I have been a loyal customer at Janu's Best Eyebrows for over five years, and it deeply pains me to write this review. However, after enduring countless disappointing visits, I feel compelled to share my horrible experience with others. I am utterly dismayed by the consistently poor service and the unprofessional behavior of a particular eyebrow specialist at this establishment. Every time I visit Janu's Best Eyebrows, my only request is to have my big, bushy eyebrows cleaned up. Unfortunately, this particular lady, whom I believe has made it her mission to ruin my brows, consistently disregards my instructions and does far more than what is necessary. It is disheartening to wait for months for my eyebrows to regrow after each visit, as she mindlessly plucks away more hair than required. Imagine coming in with a unibrow, seeking a simple cleanup, and leaving with a vast chasm between your eyebrows. It's absolutely ridiculous! I have repeatedly stressed the importance of maintaining the natural thickness of my eyebrows, yet she seems determined to transform them into minuscule, uneven lines. This stylistic choice does not reflect my preferences in any way. Apart from her poor technique and inability to comprehend my desired outcome, this eyebrow specialist also exhibits shocking rudeness. During the threading process, her rough handling of the thread leaves me trembling with discomfort. Her lack of empathy and disregard for my physical comfort are truly disheartening. Despite these recurring issues, I have hesitated to speak up due to my shyness. However, my recent visit was the last straw. The lady in question managed to surpass all her previous failures by leaving my eyebrows unnaturally thin and excessively short. The outcome was so devastating that I am now contemplating the unthinkable—shaving them off completely. The emotional distress this experience caused me is difficult to put into words, and I was left on the verge of tears. I cannot help but wonder if this stylist harbors a personal vendetta against me, as her consistent mishandling of my eyebrows borders on a hate crime. It is unacceptable that someone entrusted with the task of enhancing their customers' appearance could display such blatant disregard for their wishes and well-being. As someone who has been a loyal patron for years, I implore the management of Janu's Best Eyebrows to address these issues urgently. This establishment has potential, but the incompetence and unprofessionalism of this particular employee tarnish its reputation. I sincerely hope that my feedback serves as a wake-up call, prompting the necessary steps to rectify the situation and ensure that future customers do not endure the same anguish I have experienced.

I have been coming here for over a year now, and I can honestly say they are the best at threading . Every time I try someone new, they always mess up my eyebrows, but here they always seems to fix them. Girls here are very good at what they do. Always does exactly what I want, and gives me good advice on how to shape my eyebrows. The eyebrows powder they sell here works really good. Hours are very flexible. I would recommend them to anyone who is wanting to get their eyebrows done. I get complimented on my eyebrows very often now. Thank you for all that you girls do! You guys deserve 5 stars!

I was just passing through town. The place was clean, quiet with a little music in the background on TV. There was a lot of people when I walked in but it went fairly steady. The lady was polite and definitely has a lot of experience in maintaining everyone's unique eyebrow shape. I had burned my eyebrows so one side is thicker and sparse than the other but she made it even and great. Very happy customer and will be back:)

Most of my life, I've had to battle with my brows lol, tell me you haven't been there sis! & if you can't tell, mine are pretty non existant. Janu's is LITERALLY thee best Eyebrow place in Albuquerque! I highly reccomend the place. Very affordable, Fast friendly professional top quality service provided. They've saved my brows time after time and I can't thank them enough for the progress I've made with growth and shape.

Best place to get your eyebrows done, never been satisfied till this place was open, very good customer service and they listen to how you want your eyebrows to look. I have done henna on my hand it was so perfect and price is very firm! Love this place and I recommend this place for people that want want their eyebrows to be done right! Thank you Janu’s best eyebrows for making me look beautiful!

I have been coming here for years and all of the girls always do a beautiful job! I didn’t realize that they closed at 5 PM on Sundays and I showed up at five while the girl was locking the door to leave. She saw me and graciously told me she would still do my threading. She took her time did an amazing job and was extremely sweet. Customer service 10 out of 10, threading 10 out of 10!!

