After 15 years of going to this location I have had enough. I tried calling every phone number available on google and posted on the building posted at the drive thru. None of them actually get you to Jack in the Box. One of them posted on the drive thru window is now for a law firm! At one point this was a decent location. But after covid hit this location is in worse than bad shape and there appears to be no way to let corporate know about it. Right off the bat I will let everyone know that it is clear that the current franchise owner does not care about this location and it is deeply neglected. The short version of this is: rude employees, bad customer service, employees will lie and say equipment is down to not serve burgers or sides but you can see them handing it out to other customers and or eating it themselves right in front of you, several times I have been told during the day and night that they are only able to make French fries and nothing else in the fryers, If you make an app order count on waiting for an hour or more to get it after you order it or having to repeat your order to the window because it did not make it to them or they system is down, drive thru consistently has wait times of 30 minutes per car or longer, 100% order error rate in the past 3 years that is if you don’t get someone else’s order which is almost always, this location randomly closes during the day and night even if you ordered and paid on the app you will not get food even though the restraint has employees in it and they are clearly staffed!, if you are handicapped they will not accommodate you in any way. There are several laws that are being broken here but it’s so bad I want to go past that. At this point the franchise owner does not deserve your hard earned money and the community does not deserve such a poorly run location. This is decent neighborhood and this is confusing and infuriating to have. IF the employees do not want to be there and the owner does not care and corporate willing turns a blind eye. Maybe it’s time that WE the customers just shut it down. I am done with this place that is for sure. Yours truly, 15 year customer no more!!! .
Service
Take out
Meal type
Breakfast
Price per person
$20–30
Food: 3
Service: 1
Atmosphere: 1
Recommended dishes
Fries
Parking space
Plenty of parking
Parking options
Free parking lot

Wish I could give 5 stars! The crew that filled 3 orders for me from 5-9 were amazing. The lady always pays attention to small details, which gets me bigger tips as I work for Grubhub. Dark hair, lovely voice, always credits her team. Wait times may be longer than some fast food but better quality follows. Now for the negative:: I simply can't give praise to the late night staff?? (Is there a staff?) I depend on businesses that advertise the selling of food to get money to get by on. Many many many times, over 15 now, 0/zero exaggeration, I get an order... go to get it after 12ish and NO ONE IS THERE, if they are there then the wait is horrendous food is wrong and all the extras requested are missing. Several times NO ONE IS THERE AT ALL AND I HAVE TO CANCEL ORDERS AND TAKE A LOWER RATING AGAINST MY OWN WORK! Please if you are not 24hrs than let Grubhub and similar companies know! Definitely need to point out that on Sundays and Monday's my customers orders are filled and there is no issue. Just the busiest nights of my week, where the money can make or break my ability to pay my bills::::: EVERYTHING SLIPS! I guess you guys were closed last night at 2:30am and tonight at 12:45 ish? Please just make your hours clear to services like mine. Hate dragging down some employees for what is obviously a fail for those higher up when it comes to the "24hr" policy. When it is only open until 11:30pm. Honestly maybe 3 in 20 times I have gotten orders late night, but things were completely wrong and nothing requested was there. I just received my own 8th 1 star review because no one was there to fill my order.
Service
Take out
Meal type
Dinner
Price per person
$20–30

Title: A Pleasant Surprise at Jack in the Box! I recently had the opportunity to try Jack in the Box for the first time, and I must say, I was pleasantly surprised by my experience. I ordered a double burger with fries and a coke, and here's what I thought: **Burger Bliss:** The double burger was a true highlight of my meal. The bun was wonderfully fresh, adding the perfect texture to the burger. The cheese was not just a mere topping; I could genuinely taste it, which elevated the flavor profile of the burger. **Variety Delight:** To add a bit of variety to my meal, I also tried their chicken sandwich, and it didn't disappoint. The sandwich had a nice, crispy texture, and the flavors were on point. It was a pleasant departure from the usual beef option. **Bang for the Buck:** One thing that really stood out was the value for money. Considering the quality of the food and the portion sizes, I felt like I got a great deal. It's always a bonus when you can enjoy a satisfying meal without breaking the bank. **Overall Experience:** In summary, my overall experience at Jack in the Box was a positive one. The freshness of the ingredients, the delicious flavors, and the wallet-friendly prices all contributed to a memorable meal. I'll definitely be returning for more tasty treats. If you're looking for a quick and satisfying fast-food experience, I'd highly recommend giving Jack in the Box a try. It's a hidden gem that I'm glad I discovered!
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Fries, Chicken Sandwich

