and the staff have always been consistently good. 2019 edit: The night staff is usually friendly enough, but imagine showing up to a burger joint 3 times and being told that they don't have a person on the grill so no hamburgers or chicken. This has happened 3 times and I just can't accept that management won't get more staff or simply shut down for the night if its going to be a regular problem

  • Cody Cirigliano

I’ve got to be honest. This is the worst jack in the box in the entirety of Houston. If not the country. They never have enough staff which tells me the management is not great at all. They always get the orders wrong. You have to wait 10 minutes or more for food. And almost every time I’ve come here they “only take mobile orders”. I’ve never seen this before in any Jack in the box I’ve ever been too. I live in the neighborhood and I’m done coming here. I’d rather go to the gas station.

  • Dani A

I stopped in at noon for an Oreo shake. Was in a bright highlighter color Honda civic. My total was $5.19. Paid with a $10 bill and two dimes. Was asked if I wanted my penny back, and was given no change. Just wanted to let the girl working the drive-thru know that I know she kept my $5, but it really seemed like she needed it more than I did. Buy yourself something pretty, hun. Delicious shake, by the way. Won’t be returning.
Food: 5
Service: 1
Atmosphere: 1

  • Alexus Cuellar

6/14/2023 @ 10:30 PM the manager here gave me the wrong order. I had ordered large fries and was given small fries. While driving and eating I felt the bag and quickly realized it was the wrong size. I went back to get the correct order and the manager handed me an order of medium fries. When I repeated that I originally ordered large fries he said the small fries plus the medium fries will make the large fries. It is insane how rude and unprofessional this guy was.
Service: 1

  • Nancy Geigel

We came here at 6:30 PM. The inside was very dirty. Things were even sticky. It was hard to find a clean table. When I was tired of waiting on my food, I stood at the counter for quite a while. The woman who took my order, smiled at me as she was doing other things finally a man came up and said can I help you and I said I’ve already ordered and he went oh and got my food which had been sitting there the whole time.
Food: 5
Service: 1
Atmosphere: 1

  • Akia Brown

Zero stars!! You shouldn’t have to hear your food up after you’ve waited in line for almost two hours.. what is the staff doing? The company must like someone in charge not caring but it’ll cost them down the road. Absolutely nothing was done for long wait - if this location can’t handle the traffic shut it down!! I’m surprised they’re meeting their quotas to keep going but they’re serving cold food to get there. Shut this location down
Meal type
Dinner

  • rawwritsrachel

Wonderful staff, and wonderful food. I have never had a dine-in order look like this one. The tacos were very fluffy, and pretty. They were cooked really well, and set up well also. My curly fries were also good. They were not overly greasy or anything. The staff was really nice, and attentive. The interior of the place was sort of messy, as was the bathroom, which was out of paper towels for your hands. Overall, it was a pleasant experience.

  • Abraham Hernandez

Food was good, it's just the managers attitude, she uses her phone at register, doesn't spare any eye contact while talking to the customer. Also, she made cowardly comments when people did not want to pay for sauce for their already overpriced meal.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 2
Atmosphere: 3
Recommended dishes
Jack's Spicy Chicken Combo

  • benjamin wiltz

I attempted to walk in for takeout on 08/05/2021 and could not. Prior to coming to this location I checked your online site which stated dine-in open. There was a large poster on your window stating dine-in open and on the doors a listing of hours for dine-in takeout. It would be appreciated if you would update your messaging if you do drive-thru only. Customers who use public transportation could alleviate a blank trip

  • Tom Clark

It may not be the cleanest or in the most upscale area but by far has the best employee at the drive through window. Southern charm, with the most positive attitude. If you are in the area I suggest you visit. The food is you standard Jack in the Box food.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 5
Atmosphere: 3
Recommended dishes
Burger

  • Kristianna Wilson

Seriously, the nicest people work here. They always greet you and ask you how your day is going. During the freeze we were asked how we were doing and if we were staying warm while they were making meals for everyone who didn’t have power. Not to mention, the food is always good and they have so many items to choose from. I was never a fan of Jack in the Box until going to this location and I continue to go back.