I’ve been coming here for the last year, and I always have a great experience. From when you walk in the door, you will feel and be welcomed. The owner is quick, skillful, and efficient. I always feel way more confident when I leave with great looking brows!! I wish nothing but the best for this business. it’s definitely my fave eyebrow threading service I’ve used in Albuquerque.

She did a great job! I was nervous and hesitant to have my 17 year old have her brows done. She doesn't have very full brows, so I didn't want very much taken off. Janu did a perfect job. She just very kindly and gently did her thing and my daughter's brows look beautiful and defined. Janu did not compromise fullness. They look natural too, which I also wanted.

I’ve been a client for a year and a half and have not trusted anyone else with my eyebrows ever since. Janu always gets the right shape, thickness, and she is super nice. This is the only place that I ever recommend people to when it comes to getting their eyebrows done. Friends and family members now visit her and everyone always speaks highly of her work.

I have been going to Janu’s Best Eyebrow to get my eyebrows done for over a year now. They are very friendly and greet you as you walk in. I have done my eyebrows with all of the girls that work there, they all do a good job! Kay is my favorite she is sweet and professional. When she has done my eyebrows they look amazing! I definitely recommend this place!

So it was very unprofessional for one , there was only one lady working and there was at least 15 people waiting to get their eyebrows threaded . Two, she didn’t do my eyebrows the way I wanted them to be. She left a lot of hair that should of been removed . She left my eyebrows very thick and bushy still. Would not recommend to ANYONE I know. :/

Great service, I did show up about 25 minutes before close and I wasn’t in the chair until 30 minutes after close due to a large waiting line which to me seemed like I was in the right place if there’s 20 people in line getting their eyebrows done. My eyebrows were perfect and I did get a punch card for my next visits. Highly recommend

Janu’s eyebrows is the best! Been going here since she started doing eyebrows! Love it, no painful and my skin is super sensitive she makes sure I never cut skin cut. Also they have a authentic clothing online and at shop they are very beautiful! Try her out once, I promise you won’t be disappointed! Will always go to this place!

Went here a couple times and I ALWAYS get what I ask for. The lady that did my eyebrows listened to everything I wanted in terms of how thick I wanted my eyebrows to be and to NOT shape it for me but to follow the natural shape of my eyebrows. If I stayed in ABQ, I would absolutely have kept going to her! Highly recommend!

I have been coming to Janu's Best Eyebrows for a long time! Their location is incredibly convenient. Their hours of operation are great, but their work is amazing! Everytime! They quickly become your friends, and they remember us (the ladies in my family) and treat us with excellent customer care each time we come!

Totally recommend this place, I’ve been going to Janu for over a year now and I will not trust anyone else with my eyebrows. She is friendly and professional, I love that she remembers you and like to get yo know you. She has also sponsor my daughter and her cheer team. She is simple the best.

Come here instead of the brow places at the mall! Staff is friendlier and experienced, prices are slightly better and they have better stamp cards. The location is confusing on google maps though, it’s not between Mimmo’s and Super Cuts but rather part of the strip mall-ish part.

Satisfied every time I've been. Janu is great! She also has punch cards available to save up for a free eyebrow threading. She is very nice and polite, and she is also quick and provides top quality threading. Thanks a bunch! Will definitely be back and. Highly recommended.

Was out of town, really nedded my eyebrows done. I only wanted the unibrow done and I wss specific about it. Kay took the time to do my eyebrows and it was so quick no pain. Better than waxing or twizing it. It was soft and i looked great. Definitely recommend this place.

Best experience ive been comong here for a while now every time is spot on results way better than going to get wax. Staff is always so friendly. Won me over will never go anywhere else again. If you keep looking for someone with consistent results this is your place

Great service & work, but they always seem to be closed every time I try to go now. Doesn’t matter what day, it’s a dice roll on whether they’re open or not. Too bad, because they are the closest to me, but I end up driving anyhow to get my brows done elsewhere.

Been coming here for 6 years now and I love the way my eyebrows look everytime. I would wait and drive all the way from Los Lunas just to get my eyebrows threaded here. Very polite and professional every visit. I don't go anywhere else and I won't.