If I could give zero stars a would. One star is to good for this place. I see why they rarely are busy anymore. I ordered a breakfast toaster sandwich with bacon cheese fries, since they no longer have wedges. Sat at the window for a good 15 minutes after paying. Received the food, got down the street and opened the fries and the fry box was like a small fry with cheese that covered 6 fries and 4 little bits of bacon. Definitely not worth paying extra for bacon and cheese. Then I open my sandwich! Its suppose to be TOASTED!!! it was NOT. Literally 2 pieces of white bread with cheese, egg, bacon!! They didn't try to toast it. I wouldn't even say anything if there would have been anything that looked or felt as if they tried. It was 2 fresh pieces of bread! I could have done that home before work!! If I pay for something and then pay extra for something I expect to get it!! I called the location to speak to manager and the girl that answered the phone couldn't understand what I was saying. She gave the phone to someone else that wasn't much better. All they said was sorry. I didn't want anything other than to let them know thats how the order was done and it was wrong.

Well, I do doordash on the side as well as several other delivering services. So it was very late when I arrived at this jack n the box. I was actually there to pick up an order I had just received and was hungry. So I thought maybe I should order something from Here so that I dont have to stop again.. So honestly, since it wasn't very busy I just figured it would be fresh. Fresher than I received. I ordered 2 tacos and a 3 piece jalapeño poppers. Soggy, old,cheese looking older than the pepper its self. Lol I'm hoping that the door dash order wasn't as bad as my pickup order. Anyway the girl in the drive thru was ok I could fell she was tired. So,this jack n the box off of brick church pike not very good late night
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 1
Service: 3
Atmosphere: 2
Recommended dishes
Chicken Nuggets, Cheeseburger and Fries, Two Tacos, Potato Wedges, Jumbo Jack

So according to google the drive-thru is open 24 hours. But it's not actually open 24 hours because I went right around 10:00 on the weekend and all of the lights were on, I could see employees inside standing around, sitting down playing on their phones. And they refused to help me. All I wanted was two tacos. They were laughing and joking around and then said "sorry we're closed". I have no problem with a restaurant closing when it needs to, or if there was some kind of problem with the cash register etc.... But they just didn't want to serve me. They didn't want to do any work. And no one would answer the phone. Really actually kind of a shame because I just wanted two tacos. I really see why all the Jack in the boxes are closing down. Management doesn't care about customers, and employees won't even work they just want to stand around on their phones doing tick tok dances.

I will NEVER go back to this establishment I went tonight to get food and when I pulled up to the speaker to order my food, I was yelled at and said it would be a minute so I sat there for about 10 minutes and I seen an employee come out the back door and go to their car so I said hello and the lady proceeds to say what can I get you with an attitude mind you there was no cars ahead of me, so I proceed to order my food and everything that I was saying she was interrupting me, cutting me off and being short with me to the point where I just said I don’t wanna order there because she was so rude to me, so I pull off and as I’m pulling off, she yells profanities out the window at me then I tried to call and speak to a manager. I called four times and no one answered the phone.
Food: 1
Service: 1
Atmosphere: 1

The food was absolutely amazing but the workers don't make for a good atmosphere
Service
Take out
Meal type
Brunch
Price per person
$10–20
Food: 5
Service: 3
Atmosphere: 2
Recommended dishes
Chicken Nuggets, Cheeseburger and Fries, Two Tacos, Taco and Fries, Small and Medium Sodas, Potato Wedges, Dr Pepper, Ultimate Cheeseburger, Sandwich, Fries, Egg Rolls, Chicken Sandwich
Parking space
Somewhat difficult to find parking
Parking options
Free parking lot
Parking
It's a small area on the corner of a major hwy and street light, makes getting in and out little difficult. Plus they only have about 15 parking spaces with drive-thru cutting right thru them so that's weird and there's really only one way out if you dine in