  • Vanessa Garcia

“Is that all, is that all, anything else OK are you done.” Went through the drive-through today and the black guy with too many tattoos taking orders seem so irritated to take my order when I ordered some chicken strips and a shake. Got up to the window he ignored me for five minutes straight so I left never again will I be returning to this place. This place is so ghetto and it’s ridiculous for the area it’s in.

  • Misty Gonzales

The dude that works at night has a horrible attitude. We'd rather drive further to another location than deal with his sour self.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 4
Service: 1
Atmosphere: 3
Recommended dishes
Sausage Croissant Sandwich, Sourdough Jack, Nuggets, Dr Pepper, Chicken Strips, Burger, Jumbo Breakfast Platter, Egg Rolls

  • Robert Jones

Service has declined severely over the past several weeks. Apparently a new crew has been hired and no one seems to know what they are doing. My wife has been a regular customer for the past five years and she has had so much trouble she will no longer come to this location. The attitude of the staff is disrespectful and total indifference to the customer. Pitiful, this was a good place for several years.

  • Salomi Whyte

There was a young girl behind the counter who claimed to be the manager of the store, and she was incredibly rude to me. All I said to her was that the shake was not on the mobile order, and she accused me of having an attitude and proceeded to say some nasty things. Had to leave, lost my appetite after that. On top of that, the food was soggy and gross when I got home. I’m so done with Jack in the box.

  • Joshua Randall

I never really had any complaints at this location. When it comes to fast food as long as I get it hot that's all that matters. The only real concern I would have about this place is that it is dirty. I believe they could pay more attention to certain details throughout the day. Making sure the store stayed cleaned should be a priority and for now is really the only concern that I have.

  • anthony santana

place was just atrocious! $21 down the drain theres no way for me get a refund since they didn’t give me a receipt for my order, when i asked the worker for one he said it was in the bag but only to find out it wasn’t. threw my food away, it was that awful. very disappointed and quite sad honestly.
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1

  • George Adams

This place is a total joke. They say on their outside to-go order machine ONLINE ORDERS ONLY, but when you go to order on line they have that disabled so you can do nothing. The owners of this location must be real idiots, because they have no sales. Anyways I saw 7 to 8 vehicles try & come & order but they were turned away.
Service
Take out
Meal type
Other

  • Lori Alaniz

Stay clear of this place. I ordered a bacon/cheese burger and got this...a half eaten burger. I called the location and the person in charge(was not even a manager) laughed at me and denied. He gave me corporates number and it wasn't even right. I work right next to it and no later going here. Extremely unhappy. I wish it was possible to give them a zero star.

  • Darrian Ellison

Been sitting in the drive thru for over 30 minutes…. I’d drive away if I wasn’t trapped between cars. I won’t be ordering, I’d rather drive off at this point when it comes to my time to do so. This place isn’t even worth a late night drive thru/munches/or drunk food for a roommate.
Service
Take out
Meal type
Other
Price per person
$20–30

  • Brian Duhon

Lazy workers always come up with an excuse why they can’t serve customers. Grease is out, depositing money, mobile orders only etc. Never can fing serve 2-5am. 8 times in a row why that can’t serve. Owner you should fire them. DONE trying with this location. I worked late on thanksgiving and still had to serve and wanted some food from exhaustion. Pathetic.

  • Rick Potter

I went there at 10 o’clock and I had drive-through only. Only one person working. He was very friendly, but way overworked. Waited way too long for five food. I’ll never use the drive-through again in the evening. This is no way to run a business.
Service
Take out
Price per person
$20–30
Food: 4
Service: 3
Atmosphere: 3

  • videsjlv

They are liars. They keep saying their system is down. Lazy people don’t want to work at night. I live next to this place and they don’t want to work at night. I lost two orders through the app . I wish I could really post what I really think about these worthless workers.
Service
Take out
Meal type
Dinner
Price per person
$20–30

  • Ty Trackson

Horrible experience. I waited almost ten minutes at the window for an iced coffee and had to come back to return it because they didnt add flavor to it. When i came back the woman at the register/kitchen had an attitude and was being rude like i was wrong for wanting my order corrected. I’ll never come to this location again
Service
Take out

  • Thomas Zerolera

We’ve been waiting for now 53 minutes in line. The person in front of us has still not gotten their order taken. One of the employees just stormed off the premise. We are stuck with cars behind us in the drive thru. There’s only been 4 cars in front of us for at least the last 35 minutes and 3 cars behind us. We are stuck and can’t move… send help.