I LOVE having my eyebrows threaded here! I don’t trust just anyone with my brows so I drive an hour and a half just to have them done here. These girls are so good at what they do and they’re so patient! I’d give them 10 stars if I could!

I’m trying to grow my eyebrows out and just needed a cleanup. In the past, techs at other places have a hard time not taking off too much but Janu listened and the end result was exactly what I wanted! I will definitely be coming back!

The ladys r always great n they all know how to do eyebraw great iv had them done by all 3 ladys there n there all fantastic iv been there 10 times my next visit is free with the lil cards they give you amazing place. Amazing woman.

Best eyebrow threading in ABQ. Each associate is friendly and professional. The environment is very clean. Also, there are incentives offered to those who continue to have a service done there. I would highly recommend. …

Such a great experience I have never had my eyebrows done by anyone I decided to try this place after growing out my brows so I can get an even shape. I AM SO IMPRESSED goodbye to doing my own eyebrows. Love the end result!

Janu is amazing at what she does! All the way around, from being skilled at her service to be personable with her clients. I've been getting my eyebrows threaded for 10 years and I highly recommend giving this place a try!

Been coming here for over a year now. Had my daughter come in for her first time threading and Janu's Best Eyebrows just did an amazing job! She was so gentle with my daughter. Thank you so much. She loves her new brows!

Kay did an amazing job on my eyebrows. I hadn’t had anyone do my eyebrows in over 2 years due to bad experiences, I informed Kay about the bad experiences and she assured that I was great hands. Love love my eyebrows.

I've been going to Janu's Best eyebrows for a year and I'm never disappointed. They are very consistent with my eyebrow shape . They are very attentive and have worked with me to give me the results I'm looking for.

Always fast, friendly and my eyebrows look amazing after. I get compliments on my brows all the time whenever I'm in town and go to Janu's Best Eyebrows. She makes my eyebrows look PERFECT! I definitely recommend!

I've been going here for 2yrs now and would not trust my eyebrows with nobody else. The girl that is usually there does a great job but when I recently went there was an older Asian lady that did a beautiful job!

Been going here since they Opened and have never been anywhere else since. Great service great at what they do and I'm using In and Out. Honestly have No complaints what so ever I Highly Recommend this place.

Love it here!! I’ve gone to two different eyebrow salons here in Albuquerque and Janu’s eyebrows is my favorite! Not only do my eyebrows come out perfect every time but the environment is so welcoming!

I love them sooo much, they do so good, and there price is really affordable and there really kind, my mother and I always go there to get are eyebrows done, I really recommend them …

I’ve been going here for over a year, I will not go any where else! I even moved to a new house and will still travel 35 minutes just to go here…both ladies are amazing!!! Highly recommended!

I am so glad I found Janu’s Best Eyebrows! They are definitely the best eyebrow threading in the city! They take their time to make sure your eyebrows are flawless and they’re super friendly!

I absolutely love this place I have been going here for over 2 years now and I will never go any where else they are the best!!! Highly recommend the lady's do a amazing job every time …

It was amazing . We talked about my next eyebrow plan since the last lady messed them up . She was very precise and took her time . The best eyebrow place I’ve been to for sure (:

I come here often but this time the lady that did my eyebrows, was rushing through them. did my eyebrows far apart and left them uneven and it looks half way done. never again.

This place is really amazing. I would definitely recommend. It is painful the first time, but the people really know what they are doing and it is definitely worth it.

Best Eyebrows parlour in town. I would not go anywhere else. They are friendly and proficient in their job. I haven't had such perfect eyebrows from any other place.

I got a chance to get my eyebrows done by Kritika and she did an amazing job. Would highly recommend visiting this place. All the employees are also super nice.

Amazing! This was my first time getting my eyebrows done and it's amazing. The lady that helped us was super nice and made sure we were all doing okay. :)

Had an amazing experience, I’m never going anywhere else, she took her time and made sure I was comfortable and was nice, my eyebrows look amazing !!!!

Kay is amazing! I’ve been going to her for over two years now. She takes her time and is very professional. Highly recommend her and the other ladies!