My husband and I love our little journeys to this Jack in the Box. We are always greeted with friendly smiles, and the food is always yummy. Teka and Erasmus are always so genuinely warm and eager to make us feel at home, and their teams seem to follow their lead. We've never had a bad experience. Once, when I ordered coffee and was accidentally given tea, all I had to do was ask if they could correct the error. They were very apologetic and eager to make things right. The fast food industry is very challenging to say the least, but the folks at this restaurant really seem to give their all to providing proficient customer service and great food. To all the folks who work at this location, thank you so much! Blessings!!
Service
Dine in
Meal type
Breakfast

I wish I could give this a higher rating but can't. I'm from SD originally and frankly whenever you get the food here it's better than it was back there and the employees are always nice, but the problem is good luck getting the food. I've gone here about 5 times and 3 out of those 5 they were either out of everything and were closed at 5 in the evening! Or had a limited menu because they were almost out of everything. It looks like they're extremely short staffed there. I don't know what the problem is, supply chain issues or what, but I'd be coming here more if I didnt fell like it was rolling the dice that I could actually get something.
Service
Take out
Meal type
Lunch
Price per person
$10–20

I decided to go here because I was very hungry and just needed something quick. I went through the drive through and the woman was joking around with her coworkers and ignored me. After a few minutes listening to her chat with the coworkers she finally acknowledged me. While she was friendly, the food I received was horrendous. The coke was warm, with no ice, and flat. The curly fries tasted very old and like they were fried in old oil. They tasted terrible. The burger meat was cold and the cheese wasn’t melted at all. I think the workers throw stuff together and let it sit around. I threw away the food because it wasn’t edible. Kinda disappointed because Jack in the box used to be good.

They just remodeled this dump so I thought I'd try it. Big mistake. Sat in the drive thru after placing my order with only 1 car in front of me for 10 minutes, when I got to the window the person was standing there with her back to the wind talking to another employee. My food was sitting inside the window waiting to be handed to me, I sat there waiting for her to hand it to me for a ridiculously long time...She never even looked at me. I finally just gave up and left without my order. This location has always been pretty marginal with their customer service and now they have apparently gotten even worse.
Service
Take out

Normally, a great place with excellent food and service. This AM, however, was another story. Sat at the drive through speaker for five minutes- no one answered, although I could hear someone taking an order from background noise. I pulled around to the window to see what the problem was. Three people looked at me and turned away, ignoring me. There were no other customers and they were doing nothing. Then then walked away so I couldn't see them. If I were the manager, those three people would be fired instantly, no questions asked, I don't care what the excuse was. No customer should ever be treated like that.

I'm not Wonder do too many quotes on fast food but I've always liked Jack in the Box but this Jack in the Box is a little different than most it's very clean the people there take care of you and pay attention to details and their food is always fresh. It would be a sad day if Jack in the Box closed this one because it's the best one I've been at anywhere. My thanks to the staff and manager of this Jack in the Box for doing their jobs the best way they could.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5

I loooooove Jack in the Box! We don't have them in Alabama , so whenever I get a chance to eat there I jump at it!!! The girl that took our order name was... I think..Juto. not 100% positive ( I'm bad with names). But she was absolutely amazing and had amazing customer service! Jack! You should promote that girl !!! :)
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Chicken Sandwich
Parking space
Plenty of parking
Parking options
Free parking lot

I should have known something when I saw the cooks get out a black car in the lot. They went in the back door. A lady worked the drive through window with my order. I should have checked, fries ice cold, no sprite in the machine, only in the dinning area. I live about 12 minutes from there and not a lot to choose from as far as eatery. I am totally disappointed in the location.
Service
Take out
Price per person
$10–20
Food: 2
Service: 2
Atmosphere: 2
Recommended dishes
Cheeseburger and Fries, Fries

I ordered door dash. Got 60.00 worth of food. They brought it to the door and we didn’t have any drinks or milkshakes. Also they forgot my chicken wrap. I kept calling the store and no one answered the phone. Very disappointed since this is the first time my husband and I ate there. Won’t be back to another. I did call the other jack in the box and I had a rude manger talk to me like a fool. Tamika or whatever your name is, you should have that manager name tag ripped from ya home girl.
Food: 1
Service: 1
Atmosphere: 1