  • Rod

I jacked at the box when I got me a jumbo jack
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Fries, Burger
Parking space
Plenty of parking
Parking options
Free parking lot
Wheelchair accessibility
Ramps and handi spots

  • WolfClanN8tive

Food was a bit overcooked,staff was very friendly but they were slow at getting the orders out. I don't know if they had just one cook that night but the food could have been better. Drive thru staff was great though! I mean I guess I would recommend going there.
Service
Take out
Meal type
Dinner
Price per person
$1–10

  • Citlaly Estrada

The lines are long, and the attitude is strong, regardless this place always slaps. Unlike other locations they never BS at night talking about "we cant take orders rn because of xyz. "
Meal type
Other
Price per person
$10–20
Food: 5
Service: 3
Atmosphere: 3
Recommended dishes
Chicken Sandwich

  • Felicia Matta

Only one thing was wrong. The Root Beer fountain drunk was horrible. They tried giving me one from the back, and that one was horrible as well.
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 4
Service: 4
Atmosphere: 4
Recommended dishes
Fries, Jack's Spicy Chicken Combo

  • Sha'Lace Payne

Came Monday night and waited an hour to get through the drive thru and like I expected they only had one poor guy working and it was super busy. Justin was working the drive thru and trying to cook the food. Give that man a raise! The food was hot and he was getting it done!
Service
Take out
Price per person
$1–10

  • Brittany Fisher

The food is pretty good. The overall service and speediness is not. Waiting 10 minutes in the drive thru and having to order three times at a non-busy time of night. The staff is very hit or miss - usually a miss. If you're okay with having a bit of a wait for some decent fast food with mediocre service then it's not bad.

  • Brent Pennington

I like this Jack in the Box. The employees are more than just competent; they are friendly and helpful. The food is always fresh tasting and warm. But I only go for the tacos. Don’t get me wrong, I order other things, but I ALWAYS get the 2 tacos. The Sourdough Jack is my favorite non-taco menu item. …

  • Amy Humphrey

Gave me lots of side eye and ignored my request for adding cheese and no nasty sauce on the chicken sandwiches I ordered, three of them. Thanks, they all went into the trash. No receipt so made it hard for me to call to complain.
Service
Take out
Meal type
Dinner
Price per person
$10–20

  • Glen Martinez

This place likes to play games. I was at the drive thru Sunday night around 9:30pm. Five cars in front of me, but I waited. When I get to order I am told they are only taking door dash. Will be complaining to corporate because this is not the first time this happened. All five cars plus mine no service.

  • Ash Gray

Every time I come to this location the lobby is closed! I went here today at 4pm why is the lobby closed at this time of day. This is ridiculous everyone doesn't have a car to go through the drive thru!! This has happened on more than one occasion.
Food: 1
Service: 1
Atmosphere: 1

  • Jordan Beal

What a poor experience. They were so busy I couldn’t get fresh fry’s, they re-fried the old fries. Nothing about the fries are soft, only crunchy. Literally bricks. Then the person on the drive through was super rude and yelling. What a shame
Food: 1
Service: 2
Atmosphere: 1

  • Donald Dodge

Decent and open late at night. Forgot my bacon on the ultimate bacon cheeseburger. They were nice while waiting on us at 1:30 AM
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 4
Service: 4
Atmosphere: 4
Recommended dishes
Sandwich

  • Roxanne Heights

Wish there was a better jack in the box by my job. they take forever in the drive thru...Then say to pull around to wait for my order.. But i had to get out my car to get my order because they were taking long. Then just to give me cold eggg rolls. And my fries tasted burnt. Get better workers

  • Rick Rode

Not too bad, the food was good and service was good. I like that they let me chill in the parking lot due to my car overheating and didn't give me any issues.... anyways worth a stop.
Service
Take out
Meal type
Dinner
Food: 4
Service: 4
Atmosphere: 4

  • The Unlikely Couple

It was ok. The fries were just right. The sandwich could have been better. I asked for Secret Sauce, but did not get it. Also, the chicken patty was a little too hard. My timestamp appears to have picked up on a nearby address; but this is definitely the Jack in the Box on W. Dallas.