Love this place. I recently moved to Rio Rancho and still go there. They are friendly and professional. They take their time and do an incredible job.

Eyebrow threading. They take walk-ins, are very reasonably priced and very quick and efficient. They were extremely kind. I will definitely be back :)

Hands down the best place to get your eyebrows done! Super friendly staff and great prices. I literally drive from the east side of Abq to come here!

My mom is getting her eyebrows done and the lady is very informative and is answering all her questions. Su Mei thanks for taking care of my mother.

I’ve gone here since they’ve been open. Super super friendly and my eyebrows always look perfect. You will not regret spending your money here

Had my eyebrows threaded for the first time here. They are all nice and professional it was not painful at all. I will be going back for sure.

This is way way better than driving all the way to a crowded mall! She was pleasant and informative. This is a very nice pleasant place to be.

I love Janu’s work she always gets it right. I don’t live in Albuquerque but when I’m in the area I always drop in to get my eyebrows done.

Amazing and quick customer service. My brows have never looked this good anywhere else. Will definitely come back and tell friends about it

Great experience! The ladies were professional, friendly, and did a great job with my eyebrow and lip threading. I would highly recommend.

Best eyebrows ever! I went and Kay did my eyebrows she took her time and everything I definitely recommend to get your eyebrows done here!

Best threading in Abq, very very picky with my brows I found Janus spot 4 years ago and never left . Amazing service amazing skill

I love this new place! The girls are so nice and professional and very sweet! I would definitely recommend this place to everyone!

This place is awesome! She is always very thorough and professional. I will 100% come here anytime I need my lip threaded.

Best place in town! My eyebrows look awesome! Other places rush and nick me but she took her time and did an amazing job!

Love my current eyebrow place but it’s SO FAR so I gave Janus a try. They are GREAT and will absolutely be my new go-to!

Loved my eyebrows! Would definitely recommend! They do a great job, for a low cost, and in such a short amount of time!

They are amazing! Just tell them how you want your eyebrows and you will be satisfied. I highly recommend this place!

Love this place but they really need to wash their hands or wear gloves I get pimples everytime they thread my brows

Best place! Great and professional eyebrow threading. Very polite and nice people. I strongly recommend this place.

I regularly get my eyebrows done here. Janu is the best, great customer service, and homegirl has skills for days..

Im often asked where I get my eyebrows done and am so quick to recommend Janu’s. I absolutely love coming here

Great customer service and I loved the way my eye brows came out. Way better service then I ever got before.

I’ve been going to Janu’s for months and she is so nice and my eyebrows turn out perfect every time!

I have trichotillomania and that makes it hard to do my eyebrows. She gets them perfect every time.

Took my girlfriend there & she loved it. This will be her place now on. Good job & great service.

This lady does a good job everytime. She's consistent with her work which keeps me coming back.

Totally recommended, great customer service and great work :) definitely going back to them.

Did an amazing job on my daughters eyebrows her first time getting em done. She loved them.

I just got my brows done. it was painful but she was so fast and nice. Will come again

Quick, affordable, great for men and women! The woman working there was very nice!

Very welcoming, clean and quick. Great service and my eyebrows look amazing!

Excellent job! I loved how she did my eyebrows! Highly recommend it. A+

So happy I found this place. My eyebrows have never looked better!

Usually excellent.. . My last visit didn't clean up the stays.

Didn't answer after calling there times, no voicemail message.

Extremely impressed with my eyebrows I absolutely loved them.

they did such a good job I'll be coming back for sure …

It’s true! Best eyebrows! Great job, both ladies are great.

My daughter and I love the eyebrow threading.. Great job..

Kind of painful.this was my first time. Maybe that's why

Should definitely come and try this place...loved it.

Great customer service and good eyebrow threading :)

I got my eyebrows done like I wanted! …

Five star for their great customer service.

They do a wonderful job! Give them a try

Thank you for the service was very good

Great place friendly and fast n gentle

Amazing service and beautiful results!

Amazing service! They do a great job!

Awesome place quick and very friendly

a great place to go for best eyebrows

Great service, friendly and fast