Food was good!! Customer service was very very bad. Staff was rude and using foul language and one was making out with someone at the counter in the middle of waiting on us. After taking our money she went over to front counter and was making out/kissing with someone before giving us our food. They were very slow getting the food out. Fries were cold.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 1
Atmosphere: 1
Recommended dishes
Cheeseburger and Fries

Tiny tacos were good. The chicken sandwich was burnt, dry, and had no mayo and was unedible. The workers were rude. Also, no one came to the drive-through after over 10 minutes. I tried giving this place another chance but forgot it. This place should be shut down.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 2
Service: 2
Atmosphere: 2
Recommended dishes
Jumbo Jack, Fries
Parking space
Plenty of parking
Parking options
Free parking lot

I'm giving 5 stars because I love jack in the box and I hate that they're practically going out of business but the service here was so bad. The lady working drive threw was nice about everything but they literally had no burgers or sandwiches only fried food and the fried food we got was over fried. The fries, chicken tenders and egg roll were fried way to long and were hard. They also only had 3 different drinks available at the time too. It was around 7:30pm when we went. The tiny tacos are good tho.

One of my favorite places from when I was a kid. All the ones around us closed down over 40 years ago, so I was glad to find them here in Nashville. Could have done without the noisy supposed music they were blasting. You'd think in music city they could have found something better for their dining area, but the tacos were still good.
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 1
Recommended dishes
Two Tacos

Best Jack in the state, the food/restaurant is what you’d expect. What makes this place the best is the service! The lady I assume is the manager, treats her customers like guests and employees like family. Making eating here a very warm experience!
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Kid-friendliness
The lady who made my daughters shake added extra whipped cream and made my daughter excited about eating it, even came by afterwards to check up on her!

Cleanest Jack in the Box I've ever been in. Super nice employees ready to help, quick, and organized. Love this store. If Jitb has any incentives for stores this one should receive it. They also should use it as a flagship store and use it to train others.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Cheeseburger and Fries, Ultimate Cheeseburger, Sandwich, Fries, French Fries

In all fairness they were experiencing technical difficulties with their drive-thru. The front counter person was nice enough and the egg rolls were fresh but the freestyle drink machine was practically empty and they no longer sell potato wedges and didn't have sour cream.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 2
Service: 3
Atmosphere: 2
Recommended dishes
Chicken Nuggets, Small and Medium Sodas, Fries, Egg Rolls

This is my first review ever! I am only 15 but my big brother and my boys went there late after working all day with our uncle and the food was bussin the lady was super sweet and gave us ketchup for real. Not just 2 for 6 fries. My uncle even loved it
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Recommended dishes
Chicken Nuggets, Sourdough Jack, Two Tacos, Onion Rings, Jumbo Jack, Ultimate Cheeseburger, Fries, French Fries, Egg Rolls

3rd shift rocks!!! They’re super accommodating and very quick getting orders out! I love the food and definitely need to return soon! I also love filling out the survey for free tacos :)
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Chicken Nuggets, Cheeseburger and Fries, Two Tacos, Jumbo Jack, Ultimate Cheeseburger, Sandwich, Fries, Chicken Sandwich, Seasoned Curly Fries

The service was not good. They got my order wrong and I asked for my money back. They told me I couldn't get it back because it was too much money. Then they told me they were going to make my order over
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 3
Service: 2
Atmosphere: 2
Recommended dishes
Chicken Nuggets, Two Tacos, Jumbo Jack, Ultimate Cheeseburger, Egg Rolls, Chicken Sandwich, Double Jack Cheeseburger

30 mins for a chicken sandwich and medium fry. They had so many people waiting in the lobby! They didn't care, they were in no rush either. Seen a worker scoop the fries with the fry box with her bare hands, even tho the scooper was in reach, she touched so much stuff before scooping the fries! I wouldn't eat the fries. What she did should be a health violation!
Meal type
Lunch
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 2