  • Desiree Courtney

Was a pleasant experience. Poor foundation though. Praying for all these establishments can get help over here. Every building is crumbling down. You can clearly tell it was flooded. Food was awesome. Haven't had a great taco in a while. I recommend this location. The food is great.

  • Mike Gurecki

I left my card at the drive thru and less than 3 hours later someone tried to spend $600 at Target with it. This on top of the fact that I have never received my order 100% correct from this location.
Service
Take out
Meal type
Lunch
Price per person
$1–10

  • Christopher Stone

STAY AWAY!!! My first time at jack in the box, I was told I had to leave if I wasn't going to order soon,this has never happened in my life. I have worked in restaurants 7 years and this is first.
Service
Dine in
Food: 1
Service: 1
Atmosphere: 1

  • Joshua F

Second time now I walked over to get lunch only for the doors to be locked. Is there a reason for this. It's not a bad neighborhood so getting robbed is not an issue. Is it just lazy employees or not enough employees?
Food: 3
Service: 1
Atmosphere: 1

  • Alex Feigelson

I was able to watch Avatar while waiting in the drive-thru line here. The entire 2 hours and 42 minutes. And at the end, my order was made incorrectly. One of the worst Jacks in the universe.
Service
Take out
Meal type
Dinner
Price per person
$10–20

  • Brian Carpani, GeckoMediaGroup

Good service but burgers quite small for the prices. Windows and doors very dirty.
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 5
Atmosphere: 3
Parking space
Plenty of parking
Parking options
Free parking lot

  • Brittany Adcox

The employees are either super sweet or completely incompetent, there is no in between. On one visit, one of the employees was basically screaming at a man in a car at the drive through that his card had been declined, then preceded to laugh at him as he left.

  • Antonio Martinez

This is by far the worst jack in the box. This is the second time coming in here at 3 AM and they give me an excuse such as “my computer is off” give us thirty minutes. Then when I drove by their door, the worker was laying down on the floor on their phone!

  • Robbie Myers

The two men working here tonite, Dec 7, 2023, 6:45 pm were so nice & helpful. Excellent service here.
Meal type
Dinner
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Two Tacos

  • Tabatha P

Went there early in the morning and the food was excellent. Everything was fresh, cooked perfectly and the wait wasn't long. Its hard to find a night crew at a fast food restaurant that actually care about doing their job right, but i found one!

  • Djuana Okocha

My order was a special order and it was correct. The food was served at the right temperature and tasted GREAT! You get the bang for your buck here. The dining area and restrooms were meticulously clean too! I received fast service with a smile.

  • Hunter Hamid

sad to see all the negative reviews, i did have to wait a long time but i understand being understaffed during this time but the lady in the drive thru was amazing! i believe her name was Makesha and she was seriously the sweetest person ever!

  • Jeanie Strickland

This is supposed to be a fast food restaurant. They are so slow it’s ridiculous. Yesterday after waiting for over 15 minutes and I just left.
Service
Take out
Meal type
Lunch
Food: 1
Service: 1
Atmosphere: 1

  • halle Spitler

It was absolutely horrible. The state of the jack in the box, the employees attitudes. My husband and I waited for 15 minutes in an empty restaurant for service and not one employee even looked our way. One older female employee was texting

  • Pollly Alvarez-Neri

Absolutely horrible service. Don’t go here! They only have 1 employee taking care of pretty much everything.
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 1

  • Carma Creations

If you’re looking for good food and speed it is great. But if you have to make an early morning stop and don’t want your morning ruin by a rude woman worker at the window would not recommend. My experience was horrible this morning . Got a

  • Austin Atkinson

Great JNB! Friendly and quick service on a packed Christmas night!
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Fries, Burger

  • Johnosland

Great location even tho it was full to the rim drive thru packed during lunch hour they managed to get my order in with no mistakes and everyone behind the scenes was happy to be there which explains why the food came out so delicious , 8

  • Charles Tyler

The tall lady with the arm tattoos had us park in the front of the restaurant so we could get our order in its entirety. The only thing is we did not receive the order in its entirety,, even after we went over everything before I left her

  • Daelynn Monakino

This is such a FANTASTIC location ! The service was amazing, the food was fresh and the dining room was very clean ! When I walked in the MANAGER was sweeping the floor...how awesome is that ! Kudos guys ! Keep up the great work. I’ll be