I wasn't sure if drive thru speaker was operational as I had sat there 4 minutes without acknowledgment. I said, "hello". A young man blurted out just tell him wait , need to learn to wait. But, a young woman responded with ," I'm sorry may I help yo"?. She was very friendly. But ,he just glowered at me at the window.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 3
Service: 2
Atmosphere: 1

The food was super good. I got the grilled chicken sandwich and the Frieda box with onions rings and curly fries cheese sticks. The chocolate shake was really good too. We was passing thru from st Louis to Atlanta around 2am and the lines was long at all. Definitely recommend.
Service
Take out
Meal type
Dinner
Price per person
$20–30
Recommended dishes
Jumbo Jack, Sandwich, Fries, French Fries, Chicken Sandwich

I rated Service poorly because it seems like they are a restaurant not fast food. They let people wait when they haven't even taken an order in 5 or 10 mins. It seems to me they should want someone behind the next person so they would have witnesses in case something went down.
Service
Take out
Meal type
Dinner
Food: 4
Service: 2
Atmosphere: 1
Recommended dishes
Chicken Teriyaki Bowl

Me and my wife went through the drive-through Order two number fives with some churros Pay for our meal ask for credit card back. He said he dropped it on the floor got home and I was missing my churros and the fries were dried out. and we got the wrong drinks
Service
Take out
Meal type
Dinner
Price per person
$30–50
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Fries

Thanks Mekatla you rock in the A.M..........I really appreciate you Ms.Connie and her two respectful for young men that work with her on tonight thank you for your great service I really appreciate your kindness best Snoop Dogg meal is so good
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5

Drive thru moved VERY slow, took forever even though there were only 3 cars in front of me….The icing on the cake? This is what I discovered in the bag after asking for ketchup (keep in mind I ordered a large sourdough combo). Cute huh (quarter for size reference). Its so tinyyyyy. Sad. Won’t be back.
Service
Take out
Meal type
Lunch
Price per person
$10–20

Terrible!!!! Dine in was closed. Ordered 22 tacos. After paying and driving off, we realized 8 only had meat....no cheese, lettuce, salsa, just meat! Several more had no salsa. Had to go back through....she said, we are out of lettuce and cheese. Why did you not yell us that when we ordered or before we paid?!
Service
Take out
Meal type
Dinner
Price per person
$10–20

I don't have a Jack in the box near me so I try to grab some when I travel. It is my travel vice. It usually hit or miss, but this location did a great job and it was a refreshing break on a long trip
Service
Dine in
Meal type
Lunch
Price per person
$20–30
Food: 4
Service: 4
Atmosphere: 4
Recommended dishes
Two Tacos, Jumbo Jack, Fries

Stood at the counter for at least 3-5 minutes with no acknowledgement from the person working the counter and drive thru...there was a guy cooking and dancing that looked at me but nothing else... customer service seriously sucked.. Don't recommend
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 2
Service: 1
Atmosphere: 1

Came here and they were open.. but the doors were locked and they were not answering the drive through. She finally came to the drive through window and said they aren’t taking orders. They don’t have enough people. I asked if she knew that there was a line of people at the drive through and she said “yea… oh well”. Garbage
Food: 1
Service: 1
Atmosphere: 1

The food was worse than last time. The employees need to understand what they are doing inside a fast food restaurant. Some seem upset about having to work.. On their phone, will not happen again. I gave it three tries that was two times to many
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 2
Service: 2
Atmosphere: 1

Great food and employees, perfect for early morning hookups after your gal dipped in the middle of the night to a hotel "by herself"
Service
Take out
Meal type
Other
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Cake
Parking space
Plenty of parking
Parking options
Free parking lot

If I could give a 0 I would. First of all the lady at the drive-thru was extremely rude. Then I ordered a Coke they were out. Tacos are my favorite item. I ordered 10 Tacos she stated we are out of lettuce and tomatoes. Got to the window she took my card and slammed the window shut. Got home and the Tacos tested like they haven't changed the grease in a week.

I ordered a Sourdough Jack and 2 taco. Bill came to $8.61. Burger came on a regular bun, NOT sourdough. Tacos were stale.
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Sourdough Jack, Sandwich
Dietary restrictions
nothing just want to post

The iced coffee is the WORST I've ever had I poured it out in front of the lady working the drive thru. Iced coffee and she told me to be careful it's very hot and it was. Then when I complained how bad it was she handed me sugar packets like that was gonna help burnt water with a splash of mocha
Food: 3
Service: 3
Atmosphere: 3

Management treatment their employees poorly in the most disrespectful manner possible. Honestly I didn't brother with my food order because the food presented was cold. I just left it behind on the counter and went to Sonic instead.
Service
Dine in
Price per person
$10–20
Service: 1
Atmosphere: 3
Recommended dishes

Food was just awesome! I actually got lettuce on my taco. Sooo good! Such friendly staff. Great smiles. Clean dining area, and restrooms.
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Cheeseburger and Fries, Chicken Teriyaki Bowl, Jumbo Jack

Teka I do believe that her name on the name tag was wonderful very good service.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Two Tacos
Parking space
Plenty of parking
Parking options
Free parking lot

Lucky I am giving 1 star. Very,Very poor service. Waited in drive through too long and employees were busy talking to each other instead of taking care of customers. Couldn't even get change back. Fast food in a drive through should not take 20 minutes after you order. Especially when the dine in was closed

It's one of the many surviving. My good is normally good. Drive thru takes forever
Service
Take out
Meal type
Lunch
Price per person
$1–10
Recommended dishes
Sourdough Jack, Two Tacos, Potato Wedges
Parking space
Plenty of parking
Parking options
Free parking lot

I rolled in with big drive thru order. It was correct and still hot when I got home. ***LOVE THE EGG ROLLS***
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Sandwich, Egg Rolls, Chicken Sandwich

I stop at Jack in the box every time I travel just for their unique tacos but the quality has me good with never eating there again
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 2
Service: 4
Atmosphere: 4
Recommended dishes
Two Tacos

Rude. Didn't like me adding to what I was ordering. Or asking questions. Lied and said the milk shake was out of order
Service
Take out
Meal type
Breakfast
Food: 4
Service: 2
Atmosphere: 4
Recommended dishes
Sausage, Fries, French Fries, Chicken Sandwich

I roll through there regularly on my way to work. Can't drink my coffee too hot and Tiffany always remembers me when I ask for an ice cube in my coffee. She is always so friendly greeting me. Loaded breakfast sandwich is awesome! Fresh, hot and well put together. Great job team!! Thank you!!

Ordered a mint shake, had pieces of onion in it when I was about a third of the way into it. Made it taste disgusting and threw the rest away. Not sure how that happens but I will not be back
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 1

It was the tacos of all things, JITB changed them and not for the better at all. Seems like JITB getting real real cheap and I love JITB.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 1
Service: 5
Atmosphere: 4

My first Jack in the Box experience since I had in in my previous home state. Made me so happy to find one. Greasy tacos and curly fries. Guilty pleasures. So glad to have found this so close to my Saturday meetings. I’ll be back. Service was great. Staff friendly.

Great customer service, slow taking orders, busy night, probably understaffed
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Two Tacos, Jumbo Jack

Second shift, Rachel gave the best service!! There was a little bit of a wait but we didn’t mind because she was so kind. She insisted on giving us complimentary desserts for our wait and it made out night!! :)
Service
Take out
Meal type
Dinner

For fast food and large selection this is the place, can be a little slow with getting your order because nobody ever seems in a hurry. Plus it's in a location that's hard to get in and out of.
Food: 3
Service: 4
Atmosphere: 3

Was in from out of town and I’ve never been so I figured I would try it. First and last time. Tacos were dried out and stale, burger had a quarter of a piece of cheese if that. Just pathetic.
Food: 1
Service: 3
Atmosphere: 2

Just ordered at the drive through. Food was wrong so was asked to pull around and they'd bring it out. Sat there 20 minutes, had to call the store to remind them I was waiting since doors are locked, finally bring food out just to still get

Service was VERY slow, my cheeseburger didn't have cheese and their shake machine was broken. Two of the cars behind us in the drive thru gave up and left. No more Jack in the Box for us.
Food: 2
Service: 1
Atmosphere: 2