  • TFull Real

Love this location. I meet clients here and have always received wonderful service with a smile. The staff are helpful and appear to enjoy their job. My client and i were even offered free beverages once, which to me, is going above and

  • Atlas Dreams

The worst Jack in Box I’ve ever been to. It’s a shame because I’m always in the area and this is my favorite fast food chain but I will avoid this particular location like the plague. The service is *unbelievably* slow, like remarkably

  • Rick

On God the slowest drive thru I've ever been through in my entire life, felt like 20 minutes just for one car ahead if me to leave. Don't bother staying open 24 hours if you're just gonna have one guy in there overnight. Rude staff.

  • Joe James

Not fast food at all. Been in line for 30 minute and have not even ordered. Slowest jack in the box on planet. DO NOT COME HERE FOR FAST ANYTHING!
Service
Take out
Meal type
Dinner
Price per person
$10–20

  • Lisa Wilson

Tasha is the drive in person, she is always joyful and so polite. She makes you want to go there. Always gets your order right!!! Give her a raise
Service
Take out
Meal type
Lunch
Price per person
$1–10

  • Prince Davo

I was inside a the Spanish manager lady didn’t want to take my order also locked the doors very racist !!!! @6pm an doors closed an locked during business hours I also used a app to get my purchases so I lost money also!!!

  • Nick K

Absolutely horrible. Waiting in the drive thru for over 90 minutes and still not getting to order or get to the window? Do yourself a favor and go ANYWHERE but here!!
Food: 3
Service: 1
Atmosphere: 1

  • ElevateTheMind

As I type this review, I am sitting in the drive thru. It has been 20 minutes already and have longer to wait because three cars are in front of me. This is the slowest service I have ever experienced in a drive thru.

  • Beauty Wellness

Love my breakfast sandwiches this place is so dirty, food all over the kitchen floor... counter tops dirty...and tge Morning manager is so Mean.. Horrible Women
Food: 5
Service: 3
Atmosphere: 1

  • Luis Gudino

Waited over 30 minutes in the drive thru for old, cold food. You get stuck once you order and can't get out if the line is taking too long, which it always is.
Food: 1
Service: 1
Atmosphere: 1

  • Paul Morgon

Ordered a burger, received a bun with salad and tomatoes, still looking for any form of meat… Trash franchise
Service
Delivery
Meal type
Dinner
Food: 1
Service: 1
Atmosphere: 1

  • Gina Marroquín

The food was somewhat warm and the service was slow. Customer service/Employee was pleasant enough but barely makes up for how slow drive through was or how hot our food was. Fries were over cooked, almost hard.

  • Tito Ramirez

They should fire the lady working night shifts. She negatively affects the business and will go out of her way to make your drive through experience as unpleasant as possible. Avoid this location at all costs.

  • Eric Chavez

The manager has a bad attitude she's mean
Service
Take out
Meal type
Brunch
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Burger

  • Haroldo Andrade

12 min waiting for a wrap. Employees arguing with each other, aggressively.
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 4
Service: 1
Atmosphere: 2

  • Jose Cortez

Nasty, food all over the place dirty tables, cold food .will never go back
Service
Dine in
Meal type
Other
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1

  • Stacy Williams

Sourdough wasn't toasted and fries were cold. Lemonade was delicious!
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 3
Service: 3
Atmosphere: 3

  • Eduardo Elizondo

I ordered ahead on my app for pick up, drive thru was long so I went inside. It took almost 20 additional minutes before I got my COLD, TINY & NO TASTE chicken sandwich. Don't plan on returning More

  • HAMEDSUU

Worst jack in the box Most of the reviews are complaining about they only taking mobile orders all the time AND DONT RESPOND ANYTHING BECAUSE YOU DONT DO ANYTHING BECAUSE THIS ISNT THE FIRST REVIEW

  • Ariel Trevino

Got charged for a single buttermilk .27 cents. Are they going to charge me for a straw and napkins as well? So stupid. Never coming back. Service sucks as well. Avoid this location.

  • Belinda Garcia

Food is always terrible. Inside is not so clean.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 1
Service: 4
Atmosphere: 1

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