We love Jack in the Box but don't have one anywhere close to where we live. So, anytime I'm traveling if I see one, I will go out of the way to go just to get some tacos. When I pulled up to the drive thru I was told there would be a 15-20

I ordered online and I pulled up to the parking lot 2 employees were parked there on of them tells me they are closed and the other lady screaming saying what does she want we are closed and the guy told her I ordered online and she was

The service was horrible and rude, and my food was even worse, overcooked and burned. Very disappointed
Service
Take out
Meal type
Lunch
Price per person
$30–50
Food: 1
Service: 1
Atmosphere: 1

1/15/23: My Swiss Sourdough breakfast sandwich was fresh, hot, and delicious. The customer service was very friendly as well. Quite surprised actually.
Service
Take out
Meal type
Breakfast
Price per person
$10–20

This was so bad it had no pickles, no sauce on the burger, and it wasn’t cooked all the way
Service
Delivery
Meal type
Lunch
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1

Ordered catering. Food was prepared 30 mins late. The bacon, egg, cheese was also terribly thrown together
Service
Delivery
Meal type
Breakfast
Price per person
$10–20
Food: 2
Service: 2

Garbage. Slowest of the slow. 25 minutes to get order. Food was literally cold and tasted old. Will never waste my time here again.
Service
Take out
Meal type
Lunch
Price per person
$10–20

I really wish they would build a jack in the box closer to home. I love the burgers here and the chicken sandwiches. It is prob in top of my favorite fast foods to eat. So every time I travel I look for one.

Nuggets were not cooked, Boba balls were too hard to bite or cut thru.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 1
Service: 3
Atmosphere: 3

Good fast food no doubt so grateful for service good people
Service
Take out
Meal type
Lunch
Price per person
$30–50
Food: 4
Service: 4
Atmosphere: 5

They Get Your Food To You Pretty Fast But It’s Always Rushed, Old, or Overdone/Underdone. Charlotte Pike Is Better But Too Far From My House
Food: 5
Service: 4
Atmosphere: 4

If zero stars were an option, I would give them that,,, sat in the drive thru for over an hour and only 3 cars ahead of me!!! Completely ridiculous, get it together Jack!!! Never Again!!! More

Bought a salad for $7 and there was very little lettuce, not worth more than $3
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 3
Service: 3

Ok, for a drive through. Not very clean on the inside.
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 3
Service: 3
Atmosphere: 1

Never have the brown rice for my teriyaki bowl n went up on the prices without changing the sign outside but the girl who takes my order is always nice no matter what time i come thru

Not a great experience. We ordered a combo and asked for onion rings instead of fries. When we were handed the receipt, we noticed the fries were in there, not the onion rings. We

Great food and service! I love their Egg Rolls, Tacos and Jumbo Jacks.
Service
Take out
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5

Order taker was putting our order in and never talked to us again. I think they walked out to be honest. Worst service ever! Waited in line for around 30 minutes with no response!

I see this young lady and who assume is the manager handle the over flow of customers with smile and dignity, not seen later especially since its just them 2 every morning More

Always stop when we go thru. Good food.
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 4
Service: 4
Atmosphere: 4

This is the best Jack in the Box, and they are so friendly. Will be back Follow me on Ig: Ivory_theeesthetician
Food: 5
Service: 5
Atmosphere: 5

I ordered churros, mini pancakes and some other food and didn't get any syrup, cutlery, and no cinnamon sugar on my churros. Also my mini pancakes was not eatable.

Had one encounter there that was lack luster but that was one out of many times. Generally a good place though. Food is always on point More

One of my Guilty pleasures when I come to Nashville... the Service is always great..
Food: 5
Service: 5
Atmosphere: 5

Waited in line for 15min the manager was just yelling at someone over the Speaker very unprofessional More

Order takes forever and very very slow I have to wait about 30minutes for my food
Service: 1

Able to dine in. Good fast food for a fair price. Nice people too. Go enjoy a meal and eat inside!

Bad service! We like Jack in the Box a lot. Way better then McDonald’s, Burger King, etc etc.

Fast service..Good hot food...
Food: 5
Service: 5
Atmosphere: 5